2013 MERCEDES-BENZ SL-Class Owner's Manual

Problem Possible causes/consequences and
0003 Solutions
The
Navigation Unavailable message
appears. COMAND has an integrated hard drive on which the digital map is
stored.
To protect the integrated hard drive against damage, COMAND
deactivates it at very high and low temperatures. The navigation
system will then be temporarily unavailable.
X
Let the vehicle and COMAND cool down.
X To hide the message: switch COMAND off and then on again. If an area of the hard disk has a malfunction, COMAND can no
longer access the map data in this area. This may occur when
calculating a route, for example.
X
To hide the message: switch COMAND off and then on again.
The navigation system will be operational again until it has to
access the faulty area of the hard drive once more. The message
will then reappear.
X Consult an authorized Mercedes-Benz Center. Problem Possible causes/consequences and
0003 Solutions
You see a message
informing you that the
DVD containing the
digital map is
incompatible with the
system software. The DVD containing the digital map cannot be used for the update.
X
To confirm the message: press0039the COMAND controller.
X Eject the DVD.
X Have the system database checked at an authorized Mercedes-
Benz Center. Problem Possible causes/consequences and
0003 Solutions
The map software
update has failed. The DVD is dirty.
X
Clean the DVD.
X Restart the update. The DVD is scratched.
X
Consult an authorized Mercedes-Benz Center. There is overheating due to excessive temperatures in the vehicle
interior.
X
Wait until the vehicle interior has cooled down.
X Restart the update. COMAND's integrated hard disk is defective.
X
Consult an authorized Mercedes-Benz Center. Navigation
375COMAND Z

Problem Possible causes/consequences and
0003 Solutions
COMAND asks for an
activation code during
the map update. The digital map is secured with an activation code.
X
Consult an authorized Mercedes-Benz Center. Telephone
Your COMAND equipment
These operating instructions describe all the
standard and optional equipment for your
COMAND system, as available at the time of
going to print. Country-specific differences
are possible. Please note that your COMAND
system may not be equipped with all the
features described. General notes
Introduction COMAND provides telephony via the
Bluetooth
®
interface.
When connecting Bluetooth ®
-capable mobile
phones with PBAP (Phone BookAccess
Profile), the contacts are automatically
downloaded to COMAND.
With a suitable mobile phone, you can use the
hands-free system and receive vCards via the
Bluetooth ®
interface.
You can use the text message (SMS) function
(receiving and reading) if the mobile phone
supports the MAP (Message AccessProfile)
Bluetooth ®
profile.
You can obtain more detailed information
about suitable mobile phones and about
connecting Bluetooth ®
-capable mobile
phones to COMAND on the Internet at
http://www.mbusa-mobile.com. Or call
the Mercedes-Benz Customer Assistance
center at
1-800-FOR-MERCedes(1-800-367-6372) for
the USA or at 1-800-387-0100 for Canada. Safety notes G
WARNING
The driver must always concentrate on the
road. For your safety and the safety of others,
we recommend that you pull over to a safe
location and stop before placing or taking a
telephone call. If you choose to use the mobile
phone while driving, please use the hands-
free device and only use the mobile phone
when weather, road and traffic conditions
permit.
Some jurisdictions prohibit the driver from
using a mobile phone while driving a vehicle.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 feet (approximately 14 m) per
second. G
WARNING
Excessive electromagnetic radiation may
constitute a health hazard to yourself and
others.
There is scientific discussion surrounding the
possible health risks posed by
electromagnetic fields. You can reduce this
risk by using an exterior aerial.
Therefore, only use mobile communication
equipment if it is connected to the exterior
aerial of the vehicle. 376
TelephoneCOMAND

Call disconnection while the vehicle is
in motion
Ac
all may be disconnected if:
R there is insufficient network coverage in
certain areas.
R you move from one transmitter/receiver
area (cell) into another and no channels are
free.
R you use a SIM card which is no tcompatible
with the network available.
Operating options You can operate the telephone by:
R
using the COMAND controller:
Turn 003E0012003F
Slide 003600120037 or00380012000A
Press 0039
R using the 0017or003C button and using
the telephone keypad on COMAND
R using the 0017or003C button on the
multifunction steering wheel
R using the Voice Control System (see the
separate Voice Control System operating
instructions)
Unless stated otherwise, the descriptions and
illustrations in this section refer to COMAND.
Function restrictions The telephone is not ready for use in the
following situations:
R the telephone automatically tries to log on
to a network .Ifno network is available, you
may not be able to make a " 911"
emergency call. If you attempt to make an
outgoing call, the No Service message will
appear for a short while.
911 emergency call G
WARNING
The 911 emergency call system is a public
service. Using it without due cause is a
criminal offense. The following requirements must be fulfilled
for a
911emergency call:
R the mobile phone must be switched on.
R a network must be available.
R a valid and operational SIM card must be
inserted in the mobile phone.
R the mobile phone is connected to COMAND
via Bluetooth ®
.
If you cannot make an emergency call, you
must arrange rescue measures yourself.
X Enter the number on COMAND
(Y page 384).
X Press 0017.
The telephone makes the connection.
X Wait until the emergency call center
answers and describe the emergency
situation. Telephony via the Bluetooth
®
interface
Conditions For telephony via COMAND's Bluetooth
®
interface, a Bluetooth ®
-capable mobile
phone is required.
On COMAND
X Activate the Bluetooth ®
function in
COMAND (Y page 306).
On the mobile phone
X Switch on the mobile phone and enter the
PIN when prompted to do so (see the
mobile phone operating instructions).
X Activate Bluetooth ®
functions and, where
necessary, Bluetooth ®
visibility on the
mobile phone (see the mobile phone
operating instructions).
The battery of the mobile phone should
always be kept sufficiently charged in order
to prevent malfunctions. Telephone
377COMAND Z

In preparation for telephoning via the
Bluetooth
®
interface, you should check the
following items on yourm obile phone (see the
mobile phone operating instructions):
R Hands-Free Profile
The mobile phone must support Hands-
Free Profile 1.0 or above.
R Bluetooth ®
visibility
On certain mobile phones, the device itself
must be made "visible" to other devices, as
well as activating the Bluetooth ®
function
(see the mobile phone operating
instructions).
This visibility is for restricted periods of
time on some mobile phones.
R Bluetooth ®
device name
Every Bluetooth ®
device has its own
Bluetooth ®
device name. This device name
is freely definable, but can be identical for
all devices from the same manufacturer. It
is therefore recommended that you change
this name so that you can easily recognize
your mobile phone (see the mobile phone
operating instructions).
i Not all mobile phones available on the
market are equally suitable. You can obtain
more detailed information about suitable
mobile phones and about connecting
Bluetooth ®
-capable mobile phones to
COMAND on the Internet at
http://www.mbusa-mobile.com.Orc all
the Mercedes-Ben zCustome rAssistance
Center at
1-800-FOR-MERCedes(1-800-367-6372)
(for the USA) or Customer Relations at
1-800-387-0100 (for Canada).
i Some displays (e.g. the signal strength)
depend on the supported version of the
Hands-Free Profile. Connecting
amobile phone General information
Before using your mobile phone with
COMAND for the first time, you will need to:
R search for it (Y page 379) and then
R authorize (register) it (Y page 380).
When you authorize a new mobile phone, it is
connected automatically.
You can authorize up to 15 mobile phones.
If the mobile phone supports PBAP (Phone
Book Access Profile) and MAP ( Message
Access Profile), the following contacts and
messages are downloaded into COMAND
when connecting:
R phone book
R call lists
R text messages
Further information on the conditions for
connectin g(Ypage 377). 378
TelephoneCOMAND

Searching for
amobile phone Empty Bluetooth
®
telephone list Conditions for searching
Bluetooth
®
telephone list after search is
completed
X Press the 0012function button on
COMAND.
X Select Connect Dev. in the telephone
basic menu by sliding 0012000Aand turning
003E0012003F the COMAND controller and press
0039 to confirm. X
Select Search for Phone from Vehicle and press
0039to confirm.
Am essage appears.
X Select Start Search and press the
0039
button to confirm.
The message Searching for Bluetooth Phones... appears.
COMAND looks for Bluetooth ®
telephones
within range and adds them to the
Bluetooth ®
telephones list.
If a new phone is found, it appears in the
list with the 000Dsymbol.
The duration of the search depends on the
number of Bluetooth ®
telephones within
range and their characteristics.
Symbols in the Bluetooth ®
phone list Sym-
bol Explanation
000D
New mobile phone in range, but
not yet authorized
0010
Authorized mobile phone
002A
Currently connected mobile
phone
0015
Mobile phone in range and
authorized
0015
(gray)
Mobile phone not in range, but
already authorized
The Bluetooth
®
telephone list shows all
mobile phones within range and all previously
authorized mobile phones, whether or not
they are in range.
i If the Bluetooth ®
telephone list is already
full, you will be requested to de-authorize a
mobile phone ( Ypage 382). If COMAND
does not find your mobile phone, external
authorization may be necessary
(Y page 381).
i If you call up the telephone list again, the
unauthorized devices are removed from the Telephone
379COMAND Z

list. In this case, start a new search to
update the Bluetooth
®
telephone list.
Authorizing (registering) amobile phone Passkey entry
Telephone basic menu
Option 1: using the passkey (access code)
X
Select the mobile phone usin gthe 000D
symbol in the Bluetooth ®
telephone list by
turning 003E0012003Fthe COMAND controller and
press 0039to confirm.
The input menu for the passkey appears.
The passkey is any one to sixteen-digit
number combination which you can choose
yourself. You must enter the same number
combination in COMAND and in the
Bluetooth ®
-capable mobile phone (see the
mobile phone operating instructions).
i Some mobile phones require a passkey
with four or more digits.
i If you want to reauthorize a mobile phone
following de-authorization, you can select
a different passkey. i
Mercedes-Ben zrecommends de-
authorization in COMAND and on the
mobile phone ( Ypage 382). Subsequent
authorization may otherwise fail.
X To enter the passkey in COMAND: press
the number keys one after the other.
or
X Select the digits in the digit bar one by one
by turning 003E0012003Fthe COMAND controller
and press 0039to confirm.
0004 is highlighted after the first number
has been entered.
X In both cases, select 0004and press 0039to
confirm.
X To enter the passkey on the mobile
phone: if the Bluetooth ®
connection is
successful, you will be requested to enter
the passkey (access code, passcode; see
the mobile phone operating instructions).
X Enter the same passkey in the mobile
phone as the one already entered in
COMAND.
The message Connecting Bluetooth Profiles... appears.
The Authorization successful message appears once authorization is
completed.
The mobile phone is connected to COMAND
(authorized). You can now make phone calls
using the COMAND hands-free system.
i After entering the passkey, you may also
need to enter a confirmation in your mobile
phone to connectc alls. Please check your
mobile phone display. On som emobile
phones, this confirmation can be saved. In
this case, you do not need to enter it again.
If the COMAND display shows the
Authorization failed message, you
may have exceeded the prescribed time
period. Repeat the procedure. 380
TelephoneCOMAND

Option 2: use Secure Simple Pairing
The mobile phone (or the Bluetooth
®
audio
device) must support the Bluetooth ®
version
2.1 for connection via Secure Simple Pairing.
COMAND creates a six-digit code, which is
displayed on both devices that are to be
connected.
X If the code is the same on both devices,
confirm Yes by pressing
0039.
If you select Yes , the authorization process
is completed and the mobile phone is
connected.
If you select No , the process will be
canceled.
X Confirm the message on the mobile phone.
External authorization If COMAND does not detect your mobile
phone, this may be due to particular security
settings on your mobile phone. In this case,
you can test if your mobile phone can find
COMAND .The Bluetooth ®
device name of
COMAND is "MB Bluetooth ".Please note the following:
some mobile
phones require that you establish the
connection to COMAND again once you have
entered the passkey (see the mobile phone
operating instructions). The mobile phone
cannot otherwise be authorized.
X Press the 0012function button on
COMAND.
X Select Connect Dev. in the telephone
basic menu by sliding 0012000Aand turning
003E0012003F the COMAND controller and press
0039 to confirm.
The Bluetooth ®
telephone list appears.
X Select Connect via Phone and press
0039
to confirm.
The message on the left appears.
X Start the Bluetooth ®
search on the mobile
phone; see the mobile phone operating
instructions.
X Select COMAND (MB Bluetooth ) on the
mobile phone.
X Option 1: when requested to do so, enter
the passkey first on the mobile phone and
then in COMAND.
X Option 2: confirm the displayed codes on
the mobile phone and in COMAND (Secure
Simple Pairing).
With both options, you see the prompt Do you want to be
authorized? on the COMAND display.
X If you select Yes , the mobile phone will be
authorized. The messages Waiting for a Connection to dev.>... and
Connecting Bluetooth Profiles... are displayed. If the
connection is successful, you see the
telephone basic menu and the connected
mobile phone is entered.
If you select No , the process will be aborted.
Switching between mobile phones
If you have authorized more than one mobile
phone, you can switch between the individual
phones. Telephone
381COMAND Z

X
Select the mobile phone in the Bluetooth ®
telephone list by turning 003E0012003Fthe
COMAND controlle rand press 0039to
confirm.
The selected mobile phone is searched for
and connected if it is withi nBluetooth ®
range and if Bluetooth ®
is activated.
Only one mobile phone can be connected
at any one time. The currently connected
mobile phone is indicated by the 0021dot in
the Bluetooth ®
telephones list.
i You can only switch to another authorized
mobile phone if you are not currently
making a call.
De-authorizing (de-registering) amobile
phone
Mercedes-Benz USA, LLC recommends de-
authorizatio ninCOMAND and on the mobile
phone. Subsequent authorization may
otherwise fail.
X Press the 0012function button on
COMAND.
X Select Connect Dev. in the telephone
basic menu by sliding 0012000Aand turning
003E0012003F the COMAND controller and press
0039 to confirm.
The Bluetooth ®
telephone list
appears(Y page 379).
X Select the desired mobile phone in the
Bluetooth ®
telephones list.
X Select the list symbol to the right of the
entry by sliding 00120037the COMAND
controller and press 0039to confirm.
X Select Delete and press
0039to confirm.
Ap rompt appears asking whethe ryou
really wish to de-authorize this device.
X Select Yes or
No .
If you select Yes , the device will be deleted
from the Bluetooth ®
telephones list.
If you select No , the process will be
canceled. i
Before re-authorizing the mobile phone,
you should also delete the device name MB Bluetooth from your mobile phone's
Bluetooth ®
list.
Displaying connection details X
Press the 0012function button on
COMAND.
X Select Connect Dev. in the telephone
basic menu by sliding 0012000Aand turning
003E0012003F the COMAND controller and press
0039 to confirm.
The Bluetooth ®
telephone list appears.
X Select the desired mobile phone in the
Bluetooth ®
telephones list.
X Select the list symbol to the right of the
entry by sliding 00120037the COMAND
controller and press 0039to confirm.
X Select Details and press
0039to confirm.
The following information concerning the
selected mobile phone is shown:
R Bluetooth ®
name
R Bluetooth ®
address
R availability status (shown after a new
search)
R authorization status
X To close the detailed view: turn003E0012003F or
slide 003600120037 the COMAND controller. 382
TelephoneCOMAND