notified Mercedes-Benz USA, LLC in
writing of the need for its repair,
(2) the same substantia ldefect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or
(3) the vehicle is out of service by reason of repair of the same or differen tsubstantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your writte nnotice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty
Booklet with you when you bring the vehicle
to an authorized Mercedes-Benz Center. The
service advisor will record every service for
you in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of
a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance
Program brochure (USA) or the "Roadside
Assistance" section in the Service and
Warranty booklet (Canada) .You will find both
in your vehicle literature portfolio. Change of address or change of
ownership
In the event of a change of address, please
send us the "Notification of Address Change"
in the Service and Guarantee booklet or
simply call the Mercedes-Benz Customer
Assistance Center (USA) at the hotline
number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in
contacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic
converter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA 36
Service and vehicle operationIntroduction
R
if the vehicle is carrying a light load, e.g.
two passengers without luggage, do not
allow the engine to rev above 300 0rpm.
R if the vehicle is fully loaded or is being
operated in mountainous terrain, do not
depress the accelerator pedal further
than 0001of the pedal travel.
Only refuel using premium-grade unleaded
gasoline with a minimum octane rating of 91.
Reformulated Gasoline (RFG) and/or
unleaded gasoline with additives can be used.
The concentration of additives in the fuel,
however, must not exceed 10%, e.g.:
R Ethanol
R TAME
R ETBE
R IPA
R TBA
For MTBE, the concentration should not
exceed 15%.
The concentration of methanol in gasoline,
including other additives, must not exceed
3%.
Using mixtures of methanol and ethanol is not
permitted. Gasohol, a mixture of 10% ethanol
and 90% unleaded gasoline, may be used.
All of these blends must fulfill the fuel
requirements, e.g.:
R knock resistance
R boiling point
R vapor pressure
You will usually find information about the fuel
grade on the pump. If you cannot find the
label on the pump, ask the staff for
assistance.
i For further information, consult a
qualified specialist workshop or on the
Internet at http://www.mbusa.com (USA
only).
Information on refueling (Y page 172).Additives in gasoline
!
Operating the engine with fuel additives
can increase wear and tear to the fuel
system high-pressure pump and lead to
contamination of the entire fuel system.
The repair costs are high. This does not
include additives for the removal and
prevention of residue buildup. gasoline
must only be mixed with additives
recommended by Mercedes-Benz .More
information about recommended additives
can be obtained from any authorized
Mercedes-Benz Center.
One of the main problems of poor fuel quality
is the forming of deposits that are created
during the gasoline combustion process.
Mercedes-Benz recommends that you use
branded fuels that have additives.
If you use fuels without these additives over
a longer period of time, carbon deposits may
build up. These deposits form at the inlet
valves and in the combustion chamber in
particular.
This could lead to engine problems, e.g.:
R longer engine warm-up phase
R uneven idle
R engine noise
R misfiring
R loss of power
Carbon deposits may form if the availability
of gasoline with relevant additives is
insufficient (in certain regions). In this case,
Mercedes-Benz recommends additives
approved for use in Mercedes-Benz vehicles;
see http://bevo.mercedes-benz.com.
For a list of approved products, consult an
authorized Mercedes-Benz Center. Comply
with the instructions for use on the product
label.
Do not mix other fuel additives with fuel. This
causes unnecessary costs and could damage
the engine. 580
Service products and filling capacitiesTechnical data
