Page 113 of 590
Problems with the roof
Problem Possible causes/consequences and
0003 Solutions
The roof will not open or
close. The trunk partition is not in place.
X
Close the trunk partition (Y page 106). The trunk lid is open.
X
Close the trunk lid (Y page 94). The on-board voltage is too low.
X
Leave the engine running. The roof has been opened and closed several times in
arow. The
roof drive has been automatically deactivated.
You can open and close the roof again after approximately ten
minutes.
X Switch off the ignition and turn it back on.
X Repeat the opening or closing procedure. The automatic roof mechanism is faulty.
X
Consult a qualified specialist workshop. Roof
111Opening and closing Z
Page 114 of 590
Page 115 of 590
Useful information
............................114
Correct driver's seat position ..........114
Seats .................................................. 115
Steering wheel .................................. 120
Mirrors ............................................... 122
Memory function .............................. 124 113Seats, steering wheel and mirrors
Page 116 of 590

Useful information
i This Operator's Manual describes all
models and all standard and optional
equipment of your vehicle available at the
time of publication of the Operator's
Manual. Country-specific differences are
possible. Please note that your vehicle may
not be equipped with all features
described. This also applies to safety-
related systems and functions.
i Read the information on qualified
specialist workshops: (Y page 38).Correct driver's seat position
X
Observe the safety guidelines on seat
adjustment (Y page 115).
X Make sure that seat 0027is adjusted
properly.
Electrical seat adjustment (Y page 116)
When adjusting the seat, make sure that:
R you are as far away from the driver's air bag
as possible.
R you are sitting in a normal upright position.
R you can faste nthe seat belt properly.
R you have moved the backrest to an almost
vertical position. R
you have set the seat cushion angle so that
your thighs are gently supported.
R you can depress the pedals properly.
X Check whether the head restraint is
adjusted properly.
When doing so, make sure that you have
adjusted the head restraint so that the back
of your head is supported at eye level by
the center of the head restraint.
X Observe the safety guidelines on steering
wheel adjustment (Y page 120).
X Make sure that steering wheel 0002is
adjusted properly.
Adjusting the steering wheel electrically
(Y page 120)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent.
R you can move your legs freely.
R you can see all the displays in the
instrumentc luster clearly.
X Observe the safety guidelines for seat belts
(Y page 65).
X Check whether you have fastened seat
belt 0003properly (Y page 67).
The seat belt should:
R fit snugly across your body
R be routed across the middle of your
shoulder
R be routed in your pelvic area across the hip
joints
X Before starting off, adjust the rear-view
mirror and the exterior mirrors
(Y page 122) in such a way that you have
a good view of road and traffic conditions.
X Store the seat, steerin gwheel and exterior
mirror settings using the memory function
(Y page 124). 114
Correct driver's seat positionSeats, steering wheel and mirrors
Page 117 of 590

Seats
Important safety notes
G
WARNING
The seats can still be adjusted when there is
no key in the ignition lock. For this reason,
children should never be left unsupervised in
the vehicle. They could otherwise become
trapped when adjusting the seat. G
WARNING
Make sure that the back of your head is
supported at eye level by the central area of
the head restraint .Ifyour head is not
supported correctly by the head restraint, you
could suffer a severe neck injury in the event
of an accident. Never drive if the head
restraints are not engaged and set correctly. G
WARNING
In order to avoid possible loss of vehicle
control, all seat, head restraint, steering
wheel and rear view mirror adjustments, as
well as fastening of seat belts, must be done
before setting the vehicle in motion. G
WARNING
Do not adjust the driver's seat while driving.
Adjusting the seat while driving could cause
the driver to lose control of the vehicle.
Never travel in a moving vehicle with the seat
backrest in an excessively reclined position as
this can be dangerous. You could slide under
the seat belt in a collision. If you slide under
it, the seat belt would apply force at the
abdomen or neck.T his could cause serious or
fatal injuries. The seat backrest and seat belts
provide the best restraint when the wearer is
in a position that is as upright as possible and
seat belts are properly positioned on the
body. G
WARNING
Your seat belt must be adjusted so that you
can correctly fasten your seat belt. Observe the following points:
R
adjust the seat backrest until your arms are
slightly angled when holding the steering
wheel.
R adjust the seat to a comfortable seating
position that still allows you to reach the
accelerator/brake pedal safely. The
position should be as far back as possible
with the driver still able to operate the
controls properly.
R adjust the head restraint so that it is as
close to the head as possible and the center
of the head restraint supports the back of
the head at eye level.
R never place hands under the seat or near
any moving parts while a seat is being
adjusted.
Failure to do so could result in an accident
and/or serious personal injury. G
WARNING
Children 12 years old and under must be
seated and properly secured in an
appropriately sized infant restraint, child
restraint system, or booster seat
recommended for the size and weight of the
child. For additional information, see the
"Children in the vehicle" section.
Ac hild's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint. G
WARNING
Children 12 years old and under must be
seated and properly secured in an appropriate
infant restraint, toddler restraint, or booster
seat recommended for the size and weight of
the child. Additional information can be found
under "Children in the vehicle".
Ac hild's risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint. Seats
115Seats, steering wheel and mirrors Z
Page 118 of 590

!
To avoid damage to the seats and the seat
heating, observe the following information:
R keep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see the "Interior care" section.
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. blankets, coats, bags,
seat covers, child seats or booster seats.
! To avoid damage to the seats and the seat
heating, observe the following information:
R keep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see "Interior care".
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating
materials, e.g. blankets, coats, bags,
seat covers, child seats or booster seats.
! Make sure that there are no objects in the
footwell or behind the seats when resetting
the seats. There is a risk that the seats
and/or the objects could be damaged. i
The head restraints cannot be removed.
For more information, contact a qualified
specialist workshop. Adjusting the seats electrically
0002
Head restraint height
0003 Seat height
0027 Seat cushion angle
0026 Seat cushion length
0024 Seat fore-and-aft adjustment
0025 Backrest angle
i Further related subjects:
R You can store the seat settings using the
memory function (Y page 124).
R If PRE-SAFE ®
is triggered, the front-
passenger seat will be moved to a better
position if it was previouslyinan
unfavorable position (Y page 64). Adjusting the front-passenger seat
from the driver's seat
G
WARNING
When adjusting the fron tpassenger seat,
make sure the seat, if occupied, is as far from
the fron tpassenger fron tair bag as possible.
Otherwise, the passenger could be seriously
or even fatally injured in the event of an
accident or braking maneuver.
Make sure no one is caught or injured while
the seat is being adjusted. 116
SeatsSeats, steering wheel and mirrors
Page 119 of 590

Even with the SmartKey or SmartKey with
KEYLESS-G Oremoved from the starter switch
or the SmartKey with KEYLESS-GO removed
from the vehicle, the power seats can be
operated. Therefore, do not leave children
unattended in the vehicle, or with access to
an unlocked vehicle. Achild's unsupervised
access to a vehicle could result in an accident
and/or serious personal injury.
! Do not move the front-passenger seat
fully forwards if there are objects in the
parcel net in the front-passenger footwell.
The objects could otherwise be damaged. You can use the seat switches on the driver's
side to adjust the front-passenger seat.
X To activate/deactivate: press button0002.
If the indicator lamp in button 0002is lit, you
can access the following functions for the
front-passenger seat:
R seat adjustment
R memory function Removing the seat belt from the belt
guide
G
WARNING
If the seat belt is not in the seat belt guide, it
no longer offers the intended level of
protection in the event of an accident. This
increases the risk of injury.
When driving, always route the seat belt
through the seat belt guide. Both the driver's seat belt and the front-
passenger seat belt can be removed from the
seat belt guide. This makes it easier to move
the seats forward.
Before you drive off, the seat belt must be
inserted into the seat belt guide.
Observe the safety guidelines for seat belts
(Y
page 65).
X To remove: open up magnetic head 0003and
fold the tab up in the direction of the arrow.
X Take the seat belt out of seat belt
guide 0002.
X To insert: fold the tab up in the direction
of the arrow.
X Insert the seat belt back into the seat belt
guide and fold the tab back down. Adjusting the head restraints
Adjusting the height of the head
restraints electrically 0002
Backrest angle
0002 Head restraint height Seats
117Seats, steering wheel and mirrors Z
Page 120 of 590

0003
Seat fore-and-aft adjustment
0003 Sea theight
0027 Seat cushion angle
0026 Seat height
0026 seat cushion length
0024 Seat fore-and-aft adjustment
0025 Backrest angle
X To adjust the head restraint height: slide
the switch for head restraint adjustment
(Y page 116)0002 up or down in the direction
of the arrow. Moving the seats forward/back
G
WARNING
Make sure that nobody can become trapped
when moving the seat. If there is a risk of
someone becoming trapped, press the button
again or press the seat adjustment switch on
the door.
Never place hands under the seat or near any
moving parts while a seat is being adjusted.
! Make sure that there are no containers in
the cup holder and no objects in the
footwell or behind the seats when adjusting
the seats. Otherwise, you could damage
the seats and the objects. You can move the seat forwards in order to
gain better access to the rear compartment,
e.g. to reach the stowage compartment in the
rear (Y
page 492). X
Remove the seat belt from the seat belt
guide (Y page 117).
X To move the seat forwards: press
the 0007 button on switch 0002.
The seat moves automatically to the
foremost position.
X To move the seat backwards: press the
0006 button on switch 0002.
The seat moves back to the previous
position.
X To stop seat movement: press the0007
or button 0006in the opposite direction. Adjusting the multicontour seat
You can set the multicontour seat using
COMAND (Y page 311). Adjusting the active multicontour
seat
You can set the active the active multicontour
seat using COMAND (Y page 311). Adjusting the 4-way lumbar support
You can adjust the 4-way lumbar support
using COMAND (Y page 311). Switching the seat heating on/off
Activating/deactivating Driver's and front-passenger seat118
SeatsSeats, steering wheel and mirrors