2013 LINCOLN MKZ HYBRID service

2. Locate the access door and
remove the plastic cover. 3. Slide the handle on the service
disconnect outboard to the right. 4. Pull the handle toward you and
remove the circuit from the vehicle
to disable the high-voltage battery.
Reactivating the High-Voltage
Battery
Note: If you have manually
disconnected your high-voltage shut
off circuit you will need to reconnect
the circuit before it can be reactivated.
The vehicle will detect if the electrical
system is safe and reactivate
automatically. HIGH VOLTAGE BATTERY
CUT-OFF SWITCH
The high-voltage shut off operation
shuts off power from the high-voltage
battery after a collision, or if your
vehicle receives a substantial physical
jolt.
To reactivate the vehicle after either
event perform the following steps:
1. Turn the ignition off.
2. Turn the ignition on.
3. If the vehicle is not powered after
this sequence, repeat steps 1 and
2.
For vehicles equipped with a push
button start system:
1. Press the START/STOP button
to turn ignition off.
2. Press the brake pedal and press the
START/STOP button.
3. Remove your foot from the brake pedal and press the
START/STOP
button (ignition
off).
4. Press the
START/STOP button
again to re-enable the vehicle.
Note: After completing this process
the vehicle will detect if the electrical
system is safe and reactivate. Once
your vehicle determines the electrical
system safe you can start your vehicle
as you would normally by pressing the
brake in combination with the
START/STOP
button.
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MKZ (CC9) High Voltage BatteryE147234 E146133

PRINCIPLE OF OPERATION
The traction control system helps
avoid drive wheel spin and loss of
traction.
If your vehicle begins to slide, the
system applies the brakes to
individual wheels and, when needed,
reduces engine power at the same
time. If the wheels spin when
accelerating on slippery or loose
surfaces, the system reduces engine
power in order to increase traction.
USING TRACTION
CONTROL
In certain situations (for example,
stuck in snow or mud), turning the
traction control off may be beneficial
as this allows the wheels to spin with
full engine power. Turn off the traction
control system through the
information display. See General
Information (page 103). System Indicator Lights and
Messages WARNING
If a failure has been detected
within the AdvanceTrac system,
the stability control light will
illuminate steadily. Verify that the
AdvanceTrac system was not
manually disabled through the
information display. If the stability
control light still illuminates steadily,
have the system serviced by an
authorized dealer immediately.
Operating your vehicle with
AdvanceTrac disabled could lead to
an increased risk of loss of vehicle
control, vehicle rollover, personal
injury and death. The stability control light
temporarily illuminates on
engine start-up and flashes
when a driving condition activates the
stability system. The stability control off light
temporarily illuminates on
engine start-up and stays on
when you turn the traction control
system off.
When you turn the traction control
system off or on, a message appears
in the information display showing
system status.
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MKZ (CC9) Traction ControlE138639

When automatic steering is finished,
the touch screen displays a message
and a chime sounds, indicating that
the active park assist process is done.
The driver is responsible for checking
the parking job and making any
necessary corrections before putting
the transmission in P (Park).
Deactivating the Park Assist
Feature
The system can be deactivated
manually by:
• pressing the active park assist
button
• grabbing the steering wheel
• driving above approximately 50
mph (80 km/h) for 30 seconds
during an active park search •
driving above 6 mph (10 km/h)
during automatic steering
• turning off the traction control
system.
Certain vehicle conditions can also
deactivate the system, such as:
• Traction control has activated on
a slippery or loose surface.
• There is an anti-lock brake system
activation or failure.
• Something touches the steering
wheel.
If a problem occurs with the system,
a warning message is displayed,
followed by a chime. Occasional
system messages may occur in
normal operation. For recurring or
frequent system faults, contact an
authorized dealer to have your vehicle
serviced.
Troubleshooting the System The system does not look for a space
The traction control system may be off
The transmission is in R (Reverse); the vehicle must be moving forward to
detect a parking space The system does not offer a particular space
Something may be contacting the front bumper or side sensors
There is not enough room on both sides of the vehicle in order to park
There is not enough space for the parking maneuver on the opposite side of
the parking space
204
MKZ (CC9) Parking Aids

If the front end of the vehicle is hit or
damaged, the radar sensing zone may
be altered causing missed or false
collision warnings. See your
authorized dealer to have your
collision warning radar checked for
proper coverage and operation.
STEERING
Electric Power Steering
WARNINGS
The electric power steering
system has diagnostic checks
that continuously monitor the system
to ensure proper operation. When a
system error is detected a steering
message will appear in the
information display. The electric power steering
system has diagnostic checks
that continuously monitor the system
to ensure proper operation of the
electronic system. When an electronic
error is detected, a message will be
displayed in the information display.
If this happens, stop the vehicle in a
safe place, and turn off the engine.
After at least 10 seconds, reset the
system by restarting the engine, and
watch the information display for a
steering message. If a steering
message returns, or returns while
driving, take the vehicle to your dealer
to have it checked. WARNINGS
Obtain immediate service if a
system error is detected. You
may not notice any difference in the
feel of your steering, but a serious
condition may exist. Failure to do so
may result in loss of steering control. Your vehicle is equipped with an
electric power-assisted steering
system. There is no fluid reservoir to
check or fill.
If your vehicle loses electrical power
while you are driving (or if the ignition
is turned off), you can steer the
vehicle manually, but it takes more
effort. Extreme continuous steering
may increase the effort it takes for you
to steer. This occurs to prevent
internal overheating and permanent
damage to your steering system. If this
should occur, you will neither lose the
ability to steer the vehicle manually
nor will it cause permanent damage.
Typical steering and driving
maneuvers will allow the system to
cool and steering assist will return to
normal.
Steering Tips
If the steering wanders or pulls, check
for:
•
an improperly inflated tire
• uneven tire wear
• loose or worn suspension
components
• loose or worn steering
components
• improper vehicle alignment
233
MKZ (CC9) Driving Aids

TOWING A TRAILER
WARNING
Never tow a trailer with an MKZ
Hybrid. This powertrain is not
designed to tow. TRANSPORTING THE
VEHICLE
If you need to have your vehicle
towed, contact a professional towing
service or, if you are a member of a
roadside assistance program, your
roadside assistance service provider. We recommend the use of a wheel lift
and dollies or flatbed equipment to
tow your vehicle. Do not tow with a
slingbelt. Ford Motor Company has
not approved a slingbelt towing
procedure. Vehicle damage may occur
if towed incorrectly, or by any other
means.
Ford Motor Company produces a
towing manual for all authorized tow
truck operators. Have your tow truck
operator refer to this manual for
proper hook-up and towing
procedures for your vehicle.
The front wheels (drive wheels) must
be on a tow dolly when towing your
vehicle from the rear using wheel lift
equipment. This prevents damage to
the transmission.
We recommend placing the rear
wheels on a tow dolly when towing
your vehicle from the front using
wheel lift equipment. This prevents
damage to the rear fascia.
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MKZ (CC9) TowingE143886

ROADSIDE ASSISTANCE
Vehicles Sold In The U.S.:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle
Limited Warranty. The service is
available:
•
24-hours, seven days a week.
• for the coverage period listed on
the Roadside Assistance Card
included in your Owner's Manual
portfolio.
Roadside assistance will cover:
• a flat tire change with a good spare
(except vehicles that have been
supplied with a tire inflation kit).
• battery jump start.
• lock-out assistance (key
replacement cost is the customer's
responsibility).
• fuel delivery — Independent
Service Contractors, if not
prohibited by state, local or
municipal law shall deliver up to
2.0 gallons (7.5L) of gasoline or
5.0 gallons (18.9L) of diesel fuel
to a disabled vehicle. Fuel delivery
service is limited to two no-charge
occurrences within a 12-month
period. •
winch out — available within 100
feet (30.5 meters) of a paved or
county maintained road, no
recoveries.
• towing — Ford and Lincoln eligible
vehicles towed to an authorized
dealer within 35 miles (56 km) of
the disablement location or to the
nearest authorized dealer. If a
member requests to be towed to
an authorized dealer more than 35
miles (56 km) from the
disablement location, the member
shall be responsible for any
mileage costs in excess of 35 miles
(56 km).
Trailers shall be covered up to $200
if the disabled eligible vehicle requires
service at the nearest authorized
dealer. If the trailer is disabled, but the
towing vehicle is operational, the
trailer does not qualify for any
roadside services.
Vehicles Sold In The U.S. :
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card
is found in the owner's information
portfolio in the glove compartment.
U.S. Lincoln vehicle customers who
require Roadside Assistance, call
1-800-521-4140.
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MKZ (CC9) Roadside Emergencies

If you need to arrange roadside
assistance for yourself, Ford Motor
Company will reimburse a reasonable
amount for towing to the nearest
dealership within 35 miles (56 km).
To obtain reimbursement information,
U.S. Lincoln vehicle customers call
1-800-521-4140. Customers will be
asked to submit their original receipts.
Vehicles Sold In Canada :
Getting Roadside Assistance
Canadian customers who require
roadside assistance, call
1-800-665-2006.
Vehicles Sold In Canada : Using
Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. In Canada,
the card is found in the Warranty
Guide in the glove box.
Canadian Roadside coverage and
benefits may differ from the U.S.
coverage. Please refer to your
Warranty Guide or visit our website at
www.ford.ca for information on
Canadian services and benefits.
Canadian customers who need to
obtain roadside information, call
1-800-665-2006 or visit our website
at www.ford.ca.
HAZARD WARNING
FLASHERS
Note:
If used when the vehicle is not
running, the battery will lose charge.
There may be insufficient power to
restart your vehicle. The hazard warning button
is located on the instrument
panel. Use it when your
vehicle is creating a safety hazard for
other motorists.
• Press the button to turn on the
hazard warning function, and the
front and rear direction indicators
will flash.
• Press the button again to turn
them off.
JUMP-STARTING THE
VEHICLE WARNINGS
The gases around the battery
can explode if exposed to
flames, sparks, or lit cigarettes. An
explosion could result in injury or
vehicle damage. Batteries contain sulfuric acid
which can burn skin, eyes and
clothing, if contacted. 251
MKZ (CC9) Roadside Emergencies

Vehicle Information and General
Safety Practices
•
Know the make and model of your
vehicle.
• Review the owner ’s manual and
become familiar with your vehicle ’s
safety information and
recommended safety practices.
• Do not attempt to repair damaged
electric and hybrid-electric
vehicles yourself. Contact an
authorized Ford Dealer or vehicle
manufacturer representative for
service.
Crashes
A crash or impact significant enough
to require an emergency response for
conventional vehicles would also
require the same response for an
electric or hybrid-electric vehicle.
If possible
• Move your car to a safe, nearby
location and remain on the scene.
• Roll down the windows before
shutting your vehicle off.
• Place your vehicle in Park, set the
parking brake, turn off the vehicle,
activate the hazard lights, and
move your key(s) at least 16 feet
(5 meters) away from the vehicle. Always
•
Call 911 if assistance is needed and
advise that an electric or
hybrid-electric vehicle is involved.
• Do not touch exposed electrical
components or the engine
compartment, as a shock hazard
may exist.
• Avoid contact with leaking fluids
and gases, and remain out of the
way of oncoming traffic until
emergency responders arrive.
• When emergency responders
arrive, tell them that the vehicle
involved is an electric vehicle or
hybrid vehicle.
Fires
As with any vehicle, call 911
immediately if you see sparks, smoke
or flames coming from the vehicle.
• Exit the vehicle immediately.
• Advise 911 that an electric or
hybrid-electric vehicle is involved.
• As with any vehicle fire, do not
inhale smoke, vapors or gas from
the vehicle, as they may be
hazardous.
• Remain a safe distance upwind
and uphill from the vehicle fire.
• Stay out of the roadway and stay
out of the way of any oncoming
traffic while awaiting the arrival of
emergency responders.
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MKZ (CC9) Roadside Emergencies