2013 LINCOLN MKZ HYBRID service

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Page 259 of 475

LINCOLN MKZ HYBRID 2013  Owners Manual Post-Incident
•
Do not store a severely damaged
vehicle with a lithium-ion battery
inside a structure or within 50 feet
(15 meters) of any structure or
vehicle.
• Make sure that passenger and
carg

Page 260 of 475

LINCOLN MKZ HYBRID 2013  Owners Manual GETTING THE SERVICES
YOU NEED
Warranty repairs to your vehicle must
be performed by an authorized dealer.
While any authorized dealer handling
your vehicle line will provide warranty
service, we recom

Page 261 of 475

LINCOLN MKZ HYBRID 2013  Owners Manual 1.
Contact your Sales Representative
or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or
Cus

Page 262 of 475

LINCOLN MKZ HYBRID 2013  Owners Manual 2. Four or more repair attempts are
made on the same nonconformity
(a defect or condition that
substantially impairs the use, value
or safety of the vehicle) OR
3. The vehicle is out of service for re

Page 263 of 475

LINCOLN MKZ HYBRID 2013  Owners Manual in the court action. Should you choose
to accept the BBB AUTO LINE
decision, Ford is then bound by the
decision, and must comply with the
decision within 30 days of receipt of
your acceptance letter.

Page 264 of 475

LINCOLN MKZ HYBRID 2013  Owners Manual CAMVAP services are available in all
Canadian territories and provinces.
For more information, without charge
or obligation, call your CAMVAP
Provincial Administrator directly at
1-800-207-0685 or vis

Page 265 of 475

LINCOLN MKZ HYBRID 2013  Owners Manual FORD MOTOR COMPANY
FORD EXPORT OPERATIONS &
GLOBAL INITIATIVES
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3

Page 279 of 475

LINCOLN MKZ HYBRID 2013  Owners Manual GENERAL INFORMATION
Have your vehicle serviced regularly
to help maintain its roadworthiness
and resale value. There is a large
network of Ford authorized dealers
that are there to help you with their