2013 LINCOLN MKZ HYBRID service

Special Operating Conditions
If you operate your vehicle primarily
in any of the following conditions, you
need to perform extra maintenance
as indicated. If you operate your
vehicle
occasionally under any of
these conditions, it is not necessary
to perform the extra maintenance. For
specific recommendations, see your
dealership service advisor or
technician.
453
MKZ (CC9) Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp E146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp

Extensive idling or low-speed driving for long distances, as in heavy commercial
use (such as delivery, taxi, patrol car or livery)
Change engine oil and filter every 12 months or
10000 miles (16000 km). The oil monitoring system
displays a message in the information display.
Perform services listed in the Normal Scheduled
Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently,
service as required
Replace engine air filter.
Replace spark plugs.
Every 60000 miles
(96000 km) Operating in dusty or sandy conditions (such as unpaved or dusty roads)
Replace cabin air filter.
Inspect frequently,
service as required
Replace engine air filter.
Inspect the wheels and related components for
abnormal noise, wear, looseness or drag.
Every 5000 miles (8000
km)
Rotate tires, inspect tires for wear and measure
tread depth.
Change engine oil and filter.
Every 5000 miles (8000
km) or six months
Perform multi-point inspection.
454
MKZ (CC9) Scheduled Maintenance

Exceptions
There are some exceptions to your
Normal Scheduled Maintenance:
California fuel filter replacement:
If you register your vehicle in
California, the California Air Resources
Board has determined that the failure
to perform this maintenance item
does not nullify the emission warranty
or limit recall liability before the
completion of your vehicle's useful
life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at
the specified intervals and to record
all vehicle service.
Hot climate oil change intervals
:
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using
an American Petroleum Institute (API)
Certified for Gasoline Engines
(Certification mark) oil of SM or SN
quality, the normal oil change interval
is 5000 miles (8000 kilometers). If the available API SM or SN oils are
not available, then the oil change
interval is 3000 miles (4800
kilometers).
Engine air filter and cabin air filter
replacement
: The life of the engine
air filter and cabin air filter is
dependent on exposure to dusty and
dirty conditions. Vehicles operated in
these conditions require frequent
inspection and replacement of the
engine air filter and cabin air filter.
Engine Coolant and
Motor/Electronics Coolant
Change Record
Initial change
: Six years or 100000
miles (160000 kilometers)
(whichever comes first).
After initial change
: Every three
years or 50000 miles (80000
kilometers).
457
MKZ (CC9) Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp

D
Data Recording........................................9
Event Data Recording................................10
Service Data Recording..............................9
Daytime Running Lamps...................83
Direction Indicators..............................85
Drive Control........................................234 LINCOLN DRIVE CONTROL.................234
Driver Alert
.............................................219
Using Driver Alert......................................219
Driver and Passenger Airbags..........43 Children and Airbags................................44
Proper Driver and Front Passenger
Seating Adjustment..............................44
Driving Aids
............................................219
Driving Hints..........................................247
Driving Through Water......................247
DRL See: Daytime Running Lamps...............83
E
Economical Driving............................247
Electric Parking Brake........................192 Applying the electric parking
brake......................................................... 193
Applying the electric parking brake when the vehicle is moving..............193
Battery With No Charge.........................194
Releasing the electric parking brake......................................................... 194
Electric Vehicle Information
...........395
Power........................................................... 396
Emission Control System.................179 On-Board Diagnostics (OBD-II).........180
Readiness for Inspection/Maintenance
(I/M) Testing.........................................180
End User License Agreement........426 SYNC® End User License Agreement
(EULA).................................................... 426Engine Block Heater...........................164
Using the Engine Block Heater............165
Engine Coolant Check
.......................281
Adding Coolant.........................................282
Adding Engine Coolant..........................283
Adding Inverter System Controller
Coolant................................................... 284
Checking the Engine Coolant...............281
Checking the Inverter System Controller Coolant...............................281
Engine Coolant and Inverter System Controller Coolant...............................281
Recycled Engine Coolant.....................284
Severe Climates.......................................284
What You Should Know About Fail-Safe Cooling.................................285
Engine Immobilizer See: Passive Anti-Theft System...........72
Engine Oil Check................................280 Adding Engine Oil....................................280
Engine Oil Dipstick............................280
Engine Specifications.......................330
Entertainment.....................................367 A/V Inputs.................................................. 386
AM/FM Radio............................................ 369
Bluetooth Audio.......................................386
Browsing Device Content......................367
CD................................................................. 380
SD Card Slot and USB Port..................381
Sirius® Satellite Radio (If Activated)............................................... 375
Supported Media Players, Formats and Metadata Information......................386
EPB See: Electric Parking Brake...................192
Event Data Recording See: Data Recording....................................9
Export Unique Options........................13
463
MKZ Hybrid (CC9) Index

Exterior Mirrors......................................89
Auto-Dimming Feature...........................90
Blind Spot Monitor.....................................91
Fold-Away Exterior Mirrors....................90
Heated Exterior Mirrors............................90
Integrated Blind Spot Mirrors................90
Memory Mirrors.......................................... 90
Power Exterior Mirrors..............................89
Signal Indicator Mirrors...........................90
F
Fastening the Safety Belts................32 Rear Inflatable Safety Belt......................35
Restraint of Pregnant Women..............33
Safety Belt Extension Assembly..........36
Safety Belt Locking Modes.....................33
Flat Tire Inflation See: Temporary Mobility Kit................303
Floor Mats.............................................248
Ford Extended Service Plan (ESP)...................................................340
SERVICE PLANS (CANADA ONLY)...................................................... 342
SERVICE PLANS (U.S. Only)..............340
Front Passenger Sensing System...................................................45
Fuel and Refueling...............................172
Fuel Consumption
...............................178
Calculating Fuel Economy.....................178
Filling the Tank........................................... 178
Fuel Filter...............................................287
Fuel Quality
............................................173
Choosing the Right Fuel.........................173
Octane Recommendations...................173
Fuses.......................................................265
Fuse Specification Chart.................266 Passenger Compartment Fuse
Panel......................................................... 273
Power Distribution Box.........................266 G
Garage Door Opener
See: Universal Garage Door
Opener...................................................... 153
Gauges......................................................95 Common Displays.....................................96
Left Information Display..........................95
Right Information Display.......................96
General Information on Radio Frequencies..........................................52
Intelligent Access.......................................52
Getting Assistance Outside the U.S. and Canada
.......................................262
Getting the Services You Need.....................................................258
Away From Home....................................258
Global Opening and Closing............89 Closing the Windows...............................89
Opening the Windows.............................89
H
Hazard Warning Flashers
.................251
Headlamp Exit Delay...........................83
Head Restraints
...................................143
Adjusting the Head Restraint...............144
Tilting Head Restraints ..........................145
Heated Seats........................................150 Rear Heated Seats....................................151
Heated Steering Wheel......................78
Heated Windows and Mirrors........140 Heated Exterior Mirror............................140
Heated Rear Window.............................140
Heating See: Climate Control...............................138
HEV See: Hybrid Electric Vehicle..................166
High Voltage Battery Cut-Off Switch...................................................183
High Voltage Battery..........................182 General Information................................182
464
MKZ Hybrid (CC9) Index

Hill Start Assist....................................189
Using Hill Start Assist.............................189
Hints on Controlling the Interior Climate.................................................139
Cooling the Interior Quickly..................140
General Hints............................................. 139
Heating the Interior Quickly..................140
Recommended Settings for Cooling .................................................................... 140
Recommended Settings for Heating.................................................... 140
Side Window Defogging in Cold Weather................................................... 140
Hints on Driving With Anti-Lock Brakes...................................................192
Hood Lock See: Opening and Closing the
Hood......................................................... 278
Hybrid Electric Vehicle......................166 ........................................................................\
. 166
I
In California (U.S. Only)...................259
Information Display Control..............77 Cluster Display Control Features..........77
Information Displays..........................103
General Information................................103
Information..........................................400 911 Assist.................................................... 408
Alerts........................................................... 408
Calendar..................................................... 408
Sirius Travel Link......................................404
SYNC Services (If Equipped, United States Only)........................................... 401
Vehicle Health Report..............................411 Information Messages
........................117
Active Park................................................... 118
Adaptive Cruise Control..........................118
AdvanceTrac ™........................................... 119
Airbag............................................................. 119
Alarm.............................................................. 119
Automatic Engine Shutdown................119
Battery and Charging System (12 volt)........................................................... 120
Battery and Charging System (High Voltage)................................................... 120
Blind Spot Information and Cross Traffic Alert System..............................121
Collision Warning System.......................121
Doors and Locks........................................122
Driver Alert................................................... 122
Fuel................................................................. 122
Hill Start Assist.......................................... 123
Keys and Intelligent Access..................123
Lane Keeping System.............................124
Maintenance............................................... 125
MyKey............................................................ 126
Park Aid......................................................... 127
Park Brake................................................... 128
Power Steering.......................................... 129
Remote Start.............................................. 129
Starting System .......................................129
Tire Pressure Monitoring System.......130
Traction Control........................................130
Transmission............................................... 131
Installing Child Seats
............................21
Child Seats..................................................... 21
Using Lap and Shoulder Belts................21
Using Lower Anchors and Tethers for CHildren (LATCH)..................................26
Using Tether Straps...................................28
Instrument Cluster...............................95
Instrument Lighting Dimmer............83
Interior Lamps
........................................85
Front Interior Lamp...................................86
Rear Interior Lamp.....................................86
465
MKZ Hybrid (CC9) Index

W
Warning Lamps and Indicators.......98
Adaptive Cruise Control..........................98
Anti-Lock Braking System......................98
Battery........................................................... 98
Blind Spot Monitor....................................98
Brake System.............................................. 98
Cruise Control............................................. 99
Direction Indicator.....................................99
Door Ajar....................................................... 99
Electric Park Brake....................................99
Engine/Motor Coolant Temperature............................................ 99
Engine Oil...................................................... 99
Fasten Safety Belt.....................................99
Front Airbag................................................. 99
Grade Assist............................................... 100
Heads Up Display....................................100
High Beam.................................................. 100
Hood Ajar.................................................... 100
Lane Keeping Aid.....................................100
Low Fuel Level.......................................... 100
Low Tire Pressure Warning...................100
Low Washer Fluid....................................100
Parking Lamps.......................................... 100
Powertrain Fault.......................................100
Ready to Drive........................................... 100
Service Engine Soon................................101
Stability Control.........................................101
Stability Control Off.................................101
Stop Safely.................................................. 101
Trunk Ajar..................................................... 101
Washer Fluid Check...........................287
Washers See: Cleaning the Exterior....................294
See: Wipers and Washers.......................79
Waxing...................................................295
Wheels and Tires...............................303 Technical Specifications.......................329
Windows and Mirrors..........................88
Windshield Washers
...........................80 Windshield Wipers
...............................79
Intermittent Wipe.......................................79
Speed Dependent Wipers.......................79
Wipers and Washers............................79
471
MKZ Hybrid (CC9) Index