2013 LINCOLN MKZ HYBRID service

Action
Message
See your authorized dealer.
SHIFT SYS FAULT
Neutral Unavailable Service Required
See your authorized dealer.
SHIFT SYS FAULT
Sport Unavailable Service Required
See your authorized dealer.
SHIFT SYS FAULT
Low Unavailable
Service Required
Displays when neutral tow is active and the ignition
needs to be turned off. See Towing the Vehicle on
Four Wheels (page 245).
Neutral Tow Engaged
Turn Ignition Off for Towing
Displays while attempting to exit neutral tow. The brake
pedal needs to be depressed and park button selectedto deactivate.
See Towing the Vehicle on Four
Wheels (page 245).
Neutral Tow Engaged
Depress Brake andSelect Park to Exit Neutral Tow
Displays when neutral tow is active and the park brakeneeds to be released.
See Towing the Vehicle on
Four Wheels (page 245).
Neutral Tow Remove
Park Brake for Towing
Displays when neutral tow has been deactivated.
Neutral Tow Disen-
gaged
133
MKZ (CC9) Information Displays

Answer
Question
Change the engine oil every 10000
miles (16000 km) under normal oper- ating conditions. See Scheduled
Maintenance (page 444).
What is the engine oil change service
interval?
Your hybrid vehicle can use E15 (15%ethanol, 85% gasoline) fuel, but you may notice slightly reduced fuel
economy because ethanol contains
less energy per gallon than gasoline.
Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and
how will it affect my fuel economy?
The high voltage battery system is
designed to last the life of the vehicle and requires no maintenance.
How long will my high voltage battery
last? Does it need maintenance?
There are no provisions for charging
the high voltage battery from a power supply external to the vehicle.
Can you charge the battery with a plug
into an A/C outlet?
Yes. Your hybrid vehicle can be flattowed without modification. See Towing
(page 244).
Can I tow the hybrid behind my motor
home with all four wheels down?
171
MKZ (CC9) Unique Driving Characteristics

If you have run out of fuel:
•
To start the vehicle with a keyless
ignition, just start the engine. Crank
time will be longer than usual.
• Normally, adding 1 gallon (3.8
liters) of fuel is enough to restart
the vehicle. If the vehicle is out of
fuel and on a steep grade, more
than 1 gallon (3.8 liters) may be
required.
• The service engine soon indicator
may come on.
Refilling With a Portable Fuel
Container WARNINGS
Do not insert the nozzle of
portable fuel containers or
aftermarket funnels into the capless
fuel system. This could damage the
fuel system and its seal, and may
cause fuel to run onto the ground
instead of filling the tank, which could
result in serious personal injury. WARNINGS
Do not try to pry open or push
open the capless fuel system
with foreign objects. This could
damage the fuel system and its seal
and cause injury to you or others. Note:
Do not use aftermarket funnels;
they will not work with the capless fuel
system and can damage it. The
included funnel has been specially
designed to work safely with your
vehicle.
When filling the vehicle ’s fuel tank
from a portable fuel container, use the
funnel included with the vehicle.
174
MKZ (CC9) Fuel and Refueling

Note:
Hold the handle of the fuel filler
nozzle higher while you insert the
nozzle for easier access.
3. Slowly insert the fuel filler nozzle fully into the fuel system to open
both doors. Leave the nozzle fully
inserted until you have stopped
pumping fuel. Note:
Allow about five to ten seconds
after pumping fuel before removing the
fuel filler nozzle. This allows residual
fuel to drain back into the fuel tank and
not spill onto the vehicle.
4. After you have stopped pumping fuel, slowly remove the fuel filler
nozzle.
Note: A fuel spillage concern may
occur if overfilling the fuel tank. Do not
overfill the tank to the point that the
fuel is able to bypass the fuel filler
nozzle. The overfilled fuel may run
down the drain located below and in
front of the fuel filler door.
5. To close the fuel filler door, press the center-rear edge of the fuel
filler door and then release. The
fuel door will latch closed. If the fuel fill inlet did not close
properly, a Check Fuel Fill Inlet
message may appear on the
instrument cluster.
At the next opportunity, do the
following:
1. Safely pull off the road.
2. Put the vehicle in position
P and
switch the ignition off.
3. Open the fuel filler door and remove any visible debris from the
fuel fill opening.
4. Insert the fuel fill nozzle, or the fuel
fill funnel provided with the
vehicle, several times to allow the
inlet to close properly. This will
dislodge any debris preventing the
inlet from sealing.
If this action corrects the problem, the
message may not reset immediately.
It may take several driving cycles for
the message to turn off. A driving
cycle consists of an engine start-up
(after four or more hours with the
engine off) followed by city or
highway driving. Continuing to drive
with the message on may cause the
service engine soon lamp to turn on
as well.
177
MKZ (CC9) Fuel and RefuelingE154765

EMISSION CONTROL
SYSTEM
WARNINGS
Do not park, idle, or drive your
vehicle in dry grass or other dry
ground cover. The emission system
heats up the engine compartment and
exhaust system, which can start a fire. Exhaust leaks may result in entry
of harmful and potentially lethal
fumes into the passenger
compartment. If you smell exhaust
fumes inside your vehicle, have your
dealer inspect your vehicle
immediately. Do not drive if you smell
exhaust fumes. Your vehicle is equipped with various
emission control components and a
catalytic converter that will enable
your vehicle to comply with applicable
exhaust emission standards. To make
sure that the catalytic converter and
other emission control components
continue to work properly:
To make sure that the catalytic
converter and other emission control
components continue to work
properly:
•
Use only the specified fuel listed.
• Avoid running out of fuel.
• Do not turn off the ignition while
your vehicle is moving, especially
at high speeds.
• Have the items listed in scheduled
maintenance information
performed according to the
specified schedule. The scheduled maintenance items
listed in scheduled maintenance
information are essential to the life
and performance of your vehicle and
to its emissions system.
If you use parts other than Ford,
Motorcraft or Ford-authorized parts
for maintenance replacements, or for
service of components affecting
emission control, such non-Ford parts
should be the equivalent to genuine
Ford Motor Company parts in
performance and durability.
Illumination of the service engine soon
indicator, charging system warning
light or the temperature warning light,
fluid leaks, strange odors, smoke or
loss of engine power could indicate
that the emission control system is
not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized
changes to your vehicle or engine. By
law, vehicle owners and anyone who
manufactures, repairs, services, sells,
leases, trades vehicles, or supervises
a fleet of vehicles are not permitted
to intentionally remove an emission
control device or prevent it from
working. Information about your
vehicle
’s emission system is on the
Vehicle Emission Control Information
Decal located on or near the engine.
This decal also lists engine
displacement
179
MKZ (CC9) Fuel and Refueling

Please consult your warranty
information for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle is equipped with an
on-board diagnostics system (OBD-II)
that monitors the engine
’s emission
control system. This system protects
the environment by ensuring that your
vehicle continues to meet government
emission standards. The OBD-II
system also assists your authorized
dealer in properly servicing your
vehicle. When the service engine
soon indicator illuminates,
the OBD-II system has
detected a malfunction. Temporary
malfunctions may cause the service
engine soon indicator to illuminate.
Examples of temporary malfunctions
are:
• the vehicle has run out of fuel —the
engine may misfire or run poorly
• poor fuel quality or water in the
fuel —the engine may misfire or run
poorly
• the fuel fill inlet may not have been
properly closed See Refueling
(page 175).
• driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank
with good quality fuel, properly closing
the fuel fill inlet or letting the electrical
system dry out. After three driving
cycles without these or any other
temporary malfunctions present, the service engine soon indicator should
stay off the next time you start the
engine. A driving cycle consists of a
cold engine startup followed by mixed
city/highway driving. No additional
vehicle service is required.
If the service engine soon indicator
remains on, have your vehicle serviced
at the first available opportunity.
Although some malfunctions
detected by the OBD-II may not have
symptoms that are apparent,
continued driving with the service
engine soon indicator on can result in
increased emissions, lower fuel
economy, reduced engine and
transmission smoothness, and lead
to more costly repairs.
Readiness for
Inspection/Maintenance (I/M)
Testing
Some state/provincial and local
governments may have
Inspection/Maintenance (I/M)
programs to inspect the emission
control equipment on your vehicle.
Failure to pass this inspection could
prevent you from getting a vehicle
registration.
If the service engine soon
indicator is on or the bulb
does not work, you may need
to have the vehicle serviced. See
On-Board Diagnostics (OBD-II).
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MKZ (CC9) Fuel and Refueling

Your vehicle may not pass the I/M test
if the service engine soon indicator is
on or not working properly (bulb is
burned out), or if the OBD-II system
has determined that some of the
emission control systems have not
been properly checked. In this case,
your vehicle is not ready for I/M
testing.
If the vehicle
’s engine or transmission
has just been serviced, or the battery
has recently run down or been
replaced, the OBD-II system may
indicate that the vehicle is not ready
for I/M testing. To determine if the
vehicle is ready for I/M testing, turn
the ignition key to the on position for
15 seconds without cranking the
engine. If the service engine soon
indicator blinks eight times, it means
that the vehicle is not ready for I/M
testing; if the service engine soon
indicator stays on solid, it means that
the vehicle is ready for I/M testing.
The OBD-II system monitors the
emission control system during
normal driving. A complete check may
take several days. If the vehicle is not
ready for I/M testing, you may need
to perform the following driving cycle
consisting of mixed city and highway
driving:
Drive on an expressway or highway
for a steady 15 minutes, followed by
20 minutes of stop-and-go driving
with at least four 30-second idle
periods. Allow the vehicle to sit for at least
eight hours without starting the
engine. Then, start the engine and
complete the above driving cycle. The
engine must warm up to its normal
operating temperature. Once started,
do not turn off the engine until the
above driving cycle is complete. If the
vehicle is still not ready for I/M testing,
you will have to repeat the above
driving cycle.
181
MKZ (CC9) Fuel and Refueling

GENERAL INFORMATION
WARNING
This battery pack shall only be
serviced by an authorized electric
vehicle technician. Improper handling
can result in personal injury or death. Note:
The high-voltage battery does
not require regular service
maintenance.
Your vehicle consists of various
high-voltage components and wiring.
All of the high-voltage power flows
through specific wiring assemblies
which are labeled as such or are
covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these
components.
The high-voltage battery system is a
high-voltage, lithium-ion battery
system. The pack is located in the rear
cargo area. The high-voltage battery
system uses an air cooled system to
regulate the high-voltage battery
temperature and help maximize
high-voltage battery life. Note:
The high-voltage battery is
equipped with air vents in the package
tray that help to regulate its
temperature. It is important to keep
these openings free of obstructions. Do
not block the flow of cabin air to this
area.
HIGH-VOLTAGE SERVICE
DISCONNECT
The high-voltage service disconnect
shuts off power from the high-voltage
battery.
Note: There is a disconnect circuit in
your vehicle. Disconnecting the circuit
will automatically disable the
high-voltage battery.
To disable the battery and stop all
high-voltage electric activity in the
vehicle you can access high-voltage
disconnect circuit. To do this, you
must unplug the circuit from the
circuit port connected to the battery.
The high-voltage service disconnect
is located behind the rear fold down
seats. Disabling the High-Voltage Battery
1. Fold down the rear seats.
182
MKZ (CC9) High Voltage BatteryE159505 E159506