2013 LINCOLN MKZ HYBRID wiper blades

Collision Warning System...............230
Steering..................................................233
Drive Control........................................234
Load Carrying
Load Limit.............................................236
Towing
Towing a Trailer...................................244
Transporting the Vehicle.................244
Towing the Vehicle on Four Wheels...............................................245
Driving Hints
Breaking-In............................................247
Economical Driving............................247
Driving Through Water
......................247
Floor Mats
.............................................248
Roadside Emergencies
Roadside Assistance........................250
Hazard Warning Flashers
.................251
Jump-Starting the Vehicle...............251
Collision, Damage or Fire Event.....255
Post-Crash Alert System.................257
Customer Assistance
Getting the Services You Need
......258
In California (U.S. Only)...................259
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...................................................260
Utilizing the Mediation/Arbitration Program (Canada Only)...............261
Getting Assistance Outside the U.S. and Canada
......................................262 Ordering Additional Owner's
Literature...........................................263
Reporting Safety Defects (U.S. Only)...................................................264
Reporting Safety Defects (Canada Only)...................................................264
Fuses
Changing a Fuse.................................265
Fuse Specification Chart.................266
Maintenance
General Information...........................277
Opening and Closing the Hood......278
Under Hood Overview - 2.0L Hybrid.................................................278
Engine Oil Dipstick............................280
Engine Oil Check................................280
Oil Change Indicator Reset............280
Engine Coolant Check
.......................281
Automatic Transmission Fluid Check.................................................286
Brake Fluid Check
..............................286
Power Steering Fluid Check...........286
Fuel Filter
...............................................287
Washer Fluid Check...........................287
Changing the 12V Battery................287
Checking the Wiper Blades............289
Changing the Wiper Blades...........289
Changing the Engine Air Filter.......290
Adjusting the Headlamps................291
Changing a Bulb.................................292
Bulb Specification Chart.................293
Vehicle Care
General Information
..........................294
4
MKZ Hybrid (CC9) Table of Contents

Cleaning Products.............................294
Cleaning the Exterior........................294
Repairing Minor Paint Damage
......295
Waxing...................................................295
Cleaning the Engine..........................296
Cleaning the Windows and Wiper Blades................................................296
Cleaning the Interior..........................297
Cleaning the Instrument Panel and Instrument Cluster Lens..............298
Cleaning Leather Seats...................298
Cleaning the Alloy Wheels.............299
Vehicle Storage
..................................300
Wheels and Tires
Temporary Mobility Kit
.....................303
Tire Pressure Monitoring System...............................................309
Tire Care..................................................313
Using Snow Chains............................328
Technical Specifications
.................329
Capacities and Specific- ations
Engine Specifications.......................330
Motorcraft Parts
...................................331
Vehicle Identification Number
.......332
Vehicle Certification Label
..............333
Transmission Code Designation......................................333
Technical Specifications..................335
Accessories
Accessories...........................................338 Ford Extended Service
Plan (ESP)
Ford Extended Service Plan (ESP)
..................................................340
MyLincoln Touch ™
General Information
..........................343
Settings..................................................355
Entertainment.....................................367
Phone.....................................................388
Electric Vehicle Information
...........395
Information..........................................400
Climate....................................................412
Navigation..............................................415
Appendices
End User License Agreement........426
Scheduled Maintenance
Scheduled Maintenance
.................444
5
MKZ Hybrid (CC9) Table of Contents

WINDSHIELD WIPERS
Note:
Fully defrost the windshield
before switching on the windshield
wipers.
Note: Make sure you switch off the
windshield wipers before entering a car
wash.
Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that does not resolve the
issue, install new wiper blades.
Note: Do not operate the wipers on a
dry windshield. This may scratch the
glass, damage the wiper blades or
cause the wiper motor to burn out.
Always use the windshield washers
before wiping a dry windshield. Single wipe
A
Intermittent wipe
B
Normal wipe
C
High speed wipe
D Intermittent Wipe
Shortest wipe interval
A
Intermittent wipe
B
Longest wipe interval
C
Use the rotary control to adjust the
intermittent wipe interval.
Speed Dependent Wipers
When your vehicle speed increases,
the interval between wipes will
decrease.
AUTOWIPERS (IF EQUIPPED)
Note: Fully defrost the windshield
before switching on the windshield
wipers.
Note: Make sure you switch off the
windshield wipers before entering a car
wash.
Note: Clean the windshield and wiper
blades if they begin to leave streaks or
smears. If that does not resolve the
issue, install new wiper blades.
79
MKZ (CC9) Wipers and WashersD
C
B
E169313A C
BA
E169314

FUEL FILTER
Your vehicle is equipped with a
lifetime fuel filter that is integrated
with the fuel tank. Regular
maintenance or replacement is not
needed.
WASHER FLUID CHECK
WARNING
If you operate your vehicle in
temperatures below 40°F (5°C),
use washer fluid with antifreeze
protection. Failure to use washer fluid
with antifreeze protection in cold
weather could result in impaired
windshield vision and increase the risk
of injury or accident. Note:
The front and rear washer
systems are supplied from the same
reservoir.
Add fluid to fill the reservoir if the level
is low. Only use a washer fluid that
meets Ford specifications. See
Capacities and Specifications
(page 330).
State or local regulations on volatile
organic compounds may restrict the
use of methanol, a common
windshield washer antifreeze additive.
Washer fluids containing
non-methanol antifreeze agents
should be used only if they provide
cold weather protection without
damaging the vehicle ’s paint finish,
wiper blades or washer system. CHANGING THE 12V
BATTERY WARNINGS
Batteries normally produce
explosive gases which can cause
personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery,
always shield your face and protect
your eyes. Always provide proper
ventilation. When lifting a plastic-cased
battery, excessive pressure on
the end walls could cause acid to flow
through the vent caps, resulting in
personal injury and damage to the
vehicle or battery. Lift the battery with
a battery carrier or with your hands on
opposite corners. Keep batteries out of reach of
children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes
when working near the battery to
protect against possible splashing of
acid solution. In case of acid contact
with skin or eyes, flush immediately
with water for a minimum of 15
minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately. Your vehicle is equipped with a
Motorcraft® maintenance-free
battery which normally does not
require additional water during its life
of service.
287
MKZ (CC9) Maintenance

5. Run the engine until it reaches
normal operating temperature.
While the engine is warming up,
complete the following: Reset the
clock. See Audio System (page
134). Reset the power windows
bounce-back feature. See
Windows and Mirrors (page 88).
Reset the radio station presets.
See
Audio System (page 134).
6. Allow the engine to idle for at least
one minute. If the engine turns off,
step on the accelerator to start the
engine.
7. While the engine is running, step on the brake pedal and shift the
transmission to N.
8. Allow the engine to run for at least
one minute by pressing on the
accelerator pedal.
9. Drive the vehicle at least 10 miles (16 kilometers) to completely
relearn the idle and fuel trim
strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy,
the idle quality of your vehicle may be
adversely affected until the engine
computer eventually relearns the idle
trim and fuel trim strategy.
Note: Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized standards
for disposal. Call your local authorized
recycling center to find out more about
recycling automotive batteries. Note:
It is recommended that the
negative battery cable terminal be
disconnected from the battery if you
plan to store your vehicle for an
extended period of time.
CHECKING THE WIPER
BLADES Run the tip of your fingers over the
edge of the blade to check for
roughness.
Clean the wiper blades with washer
fluid or water applied with a soft
sponge or cloth.
CHANGING THE WIPER
BLADES
The wiper arms can be manually
moved when the ignition is off. This
allows for ease of blade replacement
and cleaning under the blades.
1.
Pull the wiper blade and arm away
from the glass.
289
MKZ (CC9) MaintenanceE142463

2.
Press the locking buttons together.
3. Rotate and remove the wiper blade.
4. Install in the reverse order.
Note: Make sure that the wiper blade
locks into place. Lower the wiper arm
and blade back to the windshield. The
wiper arms will automatically return to
their normal position when the ignition
is turned on.
Replace wiper blades at least once
per year for optimum performance.
Poor wiper quality can be improved
by cleaning the wiper blades and the
windshield.
CHANGING THE ENGINE AIR
FILTER WARNING
To reduce the risk of vehicle
damage and/or personal burn
injuries do not start your engine with
the air cleaner removed and do not
remove it while the engine is running. When changing the air filter element,
use only the air filter element listed.
See Capacities and Specifications
(page 330).
Change the air filter element at the
proper interval. See
Scheduled
Maintenance (page 444).
Note: Failure to use the correct air filter
element may result in severe engine
damage. The customer warranty may
be void for any damage to the engine
if the correct air filter element is not
used. 1. Loosen the 5 bolts on the air
cleaner cover.
2. Remove the air cleaner cover.
3. Remove the engine air filter element from the engine air
cleaner assembly.
4. Wipe any dirt or debris from the air
filter housing and cover to make
sure no dirt gets in the engine and
to make sure you have a good seal.
5. Install the new engine air filter element to the engine air cleaner
assembly.
290
MKZ (CC9) MaintenanceE129990
1
1 2 E146048

When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle
before applying wax.
•
Use a quality wax that does not
contain abrasives.
• Follow the manufacturer ’s
instructions to apply and remove
the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in
circles.
• Do not allow wax to come in
contact with any non-body
(low-gloss black) colored trim.
The wax will discolor or stain the
parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side mouldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint
should feel smooth, and be free of
streaks and smudges.
CLEANING THE ENGINE
Engines are more efficient when they
are clean because grease and dirt
buildup keep the engine warmer than
normal. When washing:
•
Take care when using a power
washer to clean the engine. The
high-pressure fluid could penetrate
the sealed parts and cause
damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft® Engine
Shampoo and Degreaser on all
parts that require cleaning and
pressure rinse clean. In Canada,
use Motorcraft® Engine Shampoo.
• Never wash or rinse the engine
while it is hot or running; water in
the running engine may cause
internal damage.
• Never wash or rinse any ignition
coil, spark plug wire or spark plug
well, or the area in and around
these locations.
• Cover the battery, power
distribution box, and air filter
assembly to prevent water
damage when cleaning the engine.
CLEANING THE WINDOWS
AND WIPER BLADES
Clean your windows and wiper blades
regularly. If the wipers do not wipe
properly, substances on the vehicle ’s
glass or the wiper blades may cause
squeaking or chatter noise from the
blades, and streaking and smearing
of the windshield.
296
MKZ (CC9) Vehicle Care

To clean these items, follow these
tips:
•
You can clean the windows with a
non-abrasive cleaner such as
Motorcraft Ultra-Clear Spray Glass
Cleaner.
• You can clean the wiper blades
with isopropyl rubbing-alcohol or
Motorcraft Premium Windshield
Wash Concentrates in the U.S., or
Premium Quality Windshield
Washer Fluid in Canada. Be sure
to replace wiper blades when they
appear worn or do not function
properly.
• Do not use abrasives, as they may
cause scratches.
• Do not use fuel, kerosene, or paint
thinner to clean any parts.
If you cannot remove those streaks
after cleaning with the glass cleaner
or if the wipers chatter and move in a
jerky motion, clean the outer surface
of the windshield and the wiper
blades using a sponge or soft cloth
with a neutral detergent or
mild-abrasive cleaning solution. After
cleaning, rinse the windshield and
wiper blades with clean water. The
windshield is clean if beads do not
form when you rinse the windshield
with water.
Note: Do not use sharp objects, such
as a razorblade, to clean the inside of
the rear window or to remove decals,
as this may cause damage to the rear
window defroster ’s heated grid lines. CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents,
bleach or dye on the vehicle
’s
safety belts, as these actions may
weaken the belt webbing. On vehicles equipped with
seat-mounted airbags, do not
use chemical solvents or strong
detergents. Such products could
contaminate the side airbag system
and affect performance of the side
airbag in a collision. For fabric, carpets, cloth seats, safety
belts and seats equipped with side
airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first
with Motorcraft Spot and Stain
Remover. In Canada, use
Motorcraft Multi-Purpose Cleaner.
• If a ring forms on the fabric after
spot cleaning, clean the entire area
immediately (but do not
oversaturate) or the ring will set.
• Do not use household cleaning
products or glass cleaners, which
can stain and discolor the fabric
and affect the flame retardant
abilities of the seat materials.
297
MKZ (CC9) Vehicle Care