Rear Seat Armrest...............................152
Universal Garage Door Opener
Universal Garage Door Opener......153
Auxiliary Power Points
Auxiliary Power Points......................158
Storage Compartments
Center Console....................................160
Overhead Console
..............................160
Starting and Stopping the Engine
General Information............................161
Keyless Starting
....................................161
Starting a Gasoline Engine..............162
Engine Block Heater...........................164
Unique Driving Character- istics
Hybrid Electric Vehicle......................166
Fuel and Refueling
Safety Precautions
..............................172
Fuel Quality
............................................173
Running Out of Fuel............................173
Refueling
.................................................175
Fuel Consumption
..............................178
Emission Control System.................179
High Voltage Battery
General Information...........................182 High Voltage Battery Cut-Off
Switch.................................................183
Transmission
Automatic Transmission
..................185
Hill Start Assist....................................189
Brakes
General Information............................191
Hints on Driving With Anti-Lock Brakes..................................................192
Electric Parking Brake........................192
Traction Control
Principle of Operation
.......................196
Using Traction Control......................196
Stability Control
Principle of Operation........................197
Using Stability Control......................198
Parking Aids
Parking Aid
............................................199
Active Park Assist................................201
Rear View Camera.............................206
Cruise Control
Principle of Operation.......................210
Using Cruise Control..........................210
Using Adaptive Cruise Control........211
Driving Aids
Driver Alert
.............................................219
Lane Keeping System
.......................220
Blind Spot Monitor.............................225
3
MKZ Hybrid (CC9) Table of Contents
Collision Warning System...............230
Steering..................................................233
Drive Control........................................234
Load Carrying
Load Limit.............................................236
Towing
Towing a Trailer...................................244
Transporting the Vehicle.................244
Towing the Vehicle on Four Wheels...............................................245
Driving Hints
Breaking-In............................................247
Economical Driving............................247
Driving Through Water
......................247
Floor Mats
.............................................248
Roadside Emergencies
Roadside Assistance........................250
Hazard Warning Flashers
.................251
Jump-Starting the Vehicle...............251
Collision, Damage or Fire Event.....255
Post-Crash Alert System.................257
Customer Assistance
Getting the Services You Need
......258
In California (U.S. Only)...................259
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...................................................260
Utilizing the Mediation/Arbitration Program (Canada Only)...............261
Getting Assistance Outside the U.S. and Canada
......................................262 Ordering Additional Owner's
Literature...........................................263
Reporting Safety Defects (U.S. Only)...................................................264
Reporting Safety Defects (Canada Only)...................................................264
Fuses
Changing a Fuse.................................265
Fuse Specification Chart.................266
Maintenance
General Information...........................277
Opening and Closing the Hood......278
Under Hood Overview - 2.0L Hybrid.................................................278
Engine Oil Dipstick............................280
Engine Oil Check................................280
Oil Change Indicator Reset............280
Engine Coolant Check
.......................281
Automatic Transmission Fluid Check.................................................286
Brake Fluid Check
..............................286
Power Steering Fluid Check...........286
Fuel Filter
...............................................287
Washer Fluid Check...........................287
Changing the 12V Battery................287
Checking the Wiper Blades............289
Changing the Wiper Blades...........289
Changing the Engine Air Filter.......290
Adjusting the Headlamps................291
Changing a Bulb.................................292
Bulb Specification Chart.................293
Vehicle Care
General Information
..........................294
4
MKZ Hybrid (CC9) Table of Contents
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or
sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or
unlock
Child seat lower anchor
Child seat tether anchor
Cruise control Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
8
MKZ (CC9) Introduction E162384 E71340
Heated windshield
Interior luggage
compartment release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle
are capable of collecting and storing
diagnostic information about your
vehicle. This potentially includes
information about the performance
or status of various systems and
modules in the vehicle, such as engine,
throttle, steering or brake systems. In
order to properly diagnose and service
your vehicle, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among
them vehicle diagnostic information
received through a direct connection
to your vehicle when diagnosing or
servicing your vehicle. Additionally,
when your vehicle is in for service or
repair, Ford Motor Company, Ford of
Canada, and service and repair
facilities may access or share among
them data for vehicle improvement
purposes. For U.S. only (if equipped),
if you choose to use the SYNC Vehicle
9
MKZ (CC9) IntroductionE91392 E161353 E139213 E167012
Health Report, you consent that
certain diagnostic information may
also be accessed electronically by
Ford Motor Company and Ford
authorized service facilities, and that
the diagnostic information may be
used for any purpose. See MyLincoln
Touch
™ (page 343).
Event Data Recording
This vehicle is equipped with an
event data recorder. The main
purpose of an event data recorder
is to record, in certain crash or near
crash-like situations, such as an
airbag deployment or hitting a
road obstacle; this data will assist
in understanding how a vehicle ’s
systems performed. The event
data recorder is designed to record
data related to vehicle dynamics
and safety systems for a short
period of time, typically 30
seconds or less.
The event data recorder in this
vehicle is designed to record such
data as:
• How various systems in your
vehicle were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator
and/or the brake pedal; and
• How fast the vehicle was
travelling; and
• Where the driver was
positioning the steering wheel. This data can help provide a better
understanding of the
circumstances in which crashes
and injuries occur.
Note:
Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no
data is recorded by the event data
recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age,
and crash location) is recorded (see
limitations regarding 911 Assist and
Traffic, directions and Information
privacy below). However, parties,
such as law enforcement, could
combine the event data recorder
data with the type of personally
identifying data routinely acquired
during a crash investigation.
To read data recorded by an event
data recorder, special equipment
is required, and access to the
vehicle or the event data recorder
is needed. In addition to the
vehicle manufacturer, other
parties, such as law enforcement,
that have such special equipment,
can read the information if they
have access to the vehicle or the
event data recorder. Ford Motor
Company and Ford of Canada do
not access event data recorder
information without obtaining
consent, unless pursuant to court
order or where required by law
enforcement, other government
10
MKZ (CC9) Introduction
Restraint of Pregnant Women
WARNING
Always ride and drive with your
seatback upright and the safety
belt properly fastened. The lap portion
of the safety belt should fit snug and
be positioned low across the hips. The
shoulder portion of the safety belt
should be positioned across the chest.
Pregnant women should also follow
this practice. See the following figure. Pregnant women should always wear
their safety belt. The lap belt portion
of a combination lap and shoulder
belt should be positioned low across
the hips below the belly and worn as
tight as comfort will allow. The
shoulder belt should be positioned to
cross the middle of the shoulder and
the center of the chest. Safety Belt Locking Modes WARNINGS
After any vehicle crash, the
safety belt system at all
passenger seating positions must be
checked by an authorized dealer to
verify that the automatic locking
retractor feature for child seats is still
functioning properly. In addition, all
safety belts should be checked for
proper function. Belt and retractor assembly
must be replaced if the safety
belt assembly automatic locking
retractor feature or any other safety
belt function is not operating properly
when checked by an authorized
dealer. Failure to replace the belt and
retractor assembly could increase the
risk of injury in crashes. All safety restraints in the vehicle are
combination lap and shoulder belts.
The driver safety belt has the first type
of locking mode, and the front
outboard passenger and rear seat
safety belts have both types of locking
modes described as follows:
Vehicle Sensitive Mode
This is the normal retractor mode,
which allows free shoulder belt length
adjustment to your movements and
locking in response to vehicle
movement. For example, if the driver
brakes suddenly or turns a corner
33
MKZ (CC9) Safety BeltsE142590
Deactivating and Activating the
Belt-Minder Feature
WARNING
While the system allows you to
deactivate it, this system is
designed to improve your chances of
being safely belted and surviving an
accident. We recommend you leave
the system activated for yourself and
others who may use the vehicle. To
reduce the risk of injury, do not
deactivate or activate the system
while driving the vehicle. Note:
The driver and front passenger
warning are deactivated and activated
independently. When deactivating or
activating one seating position, do not
buckle the other position as this will
terminate the process.
Read Steps 1 - 4 thoroughly before
proceeding with the programming
procedure.
Before following the procedure, make
sure that:
• the parking brake is set
• the transmission selector is in
position P or N
• the ignition is off
• the driver and front passenger
safety belts are unbuckled.
1. Turn the ignition on. Do not start the vehicle. 2. Wait until the safety belt warning
light turns off (about one minute).
After Step 2, wait an additional five
seconds before proceeding with
Step 3. Once Step 3 is started, the
procedure must be completed
within 30 seconds.
3. For the seating position being disabled, buckle then unbuckle the
safety belt three times at a
moderate speed, ending in the
unbuckled state. After Step 3, the
safety belt warning light will turn
on.
4. While the safety belt warning light
is on, buckle and then unbuckle the
safety belt. After Step 4, the safety
belt warning light will flash for
confirmation.
• This will disable the feature for
that seating position if it is
currently enabled.
• This will enable the feature for that
seating position if it is currently
disabled.
CHILD RESTRAINT AND
SAFETY BELT
MAINTENANCE
Inspect the vehicle safety belts and
child safety seat systems periodically
to make sure they work properly and
are not damaged. Inspect the vehicle
and child seat safety belts to make
sure there are no nicks, tears or cuts.
Replace if necessary. All vehicle safety
belt assemblies, including retractors,
buckles, front safety belt buckle
assemblies, buckle support
39
MKZ (CC9) Safety Belts
The horn will sound if the system fails
to start, unless quiet start is on. Quiet
start will run the blower fan at a
slower speed to reduce noise. It can
be switched on or off in the
information display. See General
Information (page 103).
Note: If the vehicle has been remote
started with an integrated keyhead
transmitter, you must switch the
ignition on before driving your vehicle.
With an intelligent access transmitter,
you must press the
START/STOP
button on the instrument panel once
while applying the brake pedal before
driving your vehicle.
The power windows will not work
during the remote start and the radio
will not turn on automatically.
The parking lamps will remain on and
the vehicle will run for 5, 10, or 15
minutes, depending on the setting.
Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle
still running to extend the run time for
another remote start duration. If you
programmed the duration to last 10
minutes, the second 10 minutes will
begin after what is left of the first
activation time. For example, if the
vehicle had been running from the first
remote start for five minutes, the
vehicle will continue to run now for a
total of 15 minutes. You can extend
the remote start up to a maximum of
35 minutes.
Wait at least five seconds before
remote starting after a vehicle
shutdown. Turning the Vehicle Off After
Remote Starting Press the button once. The
parking lamps will turn off.
You may have to be closer to
the vehicle than when starting due to
ground reflection and the added noise
of the running vehicle.
You can disable or enable the remote
start system through the information
display. See
General Information
(page 103).
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls
can be purchased from an authorized
dealer. Authorized dealers can
program remote controls for your
vehicle. See
Passive Anti-Theft
System (page 72).
To re-program the passive anti-theft
system see an authorized dealer.
56
MKZ (CC9) Keys and Remote ControlsE138625