Collision Warning System...............230
Steering..................................................233
Drive Control........................................234
Load Carrying
Load Limit.............................................236
Towing
Towing a Trailer...................................244
Transporting the Vehicle.................244
Towing the Vehicle on Four Wheels...............................................245
Driving Hints
Breaking-In............................................247
Economical Driving............................247
Driving Through Water
......................247
Floor Mats
.............................................248
Roadside Emergencies
Roadside Assistance........................250
Hazard Warning Flashers
.................251
Jump-Starting the Vehicle...............251
Collision, Damage or Fire Event.....255
Post-Crash Alert System.................257
Customer Assistance
Getting the Services You Need
......258
In California (U.S. Only)...................259
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...................................................260
Utilizing the Mediation/Arbitration Program (Canada Only)...............261
Getting Assistance Outside the U.S. and Canada
......................................262 Ordering Additional Owner's
Literature...........................................263
Reporting Safety Defects (U.S. Only)...................................................264
Reporting Safety Defects (Canada Only)...................................................264
Fuses
Changing a Fuse.................................265
Fuse Specification Chart.................266
Maintenance
General Information...........................277
Opening and Closing the Hood......278
Under Hood Overview - 2.0L Hybrid.................................................278
Engine Oil Dipstick............................280
Engine Oil Check................................280
Oil Change Indicator Reset............280
Engine Coolant Check
.......................281
Automatic Transmission Fluid Check.................................................286
Brake Fluid Check
..............................286
Power Steering Fluid Check...........286
Fuel Filter
...............................................287
Washer Fluid Check...........................287
Changing the 12V Battery................287
Checking the Wiper Blades............289
Changing the Wiper Blades...........289
Changing the Engine Air Filter.......290
Adjusting the Headlamps................291
Changing a Bulb.................................292
Bulb Specification Chart.................293
Vehicle Care
General Information
..........................294
4
MKZ Hybrid (CC9) Table of Contents
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or
sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or
unlock
Child seat lower anchor
Child seat tether anchor
Cruise control Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
8
MKZ (CC9) Introduction E162384 E71340
FUEL FILTER
Your vehicle is equipped with a
lifetime fuel filter that is integrated
with the fuel tank. Regular
maintenance or replacement is not
needed.
WASHER FLUID CHECK
WARNING
If you operate your vehicle in
temperatures below 40°F (5°C),
use washer fluid with antifreeze
protection. Failure to use washer fluid
with antifreeze protection in cold
weather could result in impaired
windshield vision and increase the risk
of injury or accident. Note:
The front and rear washer
systems are supplied from the same
reservoir.
Add fluid to fill the reservoir if the level
is low. Only use a washer fluid that
meets Ford specifications. See
Capacities and Specifications
(page 330).
State or local regulations on volatile
organic compounds may restrict the
use of methanol, a common
windshield washer antifreeze additive.
Washer fluids containing
non-methanol antifreeze agents
should be used only if they provide
cold weather protection without
damaging the vehicle ’s paint finish,
wiper blades or washer system. CHANGING THE 12V
BATTERY WARNINGS
Batteries normally produce
explosive gases which can cause
personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery,
always shield your face and protect
your eyes. Always provide proper
ventilation. When lifting a plastic-cased
battery, excessive pressure on
the end walls could cause acid to flow
through the vent caps, resulting in
personal injury and damage to the
vehicle or battery. Lift the battery with
a battery carrier or with your hands on
opposite corners. Keep batteries out of reach of
children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes
when working near the battery to
protect against possible splashing of
acid solution. In case of acid contact
with skin or eyes, flush immediately
with water for a minimum of 15
minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately. Your vehicle is equipped with a
Motorcraft® maintenance-free
battery which normally does not
require additional water during its life
of service.
287
MKZ (CC9) Maintenance
VEHICLE STORAGE
If you plan on storing your vehicle for
an extended period of time (30 days
or more), read the following
maintenance recommendations to
make sure your vehicle stays in good
operating condition.
All motor vehicles and their
components were engineered and
tested for reliable, regular driving.
Long term storage under various
conditions may lead to component
degradation or failure unless specific
precautions are taken to preserve the
components.
General
•
Store all vehicles in a dry,
ventilated place.
• Protect from sunlight, if possible.
• If vehicles are stored outside, they
require regular maintenance to
protect against rust and damage.
Body
• Wash your vehicle thoroughly to
remove dirt, grease, oil, tar or mud
from exterior surfaces, rear-wheel
housing and underside of front
fenders.
• Periodically wash your vehicle
stored in exposed locations.
• Touch-up exposed or primed
metal to prevent rust. •
Cover chrome and stainless steel
parts with a thick coat of auto wax
to prevent discoloration. Re-wax
as necessary when your vehicle is
washed.
• Lubricate all hood, door and trunk
lid hinges, and latches with a light
grade oil.
• Cover interior trim to prevent
fading.
• Keep all rubber parts free from oil
and solvents.
Engine
• The engine oil and filter should be
changed prior to storage, as used
engine oil contain contaminates
that may cause engine damage.
• Start the engine every 15 days. Run
at fast idle until it reaches normal
operating temperature
• With your foot on the brake, shift
through all the gears while the
engine is running.
Fuel system
• Fill the fuel tank with high-quality
fuel until the first automatic
shutoff of the fuel pump nozzle.
300
MKZ (CC9) Vehicle Care
Exceptions
There are some exceptions to your
Normal Scheduled Maintenance:
California fuel filter replacement:
If you register your vehicle in
California, the California Air Resources
Board has determined that the failure
to perform this maintenance item
does not nullify the emission warranty
or limit recall liability before the
completion of your vehicle's useful
life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at
the specified intervals and to record
all vehicle service.
Hot climate oil change intervals
:
Vehicles operating in the Middle East,
North Africa, Sub-Saharan Africa or
locations with similar climates using
an American Petroleum Institute (API)
Certified for Gasoline Engines
(Certification mark) oil of SM or SN
quality, the normal oil change interval
is 5000 miles (8000 kilometers). If the available API SM or SN oils are
not available, then the oil change
interval is 3000 miles (4800
kilometers).
Engine air filter and cabin air filter
replacement
: The life of the engine
air filter and cabin air filter is
dependent on exposure to dusty and
dirty conditions. Vehicles operated in
these conditions require frequent
inspection and replacement of the
engine air filter and cabin air filter.
Engine Coolant and
Motor/Electronics Coolant
Change Record
Initial change
: Six years or 100000
miles (160000 kilometers)
(whichever comes first).
After initial change
: Every three
years or 50000 miles (80000
kilometers).
457
MKZ (CC9) Scheduled MaintenanceE146852
Repair Order #:Distance:
Engine hours (optional): Multi-point inspection (recommended): Signature:
Dealer stamp
Exterior Mirrors......................................89
Auto-Dimming Feature...........................90
Blind Spot Monitor.....................................91
Fold-Away Exterior Mirrors....................90
Heated Exterior Mirrors............................90
Integrated Blind Spot Mirrors................90
Memory Mirrors.......................................... 90
Power Exterior Mirrors..............................89
Signal Indicator Mirrors...........................90
F
Fastening the Safety Belts................32 Rear Inflatable Safety Belt......................35
Restraint of Pregnant Women..............33
Safety Belt Extension Assembly..........36
Safety Belt Locking Modes.....................33
Flat Tire Inflation See: Temporary Mobility Kit................303
Floor Mats.............................................248
Ford Extended Service Plan (ESP)...................................................340
SERVICE PLANS (CANADA ONLY)...................................................... 342
SERVICE PLANS (U.S. Only)..............340
Front Passenger Sensing System...................................................45
Fuel and Refueling...............................172
Fuel Consumption
...............................178
Calculating Fuel Economy.....................178
Filling the Tank........................................... 178
Fuel Filter...............................................287
Fuel Quality
............................................173
Choosing the Right Fuel.........................173
Octane Recommendations...................173
Fuses.......................................................265
Fuse Specification Chart.................266 Passenger Compartment Fuse
Panel......................................................... 273
Power Distribution Box.........................266 G
Garage Door Opener
See: Universal Garage Door
Opener...................................................... 153
Gauges......................................................95 Common Displays.....................................96
Left Information Display..........................95
Right Information Display.......................96
General Information on Radio Frequencies..........................................52
Intelligent Access.......................................52
Getting Assistance Outside the U.S. and Canada
.......................................262
Getting the Services You Need.....................................................258
Away From Home....................................258
Global Opening and Closing............89 Closing the Windows...............................89
Opening the Windows.............................89
H
Hazard Warning Flashers
.................251
Headlamp Exit Delay...........................83
Head Restraints
...................................143
Adjusting the Head Restraint...............144
Tilting Head Restraints ..........................145
Heated Seats........................................150 Rear Heated Seats....................................151
Heated Steering Wheel......................78
Heated Windows and Mirrors........140 Heated Exterior Mirror............................140
Heated Rear Window.............................140
Heating See: Climate Control...............................138
HEV See: Hybrid Electric Vehicle..................166
High Voltage Battery Cut-Off Switch...................................................183
High Voltage Battery..........................182 General Information................................182
464
MKZ Hybrid (CC9) Index
Traction Control..................................196
Principle of Operation............................196
Transmission Code Designation........................................333
Transmission........................................185
Transmission See: Transmission....................................185
Transporting the Vehicle.................244
U
Under Hood Overview - 2.0L Hybrid...................................................278
Unique Driving Characteristics......166
Universal Garage Door Opener..................................................153
HomeLink Wireless Control System...................................................... 153
Using Adaptive Cruise Control........211 Blocked Sensor.......................................... 216
Changing the Set Speed........................215
Detection Issues........................................215
Disengaging the System........................214
ECO Cruise Control..................................218
Following a Vehicle..................................212
Hilly Condition Usage..............................215
Low Speed Automatic Cancellation........................................... 215
Overriding the System............................214
Resuming the Set Speed.......................215
Setting a Speed......................................... 212
Setting the Gap Distance.......................213
Switching the System Off.....................215
Switching the System On......................212
Switching to Normal Cruise Control...................................................... 217
System Not Available.............................216
Using Cruise Control..........................210 ECO Cruise Control....................................211
Switching Cruise Control Off.................211
Switching Cruise Control On................210 Using MyKey With Remote Start
Systems.................................................59
Using Snow Chains............................328
Using Stability Control......................198 AdvanceTrac® .......................................... 198
Using Traction Control......................196 System Indicator Lights and
Messages................................................ 196
Utilizing the Mediation/Arbitration Program (Canada Only)................261
V
Vehicle Care.........................................294
General Information...............................294
Vehicle Certification Label
..............333
Vehicle Identification Number.......332
Vehicle Storage..................................300
Battery.......................................................... 301
Body............................................................. 300
Brakes........................................................... 301
Cooling system.......................................... 301
Engine.......................................................... 300
Fuel system............................................... 300
General....................................................... 300
Miscellaneous............................................ 301
Removing Vehicle From Storage........301
Tires............................................................... 301
Ventilated Seats
...................................151
Heated and ventilated seat air filter
replacement (if equipped)...............152
Ventilation See: Climate Control...............................138
VIN See: Vehicle Identification Number...332
Voice Control
...........................................77
470
MKZ Hybrid (CC9) Index