2013 LINCOLN MKZ HYBRID wiper fluid

Collision Warning System...............230
Steering..................................................233
Drive Control........................................234
Load Carrying
Load Limit.............................................236
Towing
Towing a Trailer...................................244
Transporting the Vehicle.................244
Towing the Vehicle on Four Wheels...............................................245
Driving Hints
Breaking-In............................................247
Economical Driving............................247
Driving Through Water
......................247
Floor Mats
.............................................248
Roadside Emergencies
Roadside Assistance........................250
Hazard Warning Flashers
.................251
Jump-Starting the Vehicle...............251
Collision, Damage or Fire Event.....255
Post-Crash Alert System.................257
Customer Assistance
Getting the Services You Need
......258
In California (U.S. Only)...................259
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...................................................260
Utilizing the Mediation/Arbitration Program (Canada Only)...............261
Getting Assistance Outside the U.S. and Canada
......................................262 Ordering Additional Owner's
Literature...........................................263
Reporting Safety Defects (U.S. Only)...................................................264
Reporting Safety Defects (Canada Only)...................................................264
Fuses
Changing a Fuse.................................265
Fuse Specification Chart.................266
Maintenance
General Information...........................277
Opening and Closing the Hood......278
Under Hood Overview - 2.0L Hybrid.................................................278
Engine Oil Dipstick............................280
Engine Oil Check................................280
Oil Change Indicator Reset............280
Engine Coolant Check
.......................281
Automatic Transmission Fluid Check.................................................286
Brake Fluid Check
..............................286
Power Steering Fluid Check...........286
Fuel Filter
...............................................287
Washer Fluid Check...........................287
Changing the 12V Battery................287
Checking the Wiper Blades............289
Changing the Wiper Blades...........289
Changing the Engine Air Filter.......290
Adjusting the Headlamps................291
Changing a Bulb.................................292
Bulb Specification Chart.................293
Vehicle Care
General Information
..........................294
4
MKZ Hybrid (CC9) Table of Contents

To operate the washers and spray the
windshield, pull the lever toward you.
A wipe will occur a few seconds after
washing to clear any remaining
washer fluid. This feature can be
switched on or off in the information
display. See General Information
(page 103).
81
MKZ (CC9) Wipers and WashersE169316

FUEL FILTER
Your vehicle is equipped with a
lifetime fuel filter that is integrated
with the fuel tank. Regular
maintenance or replacement is not
needed.
WASHER FLUID CHECK
WARNING
If you operate your vehicle in
temperatures below 40°F (5°C),
use washer fluid with antifreeze
protection. Failure to use washer fluid
with antifreeze protection in cold
weather could result in impaired
windshield vision and increase the risk
of injury or accident. Note:
The front and rear washer
systems are supplied from the same
reservoir.
Add fluid to fill the reservoir if the level
is low. Only use a washer fluid that
meets Ford specifications. See
Capacities and Specifications
(page 330).
State or local regulations on volatile
organic compounds may restrict the
use of methanol, a common
windshield washer antifreeze additive.
Washer fluids containing
non-methanol antifreeze agents
should be used only if they provide
cold weather protection without
damaging the vehicle ’s paint finish,
wiper blades or washer system. CHANGING THE 12V
BATTERY WARNINGS
Batteries normally produce
explosive gases which can cause
personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery,
always shield your face and protect
your eyes. Always provide proper
ventilation. When lifting a plastic-cased
battery, excessive pressure on
the end walls could cause acid to flow
through the vent caps, resulting in
personal injury and damage to the
vehicle or battery. Lift the battery with
a battery carrier or with your hands on
opposite corners. Keep batteries out of reach of
children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes
when working near the battery to
protect against possible splashing of
acid solution. In case of acid contact
with skin or eyes, flush immediately
with water for a minimum of 15
minutes and get prompt medical
attention. If acid is swallowed, call a
physician immediately. Your vehicle is equipped with a
Motorcraft® maintenance-free
battery which normally does not
require additional water during its life
of service.
287
MKZ (CC9) Maintenance

5. Run the engine until it reaches
normal operating temperature.
While the engine is warming up,
complete the following: Reset the
clock. See Audio System (page
134). Reset the power windows
bounce-back feature. See
Windows and Mirrors (page 88).
Reset the radio station presets.
See
Audio System (page 134).
6. Allow the engine to idle for at least
one minute. If the engine turns off,
step on the accelerator to start the
engine.
7. While the engine is running, step on the brake pedal and shift the
transmission to N.
8. Allow the engine to run for at least
one minute by pressing on the
accelerator pedal.
9. Drive the vehicle at least 10 miles (16 kilometers) to completely
relearn the idle and fuel trim
strategy.
Note: If you do not allow the engine to
relearn the idle and fuel trim strategy,
the idle quality of your vehicle may be
adversely affected until the engine
computer eventually relearns the idle
trim and fuel trim strategy.
Note: Always dispose of automotive
batteries in a responsible manner.
Follow your local authorized standards
for disposal. Call your local authorized
recycling center to find out more about
recycling automotive batteries. Note:
It is recommended that the
negative battery cable terminal be
disconnected from the battery if you
plan to store your vehicle for an
extended period of time.
CHECKING THE WIPER
BLADES Run the tip of your fingers over the
edge of the blade to check for
roughness.
Clean the wiper blades with washer
fluid or water applied with a soft
sponge or cloth.
CHANGING THE WIPER
BLADES
The wiper arms can be manually
moved when the ignition is off. This
allows for ease of blade replacement
and cleaning under the blades.
1.
Pull the wiper blade and arm away
from the glass.
289
MKZ (CC9) MaintenanceE142463

When washing and waxing, park your
vehicle in a shaded area out of direct
sunlight. Always wash your vehicle
before applying wax.
•
Use a quality wax that does not
contain abrasives.
• Follow the manufacturer ’s
instructions to apply and remove
the wax.
• Apply a small amount of wax in a
back-and-forth motion, not in
circles.
• Do not allow wax to come in
contact with any non-body
(low-gloss black) colored trim.
The wax will discolor or stain the
parts over time.
•Roof racks.
• Bumpers.
• Grained door handles.
• Side mouldings.
• Mirror housings.
• Windshield cowl area.
• Do not apply wax to glass areas.
• After waxing, your car's paint
should feel smooth, and be free of
streaks and smudges.
CLEANING THE ENGINE
Engines are more efficient when they
are clean because grease and dirt
buildup keep the engine warmer than
normal. When washing:
•
Take care when using a power
washer to clean the engine. The
high-pressure fluid could penetrate
the sealed parts and cause
damage.
• Do not spray a hot engine with cold
water to avoid cracking the engine
block or other engine components.
• Spray Motorcraft® Engine
Shampoo and Degreaser on all
parts that require cleaning and
pressure rinse clean. In Canada,
use Motorcraft® Engine Shampoo.
• Never wash or rinse the engine
while it is hot or running; water in
the running engine may cause
internal damage.
• Never wash or rinse any ignition
coil, spark plug wire or spark plug
well, or the area in and around
these locations.
• Cover the battery, power
distribution box, and air filter
assembly to prevent water
damage when cleaning the engine.
CLEANING THE WINDOWS
AND WIPER BLADES
Clean your windows and wiper blades
regularly. If the wipers do not wipe
properly, substances on the vehicle ’s
glass or the wiper blades may cause
squeaking or chatter noise from the
blades, and streaking and smearing
of the windshield.
296
MKZ (CC9) Vehicle Care

To clean these items, follow these
tips:
•
You can clean the windows with a
non-abrasive cleaner such as
Motorcraft Ultra-Clear Spray Glass
Cleaner.
• You can clean the wiper blades
with isopropyl rubbing-alcohol or
Motorcraft Premium Windshield
Wash Concentrates in the U.S., or
Premium Quality Windshield
Washer Fluid in Canada. Be sure
to replace wiper blades when they
appear worn or do not function
properly.
• Do not use abrasives, as they may
cause scratches.
• Do not use fuel, kerosene, or paint
thinner to clean any parts.
If you cannot remove those streaks
after cleaning with the glass cleaner
or if the wipers chatter and move in a
jerky motion, clean the outer surface
of the windshield and the wiper
blades using a sponge or soft cloth
with a neutral detergent or
mild-abrasive cleaning solution. After
cleaning, rinse the windshield and
wiper blades with clean water. The
windshield is clean if beads do not
form when you rinse the windshield
with water.
Note: Do not use sharp objects, such
as a razorblade, to clean the inside of
the rear window or to remove decals,
as this may cause damage to the rear
window defroster ’s heated grid lines. CLEANING THE INTERIOR WARNINGS
Do not use cleaning solvents,
bleach or dye on the vehicle
’s
safety belts, as these actions may
weaken the belt webbing. On vehicles equipped with
seat-mounted airbags, do not
use chemical solvents or strong
detergents. Such products could
contaminate the side airbag system
and affect performance of the side
airbag in a collision. For fabric, carpets, cloth seats, safety
belts and seats equipped with side
airbags:
•
Remove dust and loose dirt with a
vacuum cleaner.
• Remove light stains and soil with
Motorcraft Professional Strength
Carpet & Upholstery Cleaner.
• If grease or tar is present on the
material, spot-clean the area first
with Motorcraft Spot and Stain
Remover. In Canada, use
Motorcraft Multi-Purpose Cleaner.
• If a ring forms on the fabric after
spot cleaning, clean the entire area
immediately (but do not
oversaturate) or the ring will set.
• Do not use household cleaning
products or glass cleaners, which
can stain and discolor the fabric
and affect the flame retardant
abilities of the seat materials.
297
MKZ (CC9) Vehicle Care

Note:
During extended periods of
vehicle storage (30 days or more), fuel
may deteriorate due to oxidation. Add
a quality gas stabilizer product to your
vehicle's fuel system whenever actual
or expected storage periods exceed 30
days. Follow the instructions on the
additive label. your vehicle should then
be operated at idle speed to circulate
the additive throughout the fuel
system.
Cooling system
• Protect against freezing
temperatures.
• When removing your vehicle from
storage, check coolant fluid level.
Confirm there are no cooling
system leaks, and fluid is at the
recommended level.
Battery
• Check and recharge as necessary.
Keep connections clean.
• If storing your vehicle for more
than 30 days without recharging
the battery, it may be advisable to
disconnect the battery cables to
ensure battery charge is
maintained for quick starting.
Note: If battery cables are
disconnected, it will be necessary to
reset memory features.
Brakes
• Make sure brakes and parking
brake are fully released. Tires
•
Maintain recommended air
pressure.
Miscellaneous
• Make sure all linkages, cables,
levers and pins under your vehicle
are covered with grease to prevent
rust.
• Move vehicles at least 25 feet (8
meters) every 15 days to lubricate
working parts and prevent
corrosion.
Removing Vehicle From
Storage
When your vehicle is ready to come
out of storage, do the following:
• Wash your vehicle to remove any
dirt or grease film build-up on
window surfaces.
• Check windshield wipers for any
deterioration.
• Check under the hood for any
foreign material that may have
collected during storage
(mice/squirrel nests).
• Check the exhaust for any foreign
material that may have collected
during storage.
• Check tire pressures and set tire
inflation per the Tire Label.
• Check brake pedal operation. Drive
your vehicle 15 feet (4.5 meters)
back and forth to remove rust
build-up.
301
MKZ (CC9) Vehicle Care

•
Travel expense reimbursement for
lodging, meals and rental car
• Destination assistance for taxi,
shuttle, rental car coverage and
emergency transportation
Transferable Coverage
If you sell your vehicle before your
Ford Extended Service Plan coverage
expires, you can transfer any
remaining coverage to the new owner.
Whenever you sell your vehicle,
prospective buyers may have a higher
degree of confidence that vehicle was
properly maintained with Ford ESP,
thereby improving resale value.
Avoid the Rising Cost of Properly
Maintaining Your Vehicle!
Ford Extended Service Plan also
offers a Premium Maintenance Plan
that covers all scheduled
maintenance, and select items that
routinely wear out.
The coverage is prepaid, so you never
have to worry about affording your
vehicle maintenance. It covers regular
checkups, routine inspections,
preventive care and replacement of
select items that require periodic
attention for normal wear:
• Windshield Wiper Blades
• Spark Plugs (except in California) •
The Clutch Disc
• Brake Pads and Linings
• Shock Absorbers
• Belts and Hoses
• Diesel Exhaust Fluid
Replenishment
Contact your selling authorized Ford
or Lincoln dealership today so they
can customize a Ford Extended
Service Plan that fits your driving
lifestyle and budget.
Interest Free Finance Options
Available
Take advantage of our interest free
installment payment plan. Just a 10%
down payment will provide you with
an affordable, no interest, no fee
payment program.
To learn more, call our Ford ESP
specialists at 800-367-3377. Don ’t
forget to ask about our interest free
payment program, allowing you all
the security and benefits Ford ESP has
to offer while paying over time. You
are pre-approved with no credit
checks, no hassles!
Complete the information below and
mail to:
Ford ESP
P.O. Box 8072
Royal Oak, MI 48068-0039
341
MKZ (CC9) Ford Extended Service Plan (ESP)