Collision Warning System...............230
Steering..................................................233
Drive Control........................................234
Load Carrying
Load Limit.............................................236
Towing
Towing a Trailer...................................244
Transporting the Vehicle.................244
Towing the Vehicle on Four Wheels...............................................245
Driving Hints
Breaking-In............................................247
Economical Driving............................247
Driving Through Water
......................247
Floor Mats
.............................................248
Roadside Emergencies
Roadside Assistance........................250
Hazard Warning Flashers
.................251
Jump-Starting the Vehicle...............251
Collision, Damage or Fire Event.....255
Post-Crash Alert System.................257
Customer Assistance
Getting the Services You Need
......258
In California (U.S. Only)...................259
The Better Business Bureau (BBB) Auto Line Program (U.S.
Only)...................................................260
Utilizing the Mediation/Arbitration Program (Canada Only)...............261
Getting Assistance Outside the U.S. and Canada
......................................262 Ordering Additional Owner's
Literature...........................................263
Reporting Safety Defects (U.S. Only)...................................................264
Reporting Safety Defects (Canada Only)...................................................264
Fuses
Changing a Fuse.................................265
Fuse Specification Chart.................266
Maintenance
General Information...........................277
Opening and Closing the Hood......278
Under Hood Overview - 2.0L Hybrid.................................................278
Engine Oil Dipstick............................280
Engine Oil Check................................280
Oil Change Indicator Reset............280
Engine Coolant Check
.......................281
Automatic Transmission Fluid Check.................................................286
Brake Fluid Check
..............................286
Power Steering Fluid Check...........286
Fuel Filter
...............................................287
Washer Fluid Check...........................287
Changing the 12V Battery................287
Checking the Wiper Blades............289
Changing the Wiper Blades...........289
Changing the Engine Air Filter.......290
Adjusting the Headlamps................291
Changing a Bulb.................................292
Bulb Specification Chart.................293
Vehicle Care
General Information
..........................294
4
MKZ Hybrid (CC9) Table of Contents
See Owner's Manual
Air conditioning system
Anti-lock braking system
Avoid smoking, flames or
sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or
unlock
Child seat lower anchor
Child seat tether anchor
Cruise control Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
8
MKZ (CC9) Introduction E162384 E71340
This feature allows you to start your
vehicle from outside the vehicle. The
transmitter has an extended operating
range.
Vehicles with automatic climate
control can be configured to operate
when the vehicle is remote started.
See Climate Control (page 138). A
manual climate control system will
run at the setting it was set to when
you switched the vehicle off.
Many states and provinces have
restrictions for the use of remote start.
Check your local and state or
provincial laws for specific
requirements regarding remote start
systems.
The remote start system will not work
if:
• the ignition is on
• the alarm system is triggered
• you disable the feature
• the hood is open
• the transmission is not in
P
• the vehicle battery voltage is too
low
• the service engine soon light is on.
Remote Control Feedback
An LED on the remote control
provides status feedback of remote
start or stop commands. Status
LED
Remote start orextension
successful
Solid green
Remote stopsuccessful;engine off
Solid red
Remote start orstop failed
Blinking red
Waiting for
status update
Blinking green
Remote Starting the Vehicle
Note: You must press each button
within three seconds of each other.
Your vehicle will not remote start if you
do not follow this sequence. The tag with your transmitter details
the starting procedure.
To remote start your vehicle:
1.
Press the lock button to lock all the
doors.
2. Press the remote start button twice. The exterior lamps will flash
twice.
55
MKZ (CC9) Keys and Remote ControlsE138626
WARNING
Driving your vehicle with the
warning lamp on is dangerous. A
significant decrease in braking
performance may occur. It will take
you longer to stop your vehicle. Have
your vehicle checked by your
authorized dealer immediately. Driving
extended distances with the parking
brake engaged can cause brake failure
and the risk of personal injury. Cruise Control (If Equipped)
It will illuminate when you
switch this feature on.
Direction Indicator Illuminates when the left or
right turn signal or the hazard
warning flasher is turned on.
If the indicators stay on or flash faster,
check for a burned out bulb. See
Changing a Bulb
(page 292).
Door Ajar Displays when the ignition is
on and any door is not
completely closed.
Electric Park Brake It will illuminate or flash
when the electric parking
brake has a malfunction. Engine/Motor Coolant
Temperature It will illuminate when the
engine or motor cooling
system is overheating. Stop
the vehicle in a safe place and contact
your authorized dealer.
Engine Oil If it illuminates with the
engine running or when you
are driving, this indicates a
malfunction. Stop your vehicle as
soon as it is safe to do so and switch
the engine off. Check the engine oil
level. See
Engine Oil Check (page
280).
Note: Do not resume your journey if it
illuminates despite the level being
correct. Have the system checked by
your authorized dealer immediately.
Fasten Safety Belt It will illuminate and a chime
will sound to remind you to
fasten your safety belt. See
Safety Belt Minder
(page 38).
Front Airbag If it fails to illuminate when
you start your vehicle,
continues to flash or remains
on, it indicates a malfunction. Have
the system checked by your
authorized dealer.
99
MKZ (CC9) Instrument ClusterE71340 E146190
Grade Assist (If Equipped)
It will illuminate when the
grade assist function has
been turned on.
Heads Up Display
(If Equipped) A red beam of lights will
illuminate on the windshield
in certain instances when
using adaptive cruise control and/or
the collision warning system. It will
also illuminate momentarily when you
start your vehicle to make sure the
display works.
High Beam It will illuminate when you
switch the high beam
headlamps on. It will flash
when you use the headlamp flasher.
Hood Ajar Displays when the ignition is
on and the hood is not
completely closed.
Lane Keeping Aid
(If Equipped) Illuminates when the lane
keeping system is activated.
Low Fuel Level It will illuminate when the
fuel level is low or the fuel
tank is nearly empty. Refuel
as soon as possible. Low Tire Pressure Warning It will illuminate when your
tire pressure is low. If the
lamp remains on with the
engine running or when driving, check
your tire pressure as soon as possible.
It will also illuminate momentarily
when you switch the ignition on to
confirm the lamp is functional. If it
does not illuminate when you switch
the ignition on, or begins to flash at
any time, have the system checked by
your authorized dealer.
Low Washer Fluid It will illuminate when the
windshield washer fluid id
low.
Parking Lamps It will illuminate when you
switch the parking lamps on.
Powertrain Fault Illuminates when a
powertrain fault has been
detected. Contact your
authorized dealer as soon as possible.
Ready to Drive It will illuminate once the
vehicle has been switched on
and is ready to drive. A
corresponding message may display
stating ready to drive or a message
regarding budget if a charge point has
not been entered.
100
MKZ (CC9) Instrument ClusterE144523 E156133 E159324 E144813 E132353 E144692
Service Engine Soon
If the service engine soon
indicator light stays
illuminated after the engine
is started, it indicates that the On
Board Diagnostics system (OBD) has
detected a malfunction of the vehicle
emissions control system. Refer to On
board diagnostics (OBD) in the Fuel
and Refueling chapter for more
information about having your vehicle
serviced. See Emission Control
System (page 179).
If the light is blinking, engine misfire is
occurring which could damage your
catalytic converter. Drive in a
moderate fashion (avoid heavy
acceleration and deceleration) and
have your vehicle serviced
immediately.
Note: Under engine misfire conditions,
excessive exhaust temperatures could
damage the catalytic converter or other
vehicle components.
The service engine soon indicator light
illuminates when the ignition is first
turned on prior to engine start to
check the bulb and to indicate
whether the vehicle is ready for
Inspection/Maintenance (I/M) testing.
Normally, the service engine soon light
will stay on until the engine is cranked,
then turn itself off if no malfunctions
are present. However, if after 15
seconds the service engine soon light
blinks eight times, it means that the
vehicle is not ready for I/M testing.
See
Emission Control System
(page 179). Stability Control It will flash when the system
is active. If it remains
illuminated or does not
illuminate when you switch the
ignition on, this indicates a
malfunction. During a malfunction the
system will switch off. Have the
system checked by your authorized
dealer immediately.
See Using
Stability Control (page 198).
Stability Control Off It will illuminate when you
switch the system off. It will
go out when you switch the
system back on or when you switch
the ignition off.
See Using Stability
Control (page 198).
Stop Safely Indicates electrical
component fault/failure that
will cause the vehicle to
shutdown or enter into a limited
operating mode. A message may also
display.
Trunk Ajar Displays when the ignition is
on and the trunk is not
completely closed.
101
MKZ (CC9) Instrument Cluster E138639 E144693 E159323
Maintenance
Action
Message
Stop the vehicle as soon as safely possible, turn off theengine. Check the oil level. If the warning stays on or
continues to come on with your engine running, contact your authorized dealer as soon as possible.
LOW Engine Oil Pres-
sure
Displayed when the engine oil life remaining is 10% orless. See Engine Oil Check (page 280).
Change Engine Oil
Soon
Displayed when the oil life left reaches 0%. See Engine Oil Check
(page 280).
Oil Change Required
Indicates the brake fluid level is low and the brake
system should be inspected immediately.
See Brake
Fluid Check (page 286).
Brake Fluid Level
LOW
Displays when the brake system needs servicing. Stopthe vehicle in a safe place. Contact your authorized dealer.
Check Brake System
Displays when the engine coolant temperature is
excessively high. Stop the vehicle in a safe place and contact your authorized dealer.
Engine Coolant Over-
temperature
Displays when the motor electronics are overheating.
Stop the vehicle as soon as safely possible, turn off the vehicle and let it cool. If the warning stays on or
continues to come on, contact your authorized dealer as soon as possible.
Motor Coolant Over-
temperature
Displays when the washer fluid is low and needs to be refilled.
Washer Fluid Level
Low
Displays when the engine has reduced power in orderto help reduce high coolant temperatures.
Power Reduced to
Lower Engine Temp
125
MKZ (CC9) Information Displays
Park Brake
Action
Message
Displays when the parking brake is set, the engine is
running and the vehicle is driven more than 3 mph (5
km/h). If the warning stays on after the parking brake is released, contact your authorized dealer.
Park Brake Engaged
The electric parking brake system has detected a
condition that requires service. See your authorized dealer.
Park Brake Malfunc-
tion Service Now
Displays when the electric parking brake is not set.
Park Brake Not
Applied Apply Park Brake
Displays when the electric parking brake did not set.
Park Brake Not
Applied Re-Apply
Displays when the electric parking brake is running adiagnostic check.
Park Brake Mainten-
ance Mode
Displays when the electric parking brake is set but hasnot been released.
Park Brake Use
Switch to Release
Displays when the electric parking brake is set but hasnot been released and the vehicle is moving.
Press Brake to
Release Park Brake
The electric park brake system has detected a condi-tion that requires service. See your authorized dealer.
Park Brake Limited
Function Service Required
Displays when the electric parking brake was notreleased causing it to overheat.
Park Brake System
Overheated
Displays when the electric parking brake is set and the vehicle is started.
Release Park Brake
Displays when the electric parking brake is set.
Park Brake Applied
Displays when the electric parking brake is released.
Park Brake Released
128
MKZ (CC9) Information Displays