Page 937 of 1014
9107-2. Steps to take in an emergency
GS450h_300h_OM_OM30D53E_(EE)
If the electronic key does not operate properly
Doors
Use the mechanical key
(P. 139) in order to perform
the following operations:
Locks all the doors
Closes the windows and
moon roof (turn and hold)
*
Unlocks all the doors
Opens the windows and
moon roof (turn and hold)
*
*
: This setting must be customized
at any authorized Lexus dealer
or repairer, or another duly qual-
ified and equipped professional.
If communication between the electronic key and vehicle is inter-
rupted (P. 150) or the electronic key cannot be used because the
battery is depleted, the smart entry & start system and wireless
remote control cannot be used. In such cases, the doors and trunk
can be opened and the hybrid system can be started by following
the procedure below.
Locking and unlocking the doors, unlocking the trunk and key
linked functions
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2
3
4
Page 938 of 1014
911
7 7-2. Steps to take in an emergency
When trouble arises
GS450h_300h_OM_OM30D53E_(EE)
Trunk
Turn the mechanical key
clockwise to open.
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Lexus emblem side
of the electronic key to the
power switch.
The power switch will turn to ON
mode.
When the smart entry & start sys-
tem is deactivated in customization
setting, the power switch will turn
to ACCESSORY mode.
Firmly depress the brake pedal and check that is shown on
the multi-information display.
Press the power switch.
In the event that the hybrid system still cannot be started, contact
any authorized Lexus dealer or repairer, or another duly qualified
and equipped professional.
Starting the hybrid system
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2
3
4
Page 939 of 1014

9127-2. Steps to take in an emergency
GS450h_300h_OM_OM30D53E_(EE)
Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when
stopping the hybrid system.
Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 779)
Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered.
Changing power switch modes
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and modes will be changed each time the
switch is pressed.(P. 247)
When the electronic key does not work properly
Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 942)
Check if battery-saving mode is set. If it is set, cancel the function. (P.
149)
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Page 940 of 1014

9137-2. Steps to take in an emergency
7
When trouble arises
GS450h_300h_OM_OM30D53E_(EE)
If the 12-volt battery is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following
the steps below.
Open the trunk lid and remove
the 12-volt battery cover.
In the event that the trunk opener
cannot be used, use the mechanical
key to open the trunk. (P. 910)
Connect the jumper cables according to the following procedure:
Positive (+) battery terminal on your vehicle
Positive (+) battery terminal on the second vehicle
Negative (-) battery terminal on the second vehicle
Negative (-) battery terminal on your vehicle
Start the engine of the second vehicle. Increase the engine speed
slightly and maintain at that level for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
The following procedures may be used to start the hybrid system if
the 12-volt battery is discharged.
You can also call any authorized Lexus dealer or repairer, or
another duly qualified and equipped professional.
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2
1
2
3
4
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Page 941 of 1014

9147-2. Steps to take in an emergency
GS450h_300h_OM_OM30D53E_(EE)
Open and close any of the doors of your vehicle with the power
switch off.
Maintain the engine speed of the second vehicle and start the
hybrid system of your vehicle by turning the power switch to ON
mode.
Make sure the “READY” indicator comes on. If the indicator
does not come on, contact any authorized Lexus dealer or
repairer, or another duly qualified and equipped professional.
Once the hybrid system has started, remove the jumper cables in
the exact reverse order from which they were connected.
Once the hybrid system starts, have the vehicle inspected at any
authorized Lexus dealer or repairer, or another duly qualified and
equipped professional as soon as possible.
Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
To prevent 12-volt battery discharge
Turn off the headlights and the audio system while the hybrid system is off.
Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even
when the vehicle is not in use, due to natural discharge and the draining
effects of certain electrical appliances. If the vehicle is left for a long time,
the 12-volt battery may discharge, and the hybrid system may be unable to
start. (The 12-volt battery recharges automatically while the hybrid system is
operating.)
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5
6
7
Page 942 of 1014

915
7 7-2. Steps to take in an emergency
When trouble arises
GS450h_300h_OM_OM30D53E_(EE)
When recharging or replacing the 12-volt battery
For vehicles with an alarm: make sure that the key is not inside the vehicle
when recharging or replacing the 12-volt battery. The key may be locked in
the vehicle if the alarm is activated. (P. 99)
In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the 12-volt battery is discharged. Use the wire-
less remote control or the mechanical key to lock or unlock the doors.
The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt
battery discharged, be especially careful when reconnecting the 12-volt bat-
tery.
CAUTION
Avoiding 12-volt battery fires or explosions
Observe the following precautions to prevent accidentally igniting the
flammable gas that may be emitted from the 12-volt battery:
Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any other than the intended termi-
nal.
Do not allow the other end of the jumper cable connected to the “+” termi-
nal to come into contact with any other parts or metal surfaces in the area,
such as brackets or unpainted metal.
Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
Do not smoke, use matches, cigarette lighters or allow open flame near the
12-volt battery.
Page 943 of 1014

9167-2. Steps to take in an emergency
GS450h_300h_OM_OM30D53E_(EE)
CAUTION
12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte,
while related parts contain lead and lead compounds. Observe the follow-
ing precautions when handling the 12-volt battery:
When working with the 12-volt battery, always wear safety glasses and
take care not to allow any 12-volt battery fluids (acid) to come into con-
tact with skin, clothing or the vehicle body.
Do not lean over the 12-volt battery.
In the event that 12-volt battery fluid comes into contact with the skin or
eyes, immediately wash the affected area with water and seek medical
attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
Always wash your hands after handling the 12-volt battery support, termi-
nals, and other battery-related parts.
Do not allow children near the 12-volt battery.
After recharging the 12-volt battery
Have the 12-volt battery inspected at any authorized Lexus dealer or
repairer, or another duly qualified and equipped professional as soon as
possible.
If the 12-volt battery is deteriorating, continued use may cause the 12-volt
battery to emit a malodorous gas, which may be detrimental to the health of
passengers.
When replacing the 12-volt battery
P. 7 5 3
Page 944 of 1014
9177-2. Steps to take in an emergency
7
When trouble arises
GS450h_300h_OM_OM30D53E_(EE)
If your vehicle overheats
If the needle of the engine coolant temperature gauge enters the
red zone
Stop the vehicle in a safe place and turn off the air condition-
ing system, and then stop the hybrid system.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
The following may indicate that your vehicle is overheating.
The needle of the engine coolant temperature gauge (P. 109)
enters the red zone or a loss of hybrid system power is experi-
enced. (For example, the vehicle speed does not increase.)
“Hybrid System Overheat” (P. 856) is shown on the multi-
information display.
Steam comes out from under the hood.
Correction procedures
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2