2013 Lexus GS300h Owner's Manual

8227-2. Steps to take in an emergency
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If your vehicle needs to be towed
The following may indicate a problem with your transmission.
Contact any authorized Lexus dealer or repairer, or another duly
qualified and equipped professional before towing.
The hybrid system is operating but the vehicle will not move.
The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed
by any authorized Lexus dealer or repairer, or another duly quali-
fied and equipped professional or a commercial towing service,
using a lift-type truck or flat bed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.
Before towing

8237-2. Steps to take in an emergency
7
When trouble arises
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If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using a
cable or chain secured to the
emergency towing eyelet. This
should only be attempted on hard
surfaced roads for short distances
at under 30 km/h (18 mph).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
Emergency towing

8247-2. Steps to take in an emergency
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Take out the towing eyelet. (P. 872, 886)
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into
the hole and tighten partially
by hand.
Tighten down the towing eye-
let securely using a wheel nut
wrench.
Installing towing eyelet
1
2
3
4

8257-2. Steps to take in an emergency
7
When trouble arises
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Do not tow with a sling-type
truck to prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Use a towing dolly under the
rear wheels.Turn the power switch to
ACCESSORY mode so that the
steering wheel is unlocked.

8267-2. Steps to take in an emergency
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If your Lexus is transported by a
flat bed truck, it should be tied
down at the locations shown in
the illustration.
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be
damaged.
Using a flat bed truck

8277-2. Steps to take in an emergency
7
When trouble arises
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Before emergency towing
Release the parking brake.
Shift the shift lever to N.
Turn the power switch to ACCESSORY (hybrid system off) or ON (hybrid
system operating) mode.
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
When transporting the vehicle
Caution while towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
If the hybrid system is off, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
1
2
3
Be sure to transport the vehicle with the
rear wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the rear wheels contacting
the ground, the drivetrain and related
parts may be damaged or the motor may
generate electricity. If the motor gener-
ates electricity, depending on the state of
the damage or malfunction, a fire may
dt hti it

8287-2. Steps to take in an emergency
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NOTICE
To prevent causing serious damage to the transmission when towing using a
wheel-lift type truck
Never tow this vehicle from the front with the rear wheels on the ground.
To prevent damage to the vehicle when towing using a wheel-lift type truck
Do not tow the vehicle from the rear with the power switch off. The steer-
ing lock mechanism is not strong enough to hold the front wheels straight.
When raising the vehicle from the rear, ensure adequate ground clearance
for towing at the opposite end of the raised vehicle. Without adequate
clearance, the vehicle could be damaged while being towed from the rear.
To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.

829
7 7-2. Steps to take in an emergency
When trouble arises
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If you think something is wrong
Fluid leaks under the vehicle.
(Water dripping from the air conditioning after use is normal.)
Flat-looking tires or uneven tire wear
Engine coolant temperature gauge needle continually points
higher than normal.
Changes in exhaust sound
Excessive tire squeal when cornering
Strange noises related to the suspension system
Pinging or other noises related to the hybrid system
Engine missing, stumbling or running roughly
Appreciable loss of power
Vehicle pulls heavily to one side when braking
Vehicle pulls heavily to one side when driving on a level road
Loss of brake effectiveness, spongy feeling, pedal almost
touches the floor
If you notice any of the following symptoms, your vehicle proba-
bly needs adjustment or repair. Contact any authorized Lexus
dealer or repairer, or another duly qualified and equipped profes-
sional as soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms