Page 217 of 318

Cleaning and protect ion
General information
Regular core preserves vehicle value.
Any automobile is exposed to industrial
fumes , corrosive road salt, etc. A well cared
for Audi can look like new many years after
purchase . Regu lar and correct care w ill con
tr ibute to maintaining the beauty and value of
your Aud i.
F u rth ermor e, good c are may be a conditi on
for subs tantiati ng a w arrant y cla im sho uld
c orrosion d amag e or paint d efects oc cur.
Your authorized Audi dealer has a variety of
dedic ated veh icle-car e products and can ad
vise which ones to use for cleaning the exter i
or and interior of your vehicle.
Whether you use products recommended by
Aud i or other commercially available clean ing
agents, please make sure you apply them cor
rectly .
A WARNING
-Cleaning agents may be poisonous. Keep
them out of the reach of children.
- Heed all caut ion labels.
- Always read directions on the container
before using any product. Follow the di
rect ions carefu lly.
- Most chemical cleaners are concentrated
and have to be diluted .
- Use spot removing fluids only in well
ventilated areas.
- Do not use gasoline, kerosene, d iesel
fuel, nail polish remover or other volatile
fluids. They may be toxic, flammab le or
haza rdous in other ways. Do not wash,
wax or dry the vehicle with the ign it ion
on or the engine running.
- Do not clean the undersides of chassis,
fenders, wheel covers, e tc. w ithout pro
tecting your hands and arms. You may c u t yourself on sharp -edged metal parts .
Cleaning and protec tion 215
- Moisture and ice on brakes may impair
brak ing effic iency¢
page 200, General
information.
Test the brakes carefully
each time you wash the vehicle.
@) For the sake of the environment
Select on ly environmentally friend ly clean
i ng products . Leftover cleaning products
should not d isposed of in the household
waste.
Care of exterior
Washing
Frequent washing protects the vehicle .
The best protection against environmental i n
fluences is
frequent washing and waxing . How
often t his is required depends on:
- How much the veh icle is used
- Where the veh icle is parked (garage, in the
open under trees, etc.)
- The seasonal and weather conditions
- Environmental infl uences
T he longer b ird droppings, insects, tree resin,
road and indus tria l gr ime, ta r, soot, road salt
and other materials remain on the vehicle
body, the more lasting their destructive ef
fects wi ll be . High temperatures caused by ex
posure to intense sun light intens ify the corro
s ive effect, particularly when humid ity is high
as well.
Under certain circumstances,
weekl y washing
may be necessary. Under other cond itions, a
monthly washing and waxing may be ade
quate .
After the winter, the underside of the vehicle
should be thoroughly washed, preferab ly in a
professional car wash .
Vehicles with matte finish paint¢
page 218 .
A WARNING
Always read and heed all WARNINGS and
other information¢
page 215.
•
•
Page 218 of 318

216 Cleaning and protec tio n
Automatic car wash
The vehicle can be washed in almost any
modern automatic car wash .
The vehicle paint is so durable that the vehicle
can normally be washed without problems in
an automatic car wash. However, the effect on
the paint depends to a large extent on the de
sign of the facility, the filte ring of the wash
water, the type of wash and care mater ial , etc.
I f the pa int has a dull appearance afte r going
through the car wash or is scratched, bring
this to the attention of the operator immedi
ately. If necessary, use a different car wash.
Before going through a car wash, be sure to
take the usual precautions such as closing the
windows and power roof . Factory installed an
tennas must not be removed.
I f you have installed additional accessor ies on
the vehicle - such as spoilers, roof rack, etc. -
it is best to ask the car wash operator if these
should be removed .
When driving through an automatic car wash,
fi rst se lect the N position and then switch the
engine off. If you switch the engine off when N is engaged, the transmission remains in N
for approximately 30 m inutes and then Pis
engaged.
Further information for automatic gearboxes
~ page 115.
A WARNING
Always read and heed all WARNINGS and
other information
r:::;, page 215.
- Before washing the vehicle in an auto
matic car wash, p lease make sure to re
tract the exterior mirrors to prevent
them from being damaged. Power fold i ng exter ior mirrors must not be folded
i n or out by hand . Always use the electri
ca l power control.
- Compare the track of your vehicle with the d istance between the guide rails of the facility - the
re is a risk of damage to
the whee ls and tires .
- Compare the height and width of your
vehicle with the height and width of the tunnel at the facility .
Washing the vehicle by hand
A lot of water is needed when washing a vehi
cle by hand.
.,. Before yo u start washing, make su re you
have read and understood the WARNINGS
~ A in General information on page 215.
.,. First soak all dried dirt unti l it is soft, then
rinse it off.
.,. As you clean your vehicle, start with the
roof and work your way down to the bottom,
using a sponge, a sponge glove or a clean brush .
.,. Rinse the sponge o r the sponge g love often,
flushing it clean each time.
.,. Use spec ial car shampoo only for very per
sistent dirt .
.,. Rinse the car thoroughly with water.
.,. Use a chamois leather to gently wipe the ex-
ter ior dry.
Use a separate sponge for cleaning the
whee ls , door si lls and other regions exposed
to road dirt. In this way, you will not scratch
the pa int with coarse particles imbedded in
the sponge the next time you wash the car.
A WARNING
-- Wash your vehicle only when the ign ition
is switched off to reduce the risk of a
crash.
- Do not clean the underside of the chas sis, fenders, wheel covers, or other hard
to reach parts without protect ing your
hands and arms . You may cut you rself on
sha rp-edged metal pa rts.
- Always read and heed all WARNINGS and other info rmation
c;, page 215. ~
Page 219 of 318

(D Note
-Never try to remove dirt, mud or dust if
the surface of the vehicle is dry. Never
use a dry cloth or sponge, since this
could scratch your vehicle's pa int or w in
dows .
- Never wash your car in bright sunlight.
Drops of water act as magnifying lenses
and may damage your paint.
- When you wash your car in the w inter : if
you r inse your vehicle w ith a hose, be
careful not to aim the stream of water
direct ly at locks, or at door or hatch
openings - they can free ze shut.
- Never use sponges des igned to remove
i nsects, or any kitchen scouring sponges
or similar products. They can damage
you r paint finish .
- Never use a dry cloth o r sponge to clean
the headligh ts. On ly use we t cloths or
sponges to prevent scratches .
It is best
to use soapy wate r.
- You sho uld remove debris (su ch as in
sects) from the head ligh t lenses on a
r egular basis, for example when refuel
ing your vehicle . Never clean the head
li ghts w ith a dry cloth or sponge. Use a
wet cloth or sponge. It is best to use
soapy water.
@ For the sake of the environment
On ly wash the vehicle in facilit ies specially
designed for that purpose. Th is w ill reduce
the risk of d irty water contaminated with
oil from entering the sewer system . In
some areas, wash ing vehicles outs ide of
these facilit ies is prohib ited.
Washing your vehicle with a power
washer
Cleaning the exterior of your car with a high
pressure power washer is safe as long as you observe a few simple rules .
~ Before usi ng the power washe r, make sure
yo u have re ad an d u nderstood the WARN-
Cleaning and protec tion 217
INGS ¢ A in General information on
page 215 .
~ Always follow the operating instr uctions for
the power washer.
~ Make sure that the jet on the spray hose
produces a "fan shaped spray" .
~ Do not hold the spray nozzle too close to
soft mater ials .
Keep a distance from soft materia ls suc h as
rubbe r hoses or insulating material as well as
senso rs and camera lenses .
When cleaning the vehicle with a power was h
er
always follow the operating instructions .
This applies part icu larly to the operati ng pres
su re and the spraying d istance . Do not point
the spray d irectly at the seals around the side
windows, around the doo rs, on t he rear lid or
o n the sunroo f*. L ikewise, do no t poi nt i t di
re ct ly a t tires, rubbe r hoses, insula tion mate
ria l or senso rs ~
page 218 . Hold the spray
nozzle at least 1.3 ft (0.4 m) away from the
vehicle.
Do no t use a high-pressure power was her to
remove snow and ice.
Do not use a jet which sprays wate r in a d irect
stream o r one that has a ro ta ti ng jet.
Water temperature should not exceed 140 °F
(60 °().
&_ WARNING
N eve r wash tires wi th a jet that sprays w a
ter in a direc t stream . T his co uld ca use in
v isi ble damage to the t ires and weaken
them, even i f the spray is from a re lative ly
l ong distance and for a sho rt time. Dam
aged and weakened tires can fail and cause
accidents and personal in jury.
Q) Note
To avoid damaging yo ur vehicle, a lways
make sure that there is suffic ient d istance
between the spray head and soft materia ls
lik e rubber hoses, plast ic parts a nd sound
deaden ing mater ia ls as well as sensors
and camera lenses . Never a im t he spray
head at the same point fo r a long time .
•
•
Page 220 of 318

218 Cleaning and protection
This also applies to cleaning headlights
and painted bumpers. Remember: the
closer the nozzle is to the surface of the
material, the greater the stress on the ma
terial.
Caring for vehicles with matte finish
paint
Ap plies to vehicles: with matte fi nish pa in t
Vehicles with matte finish paint require spe
cial care due to the characteristics of the
paint.
Washing by hand
To avoid damaging the paint when washing,
first remove dust and large particles from
your vehicle. Insects, grease spots and finger
prints are best removed with a
special cleaner
for matte finish paint.
Apply the product using a microfiber cloth . To
avoid damaging the paint surface, do not use
too much pressure .
Rinse the vehicle thoroughly with water . Clean
the vehicle starting at the top and working to
ward the bottom using a
neutral shampoo
and a soft microfiber cloth . Stop frequently to
rinse the cloth thoroughly .
Clean the wheels and sill panels last. Use a
clean
sponge on these areas.
Rinse the vehicle thoroughly again and let it
air dry. If there are any water spots, they can
be removed using a
leather cloth.
Clean again with the special cleaner for matte
finish paint
if necessary.
Removing stubborn dirt
Bird droppings or tree sap
are best removed
with plenty of water and a microfiber cloth.
You should rinse off
gasoline residue immedi
ately with plenty of water.
_& WARNING
- Wash your vehicle only when the ignition
is switched off to reduce the risk of a
crash. -
Always read and heed all WARNINGS and
other information ¢
page 215.
@ Note
-Do not treat vehicle parts painted with
matte finish paint using polishing mate
rials or hard wax. These products could
cause damage to the appearance or sur
face that cannot be repaired.
- Never use protective wax. It can destroy
the matte finish effect.
- Do not place any stickers or magnetic
signs on vehicle parts painted with
matte finish paint. The paint could be
damaged when the stickers or magnets
are removed .
- To prevent paint damage, do not wash
the vehicle in direct sunlight.
- To prevent damage to the paint surface,
do not use insect removal sponges,
rough kitchen sponges or similar items.
- You should remove debris (such as in
sects) from the headlight lenses on a
regular basis, for example when refuel
ing your vehicle . Only clean the head
lights using a wet cloth or sponge, never
a dry one. Cleaning with soapy water is
recommended.
(D Tips
For more information on special cleaning
products designed for matte finish paint,
seeyourAudidea~~
' Sensors and camera lenses
- Remove snow with a hand brush and remove
ice with a de-icing spray that does not con
tain solvents.
- Clean the sensors (adaptive cruise control*,
parking system*) with a cleaning solution
that does not contain solvents and a soft
cloth.
- Dampen the camera lens with a household alcohol-based glass cleaner, and then wipe
the lens clean with a dry cloth . The area in
front of the camera lens is normally cleaned
by the windshield wipers (lane assist*) or .,.
Page 221 of 318

headlight washer system (night vis ion as
sist*) .
If the area is heavily soi led, you can
clean it with glass clean ing agent and a soft,
dry cloth.
(D Note
- If you wash your vehicle with a pressure
washer,
- make sure there is enough d istance to
sensors in the rear bumper .
- do not clean the camera lenses and the area around them with the pressure
washer.
- Never use warm or hot water to remove
snow or ice from the camera lens . Th is
could cause the lens to c rac k.
- Neve r clean the came ra lens w it h abra
s ive p roducts.
Waxing and Polishing
Waxing
A good wax coat ing protects the ve hicle pa int
to a large extent aga inst the environmen tal
factors listed under
r::o page 215, Washing and
even against slight scratches .
You can use a liquid ca r wax to p rotect your
pa int as soo n as o ne week after your veh icle
h as been de livered .
Even if you regular ly use a
waxing process in
automatic ca r washes, we recommend t hat
you ma nually app ly a coat of wax to give the
pa int extra protec tion , particula rly if wate r no
l onge r beads on the clean paint .
P rotect p lastic body pa rts with ca r wax i n the
same way as the vehicle body.
During warm weather dead insects tend to
collect on the front bumper and on the for
ward area of the hood . They a re much easier
to remove from pai nt tha t is waxed
often.
Polishing
Poli sh your vehicle only if the pa int has lost its
shine and the gloss cannot be brought back
with wax .
Cleaning and protec tion 219
If the po lish used does not contain p reserva
tive compounds, the paint must be waxed af
terwards.
_& WARNING
A lways read and heed all WARNINGS and
other information
r::opage 215 .
([) Note
Do not use car wax on
- matte or anodized meta l trim
- ru bber or ru bber- lik e t rim.
Trim strips
Metal trim needs special care.
For environmental reasons, Audi fabric ates
the bright t rim strips and trim p ieces from
pure chromium-free al uminum .
Dirt and marks on the trim strips shou ld be
removed w ith a
pH-balanced cleaning agent
(do not use a chrome cleane r) . Aud i dealers
carry clean ing produc ts which have been test
ed fo r use on your vehicle and are not ha rmfu l
to the environment.
T o avoid co rrosion on the exter ior trim st rips,
o nly a pH-ba lanced solu tion should be used
for the windsh ield washer.
_& WARNING
A lways read and heed all WARN INGS and
o ther in formation
r::o page 215 .
Plastic and vinyl
Plastic needs special care.
Use a clean , damp cloth or sponge to remove
dust and light s urface di rt . For other soil, use
a lukewa rm all-p urpose cleaning so lution or a
mild saddle soap for v inyl tr im . Remove wate r
spots and traces of soa p wi th a cle an, d amp
clo th or sponge. Use a clean, so ft cloth to rub
dry .
G rease , ta r or oil stains can be removed w it h a
cl ea n clot h or sponge soake d wit h all- purpose .,.
•
•
Page 222 of 318

220 Cleaning and protec tio n
cleaner or with a solvent designed especially
to clean viny l.
Occasionally apply a colo rless v inyl or leather
preservat ive to reta in the material's l uste r
and p liability .
A WARNING
Always read and heed a ll WARNINGS and
other information
Q page 215.
Aluminum trim
Use only n eutr al- pH products to remove spots
and depos its from aluminum surfaces.
Chrome care products and alkaline cleaners
will attack alum inum surfaces and can dam
age them over time .
A WARNING
Always read and heed a ll WARNINGS and
other information
Q page 215.
Touch -up paint
Minor paint damages should be touched up
immediately .
.. Use either a touch-up pa int stick or spray
paint to cove r minor scratches and nicks .
Your Audi dealer has touch-up paint for minor scra tches and stone chips. Scratches should
be touched up soon after they occur to pre
vent corrosion .
If a spot starts to rust, however, a simple
touch-up job w ill not be enough. The affected
surface must be sanded smooth and coated
with an anti-rust pr imer befo re the pa inted
finish ca n be restored .
The number for the original vehicle paint can be found on the vehicle ident ificat ion label
Q page 290 .
A WARNING
Always read and heed a ll WARNINGS and
other information
Qpage 215.
Windows
Clear vision to all sides .
Clean all windows regula rly to remove road
film and car wash wax buildup.
.. Remove snow from w indows us ing a brush.
.. Use a plastic ice sc raper to remove ice from
w indows and mirrors.
.. Remove other residue on the windows with
a spray-on g lass cleaner .
.. Wipe the windows dry with a clean piece of
cloth or kitchen paper towel.
The best way to remove snow from windows and mirrors is to use a brush . Use a non-abra
s ive
plastic ic e scrape r -better st ill, a spray
deicer - to remove
ice from w indows and m ir
ro rs.
Oil , grease or s ilicone residue can be removed
with
gla ss cleaner or silicon e remover . How
ever, wax res idue requires the use of a spec ial
ly formula ted so lve nt. Please contact your
A udi dealer for adv ice on safe products for
wax removal.
Windows should also be cleaned on the inside at regu la r i nte rvals .
Never dry windows with the same chamo is
that you use to dry pai nted surfaces. Wax resi
due on the chamois can impa ir v is ion through
t h e windows.
A WARNING
- Always re ad and heed a ll WAR NINGS and
other info rmation
Q page 215.
- The windsh ield must no t be treated w ith
water-repellen t materials. They can in
crease glare unde r poo r vis ibility condi
tions such as wetness, darkness, or when
the sun is low on the horizon . In addi
tion, they can cause the w indshield w ip
ers to chatter.
(D Note
- Never use warm or hot water to remove
snow and ice from windows and mirrors .
Th is could cause the glass to crack. ..,_
Page 223 of 318

-To prevent damage to the wi res of the
rear defogger, do not place any adhesive
stickers on the inside of the rear window
over the wires.
- To he lp prevent dirt from scratching the
window, always scrape in a forward di
rection - pushing the scraper away from
you - never back and forth .
Cast (light) alloy wheels
Cast (light) alloy wheels require special care.
~ Wash the wheels with a sponge or hose
brush every other week.
~ For deep cle aning afterwa rds, use only a
dedica ted
acid -free cast alloy wheel cleaner.
~ Rub a coa t of liquid wax on to the r ims every
three month . Be sure to reach and treat all
parts of the rim .
To preserve the decorat ive appearance of the
cast alloy wheels , some special care is neces
sary . In add it ion to road dirt and salt , brake
dust is also corros ive. If left on for too long,
b rake dust can cause pi tting.
Use only specia l
acid-free cleaners formulated
for alloy rims. Safe products are available at
your Aud i deale r. Never leave the cleaner on
the r ims longe r than spec ified on the label. If
n o t rinsed off promptly , the acid co nta ined in
some cleaners can attack the th reads on the
wheel bo lts .
Never use abras ive or metal polishing clean
in g agents. If the prote ctive coat ing has been
chipped, e .g. by k icked up road d irt, touch it
up as soon as possib le .
A WARNING
- Moist ure and ice on brakes may affect
braking efficiency
i:> page 200, General
information.
Test the brakes carefully
each time you wash the vehicle .
- Always read and heed all WARNINGS and other information
c> page 215.
Cleaning and protec tion 221
Body cavity sealing
The body cavity sealing does not need to be
checked .
All body cav ities which could be affected by
corros io n have been thoroughly protected at
the factory .
This sealing does not require any inspection or additional treatmen t. If any wax should seep
out of the cavi ty when the ambie nt tempera
ture is high, it can be removed with a p lastic
scraper and a su itable solvent .
A WARNING
Solvents can be dangero us.
- Benz ine is flammab le and toxic. If you
use benz ine fo r removing the wax , keep
sparks, flame and lig hted cigarettes
away. Never d ump ben zine on the
grou nd, into open streams or down sew
age drains .
- Be s ure to obse rve a ll safe ty and environ
men tal reg ulations. Fo llow all instruc
tions on the container.
- Always read and heed a ll WAR NIN GS and
o ther information ¢
page 215.
Chassis
Have the undercoating checked for damage
from time to time.
The lower body shell of your Aud i is also thor
oughly p rotec ted against cor ros io n.
Any damage to the undercoat ing caused by
road hazards should be repaired promptly .
A WARNING
Too much undercoating in the wrong pla
ces can cause a fire.
- Do not apply additional undercoating or
rustp roofing on or nea r the exhaust
manifold, exhaust pipes, catalyti c con
ver ter or he at shields. While driving, the
substance used fo r undercoating co uld
overheat and cause a fire.
•
•
Page 224 of 318

222 Cleaning and protec tio n
-Always read and heed all WARNINGS and
other information ¢
page 215.
Exhaust tail pipes
Road salt and other corrosive materials will
damage the material in the exhaust tail pipes
if they are not cleaned regularly . Do not clean
the tail p ipes with wheel cleaner, paint pol ish,
chrome po lish or other abrasive cleaners.
C lean the tail p ipes with car ca re p roducts
that are su itable for stain less stee l.
Your author ized Audi dealer can provide clean
ing p roducts that have been tested and ap
p roved fo r you r vehicle.
Care of interior
Infotainment components
The MMI/RSE* display may be cleaned with a
soft cloth and commercially-ava ilable "LCD
cleaner" . The cloth should be coated lightly
when the clean ing solution when cleaning the
d isplay.
The MMI/RSE* contro ls must be cleaned first
with a brush so t hat dirt does not ente r the
un it or enter between the buttons and the
housing. Then wiping the controls with a cloth
dampened with dish detergent and water is recommended.
CJ) Note
To prevent sc ratches, only clean the dis
play when it is d ry.
- To prevent damage, ma ke sure fluids do
not enter the controls.
Aluminum trim
Use only n eutral-pH products to remove spots
and deposits from aluminum surfaces.
Chrome ca re products and alkaline cleaners
will attack aluminum s urfaces and can dam
age them over time.
A WARNING
A lways read and heed all WARNINGS and
other information¢
page 215.
Fabrics and fabric coverings
Fabrics and fabric cover ings (e .g. seats, door
trim panels, etc.) should be cleaned at regular i ntervals w ith a vacuum cleaner. This removes
su rface di rt particles which could become em
bedded in the fabric through use. Steam
cleaners should not be used, because the
steam tends to p ush the dirt deeper into the
fabric and lock it there.
Normal clean ing
Generally, we recommend using a soft sponge
o r a lint-free microfiber cloth to the clean fab
ric. Brushes shou ld only be used for carpets
and floor mats, since other fabric surfaces
could be harmed by brushes.
Norma l su rface stains can be cleaned using a
commercially available foam cleaner . Spread
the foam on the s urface of the fabric with a
soft sponge and work it in gently. Do not satu
rate the fabric. Then pat the foam dry using
absorbent, dry cloths (e.g. m icrof iber cloth)
and vacuum it after it has dried completely.
Cle anin g sta ins
Stains caused by beverages (e .g. coffee, fruit
juice, etc.) can be treated with a mild deter
gent solution. Apply the detergent solution
with a sponge. In the case of stubborn stains, a detergent paste can be applied directly to
the stain and worked into the fabric. After
wards, use copious amounts of clean water to
remove the rema in ing deterge nt. Apply the
water wit h a damp clo th or sponge and pat
the fabric dry with an abso rbent, dry cloth .
Stains from choco late or makeup should have
detergent paste (e.g. ox-gall soap) rubbed in
to them. Afterwa rds, remove the soap with
water (damp sponge) .
Alcohol can be used to treat stains from grease, o il, lipstick or a ballpoin t pen . Melted ..,.