2011 TOYOTA AVALON Owners Manual

5
When trouble arises
489
5-2. Steps to take in an emergency
AVALON_U (OM41428U)
If the engine will not star t
If the engine will not start even though correct starting procedures
are being followed (
P. 149, P. 153), consider each of the following
points.
■The engine will not start even when the starter motor oper-
ates normally
One of the following may be the cause of the problem.
●There may not be sufficient fuel in the vehicle’s tank.
Add fuel to the vehicle.
●The engine may be flooded.
Try to restart the engine once more following correct starting
procedures. (P. 149)
●There may be a malfunction in the engine immobilizer system.
(P. 9 1 )
■The starter motor turns over slowly, the interior lights and
headlights are dim, or the horn does not sound or sounds at
a low volume
One of the following may be the cause of the problem.
●The battery may be discharged. (P. 496)
●The battery terminal connections may be loose or corroded.
■The starter motor does not turn over (vehicles with smart
key system).
The engine starting system may be malfunctioning due to an
electrical problem such as an open circuit or a blown fuse. How-
ever, an interim measure is available to start the engine.
(P. 149)

490 5-2. Steps to take in an emergency
AVALON_U (OM41428U)
Emergency start function (vehicles with smart key system)
When the engine does not start, the following steps can be used as
an interim measure to start the engine if the “ENGINE START STOP”
switch is functioning normally.
Set the parking brake.
Shift the shift lever to “P”.
Set the “ENGINE START STOP” switch to the ACC mode.
Push and hold the “ENGINE START STOP” switch about 15
seconds while depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the vehicle checked by your Toyota
dealer.
■The starter motor does not turn over, the interior lights and
headlights do not turn on, or the horn does not sound
One of the following may be the cause of the problem.
●One or both of the battery terminals may be disconnected.
●The battery may be discharged. (P. 496)
●There may be a malfunction in the steering lock system (vehi-
cles with smart key system).
Contact your Toyota dealer if the problem cannot be repaired, or if
repair procedures are unknown.

5
When trouble arises
491
5-2. Steps to take in an emergency
AVALON_U (OM41428U)
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake, there
may be a problem with the shift lock system (a system to prevent
accidental operation of the shift lever). Have the vehicle inspected by
your Toyota dealer immediately.
The following steps may be used as an emergency measure to
ensure that the shift lever can be shifted.
Set the parking brake.
Vehicles with smart key system: Turn the “ENGINE START
STOP” switch to ACCESSORY mode.
Vehicles without smart key system: Turn the engine switch
to the “ACC” position.
Depress the brake pedal.
Pry the cover up with a flat-
head screwdriver or equiva-
lent.
To prevent damage to the
cover, cover the tip of the
screwdriver with a rag.
Press the shift lock override
button.
The shift lever can be shifted
while the button is pressed.

492
5-2. Steps to take in an emergency
AVALON_U (OM41428U)
If you lose your keys
New genuine keys can be made by your Toyota dealer. Bring the
other key and the key number stamped on the key number plate.

5
When trouble arises
493
5-2. Steps to take in an emergency
AVALON_U (OM41428U)
If the electronic key does not operate properly (with smart key system)
Locking and unlocking the doors key linked functions
Using the mechanical key
(P. 24) in order to perform the
following operations:
Locks all doors
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again unlocks the other
doors.
If communication between the electronic key and vehicle is inter-
rupted (P. 30) or the electronic key cannot be used because the
battery is depleted, the smart key system and wireless remote con-
trol cannot be used. In such cases, the doors can be opened or the
engine can be started by following the procedure below.

494 5-2. Steps to take in an emergency
AVALON_U (OM41428U)
Changing “ENGINE START STOP” switch modes and starting the
engine
Put the shift lever in “P” and apply the brakes.
Touch the Toyota emblem side of
the electronic key to the
“ENGINE START STOP” switch.
An alarm will sound to indicate
that the start function cannot
detect the electronic key that is
touched to the “ENGINE START
STOP” switch if any of the doors
is opened and closed while the
key is touched to the switch.
To change the “ENGINE START STOP” switch modes: Within
5 seconds of the buzzer sounding, release the brake pedal
and press the “ENGINE START STOP” switch. Modes can be
changed each time the switch is pressed. (P. 149)
To start the engine: Press the “ENGINE START STOP” switch
within 5 seconds after the buzzer sounds, keeping the brake
pedal depressed.
If the “ENGINE START STOP” switch still cannot be operated, con-
tact your Toyota dealer.

5
When trouble arises
495 5-2. Steps to take in an emergency
AVALON_U (OM41428U)
■Stopping the engine
Shift the shift lever to “P” and press the “ENGINE START STOP” switch as
you normally do when stopping the engine.
■Replacing the key battery
As the above procedure is the temporary measure, it is recommended that
the electronic key battery be replaced immediately when the battery
depletes. (P. 428)

496
5-2. Steps to take in an emergency
AVALON_U (OM41428U)
If the vehicle batter y is discharged
The following procedures may be used to start the engine if the vehi-
cle’s battery is discharged.
You can call your Toyota dealer or qualified repair shop.
If you have a set of jumper (or booster) cables and a second vehi-
cle with a 12 volt battery, you can jump start your Toyota following
the steps below.
Connecting the jumper cables.
Positive (+) battery terminal on your vehicle.
Positive (+) battery terminal on the second vehicle.
Negative (-) battery terminal on the second vehicle.
Connect the jumper cable to ground on your vehicle as shown in
the illustration.