2011 CHEVROLET IMPALA Owners Manual

Black plate (83,1)Chevrolet Impala Owner Manual - 2011
Vehicle Care 10-83
permanently change the
appearance and feel of the leather
and are not recommended. Do not
use silicone or wax-based products,
or those containing organic solvents
to clean the vehicle's interior
because they can alter the
appearance by increasing the gloss
in a non-uniform manner
Instrument Panel, Vinyl and
other Plastic Surfaces
To remove dust, a soft cloth
dampened with water can be used.
If a more thorough cleaning is
necessary, a clean soft cloth
dampened with a mild soap solution
can be used to gently remove dust
and dirt. Never use spot lifters or
removers on plastic surfaces. Manycommercial cleaners and coatings
that are sold to preserve and protect
soft plastic surfaces may
permanently change the
appearance and feel of the
interior and are not recommended.
Do not use silicone or wax-based
products, or those containing
organic solvents to clean the
vehicle's interior because they can
alter the appearance by increasing
the gloss in a non-uniform manner.
Some commercial products may
increase gloss on the instrument
panel. The increase in gloss may
cause annoying reflections in the
windshield and even make it difficult
to see through the windshield under
certain conditions.
Care of Safety Belts
Keep belts clean and dry.
{WARNING
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able to
provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.

Black plate (84,1)Chevrolet Impala Owner Manual - 2011
10-84 Vehicle Care
Floor Mats
{WARNING
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the accelerator
pedal and/or brake pedal.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
accelerator or brake pedal.Use the following guidelines for
proper floor mat usage.
.The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the accelerator or
brake pedal. Always check that
the floor mats do not interfere
with the pedals.
.Use the floor mat with the
correct side up. Do not turn
it over.
.Do not place anything on top of
the driver side floor mat.
.Use only a single floor mat on
the driver side.
.Do not place one floor mat on
top of another.
Removing and Replacing the
Floor Mat
The driver side floor mat is held in
place by one hook-type retainer.
1. Pull up on the rear of the mat to
remove it from the hooks.
2. Reinstall the floor mat by lining up the openings on the floor mat
over the hooks and push it down
into position.
3. Make sure the floor mat is properly secured and verify that
it does not interfere with the
accelerator or brake pedals.

Black plate (1,1)Chevrolet Impala Owner Manual - 2011
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Scheduled Maintenance
Scheduled Maintenance . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . 11-6
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . 11-8
Maintenance Records
Maintenance Records . . . . . . . . 11-9
General Information
Notice: Maintenance intervals,
checks, inspections,
recommended fluids, and
lubricants are necessary to keep
this vehicle in good working
condition. Damage caused by
failure to follow scheduled
maintenance might not be
covered by the vehicle warranty.
As the vehicle owner, you are
responsible for the scheduled
maintenance in this section. We
recommend having your dealer
perform these services. Proper
vehicle maintenance helps to keep
the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions for
better air quality.
Because of all the different ways
people use vehicles, maintenance
needs vary. The vehicle might need
more frequent checks and services. Please read the information under
Scheduled Maintenance. To keep
the vehicle in good condition, see
your dealer.
The maintenance schedule is for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See
Vehicle Load Limits
on page 9‑12.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel.
See Recommended Fuel on
page 9‑35.

Black plate (2,1)Chevrolet Impala Owner Manual - 2011
11-2 Service and Maintenance
{WARNING
Performing maintenance work can
be dangerous. Some jobs can
cause serious injury. Perform
maintenance work only if you
have the required know-how and
the proper tools and equipment.
If in doubt, see your dealer to
have a qualified technician do the
work. SeeDoing Your Own
Service Work on page 10‑4.
At your dealer, you can be certain
that you will receive the highest
level of service available. Your
dealer has specially trained
service technicians, uses genuine
replacement parts, as well as,
up‐to‐date tools and equipment to
ensure fast and accurate
diagnostics. The proper replacement parts,
fluids, and lubricants to use are
listed in
Recommended Fluids and
Lubricants on page 11‑6 and
Maintenance Replacement Parts on
page 11‑8. We recommend the use
of genuine parts from your dealer.
Rotation of New Tires
To maintain ride, handling, and
performance of the vehicle, it is
important that the first rotation
service for new tires be performed.
Tires should be rotated every
12 000 km/7,500 miles. See Tire
Rotation on page 10‑51.
Scheduled
Maintenance
When the Change Engine Oil
Soon Message Displays
Change engine oil and filter.
See Engine Oil on page 10‑8.
An Emission Control Service.
When the CHANGE ENGINE OIL
SOON message displays, service is
required for the vehicle as soon as
possible, within the next 1 000 km/
600 miles. If driving under the best
conditions, the engine oil life system
might not indicate the need for
vehicle service for more than a year.
The engine oil and filter must be
changed at least once a year and
the oil life system must be reset.
Your dealer has trained service
technicians who will perform this
work and reset the system. If the
engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 miles
since the last service.

Black plate (3,1)Chevrolet Impala Owner Manual - 2011
Service and Maintenance 11-3
Reset the oil life system whenever
the oil is changed. SeeEngine Oil
Life System on page 10‑10.
Every Engine Oil Change
.Change engine oil and filter.
Reset oil life system. See
Engine Oil on page 10‑8 and
Engine Oil Life System on
page 10‑10. An Emission
Control Service.
.Engine coolant level check. See
Engine Coolant on page 10‑16.
.Engine cooling system
inspection. Visual inspection of
hoses, pipes, fittings, and
clamps and replacement,
if needed.
.Windshield washer fluid level
check. See Washer Fluid on
page 10‑22.
.Windshield wiper blade
inspection for wear, cracking,
or contamination and windshield
and wiper blade cleaning,
if contaminated. See Exterior
Care on page 10‑76. Worn or damaged wiper blade
replacement. See
Wiper Blade
Replacement on page 10‑27.
.Tire inflation pressures check.
See Tire Pressure on
page 10‑44.
.Tire wear inspection. See Tire
Inspection on page 10‑51.
.Rotate tires if necessary. See
Tire Rotation on page 10‑51.
.Fluids visual leak check (or
every 12 months, whichever
occurs first). A leak in any
system must be repaired and
the fluid level checked.
.Engine air cleaner filter
inspection. See Engine Air
Cleaner/Filter on page 10‑13.
.Brake system inspection
(or every 12 months, whichever
occurs first).
.Steering and suspension
inspection. Visual inspection for
damaged, loose, or missing
parts or signs of wear.
.Body hinges and latches, key
lock cylinders, folding seat
hardware, and rear compartment
hinges lubrication. See
Recommended Fluids and
Lubricants on page 11‑6. More
frequent lubrication may be
required when the vehicle is
exposed to a corrosive
environment. Applying silicone
grease on weatherstrips with a
clean cloth makes them last
longer, seal better, and not stick
or squeak.
.Restraint system component
check. See Safety System
Check on page 3‑24.
.Fuel system inspection for
damage or leaks.
.Exhaust system and nearby heat
shields inspection for loose or
damaged components.

Black plate (4,1)Chevrolet Impala Owner Manual - 2011
11-4 Service and Maintenance
Additional Required Services
Every 12 000 km/7,500 Miles
.Rotate tires. Tires should be
rotated every 12 000 km/
7,500 miles. SeeTire Rotation
on page 10‑51.
At Each Fuel Stop
.Engine oil level check. See
Engine Oil on page 10‑8.
.Engine coolant level check. See
Engine Coolant on page 10‑16.
.Windshield washer fluid level
check. See Washer Fluid on
page 10‑22.
Once a Month
.Tire inflation pressures check.
See Tire Pressure on
page 10‑44.
.Tire wear inspection. See Tire
Inspection on page 10‑51.
.Sunroof track and seal
inspection, if equipped.
See Sunroof on page 2‑19. Once a Year
.See
Starter Switch Check on
page 10‑26.
.See Automatic Transmission
Shift Lock Control Function
Check on page 10‑26.
.See Ignition Transmission Lock
Check on page 10‑27.
.See Park Brake and P (Park)
Mechanism Check on
page 10‑27.
.Accelerator pedal check for
damage, high effort, or binding.
Replace if needed.
.Throttle system inspection for
interference, binding or for
damaged or missing parts.
Replace parts as needed.
Replace any components that
have high effort or excessive
wear. Do not lubricate
accelerator or cruise control
cables.
.Underbody flushing service. First Engine Oil Change After
Every 40 000 km/25,000 Miles
.Passenger compartment air filter
replacement (or every
24 months, whichever occurs
first). More frequent replacement
may be needed if you drive in
areas with heavy traffic, areas
with poor air quality, or areas
with high dust levels.
Replacement may also be
needed if you notice reduced air
flow, windows fogging up,
or odors. Your dealer can help
you determine when it is the
right time to replace the filter.

Black plate (5,1)Chevrolet Impala Owner Manual - 2011
Service and Maintenance 11-5
First Engine Oil Change After
Every 80 000 km/50,000 Miles
.Engine air cleaner filter
replacement. SeeEngine Air
Cleaner/Filter on page 10‑13.
.Automatic transmission fluid and
filter change (severe service) for
vehicles mainly driven in heavy
city traffic in hot weather, in hilly
or mountainous terrain, when
frequently towing a trailer,
or used for taxi, police,
or delivery service.
See Automatic Transmission
Fluid on page 10‑11.
.Evaporative control system
inspection. Check all fuel and
vapor lines and hoses for proper
hook‐up, routing, and condition.
Check that the purge valve,
if the vehicle has one, works
properly. Replace as needed. An
Emission Control Service. The
U.S. Environmental Protection
Agency or the California Air
Resources Board has
determined that the failure to perform this maintenance item
will not nullify the emission
warranty or limit recall liability
prior to the completion of the
vehicle's useful life. We,
however, urge that all
recommended maintenance
services be performed at the
indicated intervals and the
maintenance be recorded.
First Engine Oil Change After
Every 160 000 km/100,000 Miles
.Automatic transmission fluid and
filter change (normal service).
See Automatic Transmission
Fluid on page 10‑11.
.Spark plug replacement and
spark plug wires inspection. See
Engine Coolant on page 10‑16.
An Emission Control Service. First Engine Oil Change After
Every 240 000 km/150,000 Miles
.Engine cooling system drain,
flush, and refill (or every five
years, whichever occurs first).
See
Engine Coolant on
page 10‑16. An Emission
Control Service.
.Engine drive belts inspection for
fraying, excessive cracks,
or obvious damage (or every
10 years, whichever occurs
first). Replace, if needed.

Black plate (6,1)Chevrolet Impala Owner Manual - 2011
11-6 Service and Maintenance
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.Usage Fluid/Lubricant
Engine Oil The engine requires engine oil approved to the dexos™
specification. Oils
meeting this specification can be identified with the dexos™ certification
mark. Look for and use only an engine oil that displays the dexos™
certification mark of the proper viscosity grade. See Engine Oil on
page 10‑8.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant.
See
Engine Coolant on page 10‑16.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. U.S. 12377967, in
Canada 89021320).
Windshield Washer Optikleen
®Washer Solvent.
Power Steering System GM Power Steering Fluid (GM Part No. U.S. 89021184, in
Canada 89021186).
Automatic Transmission DEXRON
®‐VI Automatic Transmission Fluid.
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241, in
Canada 10953474).