Black plate (1,1)Chevrolet Impala Owner Manual - 2011
2011 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-14
Performance and Maintenance . . . . . . . . . . . . . . . . 1-17
Keys, Doors and Windows . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Vehicle Security . . . . . . . . . . . . . . 2-12
Exterior Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-8
Safety Belts . . . . . . . . . . . . . . . . . . 3-10
Airbag System . . . . . . . . . . . . . . . . 3-26
Child Restraints . . . . . . . . . . . . . . 3-41 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-2
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . 5-10
Information Displays . . . . . . . . . . 5-24
Vehicle Messages . . . . . . . . . . . . 5-28
Vehicle Personalization . . . . . . . 5-36
Universal Remote System . . . . 5-42
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-2
Interior Lighting . . . . . . . . . . . . . . . . 6-6
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Audio Players . . . . . . . . . . . . . . . . 7-14
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-20 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Maintenance . . . . . . . . . . . . . . . . . . . 8-6
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-16
Engine Exhaust . . . . . . . . . . . . . . 9-24
Automatic Transmission . . . . . . 9-25
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-27
Ride Control Systems . . . . . . . . 9-29
Cruise Control . . . . . . . . . . . . . . . . 9-32
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-35
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-41
Conversions and Add-Ons . . . 9-47
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-29
Bulb Replacement . . . . . . . . . . 10-29
Electrical System . . . . . . . . . . . . 10-33
Black plate (5,1)Chevrolet Impala Owner Manual - 2011
Keys, Doors and Windows 2-5
2. Remove the old battery. Do notuse a metal object.
3. Insert the new battery, positive side facing down. Replace with a
CR2032 or equivalent battery.
4. Snap the transmitter back together.
Remote Vehicle Start
Your vehicle may have a remote
starting feature that allows you to
start the engine from outside the
vehicle. It may also start the
vehicle's heating or air conditioning
systems and rear window defogger.
When the remote start system is
active and the vehicle has an
automatic climate control system,
it will automatically regulate the
inside temperature. Normal
operation of these systems will
return after the ignition key is
turned to ON/RUN. Laws in some communities may
restrict the use of remote starters.
For example, some laws may
require a person using remote start
to have the vehicle in view when
doing so. Check local regulations for
any requirements on remote starting
of vehicles.
Do not use the remote start feature
if your vehicle is low on fuel. Your
vehicle may run out of fuel.
If your vehicle has the remote start
feature, the RKE transmitter
functions will have an increased
range of operation. However, the
range may be less while the vehicle
is running.
There are other conditions which
can affect the performance of the
transmitter. See
Remote Keyless
Entry (RKE) System on page 2‑2.
/(Remote Start): This button will
be on the RKE transmitter if you
have remote start.
To start the vehicle using the
remote start feature:
1. Aim the transmitter at the vehicle.
2. Press and release
Q, then
immediately press and hold
/
for two to four seconds or until
the vehicle's turn signal lamps
flash. The doors will lock.
When the vehicle starts, the
parking lamps turn on and
remain on while the engine is
running.
The remote start feature provides
two separate starts per ignition
cycle, each with 10 minutes of
engine running time, or one start
with a time extension. The first start
must expire or be canceled to get
two separate 10-minute starts.
Black plate (6,1)Chevrolet Impala Owner Manual - 2011
2-6 Keys, Doors and Windows
If it is the first remote start since the
vehicle has been driven, repeat the
previous steps, while the engine is
still running, to extend the engine
running time by 10 minutes from the
time you repeat the steps for remote
starting. The remote start running
time can be extended one time and
only after the first remote start.
After entering the vehicle during a
remote start, insert and turn the key
to ON/RUN to drive the vehicle.
The engine will shut off
automatically after 10 minutes,
unless a time extension has been
done or the vehicle's key is inserted
into the ignition switch and turned
to ON/RUN.
To manually shut off a remote start,
do any of the following.
.Aim the RKE transmitter at the
vehicle and press and release
the remote start button.
.Turn on the hazard warning
flashers.
.Turn the ignition switch out of
LOCK/OFF and then back
to LOCK/OFF.
After the engine has been started
two times, or one time with a time
extension, the vehicle's ignition
must be turned to ON/RUN using
the key before the remote start
procedure can be used again. See
Ignition Positions on page 9‑16 for
information regarding the ignition
positions on your vehicle.
The remote vehicle start feature will
not operate if any of the follow
occur:
.The vehicle's key is in the
ignition.
.The vehicle's hood is open.
.The hazard warning flashers
are on.
.The check engine light is on.
See Malfunction Indicator Lamp
on page 5‑17.
.The engine coolant temperature
is too high.
.The oil pressure is low.
.The content theft-deterrent alarm
has been activated.
.Two remote vehicle starts,
or one start with a time
extension, have already been
provided for that ignition cycle.
Door Locks
{WARNING
Unlocked doors can be
dangerous.
.Passengers, especially
children, can easily open the
doors and fall out of a moving
vehicle. When a door is
locked, the handle will not
open it. The chance of being
thrown out of the vehicle in a
crash is increased if the
doors are not locked.
(Continued)
Black plate (13,1)Chevrolet Impala Owner Manual - 2011
Keys, Doors and Windows 2-13
Immobilizer
SeeRadio Frequency Statement on
page 13‑17 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
Immobilizer Operation
This vehicle has PASS-Key®III+
(Personalized Automotive Security
System) theft-deterrent system.
PASS-Key III+ is a passive
theft-deterrent system.
The system is automatically armed
when the key is removed from the
ignition.
The system is automatically
disarmed when the key is turned to
ON/RUN, ACC/ACCESSORY,
or START from the LOCK/OFF
position.
You do not have to manually arm or
disarm the system. The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it prevents the vehicle
from starting. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
If the engine does not start and the
security light on the instrument
panel cluster comes on when trying
to start the vehicle, there may be a
problem with the theft-deterrent
system. Turn the ignition off and
try again.
If the engine still does not start,
and the key appears to be
undamaged, try another ignition key.
At this time, you may also want to
check the fuse. See
Fuses and
Circuit Breakers on page 10‑34. If the engine still does not start with
the other key, the vehicle needs
service. If the vehicle does start, the
first key may be faulty. See your
dealer who can service the
PASS-Key III+ to have a new
key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. The following
procedure is for programming
additional keys only. If all the
currently programmed keys are lost
or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank cut exactly as the
ignition key that operates the
system.
Black plate (14,1)Chevrolet Impala Owner Manual - 2011
2-14 Keys, Doors and Windows
To program the new additional key:
1. Verify that the new key has a
1stamped on it.
2. Insert the original, already programmed key in the ignition
and start the engine. If the
engine will not start, see your
dealer for service.
3. After the engine has started, turn the key to LOCK/OFF,
and remove the key.
4. Insert the new key to be programmed and turn it to
the ON/RUN position within
five seconds of turning the
ignition to the LOCK/OFF
position in Step 3.
The security light will turn off
once the key has been
programmed. 5. Repeat Steps 1 through 4 if
additional keys are to be
programmed.
If you lose or damage your
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device
that disarms or deactivates
the theft-deterrent system in
the vehicle.
Exterior Mirrors
Convex Mirrors
{WARNING
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Black plate (10,1)Chevrolet Impala Owner Manual - 2011
5-10 Instruments and Controls
Ashtrays
The vehicle may have an ashtray.
The ashtray may be located in the
console, if the vehicle has one;
otherwise, it may be located in the
center armrest of the front seat.
Notice:If papers, pins, or other
flammable items are put in the
ashtray, hot cigarettes or other
smoking materials could ignite
them and possibly damage the
vehicle. Never put flammable
items in the ashtray.
Warning Lights,
Gauges, and
Indicators
Warning lights and gauges can
signal that something is wrong
before it becomes serious enough
to cause an expensive repair or
replacement. Paying attention to the
warning lights and gauges could
prevent injury.
Warning lights come on when there
could be a problem with a vehicle
function. Some warning lights come
on briefly when the engine is started
to indicate they are working. Gauges can indicate when there
could be a problem with a vehicle
function. Often gauges and warning
lights work together to indicate a
problem with the vehicle.
When one of the warning lights
comes on and stays on while
driving, or when one of the gauges
shows there may be a problem,
check the section that explains what
to do. Follow this manual's advice.
Waiting to do repairs can be costly
and even dangerous.
Black plate (15,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-15
Airbag Readiness Light
The system checks the airbag's
electrical system for possible
malfunctions. If the light stays on
it indicates there is an electrical
problem. The system check
includes the airbag sensor, the
pretensioners, the airbag modules,
the wiring and the crash sensing
and diagnostic module. For more
information on the airbag system,
seeAirbag System on page 3‑26.
The airbag readiness light flashes
for a few seconds when the engine
is started. If the light does not come
on then, have it fixed immediately.
{WARNING
If the airbag readiness light stays
on after the vehicle is started or
comes on while driving, it means
the airbag system might not be
working properly. The airbags in
the vehicle might not inflate in a
(Continued)
WARNING (Continued)
crash, or they could even inflate
without a crash. To help avoid
injury, have the vehicle serviced
right away.
If there is a problem with the airbag
system, an airbag Driver Information
Center (DIC) message can also
come on. See Airbag System
Messages on page 5‑33 for more
information.
Black plate (16,1)Chevrolet Impala Owner Manual - 2011
5-16 Instruments and Controls
Passenger Airbag Status
Indicator
The vehicle has the passenger
sensing system. SeePassenger
Sensing System on page 3‑34 for
important safety information. The
instrument panel has a passenger
airbag status indicator.
United States
Canada
When the vehicle is started, the
passenger airbag status indicator
will light ON and OFF, or the symbol
for on and off, for several seconds as a system check. If you are using
remote start, if equipped, to start the
vehicle from a distance, you may
not see the system check. Then,
after several more seconds, the
status indicator will light either
ON or OFF, or either the on or off
symbol to let you know the status of
the right front passenger frontal
airbag.
If the word ON or the on symbol is
lit on the passenger airbag status
indicator, it means that the right
front passenger frontal airbag is
enabled (may inflate).
If the word OFF or the off symbol is
lit on the airbag status indicator, it
means that the passenger sensing
system has turned off the right front
passenger frontal airbag.
If, after several seconds, both status
indicator lights remain on, or if there
are no lights at all, there may be a
problem with the lights or the
passenger sensing system.
See your dealer for service.
{WARNING
If the airbag readiness light ever
comes on and stays on, it means
that something may be wrong
with the airbag system. To help
avoid injury to yourself or others,
have the vehicle serviced right
away. See
Airbag Readiness
Light on page 5‑15 for more
information, including important
safety information.
Charging System Light
This light comes on briefly when the
ignition key is turned to START, but
the engine is not running, as a
check to show it is working.