
Black plate (1,1)Chevrolet Impala Owner Manual - 2011
2011 Chevrolet Impala Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-14
Performance and Maintenance . . . . . . . . . . . . . . . . 1-17
Keys, Doors and Windows . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Vehicle Security . . . . . . . . . . . . . . 2-12
Exterior Mirrors . . . . . . . . . . . . . . . 2-14
Interior Mirrors . . . . . . . . . . . . . . . . 2-15
Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-8
Safety Belts . . . . . . . . . . . . . . . . . . 3-10
Airbag System . . . . . . . . . . . . . . . . 3-26
Child Restraints . . . . . . . . . . . . . . 3-41 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Additional Storage Features . . . 4-2
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . 5-10
Information Displays . . . . . . . . . . 5-24
Vehicle Messages . . . . . . . . . . . . 5-28
Vehicle Personalization . . . . . . . 5-36
Universal Remote System . . . . 5-42
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-2
Interior Lighting . . . . . . . . . . . . . . . . 6-6
Lighting Features . . . . . . . . . . . . . . 6-6
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
Audio Players . . . . . . . . . . . . . . . . 7-14
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-20 Climate Controls
. . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-5
Maintenance . . . . . . . . . . . . . . . . . . . 8-6
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-16
Engine Exhaust . . . . . . . . . . . . . . 9-24
Automatic Transmission . . . . . . 9-25
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-27
Ride Control Systems . . . . . . . . 9-29
Cruise Control . . . . . . . . . . . . . . . . 9-32
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-35
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-41
Conversions and Add-Ons . . . 9-47
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-29
Bulb Replacement . . . . . . . . . . 10-29
Electrical System . . . . . . . . . . . . 10-33

Black plate (15,1)Chevrolet Impala Owner Manual - 2011
In Brief 1-15
For radios without a FAV button, up
to 18 stations (6 FM1, 6 FM2, and
6 AM), can be programmed on the
6 numbered buttons.
SeeOperation on page 7‑2.
Setting the Clock
To set the time and date for the
Radio with CD (MP3):
1. Turn the radio on.
2. Press
Hand the HR, MIN, MM,
DD, and YYYY (hour, minute,
month, day, and year) display.
3. Press the pushbutton located below any one of the tabs that
you want to change.
4. Increase or decrease the time or date by turning
fclockwise or
counterclockwise.
For detailed instructions on setting
the clock for your specific audio
system, see Clock on page 5‑7.
Satellite Radio
XM is a satellite radio service
that is based in the 48 contiguous
United States and 10 Canadian
provinces. XM satellite radio has a
wide variety of programming and
commercial-free music, coast to
coast, and in digital-quality sound.
A fee is required to receive the
XM service.
For more information, refer to:
.www.xmradio.com or call
1-800-929-2100 (U.S.)
.www.xmradio.ca or call
1-877-438-9677 (Canada)
See “XM Satellite Radio Service”
under Satellite Radio on page 7‑8.
Portable Audio Devices
This vehicle may have an auxiliary
input jack, located on the audio
faceplate. External devices such as iPod
®, MP3 players, etc. can be
connected to the auxiliary input jack
using a 3.5 mm (1/8 in) input jack
cable.
See “Using the Auxiliary Input Jack”
under Auxiliary Devices on
page 7‑19.
Bluetooth®
For vehicles with a Bluetooth
system, it allows users with a
Bluetooth‐enabled cell phone to
make and receive hands-free calls
using the vehicle’ s audio system
and controls.
The Bluetooth‐enabled cell phone
must be paired with the Bluetooth
system before it can be used in the
vehicle. Not all phones will support
all functions. For more information,
visit www.gm.com/bluetooth.
For more information, see Bluetooth
on page 7‑20.

Black plate (17,1)Chevrolet Impala Owner Manual - 2011
In Brief 1-17
[:Press to disengage cruise
control without erasing the set
speed from memory.
For more information, see Cruise
Control on page 9‑32.
Power Outlets
The vehicle has three 12‐volt outlets
which can be used to plug in
electrical equipment, such as a cell
phone or MP3 player.
On vehicles with a center console,
one outlet is located inside the
center floor console and two outlets
are located at the front of the
console bin under the instrument
panel.
On vehicles without a center
console, two are located under the
climate controls and another outlet
for the rear seat passengers is at
the rear of the center front seat.
Remove the cover to access and
replace when not in use.
See Power Outlets on page 5‑9.
Performance and
Maintenance
Traction Control
System (TCS)
The vehicle may have a traction
control system which limits wheel
spin. The system turns on
automatically every time the vehicle
is started.
.For vehicles with traction control,
press and release
ion the
instrument panel to turn off
traction control.
Filluminates
and the appropriate DIC
message displays. See Ride
Control System Messages on
page 5‑32.
.For vehicles with traction control
and electronic stability control,
press and release
5on the
instrument panel to turn off
traction control.
Filluminates
and the appropriate DIC
message displays. See Ride
Control System Messages on
page 5‑32.
.Press and release the button
again to turn on traction control.
For more information, see Traction
Control System (TCS) on
page 9‑29.

Black plate (7,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-7
Clock
Without Date Display
AM/FM Base Radio with a Single
CD Player
This radio has a
Hbutton for setting
the time.
To set the time:
1. Press the
Hbutton until the
hour begins flashing on the
display. Press
Ha second time
and the minutes begin flashing
on the display. 2. To increase or decrease the
time, do one of the following
while the hours or minutes
are flashing:
.Turn thefknob.
.Press¨SEEK or©SEEK.
.Press\FWD orsREV.
3. Press the
Hbutton again until
the clock display stops flashing
to set the currently displayed
time, or wait five seconds until
the flashing stops and the
current time displayed is
automatically set. To change the time default setting
from 12 hour to 24 hour, press the
Hbutton until 12H or 24H is
displayed. Once 12H or 24H is
displayed, turn the
fknob to the
desired option to select the setting.
Press the
Hbutton again to apply
the setting, or let the screen
time out.

Black plate (8,1)Chevrolet Impala Owner Manual - 2011
5-8 Instruments and Controls
With Date Display
Single CD (MP3) Player
This radio has a
Hbutton for
setting the time.
To set the time and date:
1. Turn the radio on.
2. Press the
Hbutton and the
HR, MIN, MM, DD, and YYYY
(hour, minute, month, day,
and year) display.
3. Press the pushbutton located under any one of the tabs to
be changed. 4. To increase the time or date, do
one of the following:
.Press the pushbutton below
the selected tab.
.Turn thefknob clockwise.
.Press¨SEEK.
.Press\FWD.
5. To decrease the time or date, do one of the following:
.Turn thefknob
counter‐clockwise.
.Press©SEEK.
.PresssREV.
The date does not automatically
display. To see the date press the
Hbutton while the radio is on. The
date with display times out after a
few seconds and goes back to the
normal radio and time display. To change the time default setting
from 12 hour to 24 hour or to
change the date default setting from
month/day/year to day/month/year:
1. Press the
Hbutton and then
the pushbutton located under
the forward arrow tab. The time
12H and 24H, and the date
MM/DD/YYYY (month, day,
and year) and DD/MM/YYYY
(day, month, and year) displays.
2. Press the pushbutton located under the desired option.
3. Press the
Hor MENU button
again to apply the selected
default, or let the screen
time out.

Black plate (9,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-9
Power Outlets
The vehicle has three 12‐volt outlets
which can be used to plug in
electrical equipment, such as a cell
phone or MP3 player.
On vehicles with a center console,
one outlet is located inside the
center floor console and two outlets
are located at the front of the
console bin under the instrument
panel.
On vehicles without a center
console, two are located under the
climate controls and another outlet
for the rear seat passengers is at
the rear of the center front seat.
Remove the cover to access and
replace when not in use.
{WARNING
Power is always supplied to the
outlets. Do not leave electrical
equipment plugged in when the(Continued)
WARNING (Continued)
vehicle is not in use because the
vehicle could catch fire and cause
injury or death.
Notice: Leaving electrical
equipment plugged in for an
extended period of time while
the vehicle is off will drain the
battery. Always unplug electrical
equipment when not in use and
do not plug in equipment that
exceeds the maximum 20 ampere
rating.
Certain accessory plugs may not be
compatible with the accessory
power outlet and could overload
vehicle and adapter fuses. If a
problem is experienced, see
your dealer.
When adding electrical equipment,
be sure to follow the proper
installation instructions included
with the equipment. See Add-On
Electrical Equipment on page 9‑47. Notice:
Hanging heavy
equipment from the power outlet
can cause damage not covered
by the vehicle warranty. The
power outlets are designed for
accessory power plugs only, such
as cell phone charge cords.
Cigarette Lighter
The vehicle may have a cigarette
lighter. The cigarette lighter may be
located in the console, if the vehicle
has one; otherwise, it may be
located in the center armrest of
the front seat.
Notice: Holding a cigarette lighter
in while it is heating does not let
the lighter back away from the
heating element when it is hot.
Damage from overheating can
occur to the lighter or heating
element, or a fuse could be
blown. Do not hold a cigarette
lighter in while it is heating.
To use the lighter, just push it in all
the way and let go. When it is ready,
it will pop back out by itself.

Black plate (1,1)Chevrolet Impala Owner Manual - 2011
Infotainment System 7-1
Infotainment
System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . 7-1
Theft-Deterrent Feature . . . . . . . 7-1
Operation . . . . . . . . . . . . . . . . . . . . . 7-2
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . 7-6
Satellite Radio . . . . . . . . . . . . . . . . 7-8
Radio Reception . . . . . . . . . . . . . 7-12
Backglass Antenna . . . . . . . . . . 7-13
Satellite Radio Antenna . . . . . . 7-13
Audio Players
CD Player . . . . . . . . . . . . . . . . . . . 7-14
Auxiliary Devices . . . . . . . . . . . . 7-19
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . . 7-20
Introduction
Determine which radio the vehicle
has and read the following pages to
become familiar with its features.
{WARNING
Taking your eyes off the road for
extended periods could cause a
crash resulting in injury or death
to you or others. Do not give
extended attention to
entertainment tasks while driving.
This system provides access to
many audio and non-audio listings.
To minimize taking your eyes off the
road while driving, do the following
while the vehicle is parked:
.Become familiar with the
operation and controls of the
audio system.
.Set up the tone, speaker
adjustments, and preset radio
stations. For more information, see
Defensive
Driving on page 9‑2.
Notice: Contact your dealer
before adding any equipment.
Adding audio or communication
equipment could interfere with
the operation of the vehicle's
engine, radio, or other systems,
and could damage them. Follow
federal rules covering mobile
radio and telephone equipment.
The vehicle has Retained
Accessory Power (RAP). With RAP,
the audio system can be played
even after the ignition is turned off.
See Retained Accessory Power
(RAP) on page 9‑18 for more
information.
Theft-Deterrent Feature
TheftLock®is designed to
discourage theft of the vehicle's
radio by learning a portion of the
Vehicle Identification Number (VIN).
The radio does not operate if it is
stolen or moved to a different
vehicle.

Black plate (14,1)Chevrolet Impala Owner Manual - 2011
7-14 Infotainment System
Audio Players
CD Player
Some CD players can play MP3
CD-R or CD-RW discs. See“MP3”
later in this section for more
information.
The CD player can play the smaller
8 cm (3 in) single discs with an
adapter ring.
Care of the CD Player
Do not add labels to a disc. It could
get caught in the CD player. Use a
marking pen to write on the top of
the disc if a description is needed.
Do not use CD lens cleaners.
They could damage the CD player.
Notice: If a label is added to a
CD, or more than one CD is
inserted into the slot at a time,
or an attempt is made to play
scratched or damaged CDs, the
CD player could be damaged. While using the CD player, use
only CDs in good condition
without any label, load one CD at
a time, and keep the CD player
and the loading slot free of
foreign materials, liquids,
and debris.
If an error displays, see
“CD
Messages” later in this section.
Care of CDs
Store a disc in its original case
or a protective case and away from
direct sunlight and dust. If the
bottom of a disc is damaged it may
not play properly or at all. Do not
touch the bottom of a disc while
handling it, pick it up by grasping
the outer edges or the edge of the
hole and the outer edge.
If the surface of a disc is dirty, take
a soft, lint‐free cloth or dampen a
clean, soft cloth in a mild, neutral
detergent solution mixed with water,
and clean it. Make sure the wiping
process starts from the center to
the edge.
Inserting a Disc
Insert the disc partway into the slot,
label side up. The player pulls it in
and the disc begins playing.
Use an adapter ring when playing
the smaller 8 cm (3 in) discs.
Smaller discs with the adapter ring
are loaded the same way as a
full-size disc.
Ejecting a Disc
ZEJECT:Press to eject the disc.
If the disc is not removed after
several seconds, the CD player
automatically pulls the disc back in.
Playing a CD
When a CD is inserted into the
player, the CD symbol displays. As
each new track starts to play, the
track number displays.
If the ignition or radio is turned off
when a CD is in the player, the CD
stays in the player. If the ignition or
radio is turned on when a CD is in