
Black plate (2,1)Chevrolet Impala Owner Manual - 2011
2-2 Keys, Doors and Windows
Keys and Locks
Keys
{WARNING
Leaving children in a vehicle with
the ignition key is dangerous for
many reasons. Children or others
could be badly injured or even
killed. They could operate the
power windows or other controls
or even make the vehicle move.
The windows will function with the
keys in the ignition and children
could be seriously injured or killed
if caught in the path of a closing
window. Do not leave the keys in
a vehicle with children.
The key can be used for the ignition
and the driver's door. If the vehicle
is a taxi model, the key can also be
used in the trunk.
See your dealer if a replacement
key or additional key is needed.
Notice:If the keys get locked in
the vehicle, it may have to be
damaged to get them out.
Always carry a spare key.
If you are locked out of your vehicle,
contact Roadside Assistance. See
Roadside Assistance Program on
page 13‑7 for more information.
Remote Keyless Entry
(RKE) System
SeeRadio Frequency Statement on
page 13‑17 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
If there is a decrease in the
RKE operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See “Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.

Black plate (4,1)Chevrolet Impala Owner Manual - 2011
2-4 Keys, Doors and Windows
Programming Transmitters to
the Vehicle
Only RKE transmitters programmed
to the vehicle will work. If a
transmitter is lost or stolen, a
replacement can be purchased and
programmed through your dealer.
When the replacement transmitter
is programmed to the vehicle, all
remaining transmitters must also
be programmed. Any lost or stolen
transmitters no longer work once
the new transmitter is programmed.
Each vehicle can have up to eight
transmitters programmed to it.
See your dealer to program new
transmitters.
Battery Replacement
Replace the battery if the REPLACE
BATTERY IN REMOTE KEY
message displays in the DIC.
See“REPLACE BATTERY IN
REMOTE KEY” underKey and Lock
Messages on page 5‑32 for
additional information.
Notice: When replacing the
battery, do not touch any of the
circuitry on the transmitter.
Static from your body could
damage the transmitter.
To replace the battery:
1. Separate the transmitter with a flat, thin object, such as a flat
head screwdriver.
.Carefully insert the tool into
the notch located along the
parting line of the
transmitter. Do not insert
the tool too far. Stop as
soon as resistance is felt.
.Twist the tool until the
transmitter is separated.

Black plate (5,1)Chevrolet Impala Owner Manual - 2011
Keys, Doors and Windows 2-5
2. Remove the old battery. Do notuse a metal object.
3. Insert the new battery, positive side facing down. Replace with a
CR2032 or equivalent battery.
4. Snap the transmitter back together.
Remote Vehicle Start
Your vehicle may have a remote
starting feature that allows you to
start the engine from outside the
vehicle. It may also start the
vehicle's heating or air conditioning
systems and rear window defogger.
When the remote start system is
active and the vehicle has an
automatic climate control system,
it will automatically regulate the
inside temperature. Normal
operation of these systems will
return after the ignition key is
turned to ON/RUN. Laws in some communities may
restrict the use of remote starters.
For example, some laws may
require a person using remote start
to have the vehicle in view when
doing so. Check local regulations for
any requirements on remote starting
of vehicles.
Do not use the remote start feature
if your vehicle is low on fuel. Your
vehicle may run out of fuel.
If your vehicle has the remote start
feature, the RKE transmitter
functions will have an increased
range of operation. However, the
range may be less while the vehicle
is running.
There are other conditions which
can affect the performance of the
transmitter. See
Remote Keyless
Entry (RKE) System on page 2‑2.
/(Remote Start): This button will
be on the RKE transmitter if you
have remote start.
To start the vehicle using the
remote start feature:
1. Aim the transmitter at the vehicle.
2. Press and release
Q, then
immediately press and hold
/
for two to four seconds or until
the vehicle's turn signal lamps
flash. The doors will lock.
When the vehicle starts, the
parking lamps turn on and
remain on while the engine is
running.
The remote start feature provides
two separate starts per ignition
cycle, each with 10 minutes of
engine running time, or one start
with a time extension. The first start
must expire or be canceled to get
two separate 10-minute starts.

Black plate (1,1)Chevrolet Impala Owner Manual - 2011
Instruments and Controls 5-1
Instruments and
Controls
Controls
Steering Wheel Adjustment . . . 5-2
Steering Wheel Controls . . . . . . 5-3
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Windshield Wiper/Washer . . . . . 5-4
Compass . . . . . . . . . . . . . . . . . . . . . 5-5
Clock . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Power Outlets . . . . . . . . . . . . . . . . . 5-9
Cigarette Lighter . . . . . . . . . . . . . . 5-9
Ashtrays . . . . . . . . . . . . . . . . . . . . . 5-10
Warning Lights, Gauges, and
Indicators
Warning Lights, Gauges, andIndicators . . . . . . . . . . . . . . . . . . 5-10
Instrument Cluster . . . . . . . . . . . 5-11
Speedometer . . . . . . . . . . . . . . . . 5-12
Odometer . . . . . . . . . . . . . . . . . . . . 5-12
Tachometer . . . . . . . . . . . . . . . . . . 5-12
Fuel Gauge . . . . . . . . . . . . . . . . . . 5-12 Engine Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-13
Safety Belt Reminders . . . . . . . 5-14
Airbag Readiness Light . . . . . . 5-15
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . 5-16
Charging System Light . . . . . . 5-16
Malfunction Indicator Lamp . . . . . . . . . . . . . 5-17
Brake System Warning Light . . . . . . . . . . . . . . . . . . . . . . . 5-19
Antilock Brake System (ABS) Warning Light . . . . . . . . . . . . . . 5-20
Electronic Stability Control (ESC) Indicator Light . . . . . . . 5-21
Traction Control System (TCS) Warning Light . . . . . . . 5-21
Engine Coolant Temperature Warning Light . . . . . . . . . . . . . . 5-22
Tire Pressure Light . . . . . . . . . . 5-22
Engine Oil Pressure Light . . . . 5-23
Security Light . . . . . . . . . . . . . . . . 5-23
High-Beam on Light . . . . . . . . . 5-24
Front Fog Lamp Light . . . . . . . . 5-24
Cruise Control Light . . . . . . . . . 5-24
Information Displays
Driver Information Center (DIC) . . . . . . . . . . . . . . . 5-24
Vehicle Messages
Vehicle Messages . . . . . . . . . . . 5-28
Battery Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . 5-29
Brake System Messages . . . . 5-29
Door Ajar Messages . . . . . . . . . 5-29
Engine Cooling System Messages . . . . . . . . . . . . . . . . . . 5-30
Engine Oil Messages . . . . . . . . 5-31
Engine Power Messages . . . . 5-31
Fuel System Messages . . . . . . 5-32
Key and Lock Messages . . . . . 5-32
Lamp Messages . . . . . . . . . . . . . 5-32
Ride Control System Messages . . . . . . . . . . . . . . . . . . 5-32
Airbag System Messages . . . . 5-33
Anti-Theft Alarm System Messages . . . . . . . . . . . . . . . . . . 5-34
Service Vehicle Messages . . . 5-34
Tire Messages . . . . . . . . . . . . . . . 5-34
Transmission Messages . . . . . 5-35
Vehicle Reminder Messages . . . . . . . . . . . . . . . . . . 5-36
Washer Fluid Messages . . . . . 5-36

Black plate (32,1)Chevrolet Impala Owner Manual - 2011
5-32 Instruments and Controls
Fuel System Messages
FUEL LEVEL LOW
This message displays when your
vehicle is low on fuel. Refill the fuel
tank as soon as possible. SeeFuel
Gauge on page 5‑12 andFilling the
Tank on page 9‑38 for more
information.
TIGHTEN GAS CAP
This message may be displayed if
the gas cap is not on, or is not fully
tightened. Check the gas cap to
ensure that it is on properly.
See Filling the Tank on page 9‑38
for more information.
Key and Lock Messages
REPLACE BATTERY IN
REMOTE KEY
This message displays when the
battery in the Remote Keyless
Entry (RKE) transmitter needs to
be replaced. To replace the battery, see
“Battery Replacement” under
Remote Keyless Entry (RKE)
System Operation on page 2‑3.
Lamp Messages
AUTOMATIC LIGHT
CONTROL OFF
This message displays when the
automatic headlamps are turned off.
See Exterior Lamp Controls on
page 6‑2 for more information.
AUTOMATIC LIGHT
CONTROL ON
This message displays when the
automatic headlamps are turned on.
SeeExterior Lamp Controls on
page 6‑2 for more information.
TURN SIGNAL ON
This message displays as a
reminder to turn off the turn signal
if you drive your vehicle for more
than about 1.2 km (0.75 mile) with
a turn signal on. See Turn and
Lane-Change Signals on page 6‑5. This message displays and a chime
sounds only when the ignition is in
ON/RUN. The message will not
disappear until the turn signal is
manually turned off, or a turn is
completed.
Ride Control System
Messages
SERVICE STABILITRAK
If your vehicle has Electronic
Stability Control (ESC), this
message displays if there has been
a problem detected with ESC. The
ESC/TCS light also appears on the
instrument panel cluster. See
Electronic Stability Control (ESC) on
page 9‑31
for more information.
If this message turns on while you
are driving, pull off the road as
soon as possible and stop carefully.
Try resetting the system by turning
the ignition off and then back on.

Black plate (7,1)Chevrolet Impala Owner Manual - 2011
Lighting 6-7
When the ignition is on, illuminated
entry is inactive, which means the
courtesy lamps will not come on
unless a door is opened.
Delayed Entry Lighting
Delayed entry lighting illuminates
the interior for a period of time after
all the doors have been closed.
The ignition must be off for delayed
entry lighting to work. Immediately
after all the doors have been closed,
the delayed entry lighting feature
continues to work until one of the
following occurs:
.The ignition is in ON/RUN.
.The doors are locked.
.An illumination period of about
25 seconds has elapsed.
If during the illumination period a
door is opened, the timed
illumination period is canceled and
the interior lamps remain on.
Delayed Exit Lighting
This feature illuminates the interior
for a period of time after the key is
removed from the ignition.
The ignition must be off for delayed
exit lighting to work. When the key
is removed, interior illumination
activates and remains on until one
of the following occurs:
.The ignition is in ON/RUN.
.The power door locks are
activated.
.An illumination period of
20 seconds has elapsed.
If during the illumination period a
door is opened, the timed
illumination period will be canceled
and the interior lamps will remain on
because a door is open.
Parade Dimming
Parade mode automatically prohibits
the dimming of the instrument panel
displays during the daylight while
the headlamps are on so that the
displays are still able to be seen.
Battery Load
Management
The vehicle has Electric Power
Management (EPM) that estimates
the battery's temperature and state
of charge. It then adjusts the voltage
for best performance and extended
life of the battery.
When the battery's state of
charge is low, the voltage is raised
slightly to quickly bring the charge
back up. When the state of charge
is high, the voltage is lowered
slightly to prevent overcharging.

Black plate (17,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-17
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake
and steering systems and disable
the airbags.
In an emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to neutral. This can be done while the vehicle is
moving. After shifting to neutral,
firmly apply the brakes and steer
the vehicle to a safe location. 3. Come to a complete stop, shift
to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑29
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from left to right while turning the
key to ACC/ACCESSORY. If this
doesn't work, then the vehicle
needs service.
B (ACC/ACCESSORY): This is the
position in which you can operate
the radio and windshield wipers
while the engine is off. To use
ACC/ACCESSORY, turn the key
clockwise. C (ON/RUN):
This position can
be used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. The switch
stays in this position when the
engine is running.
If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
D (START): This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning chime will sound and the
Driver Information Center (DIC) will
display DRIVER DOOR OPEN
when the driver door is opened, the
ignition is in ACC/ACCESSORY or
LOCK/OFF, and the key is in the
ignition. See Door Ajar Messages
on page 5‑29 for more information.

Black plate (19,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-19
When the Low Fuel warning
lamp is on and the FUEL LEVEL
LOW message is displayed in
the Driver Information Center
(DIC), the Computer‐Controlled
Cranking System is disabled to
prevent possible vehicle
component damage. When this
happens, hold the ignition switch
in the START position to
continue engine cranking.
Notice: Cranking the engine for
long periods of time, by returning
the key to the START position
immediately after cranking has
ended, can overheat and damage
the cranking motor, and drain the
battery. Wait at least 15 seconds
between each try, to let the
cranking motor cool down. 2. If the engine does not start after
5‐10 seconds, especially in very
cold weather (below −18°C or
0°F), it could be flooded with too
much gasoline. Try pushing the
accelerator pedal all the way to
the floor and holding it there as
you hold the key in START for
up to a maximum of 15 seconds.
Wait at least 15 seconds
between each try, to allow the
cranking motor to cool down.
When the engine starts, let go of
the key and accelerator. If the
vehicle starts briefly but then
stops again, repeat these steps. This clears the extra gasoline
from the engine. Do not race the
engine immediately after starting
it. Operate the engine and
transmission gently until the oil
warms up and lubricates all
moving parts.
Notice: The engine is designed to
work with the electronics in the
vehicle. If you add electrical parts
or accessories, you could change
the way the engine operates.
Before adding electrical
equipment, check with your
dealer. If you do not, the engine
might not perform properly. Any
resulting damage would not be
covered by the vehicle warranty.