2010 MERCEDES-BENZ GLK350 4MATIC Owner's Manual

The use of infant or child restraints is required
by law in all 50 states, the District of
Columbia, the U.S. territories and all
Canadian provinces.
Infants and small children should be seated
in an appropriate infant or child restraint
system. They must be properly secured in
accordance with the manufacturer’s
instructions for the child restraint. All infant
or child restraint systems must comply with
U.S. Federal Motor Vehicle Safety Standards
213 and 225 and Canadian Motor Vehicle
Safety Standards 213 and 210.2.
A statement by the child restraint
manufacturer of compliance with these
standards can be found on the instruction
label on the restraint and in the instruction
manual provided with the restraint.
When using any infant restraint, toddler
restraint, or booster seat, make sure to
carefully read and follow all manufacturer’s
instructions for installation and use.
Please read and observe warning labels
affixed to the inside of the vehicle and to
infant or child restraints.GWarning!
According to accident statistics, children are
safer when properly restrained in the rear
seating positions than in the front seating
position. Thus, we strongly recommend that
children be placed in the rear seats whenever
possible. Regardless of seating position,
children 12 years old and under must be
seated and properly secured in an appropriate
infant restraint, toddler restraint, or booster
seat recommended for the size and weight of
the child.
The infant or child restraint must be properly
secured with the vehicle’s seat belt, the seat
belt and top tether strap, or lower anchors and
top tether strap, fully in accordance with the
child seat manufacturer’s instructions.
Occupants, especially children, should always
sit as upright as possible, wear the seat belt
properly and use an appropriately sized infant
restraint, toddler restraint, or booster seat
recommended for the size and weight of the
child.
Children can be killed or seriously injured by
an inflating air bag. Note the following
important information when circumstances
require you to place a child in the front
passenger seat:
R USA only: Your vehicle is equipped with air
bag technology designed to deactivate the
front passenger front air bag in your vehicle
when the system senses the weight of a
typical 12-month-old child or less along
with the weight of a standard appropriate
child restraint on the front passenger seat.
R USA only: For children larger than the
typical 12-month-old child, the front
passenger front air bag may or may not be
activated. Always make sure the
45 indicator lamp is illuminated,
indicating that the front passenger front air
bag is deactivated.
R Canada only: Children 12 years old and
under must never ride in the front seat,
except in a Mercedes-Benz authorized
BabySmart™ compatible child seat, which
operates with the BabySmart™ system
installed in the vehicle to deactivate the
front passenger front air bag when it is
installed properly. Otherwise they will be
struck by the air bag when it inflates in a
crash. If this happens, serious or fatal injury
will result.
R A child in a rear-facing child restraint on the
front passenger seat will be seriously
injured or even killed if the front passenger
front air bag inflates in a collision which
could occur under some circumstances,
even with the air bag technology installed
in your vehicle. The only means to
completely eliminate this risk is to never
place a child in a rear-facing child restraint
in the front seat. We therefore strongly
recommend that you always place a child
in a rear-facing child restraint in a backseat.Occupant safety55Safety and securityX204_AKB; 3; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T19:16:58+02:00 - Seite 55Z

RIf you must install a rear-facing child
restraint on the front passenger seat
because circumstances require you to do
so, make sure the 45 indicator lamp
is illuminated, indicating that the front
passenger front air bag is deactivated.
Should the 45 indicator lamp not
illuminate or go out while the restraint is
installed, please check installation.
Periodically check the 45 indicator
lamp while driving to make sure the
45 indicator lamp is illuminated. If
the 45 indicator lamp goes out or
remains out, do not transport a child on the
front passenger seat until the system has
been repaired.
A child in a rear-facing child restraint on the
front passenger seat will be seriously
injured or even killed if the front passenger
front air bag inflates.
RIf you have to place a child in a forward-
facing child restraint on the front passenger
seat, move the seat as far back as possible,
use the proper child restraint
recommended for the age, size and weight
of the child, and secure child restraint with
the vehicle’s seat belt according to the child
seat manufacturer’s instructions.
GWarning!
Infants and small children should never share
a seat belt with another occupant. During an
accident, they could be crushed between the
occupant and seat belt.
A child’s risk of serious or fatal injuries is
significantly increased if the child restraints
are not properly secured in the vehicle and/
or the child is not properly secured in the child
restraint.
Children too big for a toddler restraint must
ride in seats using regular seat belts. Position
shoulder belt across chest and shoulder, not
face or neck. A booster seat may be
necessary to achieve proper seat belt
positioning for children over 41 lb (18 kg) until
they reach a height where a lap/shoulder belt
fits properly without a booster.
When the child restraint is not in use, remove
it from the vehicle or secure it with the seat
belt to prevent the child restraint from
becoming a projectile in the event of an
accident.
Installation of infant and child restraint
systems
GObserve Safety notes, see page 53.GWarning!
Always lock the seat backrests in their upright
position when the rear seats are occupied by
passengers. Lock the seat backrests in their
upright position before installing top tether
straps or when the extended cargo
compartment is not in use. Make sure that
seat backrests are secured properly by
pushing and pulling on the seat backrests. If
a seat backrest is not locked properly, the
seat backrest could fold. The child seat would
no longer be supported properly or positioned
to provide its intended benefit. That could
cause serious or even fatal injuries.
This vehicle is equipped with tether
anchorages for a top tether strap at each of
the rear seating positions.
Top tether straps enable an additional
connection to be made between child
restraint systems secured with LATCH-type
(ISOFIX) anchors and rear seats. This can
further reduce the risk of injury.
56Occupant safetySafety and security
X204_AKB; 3; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T19:16:58+02:00 - Seite 56

XMove the respective head restraint : to
its uppermost position (Y page 80).
XRelease the rear seat backrest
(Y page 189).
XFold the rear seat backrest slightly forward.XGuide top tether strap A between head
restraint : and top of the seat backrest.
XSecurely fasten hook ?, which is part of
top tether strap A, to anchorage ring =.
Make sure
Rhook ? is attached to anchorage ring =
beyond the safety catch, as illustrated
Rtop tether strap A is not twisted
Rhead restraint : is installed and
positioned such that top tether strap A
can pass freely between head restraint :
and top of the seat backrest
Rtop tether strap A is positioned between
the seat backrest and cargo compartment
cover blind ; (if installed)
XSwing the rear seat backrest to the rear
until it engages.
The red indicator is no longer visible.
XCheck the rear seat backrest to be locked
in its upright position (Y page 190).
GObserve Safety notes, see page 190.XLower head restraint : if necessary
(Y page 81).
Once hook ? is attached, the child restraint
itself can be secured.
XInstall the child restraint system and
tighten top tether strap A according to the
child restraint manufacturer’s instructions.
Child seat anchors – LATCH-type
(ISOFIX)
GObserve Safety notes, see page 53.GWarning!
Children too big for a toddler restraint must
ride in seats using regular seat belts. Position
shoulder belt across chest and shoulder, not
face or neck.
A booster seat may be necessary to achieve
proper seat belt positioning for children over
41 lb (18 kg) until they reach a height where
a lap/shoulder belt fits properly without a
booster.
Install child seat according to manufacturer’s
instructions.
The child seat must be firmly attached to both
anchors.
An incorrectly mounted child seat may come
loose during an accident which could result in
serious injury or death to the child.
Damaged or impact damaged child seats or
child seat mounting fittings must be replaced.
Each rear outer seat has two LATCH-type
(ISOFIX) anchors for the installation of a
LATCH-type (ISOFIX) child seat with matching
mounting fittings.
Non-LATCH-type (ISOFIX) child seats may
also be used and can be installed using the
vehicle’s seat belt system. Install child seat
according to the manufacturer’s instructions.
The LATCH-type (ISOFIX) anchors are located
between the seat cushion and the backrest.
Occupant safety57Safety and securityX204_AKB; 3; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T19:16:58+02:00 - Seite 57Z

Information sign : indicates the position of
anchor ;.
XInstall a LATCH-type (ISOFIX) child seat
according to the manufacturer’s
instructions.
A rigid connection between the child seat
and the body of the vehicle is established.
XMake sure that the seat belt for the rear
center seat can operate freely with a child
seat installed.
Child safety
Child safety locks
GObserve Safety notes, see page 53.GWarning!
Children could open a rear door from the
inside. This may cause serious personal injury
or an accident. Therefore, secure the rear
doors with the child safety locks whenever
children are riding in the back seats of the
vehicle.
The child safety locks on the rear doors
enable you to secure each rear door
individually. You cannot open a secured rear
door from the inside. You can open the rear
door from the outside when the vehicle is
unlocked.
XSecuring: Press the lever up in direction of
arrow :.
XCheck to make sure the child safety locks
are working properly.
XReleasing: Press the lever down in
direction of arrow ;.
Override switch
GObserve Safety notes, see page 53.
With the override switch you can disable the
rear door window switches in the rear door
panels. This can be useful, for instance, when
you have children riding in the rear passenger
compartment.
GWarning!
Activate the override switch when children
are riding in the back seats of the vehicle. The
children may otherwise injure themselves,
e.g. by becoming trapped in the rear door
window opening.
XActivating: Press override switch :.
Indicator lamp ; comes on.
58Occupant safetySafety and security
X204_AKB; 3; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T19:16:58+02:00 - Seite 58

The rear door windows can no longer be
operated using the respective switch
located in the rear doors.
You can still operate the rear door windows
using the switches located on the door
control panel of the driver’s door.
XDeactivating: Press override switch :
again.
The rear door windows can be operated
again using the respective switch located
in the rear doors.
For more information on power windows, see
the “Controls in detail” section
(Y page 95).
Panic alarm
XActivating: Press and hold !
button : for at least 1 second.
An audible alarm and flashing exterior
lamps will operate.
XDeactivating: Press ! button : again.
or
XInsert the SmartKey into the starter switch.
or
XPress the KEYLESS-GO start/stop button.
The SmartKey with KEYLESS-GO must be
inside the vehicle.
iUSA only:
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful
interference, and
2. this device must accept any
interference received, including
interference that may cause undesired
operation.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
iCanada only:
This device complies with RSS-210 of
Industry Canada. Operation is subject to
the following two conditions:
1.This device may not cause interference,
and
2. this device must accept any
interference received, including
interference that may cause undesired
operation of the device.
Any unauthorized modification to this
device could void the user’s authority to
operate the equipment.
Driving safety systems
Introduction
This section contains information about the
following driving safety systems:
RABS (Antilock Brake System)
RBAS (Brake Assist System)
REBP (Electronic Brake Proportioning)
RESP® (Electronic Stability Program)
iIn winter operation, the maximum
effectiveness of most of the driving
systems described in this section is only
Driving safety systems59Safety and securityX204_AKB; 3; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T19:16:58+02:00 - Seite 59Z

achieved with winter tires, or snow chains
as required.
Safety notesGWarning!
The following factors increase the risk of
accidents:
R Excessive speed, especially in turns
R Wet and slippery road surfaces
R Following another vehicle too closely
The driving safety systems described in this
section cannot reduce these risks or prevent
the natural laws of physics from acting on the
vehicle. They cannot increase braking or
steering efficiency beyond that afforded by
the condition of the vehicle brakes and tires
or the traction afforded.
Only a safe, attentive, and skillful driver can
prevent accidents.
The capabilities of a vehicle equipped with the
driving safety systems described in this
section must never be exploited in a reckless
or dangerous manner which could jeopardize
the user’s safety or the safety of others.
Always adjust your driving style to the
prevailing road and weather conditions and
keep a safe distance to other road users and
objects on the street.
If a driving system malfunctions, other driving
safety systems may also switch off. Observe
indicator and warning lamps that may come
on as well as messages in the multifunction
display that may appear.
ABS
GObserve Safety notes, see page 60.
The Brake Assist System (BAS) operates in
emergency situations. If you apply the brakes
very quickly, the BAS provides full brake
boost automatically, thereby potentially
reducing the braking distance.
XApply continuous full braking pressure until
the emergency braking situation is over.
The ABS will prevent the wheels from
locking.
When you release the brake pedal, the brakes
function again as normal. The BAS is then
deactivated.
GWarning!
If the BAS malfunctions, the brake system still
functions, but without the additional brake
boost available that the BAS would normally
provide in an emergency braking maneuver.
Therefore, the braking distance may increase.
BAS
GObserve Safety notes, see page 60.
The Brake Assist System (BAS) operates in
emergency situations. If you apply the brakes
very quickly, the BAS provides full brake
boost automatically, thereby potentially
reducing the braking distance.
XApply continuous full braking pressure until
the emergency braking situation is over.
The ABS will prevent the wheels from
locking.
When you release the brake pedal, the brakes
function again as normal. The BAS is then
deactivated.
GWarning!
If the BAS malfunctions, the brake system still
functions, but without the additional brake
boost available that the BAS would normally
provide in an emergency braking maneuver.
Therefore, the braking distance may increase.
EBP
GObserve Safety notes, see page 60.
The Electronic Brake Proportioning (EBP)
enhances braking effectiveness by allowing
the rear brakes to supply a greater proportion
60Driving safety systemsSafety and security
X204_AKB; 3; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T19:16:58+02:00 - Seite 60

of the braking effort in straight-line braking
without a loss of vehicle stability.GWarning!
If the EBP malfunctions, the brake system will
still function with full brake boost. However,
the rear wheels could lock up during
emergency braking situations, for example.
You could lose control of the vehicle and
cause an accident.
Adapt your driving style to the changed
driving characteristics.
ESP ®
GObserve Safety notes, see page 60.
The Electronic Stability Program (ESP
®
) is
operational as soon as the engine is running.
It monitors the vehicle’s traction (force of
adhesive friction between the tires and the
road surface) and handling.
The ESP ®
recognizes that the vehicle deviates
from the direction of travel as intended by the
driver. By applying brakes to individual
wheels and by limiting the engine output, the
ESP ®
works to stabilize the vehicle. The
ESP ®
is especially useful while driving off and
on wet or slippery road surfaces. The ESP ®
also stabilizes the vehicle during braking and
steering maneuvers.
The ESP ®
warning lamp d in the
instrument cluster comes on when you switch
on the ignition. It goes out when the engine
is running.
The ESP ®
warning lamp d in the
instrument cluster flashes when the ESP ®
is
engaged.
GWarning!
Never switch off the ESP ®
when you see the
ESP ®
warning lamp d flashing in the
instrument cluster. In this case proceed as
follows:
R When driving off, apply as little throttle as
possible.
R While driving, ease up on the accelerator
pedal.
R Adapt your speed and driving style to the
prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid. The ESP ®
cannot
prevent accidents resulting from excessive
speed.
! Vehicles with 4MATIC:
Only conduct operational or performance
tests on a two-axle dynamometer. If such
tests are necessary, contact an authorized
Mercedes-Benz Center. You could
otherwise seriously damage the brake
system or the transfer case which is not
covered by the Mercedes-Benz Limited
Warranty.
! Because the ESP ®
operates
automatically, the engine and ignition must
be shut off (SmartKey in starter switch
position 0 or 1 or KEYLESS-GO start/stop
button in position 0 or 1) when
R the parking brake is being tested on a
brake test dynamometer
R towing the vehicle with the front or rear
axle raised (not permissible for vehicles
with 4MATIC)
Active braking action through the ESP ®
may otherwise seriously damage the brake
system which is not covered by the
Mercedes-Benz Limited Warranty.
! The ESP ®
will only function properly if you
use wheels of the recommended tire size
Driving safety systems61Safety and securityX204_AKB; 3; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T19:16:58+02:00 - Seite 61Z

as specified in the “Technical data” section
of this Operator’s Manual.
iThe cruise control switches off
automatically when the ESP® engages.
Electronic Traction System
(ETS/4-ETS)
GObserve Safety notes, see page 60.
The ETS (Electronic Traction System) and
4-ETS (four-wheel Electronic Traction
System, vehicles with 4MATIC only) are
components of the ESP®. The ETS/4-ETS
improves the vehicle’s ability to utilize
available traction, especially under slippery
road conditions by applying the brakes to a
spinning wheel. Vehicles with 4MATIC also
transfer more power to the wheel(s) with
traction.
When you switch off the ESP®, the
ETS/4-ETS is still enabled.
Switching off the ESP®
GWarning!
The ESP® should not be switched off during
normal driving other than in the
circumstances described below. Disabling
the system will reduce vehicle stability in
driving maneuvers.
Do not switch off the ESP® when a spare
wheel is mounted.
To improve the vehicle’s traction, switch off
the ESP®. This allows the drive wheels to spin
and thus cut into surfaces for better grip, for
example
Rwhen driving with snow chains
Rin deep snow
Rin sand or gravel
GWarning!
Switch on the ESP® immediately if the
aforementioned circumstances do not apply
anymore. Otherwise the ESP® will not
stabilize the vehicle when it is starting to skid
or a wheel is spinning.
When you switch off the ESP®,
Rthe ESP® does not stabilize the vehicle
Rthe engine output is not limited, which
allows the drive wheels to spin and thus cut
into surfaces for better grip
Rthe ETS/4-ETS will still apply the brakes to
a spinning wheel
Rthe ESP® continues to operate when you
are braking
Rthe cruise control cannot be activated
Rthe cruise control switches off if activated
iWhen the ESP® is switched off and one or
more drive wheels are spinning, the ESP®
warning lamp d in the instrument
cluster flashes. However, the ESP® will
then not stabilize the vehicle.
XWith the engine running, press ESP®
switch : until the ESP® warning lamp
d in the instrument cluster comes on.
The ESP® is switched off.
GWarning!
When the ESP® warning lamp d is
illuminated continuously, the ESP® is
switched off or is not operational due to a
malfunction. Vehicle stability in standard
driving maneuvers is reduced.
62Driving safety systemsSafety and security
X204_AKB; 3; 23, en-USd2ureepe,Version: 2.11.8.12009-07-16T19:16:58+02:00 - Seite 62