2010 MERCEDES-BENZ GLK350 4MATIC Owner's Manual

XOnly use clean water and a soft, non-
scratching cloth to clean rear view camera
lens :.
Be careful not to apply wax to rear view
camera lens : when waxing the vehicle. If
necessary, remove the wax using the
Mercedes-Benz approved Car Shampoo with
plenty of water.
! Do not clean the camera and the area
around the camera
R with a high-pressure cleaner
R with a dry cloth and strong pressure
R with aggressive cleaning agents
You could otherwise damage the camera.
Cleaning the windows and the wiper
blades
! The windshield wipers must be in a
vertical position before folding them away
from the windshield. They could otherwise
damage the hood.
Never open the hood when the wiper arms
are folded forward.
XMake sure the hood is fully closed.XSwitch on the ignition.XWith wiper arms in vertical position, switch
off the ignition.GWarning!
For safety reasons, switch off wipers and
remove SmartKey from starter switch before
cleaning the windshield and/or the wiper
blades. Otherwise, the wiper motor could
suddenly turn on and cause injury.
! Do not pull on the wiper blade inserts.
They could tear.
XFold the wiper arms forward until they snap
into place.XClean the windshield and the wiper blade
inserts with a clean cloth and mild
detergent solution.XUse a soft, clean cloth and a mild window
cleaning solution on all outside and inside
glass surfaces.
An automotive glass cleaner is
recommended.
! Fold the windshield wiper arms back onto
the windshield before turning the SmartKey
in the starter switch.
Hold on to the wiper when folding the wiper
arm back. If released, the force of the
impact from the tensioning spring could
crack the windshield.
! To clean the window interior, do not use
a dry cloth, abrasives, solvents or cleaners
containing solvents. Do not touch the
inside of the windows with hard objects
such as an ice scraper or ring. Doing so may
damage the windows.
Cleaning the panorama roof
The rear part of the tilt/sliding panel has a
protective layer on the inside.
XUse a soft, clean cloth and a mild window
cleaning solution.
An automotive glass cleaner is
recommended.
! Do not use a dry cloth, abrasives, solvents
or cleaners containing solvents. Do not
touch the protective layer with hard objects
such as an ice scraper or ring. Never apply
strong force and only use a soft, non-
scratching cloth when cleaning the rear
part of the tilt/sliding panel.
Otherwise you may scratch or damage the
protective layer.
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Light alloy wheels
If possible, clean wheels once a week.
XUse Mercedes-Benz approved Wheel Care,
a soft bristle brush and a strong spray of
water for cleaning the light alloy wheels.
! Only use acid-free cleaning materials.
Acid may cause corrosion or damage the
clear coat.
! The vehicle should not be parked for an
extended period of time immediately after
it has been cleaned. This applies especially
after the wheel rims have been cleaned
with wheel rim cleaner. Wheel rim cleaners
can lead to increased corrosion of the
brake disks and brake pads. Non-approved
wheel cleaners may also damage the wheel
paint if the vehicle is not driven after
cleaning.
Therefore, the vehicle’s brake system
should always be warmed-up before it is
parked after cleaning. Drive your vehicle for
several minutes to allow the brakes to dry.
When applying Mercedes-Benz approved
Tire Care and Mercedes-Benz approved
Wheel Care products, take care not to
spray them on the brake disks.
Plastic and rubber parts
XUse a gentle dishwashing detergent or mild
detergent for delicate fabrics as a washing
solution.XWipe with a cloth moistened in a lukewarm
solution.
The surface may temporarily change color.
If this is the case, wait for it to dry.GWarning!
Do not use cleaners or cockpit care sprays
containing solvents to clean the cockpit or the
steering wheel. Cleaners containing solvents
will make the surface porous and vehicle
occupants could suffer serious injuries from
plastic parts coming loose in the event of air
bag deployment.
! Do not use oil, wax or scouring agents.
Otherwise you may scratch or damage the
surface.
Hard plastic trim items XUse Mercedes-Benz approved Interior Care
on a soft, lint-free cloth and apply with light
pressure.
Audio or COMAND display
! You must switch off the audio or
COMAND display and allow it to cool prior
to cleaning.
! Do not use any liquids or cleaning agents.
These can damage or even destroy the
audio or COMAND display screen.
XUse a standard microfiber cloth and apply
with light pressure.
Steering wheel and gear selector lever
XWipe with a damp cloth and dry thoroughly
or clean with Mercedes-Benz approved
Leather Care.
Carpets
XUse Mercedes-Benz approved Carpet and
Fabric Care for cleaning the carpets.
Headliner
XUse a soft bristle brush or a dry-shampoo
cleaner in case of excessive dirt.
Seat belts
XOnly use clear, lukewarm water and soap.
! The seat belts must not be treated with
chemical cleaning agents. Do not dry the
seat belts at temperatures above 176‡
(80†) or in direct sunlight.
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GWarning!
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Upholstery
Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause the
upholstery to become permanently
discolored. By lining the seats with a proper
intermediate cover, contact-discoloration will
be prevented.
GWarning!
Only use seat or head restraint covers which
have been tested and approved by Mercedes-
Benz for your vehicle model.
Using other seat or head restraint covers may
interfere with or prevent the activation of the
NECK-PRO active front head restraints and/
or the deployment of the front side impact air
bags.
Contact an authorized Mercedes-Benz Center
for availability.
Leather upholstery
Please note that leather upholstery is a
natural product and is therefore subject to a
natural aging process. Leather upholstery
may also react to certain ambient influences
such as high humidity or high temperature by
showing wrinkles for example.
XWipe leather upholstery with a damp cloth
and dry thoroughly or clean with Mercedes-
Benz approved Leather Care.
! To avoid damage to leather upholstery:
R Wipe with light pressure only.
R Do not clean with abrasive cleaning
agents such as scouring milk or powder.
R Do not soak the leather upholstery.
As leather is a natural product, it could
otherwise harden or become porous.
R Exercise particular care when cleaning
perforated leather as its underside
should not become wet.
Wood trimsXOnly use water and a damp cloth to clean
wood trims in your vehicle.
! Do not use solvents like tar remover or
wheel cleaner nor polishes or waxes as
these may be abrasive.
Chrome-plated exhaust tip
Regular cleaning and care of chrome-plated
exhaust tips will help to maintain their shine
and the classy appearance.
XUse Mercedes-Benz approved Chrome
Polishing Paste each time the vehicle has
been washed, especially during the winter.
! Do not use alkaline cleaners such as
wheel cleaners as they could cause
corrosion.
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Vehicle equipment ............................260
Where will I find ...? ..........................260
Vehicle status messages in the
multifunction display .......................262
What to do if … ..................................288
Unlocking/locking manually ...........299
Resetting activated NECK-PRO
active front head restraints .............301
Replacing SmartKey batteries .........302
Replacing bulbs .................................303
Replacing wiper blades ....................310
Flat tire ..............................................312
Battery ...............................................317
Jump starting ....................................319
Towing the vehicle ............................321
Fuses ..................................................325
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Vehicle equipment
iThis Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
Where will I find ...?
First aid kit
iCheck expiration dates and contents for
completeness at least once a year and
replace missing/expired items.
The first aid kit is located in the cargo
compartment on the left side storage pocket.
:First aid kit
Vehicle tool kit
The vehicle tool kit is located in the space
underneath the cargo compartment floor.
iVehicles without spare wheel are not
factory-equipped with the tools required for
a wheel change such as a jack or a wheel
wrench. Some tools required for a wheel
change are specific to your vehicle.
Contact an authorized Mercedes-Benz
Center to obtain the tools approved for
your vehicle.
The vehicle tool kit includes:
RCollapsible wheel chock12
RElectric air pump
RFuse chart
RJack12
RPair of gloves12
RReversible ratchet for jack12
RTowing eye bolt
RValve extractor12
RWheel wrench12
RSpare wheel bolts12
XRemoving: Open the tailgate (Y page 71).XLift the cargo compartment floor and
secure it on upper cargo compartment lip
(Y page 194).
! To prevent damage, always disengage the
securing hook from upper cargo
compartment lip and lower the cargo
compartment floor before closing the
tailgate.
XRemove storage compartment : upwards
in direction of arrow.
XRemove cover ; in direction of arrow.12Vehicles with spare wheel only.260Where will I find ...?Practical hints
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=Wheel wrench?Towing eye boltAJackBFuse chartCSpare wheel boltsDPair of glovesEReversible ratchet for jackFElectric air pumpGValve extractorHCollapsible wheel chock
Collapsible wheel chock
The collapsible wheel chock serves to secure
the vehicle, e.g. while changing a wheel.
XTake the collapsible wheel chock from the
vehicle tool kit (Y page 260).
XSetting up: Tilt both plates upward :.XFold the lower plate outward ;.XGuide the tabs of the lower plate all the way
into the openings of base plate =.
For information on where to place wheel
chocks when changing a wheel, see “Lifting
the vehicle” (Y page 313).
Jack
GWarning!
Only use the jack supplied with your vehicle
to lift the vehicle briefly for wheel changes. If
you use the jack for any other purpose, you or
others could be injured, as the jack is
designed only for the purpose of changing a
wheel.
When using the jack, observe the safety notes
in the “Mounting the spare wheel” section and
the notes on the jack.
XTake the jack from the vehicle tool kit
(Y page 260).
Storage position
XTake the reversible ratchet from the vehicle
tool kit (Y page 260).
Operational position
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XAttach reversible ratchet ; to jack : in
such a way that the word UP can be seen.
Before placing the jack and the reversible
ratchet back into the vehicle tool kit:
XFully collapse the jack (storage position).XRemove the reversible ratchet.
Spare wheel
GObserve Safety notes, see page 312.
The spare wheel is located in the space
underneath the cargo compartment floor.
XRemoving: Open the tailgate (Y page 71).XLift the cargo compartment floor and
secure it on the upper cargo compartment
lip (Y page 194).
! To prevent damage, always disengage the
securing hook from upper cargo
compartment lip and lower the cargo
compartment floor before closing the
tailgate.
XRemove storage compartment :
(Y page 260).
XRemove retaining screw ; by turning it
counterclockwise.
XRemove spare wheel =.XTake the spare wheel bolts from the vehicle
tool kit (Y page 260).
For information on mounting the spare wheel,
see “Flat tire” (Y page 312).
Storing the spare wheel after use
If you wish to store the spare wheel after use,
carry out the following steps. Otherwise, the
spare wheel may not fit into the spare wheel
well.
! Make sure the spare wheel is dry before
storing it.
XTake the valve extractor from the vehicle
tool kit (Y page 260).
XUnscrew the valve cap from the valve of the
collapsible tire.
XUse the valve extractor to unscrew the
valve insert from the valve.
XAllow the air to escape.
iIt may take a few minutes for the
collapsible tire to deflate completely.
XUse the valve extractor to screw the valve
insert back into the valve.
XScrew the valve cap back onto the valve.XPlace the valve extractor back into the
vehicle tool kit.
XPlace spare wheel = into the spare wheel
well (Y page 262).
XSecure spare wheel = by turning retaining
screw ; clockwise (Y page 262).
Vehicle status messages in the
multifunction display
Notes
Warning and malfunction messages appear in
the multifunction display located in the
instrument cluster.
Certain warning and malfunction messages
are accompanied by an audible signal.
Address these messages accordingly and
follow the additional instructions given in this
Operator’s Manual.
High-priority messages appear in the
multifunction display in red color.
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