Page 25 of 71

MULTIMEDIA
Fault finding - Conformity check
86C
86C - 25V5 MR-372-J84-86C050$520.mif
ITS
Program no.: 0020
Vdiag No.: 04
Sub-function: DRIVER SELECTION
NOTESOnly carry out this conformity check after a complete check with the diagnostic tool
(fault reading and configuration checks).
Application conditions: Engine stopped, + after ignition feed switched on.
Order FunctionParameter or Status
Check or Action Display and Notes Fault finding
1Steering
column switchET006:+ buttonDEPRESSED
RELEASED
In the event of a fault,
consult the interpretation of
statuses ET006 + button,
ET007 - button, ET010 low
button, ET009 high button
and ET034 MODE button. ET007:- buttonDEPRESSED
RELEASED
ET010:Lower buttonDEPRESSED
RELEASED
ET009:Upper buttonDEPRESSED
RELEASED
ET034:MODE buttonDEPRESSED
RELEASED
2Communication
connection
buttonET017:Communication
connection
buttonDEPRESSED
RELEASEDIn the event of a fault, consult
the interpretation of status
ET017 Communication
button.
3Steering
column controlET018:Wheel actionINACTIVE
UPWARDS
DOWNWARDSIn the event of a fault, consult
the interpretation of status
ET018 Wheel activation.
Note:
If you need to work on the telephone, ensure that you have the PIN code.
ITSJ84ph2V1.0
Page 26 of 71
MULTIMEDIA
Fault finding - Conformity check
86C
86C - 26V5 MR-372-J84-86C050$520.mif
ITS
Program no.: 0020
Vdiag No.: 04
Sub-function: SOUND TESTS
NOTESOnly carry out this conformity check after a complete check with the diagnostic tool
(fault reading and configuration checks).
Application conditions: Engine stopped, + after ignition feed switched on.
Order FunctionParameter or Status
Check or Action Display and Notes Fault finding
1Speakers test AC004:Speaker testThis command
enables the front left-
hand, front right-
hand, rear left-hand
and rear right-hand
speakers to be
activated
successively.In the event of a fault, apply
the interpretation of
command AC004 Speakers
test.
ITSJ84ph2V1.0
Page 27 of 71

MULTIMEDIA
Fault finding - Conformity check
86C
86C - 27V5 MR-372-J84-86C050$520.mif
ITS
Program no.: 0020
Vdiag No.: 04
Sub-function: TESTS
NOTESOnly carry out this conformity check after a complete check with the diagnostic tool
(fault reading and configuration checks).
Application conditions: Engine stopped, + after ignition feed switched on.
Order FunctionParameter or Status
Check or Action Display and Notes Fault finding
1ScreenAC006:Screen test:
colour barsThis command is used
to test the colour
connections between
the navigation
computer and the
display.In the event of a fault, apply
the interpretation of
command AC006 Screen
test: colour bars.
AC007:Screen test:
shades of greyThis command is used
to test the video
connections between
the navigation
computer and the
display.In the event of a fault, apply
the interpretation of
command AC007 Screen
test: gradation of grey.
AC008:Screen test:
white screenThis command is used
to test the screen to
see if a pixel from the
display is out of order.Replace the display if several
pixels are out of order.
2Microphone AC009:Microphone testThis command is for
testing microphone
operation.
Note:
If it is quiet, speak into
the microphone to
check that it is working.In the event of a fault, apply
the interpretation of
command
AC009 Microphone test.
ITSJ84ph2V1.0
Page 28 of 71
MULTIMEDIA
Fault finding - Status summary table
86C
86C - 28V5 MR-372-J84-86C050$572.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Status summary table
Tool status Diagnostic tool title
ET003+ 12 V side lights feed
ET006+ button
ET007- button
ET009Upper button
ET010Lower button
ET017Communication connection button
ET018Wheel action
ET024Reverse gear engaged
ET034MODE button
ITSJ84ph2V1.0
MR-372-J84-86C050$572.mif
Page 29 of 71

MULTIMEDIA
Fault finding - Interpretation of statuses
86C
86C - 29V5 MR-372-J84-86C050$624.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Interpretation of statuses
ET003
+ 12 V SIDE LIGHTS FEED
NOTESVisually check that the side lights are working. Carry out fault finding on the steering
column switches and the side lights.
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition of the 7.5 A fuse in the engine compartment connection unit (component code 1337).
Check the condition and connection of the navigation central control connectors (component code 1657) and of
the CD changer (component code 1272) (broken, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the LPG connection between
components 1337, 1272 and 1657.
If the connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the fault is still present, contact the Techline.
AFTER REPAIRRepeat the conformity check from the start.
ITS_V04_ET003ITSJ84ph2V1.0
MR-372-J84-86C050$624.mif
Page 30 of 71

MULTIMEDIA
Fault finding - Interpretation of statuses
86C
86C - 30V5 MR-372-J84-86C050$624.mif
ITS
Program no.: 0020
Vdiag No.: 04
ET006
ET007
ET009
ET010
ET034+ BUTTON
- BUTTON
UPPER BUTTON
LOWER BUTTON
MODE BUTTON
NOTESThere must be no present or stored faults.
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition and connection of the steering column switch 10-track connector (component code 1519) and
of the receiver 32-track connector (component code 261) (broken, oxidised, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code 34AQ,
●connection code 34AU,
●connection code 34AS,
●connection code 34AR,
●connection code 34AP,
●connection code 34AT,
●connection code 34AO,
between components 261 and 1519.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
AFTER REPAIRRepeat the conformity check from the start.
ITS_V04_ET006/ ITS_V04_ET007/ITS_V04_ET009/ITS_V04_ET010/ITS_V04_ET034 ITSJ84ph2V1.0
Page 31 of 71

MULTIMEDIA
Fault finding - Interpretation of statuses
86C
86C - 31V5 MR-372-J84-86C050$624.mif
ITS
Program no.: 0020
Vdiag No.: 04
ET006
ET007
ET009
ET010
ET034
CONTINUED
Carry out the following checks on component 1519 using an ohmmeter:
●+ button pressed: the resistance should be less than 150 Ω between connections 34AT and 34AP.
●+ button released: there should be insulation between connections 34AT and 34AP.
●- button pressed: the resistance should be less than 150 Ω between connections 34AP and 34AS.
●- button released: there should be insulation between connections 34AP and 34AS.
●High button pressed: the resistance should be less than 150 Ω between connections 34AS and 34AQ.
●High button released: there should be insulation between connections 34AS and 34AQ.
●Low button pressed: the resistance should be less than 150 Ω between connections 34AU and 34AQ.
●Low button released: there should be insulation between connections 34AU and 34AQ.
●Mode button pressed: the resistance should be less than 150 Ω between connections 34AU and 34AP.
●Mode button released: there should be insulation between connections 34AU and 34AP.
If the measurements taken do not correspond to the values above, replace component 1519 (see MR 370
Mechanical 84A, Control - signals, Wiper switch: Removal - Refitting).
If the fault is still present, contact the Techline.
AFTER REPAIRRepeat the conformity check from the start.
ITSJ84ph2V1.0
Page 32 of 71

MULTIMEDIA
Fault finding - Interpretation of statuses
86C
86C - 32V5 MR-372-J84-86C050$624.mif
ITS
Program no.: 0020
Vdiag No.: 04
ET017
COMMUNICATION CONNECTION BUTTON
NOTESThere must be no present or stored faults.
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition and connection of the steering column switch 10-track connector (component code 1519) and
of the receiver 32-track connector (component code 261) (broken, oxidised, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code 34AT,
●connection code 34AO,
between components 261 and 1519.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Carry out the following checks on component 1519 using an ohmmeter:
●Communication button pressed: the resistance should be less than 150 Ω between connections 34AT and
34AO.
●Communication button released: there should be insulation between connections 34AT and 34AO.
If the measurements taken do not correspond to the values above, replace component 1519 (see MR 370
Mechanical 84A, Control - signals, Wiper switch: Removal - Refitting).
If the fault is still present, contact the Techline.
AFTER REPAIRRepeat the conformity check from the start.
ITS_V04_ET017ITSJ84ph2V1.0