Page 33 of 71
MULTIMEDIA
Fault finding - Interpretation of statuses
86C
86C - 33V5 MR-372-J84-86C050$624.mif
ITS
Program no.: 0020
Vdiag No.: 04
ET018
TUMBLEWHEEL ACTION
NOTESThere must be no present or stored faults.
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition and connection of the steering column switch 10-track connector (component code 1519) and
of the receiver 32-track connector (component code 261) (broken, oxidised, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code 34AU,
●connection code 34AS,
●connection code 34AT,
●connection code 34AR,
between components 1519 and 261.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Check the continuity of component 1519:
–between connections 34AR and 34AT,
–between connections 34AR and 34AS,
–between connections 34AR and 34AU.
Wheel checking procedure (see MR 370 Mechanical 84A, Control - signals, Radio control satellite: Test).
If there is no continuity, replace component 1519 (see MR 370 Mechanical 84A, Control - signals, Wiper switch:
Removal - Refitting).
If the fault is still present, contact the Techline.
AFTER REPAIRRepeat the conformity check from the start.
ITS_V04_ET018ITSJ84ph2V1.0
Page 34 of 71
MULTIMEDIA
Fault finding - Interpretation of statuses
86C
86C - 34V5 MR-372-J84-86C050$624.mif
ITS
Program no.: 0020
Vdiag No.: 04
ET024
REVERSE GEAR ENGAGED
NOTESThere must be no present or stored faults.
Use the Wiring Diagrams Technical Note, Scenic II.
Carry out fault finding on the Protection and Switching Unit (see 87G, Engine compartment connection unit).
Check the condition and connection of the navigation computer 32-track connector (component code 662) (broken,
oxidised, bent tabs).
If the connector is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the connector; otherwise, replace the wiring.
Check the condition and connection of the Protection and Switching Unit MN and CN connectors (Vdiag 48)
(component code 1337) (broken, oxidised, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance of the H66P connection between
components 662 and 1337.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the fault is still present, contact the Techline.
AFTER REPAIRRepeat the conformity check from the start.
ITS_V04_ET024ITSJ84ph2V1.0
Page 35 of 71
MULTIMEDIA
86C
86C - 35V5 MR-372-J84-86C050$676.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Parameter summary table
Tool parameter Diagnostic tool title
PR002Vehicle speed
PR005Number of CDs in the multi-changer
ITSJ84ph2V1.0
MR-372-J84-86C050$676.mif
Page 36 of 71
MULTIMEDIA
Fault finding - Interpretation of parameters
86C
86C - 36V5 MR-372-J84-86C050$728.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Interpretation of parameters
PR002
VEHICLE SPEED
NOTESCarry out a road test to obtain a variation of parameter PR002 Vehicle speed.
There must be no present or stored faults.
Use the Wiring Diagrams Technical Note, Scenic II.
If no value for parameter PR002 Vehicle speed appears on the tool, check the insulation, continuity and the
absence of interference resistance of the 47F connection between components 662 and 118 or 1094, depending
on the vehicle's equipment level.
If the connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the value for parameter PR002 Vehicle speed is incorrect, carry out fault finding on the ABS system (see 38C,
Anti-lock braking system).
If the fault is still present, contact the Techline.
AFTER REPAIRRepeat the conformity check from the start.
ITS_V04_PR002ITSJ84ph2V1.0
MR-372-J84-86C050$728.mif
Page 37 of 71
MULTIMEDIA
Fault finding - Command summary table
86C
86C - 37V5 MR-372-J84-86C050$780.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Command summary table
CLEARING
RZ001Fault memory
RZ002Computer memory
RZ003Parameters and customer information
SETTINGS
VP002Enter VIN
VP004Netherlands legislation
ACTIVATION
AC004Speaker test
AC006Screen test: colour bars
AC007Screen test: shades of grey
AC008Screen test: white screen
AC009Microphone test
ITSJ84ph2V1.0
MR-372-J84-86C050$780.mif
Page 38 of 71
MULTIMEDIA
Fault finding - Interpretation of commands
86C
86C - 38V5 MR-372-J84-86C050$832.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Interpretation of commands
RZ001 Fault memory:
This command is used to clear faults stored in the navigation computer.
RZ002 Computer memory:
This command enables the configuration CF001 Vehicle Type for the navigation computer to be removed.
RZ003 Customer parameters and data
This command is used to clear CF001 Vehicle type command configurations, address books and navigation
settings stored by the customer in the navigation computer.
This command is also used to clear telephone numbers stored in the navigation computer and the list of received and
dialled calls when the telephone is connected to the vehicle.
Clearing procedure
●Establish dialogue with the navigation computer.
●Select the Repair mode menu.
●Select the Clear menu.
●Select the line of your choice.
●Confirm.
VP002 Write VIN:
This command permits manual entry of the vehicle's VIN into the computer. Use this command each time the
computer is replaced. The VIN number is inscribed on the manufacturer's plate.
Procedure for writing the VIN
●Establish dialogue with the navigation computer.
●Select the Repair mode menu.
●Select the other parameters menu.
●Select line VP002 Write VIN.
●Enter the VIN.
●Exit fault finding mode.
●Switch off the ignition.
●Wait for the end of the power-latch.
●Read the VIN again from the Identification menu for confirmation. IMPORTANT
The NETHERLANDS configuration is IRREVERSIBLE this selection cannot be cleared.
IMPORTANT
This command must be activated before removing the computer.
ITSJ84ph2V1.0
MR-372-J84-86C050$832.mif
Page 39 of 71
MULTIMEDIA
Fault finding - Interpretation of commands
86C
86C - 39V5 MR-372-J84-86C050$832.mif
ITS
Program no.: 0020
Vdiag No.: 04
AC004
SPEAKER TEST
NOTESThis command activates, one by one, the front left-hand tweeters, front right-hand
tweeters, front right-hand bass, rear right-hand bass, rear left-hand bass and front
right-hand bass speakers.
Special note:
Check the output setting on the right-hand and left-hand speakers (press the SET
button, select Balance) then the output setting on the front and rear speakers (press
the SET button and then select Fad).
Use the Wiring Diagrams Technical Note, Scenic II.
Check the condition and connection of the receiver connector B (component code 261) and of the faulty speaker
connector (component code 365, 191, 366, 189, 190, 192) (broken, oxidised, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code 34E,
●connection code 34F,
between components 261, 365 and 191.
●connection code 34D,
●connection code 34C,
between components 261 and 189.
●connection code 34A,
●connection code 34B,
between components 261 and 190.
●connection code 34G,
●connection code 34H,
between components 261, 366 and 192.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the checks reveal no faults, but one or more of the speakers does not work, replace the faulty speaker(s).
If the fault is still present, contact the Techline.
AFTER REPAIRCarry out another fault finding check on the system.
ITSJ84ph2V1.0
Page 40 of 71
MULTIMEDIA
Fault finding - Interpretation of commands
86C
86C - 40V5 MR-372-J84-86C050$832.mif
ITS
Program no.: 0020
Vdiag No.: 04
AC006
SCREEN TEST: COLOUR BARS
NOTESThere must be no present or stored faults.
Use the Wiring Diagrams Technical Note, Scenic II.
Apply this procedure if one or more colour bars is missing on the display when this command is run.
Check the condition and connection of the display connector (component code 1127) and of the navigation
computer 32-track connector (component code 662) (broken, oxidised, bent tabs).
If the connectors are faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical
wiring, Wiring: Precautions for repair), repair the connectors; otherwise, replace the wiring.
Check for + 12 V on connection BCP3 of the component 1127 connector.
Check that the earth on connection 34GU of the component 1127 connector is perfect.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
Check the insulation, continuity and the absence of interference resistance on the following connections:
●connection code TB31,
●connection code 34DD,
●connection code 34DC,
●connection code 34DB,
●connection code 34GU,
between components 1127 and 662.
If any connection is faulty and if there is a repair method (see Technical Note 6015A, Repairing electrical wiring,
Wiring: Precautions for repair), repair the wiring; otherwise, replace the wiring.
If the checks reveal no faults, but the colours displayed by component 1127 are incorrect, replace
component 1127.
AFTER REPAIRCarry out another fault finding check on the system.
ITSJ84ph2V1.0
