Page 7 of 71
MULTIMEDIA
Fault finding - List and location of components86C
86C - 7V5 MR-372-J84-86C050$104.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - List and location of components
1 - List and location of components
* Satellite guidanceNumber Description
1Navigation computer
2CD multi-changer
3GPS aerial*
4Display
6Steering column control
7Speakers
8Tweeter speakers
9Navigation central control
10Tuner-amplifier
11Microphone
ITSJ84ph2V1.0
MR-372-J84-86C050$104.mif
Page 8 of 71
MULTIMEDIA
Fault finding - Operating diagram
86C
86C - 8V5 MR-372-J84-86C050$156.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Operating diagram
2 - Operating diagram
MicrophoneGPS aerial*
(+ telephone)
Display Navigation computer
Speakers
Receiver/radio Navigation central control Diagnostic socket
CD multi-changer Steering column control
AM/FM aerial amplifier
- Vehicle multiplex network
- Multimedia multiplex network
- Bus UART
- Wire connectionsVehicle multiplex
network
* Satellite guidance
ITSJ84ph2V1.0
MR-372-J84-86C050$156.mif
Page 9 of 71

MULTIMEDIA
Fault finding - Features
86C
86C - 9V5 MR-372-J84-86C050$208.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Features
3 - Features
The CARMINAT NAVIGATION and COMMUNICATION system is involved in the following functions:
–Receiver.
–CD multi-changer.
–Satellite guidance navigation.
–Hands-free telephone integrated control.
–Display.
–Clock.
A - Receiver
This function is used for listening to AM and FM radio. The receiver automatically selects the best frequency for a
station using the AF function. It receives traffic information via the Traffic Message Channel (TMC) to make best use
of the Carminat Navigation and Communication system.
B - CD multi-changer
The CD multi-changer located on the dashboard can hold up to 6 CDs. This can play audio CDs, CD-Rs which have
been copied by the customer and CDs on which MP3 files are stored. The number of CDs in the changer can be
viewed via PR005 Number of CDs in the changer.
C - Navigation
This function guides the driver by displaying maps and issuing voice messages. Addresses for guidance can be
entered via the central control or as voice commands.
D - Hands-free telephone integrated control
This function enables the driver to use a mobile phone hands-free using the microphone located next to the driver's
sun visor and the vehicle speakers. The Carminat Navigation and Communication system lets you use the
phonebook, receive and make calls and receive SMS text messages. The phone can be connected to the vehicle
with Bluetooth (wireless).
E - Display
The display is used to display information such as navigation maps, radio, CD title, time, temperature and
information from the mobile phone
F - Clock
This function displays the time on the video display.
ITSJ84ph2V1.0
MR-372-J84-86C050$208.mif
Page 10 of 71

MULTIMEDIA
Fault finding - Role of components
86C
86C - 10V5 MR-372-J84-86C050$260.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Role of components
4 - Role of main components
●Receiver: the receiver transmits audio signals via the speakers inside the vehicle.
●Display: displays different multimedia information such as the station tuned in, the time, or information related to
CDs or satellite navigation.
●Steering column switch: different multimedia functions can be accessed via controls on the steering wheel.
●Speakers and tweeter speakers: produce sound from the multimedia system inside the vehicle.
●CD multi-changer: loads CDs and sends audio signals to the receiver.
●AM/FM aerial: picks up waves from various transmitters.
●GPS aerial: receives various signals emitted by satellites.
●Navigation central control: different multimedia functions can be intuitively accessed via a multimedia keypad.
●Microphone: enables a phone to be used in hands-free mode via a Bluetooth connection.
●Navigation computer: manages the various multimedia system functions according to the requests of the user.
●DVD cartographic map: loads maps onto the navigation computer.
●AM/FM aerial amplifier: improves the reception of AM/FM signals.
ITSJ84ph2V1.0
MR-372-J84-86C050$260.mif
Page 13 of 71
MULTIMEDIA
Fault finding - Fault summary table
86C
86C - 13V5 MR-372-J84-86C050$416.mif
ITS
Program no.: 0020
Vdiag No.: 04MULTIMEDIA
Fault finding - Fault summary table
Summary of faults that can be diagnosed by the navigation computer, with corresponding technical center
codes.
Tool faultAssociated
DTCDiagnostic tool title
DF001 D010Computer
DF002 D011Computer
DF003 9A01Computer
DF004 9A02Computer
DF005 9A03Computer
DF006 9A04Computer
DF007 9A07Computer
DF008 9A08Computer
DF009 9A10Computer
DF010 9A0DComputer
DF021 C300Computer configuration
DF022 C186No radio multiplex signal
DF023 9A06No display multiplex signal
DF025 C163No central control multiplex signal
DF027 C189No audio CD changer signals
DF029 9A0CNavigation DVD reader
DF030 9A00GPS aerial circuit*
* Satellite guidance
ITSJ84ph2V1.0
MR-372-J84-86C050$416.mif
Page 50 of 71

MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-50V5 MR-372-J84-86C050$936.mif
If any connection is faulty and if there is a repair
method (see Technical Note 6015A, Repairing
electrical wiring, Wiring: Precautions for repair),
repair the wiring; otherwise, replace the wiring.
ITS
Program No.: 0020
Vdiag No.: 04
ALP 5 Poor satellite reception
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Check that the customer is using the navigation system correctly.
Ensure there are no present or stored faults.
Use the Wiring Diagrams Technical Note, Scenic II.
What colour is the GPS pictogram?
Green
The system operates normally.
Yellow
or
GreyPositioning is imprecise (yellow) or
impossible (grey) in the following areas:
forests, tunnels, valleys, under bridges
and in stormy weather.
Carry out a system test in an open area.
Check the condition and cleanliness of the
GPS aerial.
Check the insulation, continuity and
the absence of interference resistance
of connections 46CB and TB15 between
components 662 and 886.
NO Did it pass the tests?
YES
If the fault is still present, replace the GPS
aerial.
If the satellite reception is poor, contact
the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITS_V04_ALP5ITSJ84ph2V1.0
Page 53 of 71

MULTIMEDIA
Fault finding - Fault finding charts
86C
86C-53V5 MR-372-J84-86C050$936.mif
ITS
Program No.: 0020
Vdiag No.: 04
ALP 7 Clock not displayed or incorrect
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Check that the customer is using the navigation system correctly.
Check that the time display is activated and the time
zones and settings are correct.
Press the SET button, select the clock; clock
display; time adjustment; summer time;
time zone.
Are these adjustments correct?
YES
Place the vehicle outside in an open area and check
that the satellite reception is correct.
Is the GPS pictogram green?
YES
Wait a few minutes in a location with good satellite
reception.
If the time is still wrong, contact the Techline.
NOSet the display and time.
Explain to the customer how to make
these adjustments.
NOSee fault finding chart: ALP 5 Poor
satellite reception.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
ITS_V04_ALP7ITSJ84ph2V1.0