2007 HUMMER H2 Owners Manual

Usage Fluid/Lubricant
Front Axle
Propshaft
SplineSpline Lubricant, Special Lubricant
(GM Part No. U.S. 12345879,
in Canada 10953511) or lubricant
meeting requirements of
GM 9985830.
Hood HingesMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).
Outer Tailgate
Handle Pivot
PointsMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).
Spare Tire
Carrier HingePTFE Filled Synthetic Grease
(GM Part No. U.S. 89022180,
in Canada 890221801) meeting
GM Specication 9986139.Usage Fluid/Lubricant
Spare Tire
Carrier LatchMulti-Purpose Lubricant, Superlube
(GM Part No. U.S. 12346241,
in Canada 10953474).
Weatherstrip
ConditioningWeatherstrip Lubricant
(GM Part No. U.S. 3634770,
in Canada 10953518) or
Dielectric Silicone Grease
(GM Part No. U.S. 12345579,
in Canada 992887).
Weatherstrip
SqueaksSynthetic Grease with
Teon, Superlube
(GM Part No. U.S. 12371287,
in Canada 10953437).
529

Normal Maintenance Replacement Parts
Replacement parts identied below by name, part number or specication can be obtained from your
GM dealer.
Part GM Part Number ACDelco®Part Number
Engine Air Cleaner/Filter 10389652 A2948C
Engine Oil Filter 89017524 PF48
Spark Plugs 12571164 41-985
Wiper Blades
Front – 17.0 inches (43.0 cm) 15060730 —
Rear – 11.0 inches (28.0 cm) 12335785 —
530

Engine Drive Belt Routing
(A) Belt routing for A/C option shown. Dotted line
represents routing for non A/C option.
531

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service,
and the type of services performed in the boxes provided. SeeMaintenance Requirements on page 514.
Any additional information fromOwner Checks and Services on page 523can be added on the following
record pages. You should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
532

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
533

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
534

Customer Assistance and Information....... 536
Customer Satisfaction Procedure............... 536
Online Owner Center................................. 539
Customer Assistance for Text
Telephone (TTY) Users.......................... 540
Customer Assistance Offices..................... 540
GM Mobility Reimbursement Program........ 541
Roadside Assistance Program................... 542
Courtesy Transportation............................. 544
Vehicle Data Collection and Event
Data Recorders...................................... 546
Collision Damage Repair........................... 547Reporting Safety Defects............................ 552
Reporting Safety Defects to the
United States Government..................... 552
Reporting Safety Defects to the
Canadian Government............................ 552
Reporting Safety Defects to
General Motors...................................... 552
Service Publications Ordering
Information............................................. 553
Section 7 Customer Assistance Information
535

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to HUMMER. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by your
dealer’s sales or service departments. Sometimes,
however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the matter
has already been reviewed with the sales,
service or parts manager, contact the owner of the
dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without
further help, contact the HUMMER Consumer
Relations Manager by calling 1-866-HUMMER6
(486-6376), Customer Assistance prompt.
In Canada, contact GM of Canada Customer
Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854
(French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
Dealership name and location
Vehicle delivery date and present mileage
536