Diagnostic System Diagram
23-111
This diagram below shows and over view of the navigation diagnostic features starting at the center and working
outward in layers. The diagram starts with Key on. From any of the navigation Map or Menu screens, press and
simultaneously hold the keys Menu, MAP/GUIDE, and Cancel.
Finally, the diagram shows the available diagnostic menu choices, starting at the bottom left, and moving clockwise.
In most cases, do not clear or change settings in any diagnostic screen unless instructed to do so in the explanation, or
by the factory. If the factory asks you to insert a PCMCIA memory card into the PC card Slot, then the features specified
on the diagram with PC card are available.(cont’d)
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YES
NO YES
NO
YES
NO
YES
NO
Picture has lines/rolls/other issues or is an
odd color
23-12023-120Navigation System
Symptom Troubleshooting (cont’d)
NAVIGATION UNIT CONNECTOR A (17P)
RADIO GND
(BLK)
NAVIGATION UNIT CONNECTOR C (12P) GND (BLK)
9. Measure the voltage between navigation unitconnector A (17P) terminal No. 9 and body ground,
and between navigation unit connector C (12P)
terminal No. 4 and body ground.
Replace the navigation unit (see page 23-155).
Repair open in the wire between the
navigation unit and body ground (G 504) (see page
22-30), (G505) (see page 22-32). NOTE:
Check the vehicle battery condition first.
Make sure that the correct DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
Check the navigation screen settings for brightness, contrast, black level and the color screen for map
color and menu color.
Check the connectors for poor connections or loose terminals.
Before troubleshooting, make sure you have the navigation and audio system anti-theft codes.
1. Check for electronic aftermarket accessories (possibly hidden) mounted near the navigation unit.
Disable the accessories, and recheck.
Go to step 2.
2. Turn the ignition switch to ON (II).
3. Start up the navigation picture.
Go to step 5.
Go to step 4.
4. Go into the Diagnostic mode and use RGB Color diagnostic under Monitor Check (see page 23- 137).
Go to step 5.
Replace the navigation unit (see page 23-155).
Wire side of female terminals
Wire side of female terminals
Is t her e l ess t han 0.1 V ? Ar e t her e any el ect r oni c accessor i es?
Is the picture scrolling horizontally (lef t to right orright to left)?
Ar e t he r ed , gr een, and bl ue col or ed ci r cl e show n?
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GPS icon is white or not shown Voice guidance cannot be heard, is broken
up, or there is static
YES
NO
YES
NO YES
NO
YES
NO
YES
NO
YES
NO
23-12223-122Navigation System
Symptom Troubleshooting (cont’d)
NOTE:
Check the vehicle battery condition first.
Make sure the vehicle is parked outside and away from buildings.
Refer to GPS Information (see page 23-142) for realtime satellite reception display.
Check for window tinting above the GPS antenna and any non-OEM accessories mounted near the
navigation unit or GPS antenna.
1. Check for metallic window tint on the windshield and electronic aftermarket accessories (possibly
hidden) mounted near the GPS antenna or the
navigation unit.
Remove tint or the accessories, and
recheck.
Go to step 2.
2. Go into the Diagnostic Menu, and use the Navi System Link test (see page 23-136) to check the
GPS antenna.
Use the Navi ECU test under Unit Check
(see page 23-139) to check for a kinked, crushed, or
disconnected GPS antenna wire. If necessary, try a
known-good GPS antenna. If icon is still red,
replace the navigation unit (see page 23-155).
Check that nothing is blocking the GPS
antenna located behind the gauge assembly, and
recheck. Substitute a known-good navigation unit,
and recheck. NOTE:
Check the vehicle battery condition first.
Make sure that the correct DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
Check that the volume setting and voice feedback are turned ON.
Check the connectors for poor connection or loose terminals.
Before troubleshooting, make sure you have the navigation system 4-digit anti-theft code.
After troubleshooting, enter the navigation system anti-theft code.
1. Press the display unit SET-UP button.
2. Check the volume setting for the navigation system.
Set the volume to an audible level.
Go to step 3.
3. Check the radio operation.
Go to step 4.
Troubleshoot the audio system.
4. Go into the Diagnostic Menu, and use the Navi System Link test (see page 23-136) to check the
radio.
Troubleshoot the audio system.
Go to step 5.
5. Test the voice control switch (see page 23-156).
Replace the navigation unit (see page 23-155).
Replace the voice control switch (see page
23-157).
Is there metallic window tint or electronic accessor ies?
Is the GPS Ant icon red? Is it set to OFF?
Can y ou hear t he r ad i o?
Is the Radio icon red?I s v oi ce cont r ol sw i t ch OK ?
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Voice control does not work/respond
YES
NO
YES
NO
YES
NO
23-123
NAVIGATION UNIT CONNECTOR D (5P) NAVI GUIDE (GRN)
NOTE: Check the vehicle battery condition first.
Make sure that the correct DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
Check the connector for poor connection or loose terminals.
Before troubleshooting, make sure you have the navigation system 4-digit anti-theft code.
After troubleshooting, enter the navigation system anti-theft code.
Before assuming that a voice complaint is hardware
related, ensure that the voice control system is being
operated correctly. Make sure you are on the correct screen when trying to issue a voice command. For instance, the
command ‘‘Find the nearest Italian Restaurant’’ only
works on a Map screen (See the Navigation System
Manual for a complete list of allowed voice
commands for the information being displayed.).
Close the windows, moonroof, and doors.
Set the fan speed to low (1 or 2).
Adjust the air flow from the air conditioning vents so that they do not blow against the microphone on the
ceiling.
Pause after pressing the navigation TALK button, then give a voice command clearly in a natural
speaking voice. If the system cannot recognize your
command, speak louder.
If the microphone picks up voices other than yours, the system may not interpret your voice commands
correctly.
If you speak a command with something in your mouth, or your voice is too husky, the system may
misunderstand your command.
Compare the system operation with a known-good vehicle. Have more than one person test the system
operation. If the known-good vehicle performs the
same, it is a characteristic of the system. 1. Turn the ignition switch to ON (II).
2. Go into the Diagnostic Menu and use the Mic Level
test under Functional Setup (see page 23-147) to
check the operation of the navigation TALK and
navigation BACK buttons.
Go to step 10.
Go to step 3.
3. Turn the ignition switch to LOCK (0).
4. Do the voice control switch test (see page 23-156).
Go to step 5.
Replace the voice control switch.
5. Disconnect the cable reel 20P connector and navigation unit connector D (5P).
6. Check for continuity between body ground and navigation unit connector D (5P) terminal No. 4.
Repair short to body ground in the wire
between the navigation unit and the voice control
switch, or replace the cable reel.
Go to step 7.
(cont’d)
Wire side of female terminals
Ar e t he nav i gat i on T ALK and nav i gat i on BACKbut t ons oper at i onal ?
I s t he v oi ce cont r ol sw i t ch OK ?
Is there continuity?
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Vehicle position icon constantly leaves road,
moves erratically, or is displayed very far
from actual position Vehicle icon wanders across the map when
driving (does not follow a displayed road) or
map or vehicle ICON spins
YES
NO
YES
NO YES
NO
23-12623-126Navigation System
Symptom Troubleshooting (cont’d)
NOTE:
Check the vehicle battery condition first.
Make sure that the correct DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
Check for aftermarket accessories.
1. Check the GPS icon on the navigation picture.
Do the troubleshooting for GPS icon is white
or not shown (see page 23-122).
Go to step 2.
2. Go into the Diagnostic Menu, and use the Yaw Rate test (see page 23-144) to check the yaw rate sensor.
3. Go into the Diagnostic Menu and use the Car Status test (see page 23-141) to check the vehicle speed
pulse.
The problem may be a normal characteristic.
Check to see if the problem occurs in the same
place. If it does, the problem could be in the
database. Compare to a known-good vehicle under
the same conditions. If you can duplicate the
problem, report it. Refer to the client Assistance
section of the Navigation User’s Guide, ‘‘Reporting
Errors’’.
If the problem is the yaw rate sensor, replace
the navigation unit (see page 23-155). If the
problem is the vehicle speed pulse, troubleshoot
the vehicle speed signal circuit. NOTE:
Check the vehicle battery condition first.
This symptom is usually caused by a defective yaw rate sensor. Perform this diagnostic when the vehicle
is cold and warm.
Also refer to symptom troubleshooting for GPS icon is white or not shown (see page 23-122).
1. Go into the Diagnostic Menu, and use the Yaw Rate test (see page 23-144).
The system is OK.
Replace the navigation unit (see page 23-155).
I s t he GPS i con on t he map scr een?
Ar e t he y aw r at e sensor and v ehi cl e speed pul seOK ? Ar e the values cor r ect?
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DVD read error messages System always comes up in in-line
diagnostic mode
YES
NO
23-12723-127
Start Diag Exit Diag
Navi.ECU
In Line Diag
GPS Antenna Display
Radio
DeleteDone
0
12
3
6
5
4
7 8
9
BACK
XXXX Correct PIN
KA
NOTE:
Check the vehicle battery condition first.
Make sure that the correct DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
Check the Navigation System Manual for a list of common DVD screen error messages and the
probable cause.
Go into the Diagnostic Menu, and use the Car Status test (see page 23-141) to check the status of the
display.
1. Check the DVD-ROM reading surface for scratches.
Replace the DVD-ROM.
If the problem occurs occasionally when the
system is cold, this is normal. If the problem occurs
frequently when driving, replace the navigation
unit (see page 23-155). 1. When a navigation unit is powered up for the first
time at the factory, the factory diagnosis screen (In
Line Diag) appears. Normally the factory performs
the steps necessary to verify proper operation and
terminate the factory diagnostic. Until the proper
confirmation sequence is performed, the screen
will appear every time the vehicle is started.
2. Follow the steps to prevent the screen from showingupinthefuture:
Hold down the buttons (Menu, Map/Guide, and Cancel) for about 5 seconds (the Select Diagnosis
Items screen appears).
Hold down the Map/Guide button for 5 10 seconds (A screen with a Complete button
appears).
Touch Complete, and then the Return button (the system may re-boot).
Restart the vehicle, and confirm normal operation by completing the PDI of the
navigation system Service Bulletin.
Are there scratches?
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Display day/night mode does not work or
does not work properly System locks up or freezes constantly
YES
NO
YES
NO YES
NO
23-12823-128Navigation System
Symptom Troubleshooting (cont’d)
NOTE:
Check the vehicle battery condition first.
Check the connectors for poor connection or loose terminals.
Before troubleshooting, get the navigation system anti-theft code.
After troubleshooting, enter the navigation system anti-theft code.
Full brightness on the instrument panel brightness control with the head lights turned on causes the
system to stay in the day mode, even when the lights
are on.
1. Make sure the instrument panel brightness control is not on full brightness. Turn the headlights on and
adjust the dash brightness to the middle range.
2. Change the day/night mode under Set-up to AUTO, and recheck.
The system is OK at this time.
Go to step 3.
3. Go into the Diagnostic Menu and use the Car Status test to check for an ILL signal (see page 23-141).
Replace the navigation unit (see page 23-155).
Check the ILL circuit between the
navigation unit and the No. 14 (7.5 A) fuse in the
under-dash fuse/relay box. NOTE:
Check the vehicle battery condition first.
Make sure that the correct DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
1. Start the engine and turn the ignition switch to LOCK (0), then turn the ignition switch to ON (II).
The system is OK at this time.
Check the DVD for scratches or damage, and
the navigation unit for water damage. If OK, go into
the Diagnostic Menu and do all of the Unit Check
tests (see page 23-139). Also check for low battery
charge or poor charging system performance.
Does t he d i spl ay change t o d ay and ni ght mod es w hen t ur ni ng t he head l i ght s on and of f ?
I s t he I LL si gnal OK ? Does the system reboot?
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Navigation display stays on with ignition
switch in LOCK (0) Navigation cannot control audio system
YES
NO
YES
NO
YES
NO YES
NO
YES
NO
23-12923-129
NOTE:
Check the connectors for poor connections or loose terminals.
Before troubleshooting, get the navigation system anti-theft code, then write down the audio presets.
After troubleshooting, re-enter the anti-theft code, and re-initialize the navigation system, then enter the
audio presets.
Check for aftermarket accessories that use the same power circuit. A feedback can cause this problem.
1. Remove the key from the ignition.
Go to step 2.
The system is OK at this time.
2. The vehicle may have been used as a demonstration vehicle at an event like an auto
show. In these events, power is often jumpered to
the navigation system so that the ignition key is not
needed in the vehicle. At the end of the show, the
jumper wire may not have been removed. Check
the navigation unit connector A (17P) for a non-
factory jumper wire in series with the factory cable.
Remove the jumper wire, and re-test. Return
the jumper wire to Tech Line.
Go to step 3.
3. Check if the audio unit works.
Troubleshoot the ACC circuit for a short to
power with another circuit.
Replace the navigation unit (see page 23-155). NOTE:
Check the vehicle battery condition first.
Verify that the correct navigation unit is installed for this model. Go into the Diagnostic mode and use
Version (see page 23-149).
Check for connectors for poor connections or loose terminals.
Before troubleshooting, make sure you have anti- theft codes for the navigation system.
After troubleshooting, enter the anti-theft codes for the navigation system.
Make sure that the correct navigation DVD color and version are installed.
Inspect the navigation DVD for dirt or damage.
Check any official Honda service website for more service information about the navigation system.
1. Make sure the anti-theft code for the navigation system is entered.
2. Go into the Diagnostic Menu and use the Navi System Link test (see page 23-136).
Do the troubleshooting for the voice
guidance cannot be heard (see page 23-122).
Go to step 3.
3. Substitute a known-good navigation unit (see page 23-155), and recheck.
Replace the navigation unit (see page 23-155).
Do the audio system troubleshooting.
Does t he nav i gat i on scr een st ay on?
Is t her e a j umper w i r e?Does the audio unit work with the ignition switchoff? Is the Radio icon red?
Can t he nav i gat i on cont r ol aud i o?
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