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Navigation cannot control HVAC by voice
command Navigation cannot control XM radio
YES
NO YES
NO
23-13023-130Navigation System
Symptom Troubleshooting (cont’d)
NOTE:
Make sure that the correct DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
Check the connectors for poor connections or loose terminals.
Before troubleshooting, get the navigation system anti-theft code.
After troubleshooting, enter the navigation system anti-theft code.
Verify that the correct navigation unit is installed for this model. Go into the Diagnostic Menu and use
Version (see page 23-149).
1. Go into the Diagnostic Menu and use the Navi System Link test (see page 23-136).
Dotheclimatecontrolsystem
troubleshooting.
Replace the navigation unit (see page 23-155). NOTE:
Check the vehicle battery condition first.
Make sure that the correct DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
1. Substitute a known-good navigation unit (see page 23-155), and recheck.
Replace the navigation unit (see page 23-155).
Do the audio system troubleshooting.
Is the Air-con icon red? Can t he nav i gat i on cont r ol t he X M r ad i o?
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Navigation system will not accept security
code
YES
NO
YES
NO YES
NO
YES
NO
YES
NO
23-134
Navigation System
Symptom Troubleshooting (cont’d)
NOTE:
Check the vehicle battery condition first.
The system will not operate without the 4-digit security (anti-theft) code. Follow the this procedure.
(After 10 consecutive tries, you must cycle the key to
continue trying)
The Navigation System Diagnosis and Core Return Form is available online, under Job aids, and can be
printed out for recording this information. This
information will help the reman facility determine
what caused the failure.
Check the connectors for poor connections or loose terminals.
Before troubleshooting, make sure you have the anti- theft codes for the navigation system.
Verity that the correct navigation unit is installed for this model. Go into the Diagnostic mode, and use
Version (see page 23-149).
Make sure that the correct navigation DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
1. Go into the System diagnosis menu (see page 23-135), select Unit check, and then Navi ECU. A
brief diagnostic runs for 20 seconds, and the serial
number is displayed.
Go to step 4.
Go to step 2.
2. Remove the navigation unit (see page 23-155).
3. Check the serial number on the label on the underside of the navigation unit.
Go to step 4.
Replace the navigation unit (see page 23-155). 4. Using the serial number, look up the navigation
security code in the Interactive Network. (click:
Service, Vehicle Information, Anti-Theft code
Inquiry, and then select Navigation from the
Product drop down box). Enter the serial number.
Go to step 5.
Call the Warranty Department to obtain the
code (the telephone number is in the PDI service
bulletin).Thengotostep5.
5. Check that the obtained code works to bypass the code screen in the navigation system.
The system is OK at this time. Return the
vehicle to the client, and give them the anti-theft
code.
Go to step 6.
6. Try entering four zeros (0000) in place for the code.
Replace the navigation unit (see page 23-155),
and enter Security code is 0000 in the problem
description field of the core return form.
Replace the navigation unit (see page 23-155),
and enter in Won’t take security code (as proof,
enclose the sticker that contains the Serial number
and the Code) in the problem description field of
the core return form.
Is t he ser i al number d i spl ay ed ?
Is the serial number conf irmed on the underside oft he nav i gat i on uni t ? Is a 4-digit code displayed on the screen?
Doesthecodework?Do t he f our zer os w or k t o by pass t he cod e scr een?
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The Honda Globe Screen (not the Acura
Globe Screen) appears every time the vehicle
is started Start-up procedure and Diagnosis Menu
YES
NO
YES
NO
YES
NO
23-13523-135
System Diagnostic Mode
Select Diagnosis Items
Navi System
Monitor Check Unit Check
Car Status GPS Information
Yaw Rate
Tire Calibrate
Functional Setup
VersionReturn
DIAGNOSTIC MENU SCREEN
NOTE: The navigation DVD and the navigation unit are
correct for the vehicle, but earlier and possibly later
versions of the navigation software may have been
installed. When this happens, the software may not be
recognized by the navigation unit, and could cause the
navigation unit to revert to an Acura model profile.
1. Remove the navigation unit (see page 23-155) and verify that the part number printed on the
navigation unit label is the correct one for the year/
model vehicle you are working on.
Go to step 2.
Replace the navigation unit with the correct
unit for the year/model vehicle you are working
on.
2. Reinstall the navigation unit.
3. Remove the navigation DVD (see page 23-155).
4. Note the software version marked on the navigation DVD label and verify if it is the correct
version for the vehicle year/model you are working
on by checking any official Honda service website
for more service information about the navigation
system and navigation software.
Replace the navigation unit (see page 23-155).
Go to step 5.
5. Obtain the correct version DVD (see page 23-94), and install it.
The problem is resolved, troubleshooting is
complete. The system still shows an Honda Globe
Screen. Replace the navigation unit (see page
23-155). 1. Turn the ignition switch to ON (II).
Press and hold the Menu, the Map/Guide, and the
Cancel buttons, for about 3 seconds. The display
screen then goes directly to the Diagnostic Menu.
2. After the display changes to the Diagnostic Menu, select the item you want to check, and the test
begins. To return to the previous screen, select
Return.
Navi System (Link)
Monitor Check
Unit Check
Car Status
GPS Information
YawRate
Tire Calibrate
Functional Setup
Version
(cont’d)
I s t he cor r ect nav i gat i on uni t i nst al l ed based ont he par t number ?
I s t he sof t w ar e v er si on mar k ed on t he nav i gat i onDV D l abel t he cor r ect one f or t he v ehi cl e y ear /mod el y ou ar e w or k i ng on?
Does t he nav i gat i on sy st em boot -up w i t h t he Acur aGl obe Scr een?
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The Honda Globe Screen (not the Acura
Globe Screen) appears every time the vehicle
is started Start-up procedure and Diagnosis Menu
YES
NO
YES
NO
YES
NO
23-13523-135
System Diagnostic Mode
Select Diagnosis Items
Navi System
Monitor Check Unit Check
Car Status GPS Information
Yaw Rate
Tire Calibrate
Functional Setup
VersionReturn
DIAGNOSTIC MENU SCREEN
NOTE: The navigation DVD and the navigation unit are
correct for the vehicle, but earlier and possibly later
versions of the navigation software may have been
installed. When this happens, the software may not be
recognized by the navigation unit, and could cause the
navigation unit to revert to an Acura model profile.
1. Remove the navigation unit (see page 23-155) and verify that the part number printed on the
navigation unit label is the correct one for the year/
model vehicle you are working on.
Go to step 2.
Replace the navigation unit with the correct
unit for the year/model vehicle you are working
on.
2. Reinstall the navigation unit.
3. Remove the navigation DVD (see page 23-155).
4. Note the software version marked on the navigation DVD label and verify if it is the correct
version for the vehicle year/model you are working
on by checking any official Honda service website
for more service information about the navigation
system and navigation software.
Replace the navigation unit (see page 23-155).
Go to step 5.
5. Obtain the correct version DVD (see page 23-94), and install it.
The problem is resolved, troubleshooting is
complete. The system still shows an Honda Globe
Screen. Replace the navigation unit (see page
23-155). 1. Turn the ignition switch to ON (II).
Press and hold the Menu, the Map/Guide, and the
Cancel buttons, for about 3 seconds. The display
screen then goes directly to the Diagnostic Menu.
2. After the display changes to the Diagnostic Menu, select the item you want to check, and the test
begins. To return to the previous screen, select
Return.
Navi System (Link)
Monitor Check
Unit Check
Car Status
GPS Information
YawRate
Tire Calibrate
Functional Setup
Version
(cont’d)
I s t he cor r ect nav i gat i on uni t i nst al l ed based ont he par t number ?
I s t he sof t w ar e v er si on mar k ed on t he nav i gat i onDV D l abel t he cor r ect one f or t he v ehi cl e y ear /mod el y ou ar e w or k i ng on?
Does t he nav i gat i on sy st em boot -up w i t h t he Acur aGl obe Scr een?
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Navi System Link
23-136Navigation System
System Diagnostic Mode (cont’d)
Navi System Link
Navi.ECUReturn
Exit Diag
Detecting..
GPS Ant.
Display Radio BACK
Air-Con
This diagnostic step tests the cables connecting the
navigation components. Ensure that the ignition
switch is in the ON (II) position. When the diagnosis
begins, you hear a bong sound. The system is in a
Detecting mode, and is waiting for all the items in
white to be tested. This includes the voice control
switch (navigation TALK/BACK buttons), and the
microphone. Press the navigation TALK button on the
steering wheel, and in a normal voice, say ‘‘testing’’.
The Talk indicator on the screen should turn green,
and the voice level indicator should move to at least
the 6th bar to pass. Next, press the navigation BACK
button. The Cancel indicator should turn green.
If all of the communication lines connecting the system components, and the navigation TALK/BACK
buttons/microphone check out OK (all block diagram
items green), then the OK indicator turns green.
If there is a problem with the system, the faulty system component item turns red, and the screen
shows NG in red. Use the troubleshooting index, and
other diagnostic screens to help locate the problem.
The indicator on the screen may not change until you cycle the ignition switch. After repairing the affected
cable or system, repeat this diagnostic.
NOTE: Green boxes and green OK indicate that the
communications lines (cables) are intact. This
diagnostic does not necessarily imply that the
individual components are functioning properly. For
instance, the GPS antenna wire may be crushed, but
still show as green. A road test, or other diagnostic
maybenecessarytofindtheproblem. Select Return to return to the Diagnostic Menu, or the
Exit Diag button to exit.
NOTE: The Mic Level indicator must reach the 6th bar
or greater to pass the test.
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PC Card info
Hard KeyCar Status
23-141
PC Card Information
ReturnReturn
PC Card is not inserted.
PC Card Information Return
Manufacturer xxxxxx
Product Name xxxxxx
FILES
Hard KeyReturn
ZOOM OUT ZOOM IN
CANCEL SET UP MAP
MENU INFO
MODE CH
CH
VOL
VOL
FF
REW
RPT RDM
SEEK UP SCAN
AUDIO
CD/AUX AM/FMSKIP
SKIP
SEEK DOWN Keep Pushing to Return.
Car Status
0
VSP 0
ILL
0
BACK Close
Display
0
ILL CANCEL
There is no PC card in the PC slot, and the screen
should display, PC card is not inserted.
If the factory provides a PC card and instructs you to
insert it, the screen displays the Manufacturer, and
Product Name as shown in the following screen. Touch
the FILES button to see the contents of the card.
This diagnostic screen checks the status of each of the
hard buttons surrounding the navigation display. When
you press each hard button, the corresponding item on
the screen should flash blue. Touch the return key, or
press and hold the joystick to exit.
NOTE: It is normal for the VOL ( , ) CH ( , ) and
MODEbuttontobeinactive. Use this screen to confirm that navigation unit is
properly receiving input signals. Signals equal to (0) are
OFF, and signals equal to (1) are ON. If the value on the
display does not match the actual vehicle status, then
check the wire carrying the signal.
VSP-Vehicle Speed Pulse from ECM/PCM connector A (Navigation unit connector A (17P) terminal No. 13)
a) OFF (0) when vehicle is not moving
b) ON (1) when vehicle is moving
The VSP comes from the ECM/PCM as a dedicated
signal. Internally, the navigation unit compares the
actual VP on the map against street data to adjust the
pulse to speed scaling factor.
BACK-Reverse indication from taillight relay (Navigation unit connector C (12P) terminal No. 7)
a) OFF (0) when shift lever is in any position other
than reverse
b) ON (1) when shift lever is in reverse
The Back signal is used by the navigation unit to allow
the map screen to show the VP moving backwards
when in reverse and to trigger the optional rear view
camera. This signal is needed because the Speed Pulse
does not provide any directional information to the
system.
ILLCANCEL a) OFF (0) when the dash lights brightness control
button is less than 90 % brightness with the
headlights turned on.
b) ON (1) when the dash lights brightness control
button is more than 90 % brightness with the
headlights turned on.
(cont’d)
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Service Precautions
System InitializationEntering the Security Code
GPS Initialization
23-268Navigation System
General Troubleshooting Information (cont’d)
The navigation system lost power and is acquiring its
location from the GPS satellites. This usually takes
less than 10 minutes.
* Start the engine.
*Parkthevehicleinanopenareaawayfromtrees,
* Remove loose articles, cell phones, or electrical
* If this screen is displayed repeatedly when starting power lines, and tall buildings.
accessories located near the GPS antenna.
the vehicle, see your dealer.
If you need to replace the navigation unit, you can
back-up the navigation data and transfer it to a new
navigation unit. See Save users memory (see page
23-310).
When the battery is disconnected, the internal GPS clock resets to 0:00. The clock resets to the correct
time after the system finishes GPS initialization.
Before disconnecting the battery, make sure you have the anti-theft codes for the audio system and the
navigation system, and write down the audio presets.
Also obtain any PGM-FI or transmission DTCs and
freeze frame date (which are lost when the ECM/PCM
loses power).
After reconnecting the battery, you have to wait to get the initial signal from the satellite. It will take from 10
to 45 minutes.
Adjust the setup clock settings (time zone and daylight savings) in the navigation system.
Before returning the vehicle to the client, enter the anti-theft codes for the audio system and the
navigation system.
If the navigation system loses power (like the battery
was disconnected), the navigation system requires
initialization. Once completed, your system is ready to
use.
This initialization requires the following: Entering the 4-digit anti-theft security code to unlock the system
GPS initialization (may not be needed depending of the length of time the system was without power)
Map matching to align the GPS to a location on the map Any time the navigation system loses power, you need
to enter the 4-digit anti-theft code on the navigation
system display. This 4-digit code is located on a small
code card that was given to the customer. Enter the 4-
digit code, then select Done.
If the navigation system anti-theft code is missing, use
the interactive Network (iN) to look it up. You need the
serial number for the navigation unit to do this.
You can view the serial number by entering the
diagnostic mode. Select Unit Check from the main
menu, then the ECU info diagnostic screen. This allows
you to get the serial number without removing the
navigation unit.
The iN may display more than one code for a given
serial number. This is because serial numbers are not
unique. You may have to try more than one 4-digit code.
If no code is shown, or if the code(s) given do not work
in the navigation unit, contact the Automobile Warranty
department. If the code 0000 works, replace the
navigation unit.
When replacing the navigation unit or audio unit, make
sure you give the client the new anti-theft security code.
NOTE: You must park the vehicle outside with a clear
view of the southern sky.
Depending on the length of time the battery was
disconnected, your system may require GPS
initialization. If it does, the following screen appears:
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How to Check Error History
Hardware Error History
Software Error (Soft error) History
23-273
Return
System Links Help
Exit Diag
ReturnReturn
Navi.ECUSelect Diagnosis Items Self- Diagnosis Mode
Detail Information & Setting
(Navi will check internal function. connections, etc.
Perform this test with vehicle stopped and engine running.)
(Individual Diagnostic screens to confirma specific diagnostic screen.)
XM
Error
History
Yaw
Sensor Car Status
ECU Info. Hard Key
DVD Mic
HFL
Press any icon if you want to see details. GPS Ant. R. Camera
Display Radio
A/C
Return
ReturnError History
Hard Error Soft Error
Hard Error
Clear Save
0/0
1. 2705 HFL Diag
2004:12:31 - 19:15:55
2. 2707 Mic Diag 2004:12:31 - 19:15:50
2. 2707 GPS Diag:Antenna
2004:12:31 - 19:15:12
The Error History feature is to record intermittent
navigation issues that occur while using the system.
Sometimes the client complaint cannot be duplicated.
The error history may record the information needed to
diagnose the problem. To check the error history:
1. Start the engine.
2. Press and hold the MAP/GUIDE, MENU, and CANCEL buttons for 3 seconds.
3. When the Select Diagnosis Items menu is displayed, select Detail Information & Setting.
4. When the navigation unit has hard codes, the Error History icon appears yellow when the Self
Diagnosis mode (System links) screen is displ ayed.
When no hard errors are stored, the icon appears
gray. To view the errors with their DTC codes,
select the error history icon. 5. Select Hard Error.
NOTE: Soft errors are for factory use only.
6. The Hard Error screen displays the following information for each error:
The DTC trouble code for the error
A brief description of the DTC code
The date and time when the error occurred.
NOTE: To see additional errors, use the joystick to select UP or DOWN.
Select Clear to delete the error history. The Save feature is for factory use only.
7. Use the DTC Symptom Troubleshooting table to troubleshoot the error.
8. Clear the DTCs.
9. Select Return to exit the error history.
Software errors are not available. They are for factory
use only.
(cont’d)
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