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Navigation
unit connector USB adapter
unit connector Wire color
YES
NO YES
NO
YES
NO
YES
NO
USB input sound is low or cannot be heard
(without navigation)
23-23623-236Audio System
Symptom Troubleshooting (cont’d)
NAVIGATION UNIT CONNECTOR E (14P)
USB ADAPTER UNIT CONNECTOR A (14P)
14. Check for continuity between navigation unit connector E (14P) and USB adapter unit connector
A (14P) according to the table.
E5 A5 WHT
E6 A6 RED
E13 A13 BLK
E14 A14 GRN
Substitute a known-good USB adapter unit
(see page 23-258), then reconnect all of the
connectors and recheck. If the symptom/indication
goes away, replace the original USB adapter unit. If
the symptom/indication is still present, replace the
navigation unit (see page 23-355).
Open in the wire(s) between the navigation
unit and the USB adapter unit. Replace affected
shielded harness. NOTE:
Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
1. Turn the ignition switch to ON (II).
2. Do the speaker check mode with the self-diagnostic mode.
Go to step 3.
Go to no sound is heard from speaker(s).
3. Turn the ignition switch to LOCK (0).
4. Connect the client’s USB device to a known-good vehicle that equipped with the USB adapter and
check the USB device operation.
Go to step 5.
USB device is faulty. Also check the USB
cable and USB adapter connector condition.
5. On the client’s vehicle, connect the client’s USB device to the USB adapter.
6. Turn the ignition switch to ON (II), and turn on the audio unit.
7. Check if the USB device can be operated with the audio unit (Folders or Files UP/DOWN, etc.).
Go to step 8.
If the sound is normal, the USB device is OK
at this time. If the USB device cannot be operated,
go to USB audio device does not work.
8. Turn the ignition switch to LOCK (0).
9. Disconnect audio unit connector E (14P).
10. Disconnect USB adapter unit connector A (14P).
Wire side of female terminals
Wire side of female terminals
Is there continuity? Do al l speak er s mak e a sound ?
Is the USB device working properly?
Can y ou oper at e t he U SB d ev i ce, but t her e i s nosound hear d ?
08/08/21 14:10:52 61SNR030_230_0239
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DYNOMITE -2009-
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USB device does not function (with
navigation)
YES
NO
YES
NO USB adapter unit
connector USB adapter
connector
YES
NO
YES
NO
YES
NO
23-238 Audio System
Symptom Troubleshooting (cont’d)
USB ADAPTER UNIT CONNECTOR B (5P)
USB ADAPTER 5P CONNECTOR
NOTE: Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
Check the USB device requirement: – Mass-storage class ready digital audio player with USB 2.0 port
– More than 256 MB of RAM
– Supports MP3, WMA, and AAC (encoded with the i- Tunes) files, DRM files are not supported
1. Turn the ignition switch to ON (II) and turn on the navigation unit.
2. Push the AUX button to select USB mode.
Go to step 3.
Go to step 7.
3. Turn the ignition switch to LOCK (0).
4. Connect the client’s USB device to a known-good vehicle that is equipped with the USB adapter and
check the USB device operation.
Go to step 5.
USB device is faulty. Also check the USB
cable and USB adapter connector condition.
5. Disconnect USB adapter unit connector B (5P). 6. Check for continuity between terminals of USB
adapter connector B (5P) and the USB adapter 5P
connector according to the table.
B1 1
B2 2
B3 3
B4 4
Replace the USB adapter unit (see page
23-258). Open in the wire(s) between the USB adapter
unit and the USB adapter. Replace the affected
shielded harness.
7. Check the XM operation on the navigation display.
Go to step 8.
Go to XM radio display is blank and no station
information is displayed troubleshooting.
8. Turn the ignition switch to LOCK (0).
9. Check that the navigation unit connectors and the USB adapter unit connectors properly connected.
Go to step 10.
Connect the connectors, and recheck.
Terminal side of female terminals
Terminal side of male terminals
Is USB NO DAT A displayed?
Is the USB device working properly? Is there continuity?
Ar e t he sy st em w or k i ng pr oper l y on t he nav i gat i onscr een?
I s t he connect or s pr oper l y connect ed ?
08/08/21 14:14:11 61SNR030_230_0241
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DYNOMITE -2009-
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YES
NO Navigation
unit connector USB adapter
unit connector Wire color
YES
NO
23-240 Audio System
Symptom Troubleshooting (cont’d)
NAVIGATION UNIT CONNECTOR E (14P)
SYS ACC (LT BLU) NAVIGATION UNIT CONNECTOR E (14P)
USB ADAPTER UNIT CONNECTOR A (14P)
16. Turn the ignition switch to ON (II).
17. Measure the voltage between body ground and navigation unit connector E (14P) terminal No. 2.
Substitute a known-good navigation unit
(see page 23-355), and recheck. If 10 V or more are
present, replace the original navigation unit.
Go to step 18.
18. Turn the ignition switch to LOCK (0).
19. Disconnect navigation unit connector E (14P) and USB adapter unit connector A (14P). 20. Check for continuity between terminals of
navigation unit connector E (14P) and USB adapter
unit connector A (14P) according to the table.
E9 A9 BLU
E10 A10 PNK
Substitute a known-good USB adapter unit
(see page 23-258), then reconnect all of the
connectors and recheck. If the symptom/indication
goes away, replace the original USB adapter unit. If
the symptom/indication is still present, replace the
navigation unit (see page 23-355).
Open in the wire(s) between the navigation
unit and the USB adapter unit. Replace the affected
shielded harness.
Wire side of female terminals Wire side of female terminals
Wire side of female terminals
Is t her e 10 V or mor e pr esent ? Is there continuity?
08/08/21 14:14:12 61SNR030_230_0243
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DYNOMITE -2009-
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YES
NO
YES
NO
YES
NO
YES
NO
23-246Audio System
Symptom Troubleshooting (cont’d)
XM RECEIVER CONNECTOR A (14P)
GA-NET
GND (BLK)
XM RECEIVER CONNECTOR A (14P) SYS ACC (LT BLU) XM RECEIVER CONNECTOR A (14P)
SYS ACC (LT BLU)
NAVIGATION UNIT CONNECTOR E (14P) GA-NET BUS
(WHT)
GA-NET BUS
(BLK)
4. Turn the ignition switch to ON (II).
5. Measure the voltage between XM receiver
connector A (14P) terminal No. 11 and body ground.
Go to step 6.
Repair open in the wire between the XM
receiver and the navigation unit.
6. Turn the ignition switch to LOCK (0).
7. Measure the voltage between XM receiver connector A (14P) terminal No. 2 and body ground.
Go to step 8.
Substitute known-good XM receiver
(see page 23-258), and recheck. If 10 V or more are
present, replace the original XM receiver.
8. Turn the ignition switch to ON (II). 9. Measure the voltage between XM receiver
connector A (14P) terminal No. 2 and body ground.
Go to step 10.
Substitute a known-good navigation unit
(see page 23-355), and recheck. If 0.5 V or less are
present, replace the original navigation unit.
10. Turn the ignition switch to LOCK (0).
11. Disconnect navigation unit connector E (14P), USB adapter unit connector A (14P), and XM receiver
connector A (14P).
12. Check for continuity between navigation unit connector E (14P) terminals No. 9 and No. 10 and
body ground individually.
Go to step 13.
Short to body ground in the wire between the
XM receiver and the navigation unit. Replace the
affected shielded harness.
Wire side of female terminals
Wire side of female terminals Wire side of female terminals
Wire side of female terminals
Is t her e l ess t han 0.1 V ? Is t her e 10 V or mor e pr esent ? Is t her e l ess t han 0.5 V ?
Is there continuity?
08/08/21 14:14:14 61SNR030_230_0249
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DYNOMITE -2009-
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XM radio preset memory is lost (with
navigation)
YES
NO
YES
NO YES
NO
YES
NO
23-248Audio System
Symptom Troubleshooting (cont’d)
XM RECEIVER CONNECTOR A (14P)
B(BLU)
XM RECEIVER CONNECTOR A (14P) GND (BLK)NOTE: Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
If you can only tune to channel 000, 001, 174, and 247, make sure the navigation unit is set to channel mode
(see owner’s manual), if it is set to channel mode, call
XM Satellite Radio customer support, and check the
account activation status.
1. Turn the ignition switch to ON (II).
2. Turn on the navigation unit, and set each of the XM radio channel preset buttons.
Go to step 3.
Go to step 7.
3. Turn the ignition switch to LOCK (0) for 1 minute, then turn it back to ON (II).
4. Test all of the XM radio channel preset buttons for proper recall operation.
System is normal at this time. Check
connections at the navigation unit.
Go to step 5.
5. Turn the ignition switch to LOCK (0).
6. Disconnect XM receiver connector A (14P). 7. Measure the voltage between XM receiver
connector A (14P) terminal No. 1 and body ground.
Go to step 8.
Repair open in the wire between the
navigation unit and the XM receiver.
8. Reconnect XM receiver connector A (14P).
9. Measure the voltage between XM receiver connector A (14P) terminal No. 11 and body ground.
Substitute a known-good navigation unit
(see page 23-355), and recheck. If the symptom/
indication goes away, replace the navigation unit
(see page 23-355).
Repair open in the wire between the XM
receiver connector and the navigation unit.
Wire side of female terminals
Wire side of female terminals
Do each of t he X M r ad i o channel pr eset but t ons set pr oper l y ?
Do t he pr eset but t ons r ecal l t he r ad i o st at i ons? Is there battery voltage?
Is t her e l ess t han 0.1 V ?
08/08/21 14:14:14 61SNR030_230_0251
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From terminal To terminals
YES
NO Navigation
unit connector XM receiver
connector Wire color
YES
NO
23-250 Audio System
Symptom Troubleshooting (cont’d)
XM RECEIVER CONNECTOR A (14P)
NAVIGATION UNIT CONNECTOR E (14P)
XM RECEIVER CONNECTOR A (14P)
7. Check for continuity between terminals of XMreceiver connector A (14P) according to the table.
A4 (GRY) A5 (WHT), A6 (RED), A13 (BLK), A14 (GRN)
A5 (WHT) A6 (RED), A13 (BLK), A14 (GRN)
A6 (RED) A13 (BLK), A14 (GRN)
A13 (BLK) A14 (GRN)
Short in the wires between the navigation
unit and the XM receiver. Replace the affected
shielded harness.
Go to step 8. 8. Check for continuity between navigation unit
connector E (14P) and XM receiver connector A
(14P) according to the table.
E5 A5 WHT
E6 A6 RED
E13 A13 BLK
E14 A14 GRN
Substitute a known-good XM receiver
(see page 23-258), then reconnect all of the
connectors and recheck. If the symptom/indication
goes away, replace the original XM receiver. If the
symptom/indication is still present, replace the
navigation unit (see page 23-355).
Open in the wire(s) between the navigation
unit and the XM receiver. Replace the affected
shielded harness.
Wire side of female terminals Wire side of female terminals
Wire side of female terminals
I s t her e cont i nui t y bet w een any of t he t er mi nal s? Is there continuity?
08/08/21 14:14:15 61SNR030_230_0253
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Special Tools Required
Electrical Noise Test
23-252
Audio System
Sound Quality Diagnosis (cont’d)
Diagnostics CD 07AAZ-SDBA100
Do this test to check for electrical noise being induced
into the audio system.
NOTE: Electrical noise may be caused by outside
sources that cannot be handled by the audio system.
Make sure you remove any cell phones and/or turn off
any aftermarket device before beginning this test.
1. Insert the diagnostics CD (T/N: 07AAZ-SDBA100) into the navigation unit or audio unit.
2. Play track No. 4 (digital zero) at a normal, or slightly higher than normal, volume level.
3. Operate any electrical device that may create electrical noise in the audio system, including
starting the engine.
4. Play track No. 5 (near digital zero) at a normal, or slightly higher than normal, volume level.
5. Operate any electrical device that may create electrical noise in the audio system, including
starting the engine.
6. Play track No. 6 (SNR) at a normal, or slightly higher than normal, volume level. 7. Operate any electrical device that may create
electrical noise in the audio system, including
starting the engine.
If no abnormal noise is heard, go to individual speaker test.
If the noise is present only during the SNR track, replace the navigation unit or audio unit.
If the noise is heard during the digital zero or near digital zero track, check for;
– Poor ground for the audio unit, amplifier, engine or battery cable
– Pinched or shorted speaker or amplifier wire
– Faulty amplifier (Type S model)
– Faulty navigation unit
– Faulty audio unit
– Other faulty components causing excessive electrical noise (ignition coils, alternator, door
lock actuators, etc.). Disconnect any suspect
components, and then replay the tracks that
were originally noisy. If the noise is gone,
check the component’s circuit and the
component.
08/08/21 14:14:15 61SNR030_230_0255
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Frequency sweepSound judging
23-25423-254Audio System
Sound Quality Diagnosis (cont’d)
Diagnostics CD 07AAZ-SDBA100
Do this test to find rattles or reverberation that may
cause a perception of poor sound quality.
1. Insert the diagnostics CD (T/N: 07AAZ-SDBA100) into the navigation unit or audio unit.
2. Play track No. 13 (sweep from 500 Hz to 35 Hz) at a normal, or slightly higher than normal, volume
level.
3. Listen to each speaker for poor sound quality or reverberations caused by specific frequencies. Use
the voice-over to estimate the frequency that
causes the vibration. Use the audio unit’s fader and
balance settings to help isolate the channel with the
problem.
If vibrations or poor sound quality are heard, go to step 4.
If no vibrations or poor sound quality are heard, go to sound judging.
4. Choose the appropriate track from No. 14 to 25 (small range frequency sweep) or 26 to 53 (single
frequencies) to recreate the frequency that caused
the poor sound quality or vibration located in step
3: this aids in diagnosis of the cause.
NOTE: When you get to the track that recreates the
problem, select the repeat function on the
navigation unit or audio unit, this will help you
isolate the cause.
5. Replace or insulate the source of the vibrations or, if the speaker is the source of the poor sound
quality, replace it. Diagnostics CD 07AAZ-SDBA100
Do this test to compare overall sound quality, imaging, and dynamics between the client’s vehicle
and a known-good vehicle. Only use a vehicle of the
same model and trim level for this test.
Make sure the vehicle is using only OEM speakers.
1. In the client’s vehicle, set the bass, treble, fader, and balance settings to the client’s normal settings
that were written down before beginning testing.
2. Insert the diagnostics CD (T/N: 07AAZ-SDBA100) into the navigation unit or audio unit.
3. Play tracks No. 7 to 12 (sound quality, midland, dynamics, and imaging demonstration tracks) at a
normal, or slightly higher than normal, volume
level. Write down the volume setting being used.
4. Listen to areas of the track that stand out as being either very clear, or poorer than other areas of the
track.
5. Insert the diagnostics CD (T/N: 07AAZ-SDBA100) into the navigation unit or audio unit of a known-
good vehicle.
6. Play the tracks at the same volume level and the same bass, treble, balance, and fader settings as
used in step 3 in the client’s vehicle.
7. Listen to the same area of the track that stood out as being either very clear or poorer than other
areas of the track.
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