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Volume is too high or too low when driving
at freeway speeds Radio tuner does not change stations
YES
NO
YES
NO YES
NO
YES
NO
23-22423-224Audio System
Symptom Troubleshooting (cont’d)
NOTE:
Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
1. Test-drive the vehicle at highway speeds, and monitor volume level.
Go to step 2.
Intermittent failure, the system is OK at this
time.
2. Change the SVC mode setting in sound set-up to Mid (see page 23-164).
With navigation: Replace the navigation unit (see page 23-355).
Without navigation: Replace the audio unit (see page 23-256).
Improper SVC setting for customers sound
taste. 1. Check the audio information on the display panel.
Go to step 2.
Go to power switch will not turn ON (see page
23-202).
2. Operate the tuning knob to see if the radio station changes.
Intermittent failure: the tuning knob is OK at
this time.
With navigation: Replace the navigation unit (see page 23-355).
Without navigation: Replace the audio unit (see page 23-256).
I s t he v ol ume l ev el t oo hi gh, or t oo l ow ?
I s t he v ol ume l ev el st i l l t oo hi gh, or t oo l ow ? Does the audio inf ormation display properly?
Does t he r ad i o st at i on change?
08/08/21 14:10:50 61SNR030_230_0227
ProCarManuals.com
DYNOMITE -2009-
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Navigation unit button illumination does not
work (with navigation)
YES
NO
YES
NO YES
NO
YES
NO
23-225
NAVIGATION UNIT CONNECTOR A (24P)
ILL (RED)
GAUGE CONTROL MODULE (TACH) 36P CONNECTOR ILL (RED)
NAVIGATION UNIT CONNECTOR A (24P) ILL (GRY)NOTE: Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
1. Turn the ignition switch to ON (II).
2. Turn the combination lighting switch to the parking light position.
3. Check the illumination of the navigation unit buttons.
Intermittent problem: the navigation unit is
OK at this time. Check for loose or poor
connections at the navigation unit connector A
(24P).
Go to step 4.
4. Check the illumination of several other buttons not related to navigation system.
Go to step 5.
Troubleshoot the interior lights. Start by
checking the No. 14 (7.5 A) fuse in the under-dash
fuse/relay box. If the fuse is OK, check for an open
in the wire between the under-dash fuse/relay box
and the navigation unit.
5. Turn the ignition switch to LOCK (0).
6. Disconnect navigation unit connector A (24P). NOTE: Eject all the discs before removing the navigation unit to prevent damaging the CD player’s load
mechanism.
Remove the PC card before removing the navigation unit.
7. Disconnect gauge control module (tach) 36P connector. 8. Check for continuity between navigation unit
connector A (24P) terminal No. 1 and gauge control
module (tach) 36P connector terminal No. 14.
Go to step 9.
Repair open in the wire between the gauge
control module and the navigation unit.
9. Turn the ignition switch to ON (II).
10. With the headlight switch still on, measure the voltage between navigation unit connector A (24P)
terminal No. 13 and body ground.
Check the connections at navigation unit
connector A (24P). If all connections are OK, replace
the navigation unit (see page 23-355).
Repair open in the wire between the under-
dash fuse/relay box and the navigation unit.
Wire side of female terminals
Wire side of female terminals
Wire side of female terminalsAre the buttons illuminated? Are the buttons illuminated? Is there continuity?
Is there battery voltage?
08/08/21 14:10:50 61SNR030_230_0228
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Audio unit button illumination does not
work (without navigation)
YES
NO
YES
NO YES
NO
YES
NO
23-226Audio System
Symptom Troubleshooting (cont’d)
AUDIO UNIT CONNECTOR A (17P)
ILL (RED)
GAUGE CONTROL MODULE (TACH) 36P CONNECTOR ILL (RED)
AUDIO UNIT CONNECTOR A (17P) ILL (GRY)NOTE: Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
1. Turn the ignition switch to ON (II).
2. Turn the combination lighting switch to the parking light position.
3. Check the illumination of the audio unit buttons.
Intermittent problem: the audio unit is OK at
this time. Check for loose or poor connections at
the audio unit connector A (17P).
Go to step 4.
4. Check the illumination of several other buttons not relatedtotheaudiosystem.
Go to step 5.
Troubleshoot the interior lights. Start by
checking the No. 14 (7.5 A) fuse in the under-dash
fuse/relay box. If the fuse is OK, check for an open
in the wire between the under-dash fuse/relay box
and the audio unit.
5. Turn the ignition switch to LOCK (0).
6. Disconnect audio unit connector A (17P). NOTE: Eject all the discs before removing the audio
unit to prevent damaging the CD player’s load
mechanism.
7. Disconnect gauge control module (tach) 36P connector. 8. Check for continuity between audio unit connector
A (17P) terminal No. 1 and gauge control module
(tach) 36P connector terminal No. 14.
Go to step 9.
Repair open in the wire between the gauge
control module and the audio unit.
9. Turn the ignition switch to ON (II).
10. With the headlight switch still on, measure the voltage between audio unit connector A (17P)
terminal No. 10 and body ground.
Check the connections at audio unit
connector A (17P). If all the connections are OK,
replace the audio unit (see page 23-256).
Repair open in the wire between the under-
dash fuse/relay box and the audio unit.
Wire side of female terminals
Wire side of female terminals
Wire side of female terminals
Are the buttons illuminated? Are the buttons illuminated? Is there continuity?
Is there battery voltage?
08/08/21 14:10:50 61SNR030_230_0229
ProCarManuals.com
DYNOMITE -2009-
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Audio disc does not load Audio disc does not eject
YES
NO
YES
NO YES
NO
YES
NO
23-22823-228Audio System
Symptom Troubleshooting (cont’d)
NOTE:
Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
Disc labels should not be used in the navigation unit or audio unit. They may damage the player
mechanism.
Make sure the disc is compatible with the system (see the owner’s manual for more information).
1. Insert a known-good disc to see if the symptom can be duplicated.
Operation is normal. If the disc loads
normally, but will not play, go to audio disc does
not play (see page 23-229).
Go to step 2.
2. Insert another disc.
The original disc is faulty.
With navigation: Replace the navigation unit (see page 23-355).
Without navigation: Replace the audio unit (see page 23-256). NOTE:
Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
Disc labels should not be used in the navigation unit or audio unit. They may damage the player
mechanism.
1. Turn on the audio system.
Go to step 2.
Go to power switch will not turn ON (see page
23-202).
2. Check to see if the disc ejects correctly with no binding by pushing the EJECT button.
Operation is normal.
With navigation: Replace the navigation unit (see page 23-355).
Without navigation: Replace the audio unit (see page 23-256).
Does t he d i sc l oad ?
Does t he d i sc l oad ? Does the system turn on?
Does the disc eject normally?
08/08/21 14:10:51 61SNR030_230_0231
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YES
NO
YES
NO
YES
NO
YES
NO
Audio remote switch does not work properly
(with navigation)
23-23023-230Audio System
Symptom Troubleshooting (cont’d)
5. Insert the skip test CD (T/N: 07AAZ-SDBA300)
(ABEX-TCD-721). Play tracks 2 to 11 and note the
track number(s) where the CD starts skipping. Do
the same test on a known-good vehicle.
Operation is normal.
Go to step 6.
6. Insert the skip test CD (T/N: 07AAZ-SDBA200) (ABEX-TCD-725B), and play tracks 7 to 11 and
tracks 13 to 15 and note the track number(s) where
the CD starts skipping. Perform the same test on a
known-good vehicle.
Operation is normal.
With navigation: Replace the navigation unit (see page 23-355).
Without navigation: Replace the audio unit (see page 23-256). NOTE:
Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
1. Check the audio unit operation.
Go to step 2.
Replace the navigation unit (see page 23-355).
2. Test the audio remote switch (see page 23-262).
Go to step 3.
Replace the audio remote switch (see page
23-263).
3. Remove the navigation unit (see page 23-355).
Does t he CD sk i p on t he same t r ack number ( s) as t he k now n-good v ehi cl e?
DoestheCDskiponsametrack number(s)asthek now n-good v ehi cl e? Is the audio unit operation OK ?
Is the audio remote switch OK ?
08/08/21 14:10:51 61SNR030_230_0233
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Audio remote switch does not work properly
(without navigation)
YES
NO
YES
NO AUDIO REMOTE SWITCH TABLE
YES
NO
23-232Audio System
Symptom Troubleshooting (cont’d)
AUDIO UNIT CONNECTOR B (20P)
AUDIO REMOTE
SW (PNK)
AUDIO REMOTE
GND (BRN)
NOTE:
Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
1. Check the audio unit operation.
Go to step 2.
Replace the audio unit (see page 23-256).
2. Test the audio remote switch (see page 23-262).
Go to step 3.
Replace the audio remote switch (see page
23-263).
3. Remove the audio unit (see page 23-256). 4. Measure the resistance between audio unit
connector B (20P) terminals No. 6 and No. 7 as
specified in the table.
Go to step 5.
Repair open or high resistance in the circuit
between the audio unit and the audio remote
switch. If the wires are OK, replace the cable reel
(see page 24-200).
Button held down VOL DOWNVOLUP CH( ) CH( ) MODE No
button
pressed
Resistance about 100about
370 about
840 about
2.0 K about
6.0 K about
10 k
Wire side of female terminals
Is the audio unit operation OK ?
Is the audio remote switch OK ? IstheresistanceOK?
08/08/21 14:10:51 61SNR030_230_0235
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YES
NO
YES
NO
YES
NO
Audio disc cannot be inserted and/or ejected
(with navigation)
23-23323-233
AUDIO UNIT CONNECTOR B (20P)
AUDIO REMOTE SW (PNK)
AUDIO REMOTE GND (BRN)
5. Check for continuity between audio unit connector
B (20P) terminals No. 6 and No. 7 and body ground
individually.
Repair short to body ground in the circuit
between audio unit and the audio remote switch. If
the wires are OK, replace the cable reel (see page
24-200).
Replace the audio unit (see page 23-256). NOTE:
Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
Disc labels should not be used in the navigation unit or audio unit. They may damage the player
mechanism.
Make sure the disc is compatible with the system (see the owner’s manual for more information).
1. Press the OPEN/CLOSE button to open the navigation display.
2. Try inserting an audio CD.
The system is OK at this time.
Go to step 3.
3. Press the CD eject button.
The system is OK at this time.
Replace the navigation unit (see page 23-355).
Wire side of female terminals
I s t her e cont i nui t y ? Does t he pl ay er accept t he CD?
Does the player eject the CD?
08/08/21 14:10:52 61SNR030_230_0236
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PC card will not play/card icon on audio
screen cannot be selected (with navigation)
23-234Audio System
Symptom Troubleshooting (cont’d)
Unfortunately there are no error messages, and no
diagnostics for the PC card. There are many reasons
why a card won’t play audio files in the audio unit.
The card may not be fully inserted into the slot. Eject the card, and inspect for warping or damage to the
edge connector. N ever use excessive force to insert a
card. This can result in damage to the pins in the rear
of the slot.
The client’s card may contain audio files that are not recognized by the system. Only MP3, and WMA
music files are played.
The flash card type may not be accepted by the system. Only Compact Flash and ATA cards have
been tested.
The card’s PCMCIA adaptor may be preventing a known-good card from playing. New PCMCIA
adaptors are constantly being released, and have not
been tested.
The card’s capacity may exceed 1 GB. Only cards with capacities of up to 1 GB (1000 MB) have been
tested.
There may not be any files on the card. Some cards have write protection, make sure it is turned off
before putting files on the card.
Although flash memory chips are reliable, occasionally they develop bad sectors or other
formatting errors that prevents them from playing.
The client should re-format the card using the FAT, or
FAT32 format. The card may have been damaged by heat. Suggest
that the client remove their card when exiting the
vehicle.
The client may have formatted the card using the format NTFS. Only the formats FAT, and FAT32 are
accepted by the system.
Hard Disc Drive (HDD) cards may not work properly in the system and can overheat and quit functioning,
particularly in a hot vehicle. They are not
recommended.
The filing structure of the card may exceed the specification of 8 folder levels deep, 99 folders
maximum, and 999 total tracks maximum. If any of
these limitations is exceeded, the system may not
properly display or play the tracks.
NOTE: A delay when first inserting a card is normal.
The system is reading the File Tag information for
album names, artist, and song titles and there is no
hour glass, The delay length depends on the number of
tracks, and the complexity of the folder structure.
See the audio section glossary for an explanation of the
terms used above.
08/08/21 14:10:52 61SNR030_230_0237
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