PC Card FAQs
QuestionAnswer
23-151
Wheredowebuytheflashmemoryor
adaptors, and what do we ask for?You need a PCMCIA type II adaptor and a flash memory chip. You can
purchase them at a computer, or office supply store. The card is the
same size and shape as the PC card in the HDS. Adaptors that accept
multiple flash types are not recommended.
What memory flash chips will work
with what adaptors? The flash memory devices that have been tested include Compact Flash
(CF), and ATA style (like the card in the HDS). Other card types and flash
memory chips may work, but have not been tested.
What capacity card do I need for this
function? A memory chip with capacity of 64 MB to 2 GB will work. The two files
moved to the PC card during export are less than a Megabyte in size.
Should the dealer have a dedicated PC
card for the Export and Import
navigation function? Yes, treat the PC card as a dedicated special tool that you can use any
time you need to transfer the navigation personal files to a new
navigation unit on ’07 and later vehicles.
What device can I use to maintain the
PC card, and delete files? Any computer store sells USB style card readers that accept the PC card,
and allow you to do file maintenance on your PC card. Most laptops also
accept the PC card.
Can we move the client’s data to
different models? No, the files are model specific and will only load into a navigation unit
with the same part number.
Can we move the client’s data to the
same vehicle with a different software
version (like moving from version 4.41
to version 4.51)? The client’s files can only be transferred to a new navigation unit if the
Model and the Program Flash shown on the Version screen are the same.
Files cannot be transferred to the different model and different versions.
Will other files on the PC card like
images or music files prevent the
Export/Import function from working? No, the system simply adds two small files that are recognized by the
new navigation unit when performing the import function. However, it
the PC card is full, the Export function won’t work correctly.
Do I have to delete the files on the PC
card after each transfer of the
personal data? After the transfer of personal data to the new navigation unit, the files
remain on the PC card. Since this is confidential information, Acura
recommends deleting these files after the transfer. Please note that each
time you export navigation files of the same model and version, the files
are overwritten. Over time the PC card accumulates two files for each
version of the 8 or so Acura navigation models.
If the memory card needs formatting,
what format should I use? It is unlikely that the PC card will ever need formatting, however, if it
does, use the FAT (file allocation table) file system.
I can’t enter the navigation diagnostic
mode to do the Export/Import function.
How can I transfer the personal data? Some internal navigation unit ECU failures may make it impossible to
use the Export/Import function.
(cont’d)
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QuestionAnswer
23-152Navigation System
System Diagnostic Mode (cont’d)
Why wont the Export or Import
functions work or are grayed out?
What do I check as part of
troubleshooting?
The card may not be fully inserted into the slot. Eject the PC card, and
inspect for warping or damage to the edge connector. Never use
excessive force to insert a PC card. This can result in damage to the
pins in the rear of the slot.
The PC card may not contain files that are recognized by the new
navigation unit. Navigation data can only be transferred between
navigation units with the same Model code, and with the same navi
Program flash version.
The flash memory chip type may not be accepted by the system. Only
Compact Flash and ATA cards have been tested.
The card’s PCMCIA adaptor may prevent a known-
good card from
being recognized Avoid multi-slot type PCMCIA adaptors that accept
several different flash memory types.
The card may be full and as a result the files are stored, but without
any data. Export and import appear to function, but move nothing.
Delete unused files from the PC card.
There may not be any files on the PC card. If the PC card has a write
protection switch, make sure it is turned off before using the Export
function.
Although flash memory chips are reliable, occasionally they develop
bad sectors or other formatting errors that prevents them from
accepting files. The PC card should be reformatted using the FAT
format.
The PC card may have been formatted using the format NTFS. Only the
FAT format is accepted by the system.
Hard Disc Drive (HDD) cards may not work properly in the system and
can overheat or quit functioning, particularly in a hot vehicle. They are
not recommended.
Before performing the Import function, ensure that the original
navigation DVD is loaded into the new navigation unit and working
properly.
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YES
NO
YES
NO
YES
NO
Speaker Terminal Wire color
YES
NO
23-207
NAVIGATION UNIT CONNECTOR A (24P)
5. Check to see if there is a specific speaker that has no sound.
Speaker(s) failed the test:
If at least one speaker is OK, go to step 6.
If all speakers fail to sound: – Type S model: Go to step 14.
– Except Type S model: Go to step 9.
Speakers all work, but sound quality is poor in
step 1.
If sound is poor only with XM radio, or the XM radio does not function, go to poor or no sound
with XM radio (see page 23-249).
If the sound is poor only with AM or FM, go to poor AM or FM radio reception or interference
(see page 23-196).
If the sound is poor only with disc. – Try several known- good disc in the navigation
unit.
– If the sound quality is normal, the original disc is faulty.
– If the sound quality is still poor, replace the navigation unit.
If the sound is poor in all modes, go to sound quality diagnosis (see page 23-251).
6. Turn the ignition switch to LOCK (0).
7. Remove the speaker(s) with no sound (see page 23-259), and disconnect its connector.
8. Check the speaker 2P connector for a loose or poor connection.
Go to step 9.
Operation is normal.
9. Make sure the ignition switch is in LOCK (0). 10. Measure the resistance between terminals No. 1
and No. 2 of the speaker connector.
Type S model: Go to step 20.
Except Type S model: Go to step 11. Faulty speaker(s).
11. Remove the navigation unit (see page 23-355). Disconnect navigation unit connector A (24P).
NOTE: Eject all the discs before removing the navigation unit to prevent damaging the CD player’s load
mechanism.
Remove the PC card before removing the navigation unit.
12. Measure the resistance between the following terminals of navigation unit connector A (24P)
accordingtothetable.
Driver’s door speaker,
Left tweeter A23 ( ) LT GRN
A22 ( ) PNK
Front passenger’s
door speaker,
Right tweeter A19 ( ) GRY
A18 ( ) BRN
Left rear speaker A11 ( ) YEL A10 ( ) BRN
Right rear speaker A7 ( ) BLU A6 ( ) ORN
Go to step 13.
Repair open or short in the wires between
navigation unit and the speaker(s).
(cont’d)
Wire side of female terminals
Do any or al l of t he speak er s f ai l t o sound ?
Reconnect t he speak er 2P connect or , and r echeckthe symptom; does it still f ail? Is t her e about 4 ?
Is t her e about 4 ?
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No sound is heard from the speaker(s)
(display is normal) (without navigation)
YES
NO
YES
NO YES
NO
YES
NO
23-215
NOTE:
Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
Set the fader and balance positions to the center.
Before performing symptom troubleshooting, do the power switch will not turn on troubleshooting
(see page 23-203).
For vehicles with factory installed audio, do the self- diagnostic function, speaker check (see page 23- 192)
to help isolate the speaker.
1. Turn the ignition switch to ON (II).
2. Check that the volume button is not set to the MIN level.
Raise the volume level, and recheck the
function.
Go to step 3.
3. Do the speaker check mode in the self-diagnostic function (see page 23-192).
Speaker(s) failed the test:
If at least one speaker is OK, go to step 4.
If all speakers fail to sound, go to step 7.
Speakers all work, but sound quality is poor:
If the sound is poor only with AM or FM, go to poor AM or FM radio reception or interference
(see page 23-199).
If the sound is poor only with disc. – Try several known- good disc in the audio unit.
– If the sound quality is normal, the original disc is faulty.
– If the sound quality is still poor, replace the audio unit.
If the sound is poor in all modes, go to sound quality diagnosis (see page 23-251).
4. Turn the ignition switch to LOCK (0). 5. Remove the speaker(s) with no sound (see page
23-259), and disconnect its connector.
6. Check the speaker 2P connector for a loose or poor connection.
Go to step 7.
Operation is normal.
7. Make sure the ignition switch is in LOCK (0).
8. Remove the speaker(s) with no sound (see page 23-259), and disconnect its connector.
9. Measure the resistance between terminals No. 1 and No. 2 of the speaker connector.
Go to step 10.
Faulty speaker(s).
10. Remove the audio unit (see page 23-256). Disconnect audio unit connector A (17P).
NOTE: Eject all the discs before removing the audio
unit to prevent damaging the CD player’s load
mechanism.
(cont’d)
Is i t at M IN l ev el ?Do any or al l of t he speak er s f ai l t o sound ? Reconnect t he speak er 2P connect or and r echeck
the symptom; does it still f ail?
Is t her e about 4 ?
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Navigation
unit connector USB adapter
unit connector Wire color
YES
NO YES
NO
YES
NO
YES
NO
USB input sound is low or cannot be heard
(without navigation)
23-23623-236Audio System
Symptom Troubleshooting (cont’d)
NAVIGATION UNIT CONNECTOR E (14P)
USB ADAPTER UNIT CONNECTOR A (14P)
14. Check for continuity between navigation unit connector E (14P) and USB adapter unit connector
A (14P) according to the table.
E5 A5 WHT
E6 A6 RED
E13 A13 BLK
E14 A14 GRN
Substitute a known-good USB adapter unit
(see page 23-258), then reconnect all of the
connectors and recheck. If the symptom/indication
goes away, replace the original USB adapter unit. If
the symptom/indication is still present, replace the
navigation unit (see page 23-355).
Open in the wire(s) between the navigation
unit and the USB adapter unit. Replace affected
shielded harness. NOTE:
Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
1. Turn the ignition switch to ON (II).
2. Do the speaker check mode with the self-diagnostic mode.
Go to step 3.
Go to no sound is heard from speaker(s).
3. Turn the ignition switch to LOCK (0).
4. Connect the client’s USB device to a known-good vehicle that equipped with the USB adapter and
check the USB device operation.
Go to step 5.
USB device is faulty. Also check the USB
cable and USB adapter connector condition.
5. On the client’s vehicle, connect the client’s USB device to the USB adapter.
6. Turn the ignition switch to ON (II), and turn on the audio unit.
7. Check if the USB device can be operated with the audio unit (Folders or Files UP/DOWN, etc.).
Go to step 8.
If the sound is normal, the USB device is OK
at this time. If the USB device cannot be operated,
go to USB audio device does not work.
8. Turn the ignition switch to LOCK (0).
9. Disconnect audio unit connector E (14P).
10. Disconnect USB adapter unit connector A (14P).
Wire side of female terminals
Wire side of female terminals
Is there continuity? Do al l speak er s mak e a sound ?
Is the USB device working properly?
Can y ou oper at e t he U SB d ev i ce, but t her e i s nosound hear d ?
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XM radio preset memory is lost (with
navigation)
YES
NO
YES
NO YES
NO
YES
NO
23-248Audio System
Symptom Troubleshooting (cont’d)
XM RECEIVER CONNECTOR A (14P)
B(BLU)
XM RECEIVER CONNECTOR A (14P) GND (BLK)NOTE: Check the vehicle battery condition first.
Check the connectors for poor connections or loose terminals.
If you can only tune to channel 000, 001, 174, and 247, make sure the navigation unit is set to channel mode
(see owner’s manual), if it is set to channel mode, call
XM Satellite Radio customer support, and check the
account activation status.
1. Turn the ignition switch to ON (II).
2. Turn on the navigation unit, and set each of the XM radio channel preset buttons.
Go to step 3.
Go to step 7.
3. Turn the ignition switch to LOCK (0) for 1 minute, then turn it back to ON (II).
4. Test all of the XM radio channel preset buttons for proper recall operation.
System is normal at this time. Check
connections at the navigation unit.
Go to step 5.
5. Turn the ignition switch to LOCK (0).
6. Disconnect XM receiver connector A (14P). 7. Measure the voltage between XM receiver
connector A (14P) terminal No. 1 and body ground.
Go to step 8.
Repair open in the wire between the
navigation unit and the XM receiver.
8. Reconnect XM receiver connector A (14P).
9. Measure the voltage between XM receiver connector A (14P) terminal No. 11 and body ground.
Substitute a known-good navigation unit
(see page 23-355), and recheck. If the symptom/
indication goes away, replace the navigation unit
(see page 23-355).
Repair open in the wire between the XM
receiver connector and the navigation unit.
Wire side of female terminals
Wire side of female terminals
Do each of t he X M r ad i o channel pr eset but t ons set pr oper l y ?
Do t he pr eset but t ons r ecal l t he r ad i o st at i ons? Is there battery voltage?
Is t her e l ess t han 0.1 V ?
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Seek Stop Test
23-25523-255
8. Compare the client’s vehicle’s sound quality results to the known-good vehicle’s results.
If the sound quality in the client’s vehicle is comparable to the sound quality in the known-
good vehicle, then the client’s vehicle is
operating as designed.
If the sound quality is not comparable, check these items in order.
– Loose or improperly installed speakers or other hardware that may become excited by
the vibrations generated by the speakers
– Poor power or ground to the stereo amplifier (Type S model)
– Damaged speaker(s)
– Faulty amplifier
– Faulty navigation unit
– Faulty audio unit Do this test to check the performance of the audio unit’s
AM and FM reception. Refer to symptom
troubleshooting: audio sound weak or distorted, or no
sound is heard from speakers (display is normal)
(see page 23-206) before continuing with this test.
NOTE:
Window tint, aftermarket theft-recovery devices and other aftermarket accessories may reduce radio
reception.
Changes in cloud cover and other atmosphere conditions will affect the ab ility of the navigation unit
or audio unit to receive radio signals.
1. Park the client’s vehicle in an open area away from buildings or other obstructions.
2. Park a known-good vehicle (same year, model, and trim level) next to the client’s vehicle, facing the
same direction.
3. Start the engine in the client’s vehicle, and turn on the radio.
4. Set the FM receiver to 87.7 MHz.
5. Press the Seek button and record the first station that the navigation unit or audio unit locks onto.
6. Press the Seek button repeatedly, and write down each station that the navigation unit or audio
unit locks onto until the station recorded in step 5 is
reached again.
7. Set the AM receiver to 530 kHz.
8. Press the Seek button, and record the first station that the navigation unit or audio unit locks
on to.
9. Press the Seek button repeatedly, and write down each station that the navigation unit or audio
unit locks onto until the station recorded in step 8 is
reached again.
(cont’d)
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Service Precautions
System InitializationEntering the Security Code
GPS Initialization
23-268Navigation System
General Troubleshooting Information (cont’d)
The navigation system lost power and is acquiring its
location from the GPS satellites. This usually takes
less than 10 minutes.
* Start the engine.
*Parkthevehicleinanopenareaawayfromtrees,
* Remove loose articles, cell phones, or electrical
* If this screen is displayed repeatedly when starting power lines, and tall buildings.
accessories located near the GPS antenna.
the vehicle, see your dealer.
If you need to replace the navigation unit, you can
back-up the navigation data and transfer it to a new
navigation unit. See Save users memory (see page
23-310).
When the battery is disconnected, the internal GPS clock resets to 0:00. The clock resets to the correct
time after the system finishes GPS initialization.
Before disconnecting the battery, make sure you have the anti-theft codes for the audio system and the
navigation system, and write down the audio presets.
Also obtain any PGM-FI or transmission DTCs and
freeze frame date (which are lost when the ECM/PCM
loses power).
After reconnecting the battery, you have to wait to get the initial signal from the satellite. It will take from 10
to 45 minutes.
Adjust the setup clock settings (time zone and daylight savings) in the navigation system.
Before returning the vehicle to the client, enter the anti-theft codes for the audio system and the
navigation system.
If the navigation system loses power (like the battery
was disconnected), the navigation system requires
initialization. Once completed, your system is ready to
use.
This initialization requires the following: Entering the 4-digit anti-theft security code to unlock the system
GPS initialization (may not be needed depending of the length of time the system was without power)
Map matching to align the GPS to a location on the map Any time the navigation system loses power, you need
to enter the 4-digit anti-theft code on the navigation
system display. This 4-digit code is located on a small
code card that was given to the customer. Enter the 4-
digit code, then select Done.
If the navigation system anti-theft code is missing, use
the interactive Network (iN) to look it up. You need the
serial number for the navigation unit to do this.
You can view the serial number by entering the
diagnostic mode. Select Unit Check from the main
menu, then the ECU info diagnostic screen. This allows
you to get the serial number without removing the
navigation unit.
The iN may display more than one code for a given
serial number. This is because serial numbers are not
unique. You may have to try more than one 4-digit code.
If no code is shown, or if the code(s) given do not work
in the navigation unit, contact the Automobile Warranty
department. If the code 0000 works, replace the
navigation unit.
When replacing the navigation unit or audio unit, make
sure you give the client the new anti-theft security code.
NOTE: You must park the vehicle outside with a clear
view of the southern sky.
Depending on the length of time the battery was
disconnected, your system may require GPS
initialization. If it does, the following screen appears:
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