Page 185 of 202
Abbreviation Meaning
RD ROAD
SHRS SHORES
SPGS SPRINGS
SQ SQUARE
ST STREET
SUBD SUBDIVISION
SMT SUMMIT
TER TERRACE
TRCE TRACE
TRAK TRACK
TRL TRAIL
TUNL TUNNEL
TPKE TURNPIKE
VLY VALLEY
VIA VIADUCT
VW VIEW
VLG VILLAGE
VIS VISTA
Information on map data discs
13-7
04.7.6/Z33-N
Page 186 of 202
MEMO13-8
Information on map data discs
04.7.6/Z33-N
Page 187 of 202
14 Troubleshooting guideCustomer assistance .......................................................... 14-2
Basic operations .................................................................. 14-3
Vehicle icon .......................................................................... 14-4
Map DVD-ROM ................................................................... 14-6
Destination, waypoints or menu contents cannot be
chosen or set ....................................................................... 14-7
Voice guidance .................................................................... 14-9
Route calculation .............................................................. 14-10
04.7.6/Z33-N
Page 188 of 202
For assistance or inquiries about the NISSAN
Navigation System, please contact:
The NISSAN Navigation Helpdesk at 1-800-
NISSAN-1 (1-800-647-7261) for U.S., and at
1-800-777-0325 for CANADA or visit the web-
site at www.nissan-usa.com.CUSTOMER ASSISTANCE14-2
Troubleshooting guide
04.7.6/Z33-N
Page 189 of 202

Symptom Possible cause Remedy
No image comes on. The brightness adjustment is at the lowest setting. Adjust the settings to make the display brighter.
No map comes on the screen. No map DVD-ROM is inserted, or it is inserted upside
down.Insert the DVD-ROM correctly.
The map display mode is switched off.
Press the
MAP
button.
No voice guide is available.
or
The volume is not high enough.The volume is not set correctly or turned off. Adjust the volume correctly.
The screen is too dim. The movement is slow. The temperature in the vehicle is low. Wait for the temperature in the vehicle to rise.
There are a few darker or brighter dots in the display. This is inherent to displays. This condition is a charac-
teristic of liquid crystal displays.This condition is not abnormal.
Stored location in the address book and other memory functions may be lost if the car’s battery is disconnected or becomes discharged for a long
time.
If this should occur, service the car’s battery as necessary and re-enter the address book information.BASIC OPERATIONS
Troubleshooting guide
14-3
04.7.6/Z33-N
Page 190 of 202

Symptom Possible cause Remedy
The location names differ, between Planview and
Birdview
.This is because the displayed information is reduced
so that the screen does not become too crowded.
There is also a chance that several names of the
roads or locations will be displayed, and the names
appearing on the screen may be different because of
a processing procedure.This should not be regarded as abnormal.
The vehicle icon is not shown correctly. The vehicle might have moved with the ignition off, for
example on a ferry boat or car transporter.Drive the vehicle with the GPS on for some distance.
The screen does not switch to night screen even after
turning the headlights on.When the lights were last turned on, the last setting
was the daytime screen.Turn the headlights on again, go to [DISPLAY SET-
TINGS] screen and set it to the night screen.
The map does not scroll even when the vehicle is
traveling.The display is not switched to the map screen.
Press the
MAP
button.
The vehicle icon does not show up. The display is not switched to the map screen.
Press the
MAP
button.
GPS indicator on the screen remains gray. GPS signals are not received because the vehicle is
indoors or in the shade of buildings.Move the vehicle to outdoors with a clear view of the
sky.
GPS signals are not received because some objects
are placed on the instrumental panel.Remove the objects from the instrumental panel.
GPS satellites are in poor locations. Please wait for the satellites to move to better loca-
tions.
VEHICLE ICON14-4
Troubleshooting guide
04.7.6/Z33-N
Page 191 of 202

Symptom Possible cause Remedy
The location of vehicle icon does not match the actual
position.Driving on slippery road surface If the position marker does not move to the correct
position even after the vehicle has been driven ap-
proximately 6 miles (10km), adjust the current loca-
tion. If necessary, adjust the moving speed of the ve-
hicle. Driving on slanted area
Rough or violent driving If the position marker does not move to the correct
position even after the vehicle has been driven ap-
proximately 6 miles (10km), adjust the current loca-
tion.
GPS indicator remains gray. Please check the GPS indicator on the screen to see
if it remains gray. If it remains gray, drive the vehicle
to a place where the GPS can be received.
Because the vehicle has tire chains on, or the system
was transferred to a different vehicle, errors (gain or
loss) result in calculating the speed from the speed
pulse.The location of the vehicle icon will move by driving
the vehicle for 30minutes (in case it is running at 18-
3/4 miles/hour (30km/h)). If you still notice errors,
adjust moving speed.
The map data has an error or is incomplete (if the
location error always happens in the same area).Please wait for the update of the Map DVD-ROM.
VEHICLE ICON
Troubleshooting guide
14-5
04.7.6/Z33-N
Page 192 of 202
Symptom Possible cause Remedy
The message “Error” appears after operation. Map DVD-ROM is soiled or partially damaged. Check the DVD-ROM and wipe it clean with a soft
cloth, following cautions and instructions on page
13-2.
If you see any damage, replace the DVD-ROM.
MAP DVD-ROM14-6
Troubleshooting guide
04.7.6/Z33-N