2004 MERCEDES-BENZ C320 Owner's Manual

73 Safety and Security
Driving safety systems
Braking
At the instant one of the wheels is about to
lock up, a slight pulsation can be felt in the
brake pedal, indicating that the ABS is in
the regulating mode.
Keep firm and steady pressure on the
brake pedal while experiencing the
pulsation.
Continuous steady brake pedal pressure
yields the advantages provided by the ABS,
namely braking power and ability to steer
the vehicle.
The pulsating brake pedal can be an
indication of hazardous road conditions
and functions as a reminder to take extra
care while driving.Emergency brake maneuver

Keep continious full pressure on the
brake pedal.
For more information, see “Practical hints”
(
page 274).
BAS
The Brake Assist System (BAS) operates in
emergency situations. If you apply the
brakes very quickly, the BAS automatically
provides full brake boost, thereby poten-
tially reducing the braking distance. Apply
continuous full braking pressure until the
emergency braking situation is over. The
ABS will prevent the wheels from locking.
When you release the brake pedal, the
brakes function again as normal. The BAS
is then deactivated.
Warning!
G
The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase braking or steering efficiency
beyond that afforded by the condition of the
vehicle brakes and tires or the traction. The
ABS cannot prevent accidents, including
those resulting from excessive speed in
turns, following another vehicle too closely,
or hydroplaning. Only a safe, attentive, and
skillful driver can prevent accidents. The
capabilities of an ABS equipped vehicle
must never be exploited in a reckless or
dangerous manner which could jeopardize
the user’s safety or the safety of others.

74 Safety and SecurityDriving safety systemsFor more information, see “Practical hints”
(page 281).
ESP
The Electronic Stability Program (ESP)
monitors the vehicle's traction (force of
adhesive friction between the tires and the
road surface) and handling.
The ESP recognizes when a wheel is
spinning or if the vehicle starts to skid. By
applying brakes to the appropriate wheel
and by limiting engine output, the ESP
works to stabilize the vehicle. The ESP is
especially useful while driving off and on
wet or slippery road surfaces.
The ESP warning lampv in the
speedometer flashes when the ESP is
engaged.
The ESP warning lampv in the
speedometer comes on when you turn the
SmartKey in the starter switch to
position2. It goes out when the engine is
running.
Warning!
G
The BAS cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase braking efficiency beyond that
afforded by the condition of the vehicle
brakes and tires or the traction. The BAS
cannot prevent accidents, including those
resulting from excessive speed in turns,
following another vehicle too closely, or
hydroplaning. Only a safe, attentive, and
skillful driver can prevent accidents. The
capabilities of a BAS equipped vehicle must
never be exploited in a reckless or danger-
ous manner which could jeopardize the
user’s safety or the safety of others.
Warning!
G
Never switch off the ESP when you see the
ESP warning lampv flashing in the
speedometer. In this case, proceed as
follows:

While driving off, apply as little throttle
as possible.


While driving, ease up on the accelera-
tor.


Adapt your speed and driving style to
the prevailing road conditions.
Failure to observe these guidelines could
cause the vehicle to skid.
The ESP cannot prevent accidents resulting
from excessive speed.

75 Safety and Security
Driving safety systems
For more information, see “Practical hints”
(page 277) and (
page 282).Switching off the ESP
To improve the vehicle's traction, turn off
the ESP in driving situations where it would
be advantageous to have the drive wheels
spin and thus cut into surfaces for better
grip such as:


starting out on slippery surfaces and in
deep snow in conjunction with snow
chains


in sand or gravel
Warning!
G
The ESP cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase the traction afforded. The ESP
cannot prevent accidents, including those
resulting from excessive speed in turns or
hydroplaning. Only a safe, attentive, and
skillful driver can prevent accidents. The
capabilities of an ESP equipped vehicle must
never be exploited in a reckless or danger-
ous manner which could jeopardize the
user’s safety or the safety of others.!The ESP will only function properly if
you use wheels of the recommended
tire size.
!Vehicles without 4MATIC:
Because of the ESP’s automatic
operation, the engine must be shut off
(SmartKey in starter switch position0
or1) when

the parking brake is being tested on
a brake test dynamometer


the vehicle is being towed with the
front axle raised
Active braking action through the ESP
may otherwise seriously damage the
brake system.
For information on vehicles with
4MATIC, see “Four wheel electronic
traction system (4MATIC) with the
ESP” (
page 77).
Warning!
G
The ESP should not be switched off during
normal driving other than in the circum-
stances described below. Disabling of the
system will reduce vehicle stability in stan-
dard driving maneuvers.

76 Safety and SecurityDriving safety systemsThe switch is located on the center
console.
1ESP off
2ESP on
Press upper switch position1.
The ESP warning lampv in the
speedometer comes on.
The ESP is deactivated.If one or more drive wheels are spinning,
the ESP warning lampv in the speed-
ometer flashes, regardless of the speed.
Traction control brakes a spinning wheel
even when the ESP is deactivated.
The ESP always operates when you are
braking, even when it has been deacti-
vated.
Switching on the ESP

Press lower switch position2.
The ESP warning lampv in the
speedometer goes out.
You are now again in normal driving
mode.
!Avoid spinning of a drive wheel for an
extended period with the ESP switched
off. This may cause serious damage to
the drive train which is not covered by
the Mercedes-Benz Limited Warranty.
Warning!
G
When the ESP warning lampv is
illuminated continuously, the ESP is
switched off.
Adapt your speed and driving to the prevail-
ing road conditions and to the non-operating
status of the ESP.

77 Safety and Security
Driving safety systems
Four wheel electronic traction system (4MATIC) with the ESP
Models with all-wheel-drive only.
The 4MATIC improves vehicle’s ability to
use available traction, e.g. during winter
operation in mountains under snowy
conditions, by applying power to all four
wheels.
Warning!
G
If you see the ESP warning lampv flash-
ing in the speedometer, proceed as follows:

While driving off, apply as little throttle
as possible


While driving, ease up on the accelera-
tor


Adapt your speed and driving style to
the prevailing road conditions
Failure to observe these guidelines could
cause the vehicle to skid.
The ESP cannot prevent accidents resulting
from excessive speed.!Do not tow with one axle raised.
Otherwise the transfer case can be
damaged, which is not covered by the
Mercedes-Benz Limited Warranty.
!Performance testing must only be con-
ducted on a two-axle dynamometer.
Otherwise the transfer case can be
damaged, which is not covered by the
Mercedes-Benz Limited Warranty.!Because of the ESP’s automatic
operation, the engine must be shut off
(SmartKey in starter switch position0
or1) when the parking brake is being
tested on a brake test dynamometer
Active braking action through ESP may
otherwise seriously damage the front
or rear axle brake system.
Operational tests with the engine
running can only be conducted on a
two-axle dynamometer.

78 Safety and SecurityAnti-theft systems
Anti-theft systemsImmobilizer
The immobilizer prevents unauthorized
persons from starting your vehicle.
Activating

Removing the SmartKey from the
starter switch activates the
immobilizer.
Deactivating


Inserting the SmartKey in the starter
switch deactivates the immobilizer.
Anti-theft alarm system*
Once the alarm system has been armed, a
visual and audible alarm is triggered when
someone opens

a door


the trunk lid


the hood
The alarm will stay on, even if the
activating element (a door, for example) is
immediately closed.
The alarm system will also be triggered
when


someone attempts to raise the vehicle


opening the vehicle with the
mechanical keyArming the alarm system
The alarm system is armed after locking
the vehicle with the SmartKey. The turn
signal lamps flash three times to indicate
that the alarm system is activated. A red
indicator lamp in the switch for the
tow-away alarm (
page 79) begins to
flash after approx. ten seconds after
arming the alarm system.
iIn case the engine cannot be started
(yet the vehicle’s battery is charged),
the system is not operational. Contact
an authorized Mercedes-Benz Center
or call 1-800-FOR-MERCedes (in the
USA), or 1-800-387-0100 (in Canada).
iIf the alarm stays on for more than
20 seconds, an emergency call is
initiated automatically by the Tele Aid
system* (
page 223) provided
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available.

79 Safety and Security
Anti-theft systems
Disarming the alarm system
The alarm system is disarmed when you
unlock your vehicle with the SmartKey. The
turn signal lamps flash once to indicate
that the alarm system is deactivated.
Canceling the alarm
To cancel the alarm:
Insert the SmartKey in the starter
switch.
or

Press theŒ or‹ button on the
SmartKey.
Tow-away alarm*
Once the tow-away alarm is armed, a visual
and audible alarm will be triggered when
someone attempts to raise the vehicle.
iIf the turn signal lamps do not flash
three times, one of the following
elements may not be properly closed:

a door


the trunk lid
Close the respective element and lock
the vehicle again.
iThe alarm system will rearm automati-
cally after approximately 40 seconds if
no door or the trunk lid was opened.
iThe tow-away protection alarm is
triggered, for example, if the vehicle is
lifted on one side.
If the alarm stays on for more than
20 seconds, an emergency call is
initiated automatically by the Tele Aid
system* (
page 223) provided
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available.

80 Safety and SecurityAnti-theft systemsArming tow-away alarm
When you lock your vehicle, the tow-away
alarm is automatically armed after about
30 seconds.
When you unlock your vehicle, the
tow-away protection disarms
automatically.
Disarming tow-away alarm
To prevent triggering the tow-away alarm,
switch off the tow-away alarm feature
before towing the vehicle, or when parking
on a surface subject to movement, such as
a ferry or auto train.The switch is located on the center
console.
1Tow-away alarm off switch
2Indicator lamp

Switch off the ignition and remove the
SmartKey.

Press upper switch position1.
Indicator lamp2 in switch comes on
briefly.

Exit and lock your vehicle with the
SmartKey.
The tow-away alarm remains disarmed
until you lock your vehicle again.
Canceling the alarm
To cancel the alarm:

Insert the SmartKey in the starter
switch.
or

Press theŒ or‹ button on the
SmartKey.
iYou cannot disarm the tow-away alarm
while the ignition is switched on.