2001 CHRYSLER VOYAGER service

Symptom:
INCOMPLETE LATCH CINCH - NO PAWL TRANSITION
When Monitored and Set Condition:
INCOMPLETE LATCH CINCH - NO PAWL TRANSITION
When Monitored: Whenever the power liftgate in performing a cinching operation.
Set Condition: The pawl switch was not detected as returning to ground during the
transition between secondary and primary cinch operation. NOTE: The liftgate may not be
fully cinched during this condition. The liftgate may cinch to primary but not be fully
seated and may pop off back to secondary.
POSSIBLE CAUSES
DTC PRESENT
BINDING LIFTGATE
GROUND WIRE OPEN
LIFTGATE PAWL SWITCH SENSE WIRE OPEN
LIFTGATE PAWL SWITCH SENSE WIRE SHORT TO GROUND
PAWL SWITCH
TEST ACTION APPLICABILITY
1NOTE: This DTC will only set after the cinching operation. This may make
it difficult to reproduce.
With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE LATCH CINCH - NO PAWL TRANSI-
TION?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper fit and alignment, lose/hard or torn seals, misaligned
latch striker or anything that would cause an obstruction to proper operation.
Manually operate the liftgate of a known good vehicle and notice the effort needed to
open and close.
Compare the effort needed on the disabled liftgate.
Does it take more effort to operate the liftgate than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
771
POWER DOORS - LIFTGATE

Symptom:
INCOMPLETE LATCH CINCH - OVERCURRENT
When Monitored and Set Condition:
INCOMPLETE LATCH CINCH - OVERCURRENT
When Monitored: Whenever the power liftgate is performing a cinching operation.
Set Condition: The latch motor stall current of 6.2 amps has been detected, or a time-out
has occurred with no pawl or ratchet failure. This code is set during the power cinching
operation.
POSSIBLE CAUSES
DTC PRESENT
BINDING DOOR
LIFTGATE LATCH CINCH DRIVER WIRE OPEN
LIFTGATE LATCH RELEASE DRIVER OPEN
LIFTGATE LATCH CINCH DRIVER WIRE SHORT TO GROUND
LIFTGATE LATCH CINCH DRIVER WIRE SHORT TO HARNESS GROUND
LIFTGATE LATCH RELEASE DRIVER WIRE SHORT TO GROUND
LIFTGATE LATCH RELEASE DRIVER WIRE SHORT TO HARNESS GROUND
LATCH ASSEMBLY
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE LATCH CINCH - OVERCURRENT?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
liftgate several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper alignment, worn or binding hinges, weak liftgate prop
assembly, loose/ hard weatherstrip, and gear teeth on the power liftgate motor
assembly for wear or anything that would cause an obstruction to proper operation.
If necessary manually operate the power liftgate on a known good vehicle and notice
the effort needed to open and close for comparison.
Especially notice the effort needed to unlatch and close the liftgate.
Were there any mechanical problems found?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
773
POWER DOORS - LIFTGATE

Symptom:
INCOMPLETE LATCH CINCH - PAWL SWITCH FAILURE
When Monitored and Set Condition:
INCOMPLETE LATCH CINCH - PAWL SWITCH FAILURE
When Monitored: During the liftgate close operation.
Set Condition: The cinch operation was not completed in 4 seconds. The ratchet switch
was detected as open, but the pawl switch did not change to open.
POSSIBLE CAUSES
DTC PRESENT
BINDING LIFTGATE
CLUTCH GROUND OPEN
LIFTGATE LATCH CLUTCH DRIVER WIRE OPEN
PAWL SWITCH SENSE WIRE SHORT TO GROUND
PAWL SWITCH SENSE WIRE SHORT TO HARNESS GROUND
POWER LIFTGATE MODULE - PAWL SWITCH SENSE
PAWL SWITCH
TEST ACTION APPLICABILITY
1NOTE: This DTC will only set during the cinching operation after the 4
second time out. This may make it difficult to reproduce.
With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE LATCH CINCH - PAWL SWITCH FAIL-
URE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper fit and alignment, lose/hard or torn seals, latch
striker or anything that would cause an obstruction to proper operation.
Manually operate the liftgate of a known good vehicle and notice the effort needed to
open and close.
Compare the effort needed on the disabled liftgate.
Does it take more effort to operate the liftgate than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
776
POWER DOORS - LIFTGATE

TEST ACTION APPLICABILITY
2 Examine the liftgate for proper fit and alignment, lose/hard or torn seals, latch
striker or anything that would cause an obstruction to proper operation.
Manually operate the liftgate of a known good vehicle and notice the effort needed to
open and close.
Compare the effort needed on the disabled liftgate.
Does it take more effort to operate the liftgate than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
3 With the DRBIIItin Inputs/Outputs, read the RATCHET SWITCH state.
Open the liftgate to full open position.
Using a screwdriver, click the latch to the second detent while observing the
DRB111t.
Unlatch the latch by pressing the handle switch and observe the DRB111tfor a state
change.
Repeat this step several times while moving the liftgate in different positions and
wiggling the wiring harness to check for an intermittent short.
Did the DRB111tshow the switch state changes correctly every time?All
Ye s®Replace the Power Sliding Door Module.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 4
4 Turn the ignition off.
Disconnect the Liftgate Cinch/Release Motor connector.
Using a 12-volt test light connected to 12-volts, check the Ground circuit (cavity 4).
Wiggle the harness and check for an intermittent open condition.
Does the test light illuminate brightly?All
Ye s®Go To 5
No®Repair the Clutch Ground wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
5 Turn the ignition off.
Disconnect the Power Liftgate Module C1 connector.
Disconnect the Liftgate Cinch/Release Motor connector.
Measure the resistance of the Liftgate Latch Clutch Driver circuit between the Power
Liftgate Module C1 connector and the Liftgate Cinch/Release Motor connector.
Wiggle the harness and check for an intermittent open condition.
Is the resistance below 5.0 ohms?All
Ye s®Go To 6
No®Repair the Liftgate Latch Clutch Driver wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
6 Disconnect the Power Liftgate C2 connector.
Disconnect the Liftgate Cinch/Release Motor connector.
Measure the resistance of the Ground wire between the PLG C2 connector (cavity 20)
and the Liftgate Cinch/Release Motor connector (cavity 1).
Wiggle the harness while observing the ohmmeter.
Is the resistance below 5.0 ohms?All
Ye s®Go To 7
No®Repair the Ground wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
780
POWER DOORS - LIFTGATE
INCOMPLETE LATCH CINCH - RATCHET SWITCH FAILURE ÐContinued

Symptom:
INCOMPLETE LATCH RELEASE - RATCHET SWITCH FAILURE
When Monitored and Set Condition:
INCOMPLETE LATCH RELEASE - RATCHET SWITCH FAILURE
When Monitored: Whenever the power liftgate is performing a release operation.
Set Condition: The release operation was not completed in 4 seconds or a stall condition
was detected in the release operation. The pawl switch was grounded but the ratchet
switch remained open. This code will set only in the release operation.
POSSIBLE CAUSES
DTC PRESENT
BINDING DOOR
POWER LIFTGATE MODULE - RATCHET CIRCUIT
GROUND WIRE OPEN
LIFTGATE AJAR SWITCH SENSE WIRE OPEN
RATCHET SWITCH
TEST ACTION APPLICABILITY
1NOTE: This DTC will only set during the releasing operation after the 4
second time out. This may make it difficult to reproduce.
With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE LATCH RELEASE - RATCHET SWITCH
FAILURE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper fit and alignment, loose/ hard or torn seals, worn
teeth on the gears or anything that would cause an obstruction to proper operation.
Manually operate the liftgate of a known good vehicle and notice the effort needed to
open and close.
Compare the effort needed on the disabled liftgate.
Especially notice the effort needed to unlatch and close the liftgate.
Does it take more effort to operate the liftgate than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
785
POWER DOORS - LIFTGATE

Symptom:
INCOMPLETE LATCH RELEASE- OVERCURRENT
When Monitored and Set Condition:
INCOMPLETE LATCH RELEASE- OVERCURRENT
When Monitored: Whenever the power liftgate is operating.
Set Condition: The latch motor stall current of 6.2 amps was detected during a release.
The main causes of this code setting is some type of blockage during the release. This code
is set during the power releasing operation.
POSSIBLE CAUSES
DTC PRESENT
BINDING LIFTGATE
LATCH ASSEMBLY
TEST ACTION APPLICABILITY
1NOTE: This DTC can be set if a redundant release command is sent during
a cinching operation. In that case it would not signify a failure of any
components.
With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE LATCH RELEASE - OVER CURRENT?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper fit and alignment, loose/hard or torn seals, struts or
anything that would cause an obstruction to proper operation.
Manually operate the liftgate of a known good vehicle and notice the effort needed to
open and close.
Compare the effort needed on the disabled liftgate.
Especially notice the effort needed to unlatch and close the liftgate.
Does it take more effort to operate the liftgate than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Replace the Latch Assembly.
Perform BODY VERIFICATION TEST - VER 1.
787
POWER DOORS - LIFTGATE

Symptom:
INCOMPLETE LATCH RELEASE- PAWL SWITCH FAILURE
When Monitored and Set Condition:
INCOMPLETE LATCH RELEASE- PAWL SWITCH FAILURE
When Monitored: Whenever the power liftgate is operating in an opening direction.
Set Condition: The release operation was not completed in 4 seconds or the release
operation has detected a stall condition. The ratchet switch was detected as grounded but
the pawl remained open. This code is set during the power releasing operation from a fully
closed liftgate.
POSSIBLE CAUSES
DTC PRESENT
BINDING DOOR
POWER LIFTGATE MODULE - PAWL CIRCUIT
GROUND WIRE OPEN
PAWL SWITCH SENSE WIRE OPEN
PAWL SWITCH
TEST ACTION APPLICABILITY
1NOTE: This DTC will only set during the cinching operation after the 4
second time out. This may make it difficult to reproduce.
With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE LATCH RELEASE - PAWL SWITCH
FAILURE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper fit and alignment, loose/ hard or torn seals, worn
teeth on the gears or anything that would cause an obstruction to proper operation.
Manually operate the liftgate of a known good vehicle and notice the effort needed to
open and close.
Compare the effort needed on the disabled liftgate.
Especially notice the effort needed to unlatch and close the liftgate.
Does it take more effort to operate the liftgate than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
788
POWER DOORS - LIFTGATE

Symptom:
INCOMPLETE LATCH RELEASE- SECTOR GEAR RETURN FAIL-
URE
When Monitored and Set Condition:
INCOMPLETE LATCH RELEASE- SECTOR GEAR RETURN FAILURE
When Monitored: Whenever the power liftgate is operating.
Set Condition: If the cinch release motor takes longer than 700 ms to perform a release
operation this code will set. The main causes of this code setting is some type of sticking
situation preventing the sector gear in the cinch release motor assembly to return to its
neutral position.
POSSIBLE CAUSES
DTC PRESENT
BINDING LIFTGATE
LIFTGATE CINCH RELEASE MOTOR ASSEMBLY
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE LATCH RELEASE - SECTOR GEAR
RETURN FAILURE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
door several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper fit and alignment, loose/hard or torn seals, struts or
anything that would cause an obstruction to proper operation.
Manually operate the liftgate of a known good vehicle and notice the effort needed to
open and close.
Compare the effort needed on the disabled liftgate.
Especially notice the effort needed to unlatch and close the liftgate.
Does it take more effort to operate the liftgate than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Replace the Liftgate Cinch Release Motor Assembly..
Perform BODY VERIFICATION TEST - VER 1.
790
POWER DOORS - LIFTGATE