2001 CHRYSLER VOYAGER service

Symptom:
INCOMPLETE POWER CLOSE - FULL OPEN SWITCH FAILURE
When Monitored and Set Condition:
INCOMPLETE POWER CLOSE - FULL OPEN SWITCH FAILURE
When Monitored: Whenever the power liftgate is closing.
Set Condition: The Full Open Switch was detected as closed before 200 hall effect pulses
were counted since the start of the close operation. May be triggered by an intermittent full
open switch failure, or non gear engagement
POSSIBLE CAUSES
DTC PRESENT
OBSTRUCTION OR STICKING FULL OPEN SWITCH
FULL OPEN SWITCH SHORT TO GROUND
POWER LIFTGATE MOTOR ASSEMBLY - FULL OPEN SWITCH
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER CLOSE - FULL OPEN SWITCH
FAILURE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
liftgate several times and check for any binding cables or other
obstructions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper fit and alignment, foreign material in the drive unit
or anything that would cause an obstruction to proper operation of the Full Open
Switch.
With the DRBIIItin Inputs/Outputs, read the FULL OPEN SWITCH state.
Manually operate the liftgate while monitoring the DRBIIIt.
Does the switch status change smoothly as the liftgate is pulled down from the full
open position.All
Ye s®Go To 3
No®Refer to Service information for the related symptom(S).
Perform BODY VERIFICATION TEST - VER 1.
791
POWER DOORS - LIFTGATE

TEST ACTION APPLICABILITY
2 Examine the liftgate for proper alignment, worn or binding hinges, weak liftgate prop
assembly, loose/ hard weatherstrip, and gear teeth on the power liftgate motor
assembly for wear or anything that would cause an obstruction to proper operation.
If necessary manually operate the power liftgate on a known good vehicle and notice
the effort needed to open and close for comparison.
Especially notice the effort needed to unlatch and close the liftgate.
Does it take more effort to operate the liftgate than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
3 Operate the liftgate from the full open position and put an obstacle in its path to
make it reverse.
Did the liftgate reverse back to the open position?All
Ye s®Go To 4
No®Replace the Power Liftgate Module.
Perform BODY VERIFICATION TEST - VER 1.
4 Disconnect the Power Liftgate Motor connector.
Using a 12-volt test light connected to 12-volts, check the Ground circuit.
Does the test light illuminate brightly?All
Ye s®Go To 5
No®Repair the hall effect ground circuit for an open.
Perform BODY VERIFICATION TEST - VER 1.
5 Disconnect the Power Liftgate Motor connector.
Disconnect the Power Liftgate Module C2 connector.
Measure the resistance of the Liftgate Hall Effect Supply circuit between the Power
Liftgate Motor connector and the Power Liftgate Module C2 connector.
Is the resistance below 5.0 ohms?All
Ye s®Go To 6
No®Repair the Liftgate Hall Effect Supply wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
6 Disconnect the Power Liftgate Motor connector.
Disconnect the Power Liftgate Module C2 connector.
Measure the resistance between ground and the Liftgate Hall Effect Supply circuit.
Is the resistance below 100.0 ohms?All
Ye s®Repair the Liftgate Hall Effect Supply wire for a short to ground.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 7
7 Disconnect the Power Liftgate Motor connector.
Disconnect the Power Liftgate Module C2 connector.
Measure the resistance between the Ground circuit (cavity 20) and the Liftgate Hall
Effect Supply circuit.
Is the resistance below 1000.0 ohms?All
Ye s®Repair the Liftgate Hall Effect Supply wire for a short to the
Ground circuit.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 8
794
POWER DOORS - LIFTGATE
INCOMPLETE POWER CLOSE - MISSING HALL SIGNAL ÐContinued

Symptom:
INCOMPLETE POWER CLOSE - OVER CURRENT
When Monitored and Set Condition:
INCOMPLETE POWER CLOSE - OVER CURRENT
When Monitored: Anytime the liftgate is in a closing operation.
Set Condition: The drive motor stall current of over 24 amps has been detected for over
500 ms. during a close operation.
POSSIBLE CAUSES
DTC PRESENT
BINDING LIFTGATE
GROUND CIRCUIT OPEN
LIFTGATE CLOSE DRIVER CIRCUIT SHORT TO GROUND
LIFTGATE LATCH RELEASE DRIVER CIRCUIT SHORT TO GROUND
LIFTGATE LATCH RELEASE DRIVER CIRCUIT SHORT TO HARNESS GROUND
LIFTGATE GEAR ENGAGE DRIVER CIRCUIT SHORT TO GROUND
LIFTGATE GEAR ENGAGE DRIVER CIRCUIT SHORT TO HARNESS GROUND
LIFTGATE MODULE
POWER LIFTGATE MOTOR
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times (if possible).
With the DRBIIIt, read DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER CLOSE- OVERCURRENT?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
liftgate several times and check for any binding conditions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper alignment, worn or binding hinges, weak or binding
liftgate prop rods, loose/ hard weatherstrip, and gear teeth on the power liftgate
motor assembly for wear or anything that would cause an obstruction to proper
operation.
Compare the effort needed on the disabled vehicle.
Especially notice the effort needed to unlatch and close the liftgate.
Does it take more effort to operate the liftgate than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
796
POWER DOORS - LIFTGATE

Symptom:
INCOMPLETE POWER CLOSE - TIME OUT
When Monitored and Set Condition:
INCOMPLETE POWER CLOSE - TIME OUT
When Monitored: During Power Liftgate close cycle.
Set Condition: The power close operation was not completed within 20 seconds. This may
be caused by very high closing effort. A weak hall effect signal, low motor output or high
prop rod pressure could also set this code.
POSSIBLE CAUSES
DTC PRESENT
BINDING DOOR
POWER LIFTGATE MOTOR ASSEMBLY
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times from stop to stop - if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER CLOSE - TIME-OUT?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
liftgate several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper alignment, worn or binding hinges, weak liftgate prop
assembly, loose/ hard weatherstrip, and gear teeth on the power liftgate motor
assembly for wear or anything that would cause an obstruction to proper operation.
If necessary manually operate the power liftgate on a known good vehicle and notice
the effort needed to open and close for comparison.
Especially notice the effort needed to unlatch and close the liftgate.
Does it take more effort to operate the liftgate than it should?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Replace the Power Liftgate Motor Assembly.
Perform BODY VERIFICATION TEST - VER 1.
799
POWER DOORS - LIFTGATE

Symptom:
INCOMPLETE POWER OPEN - FULL OPEN SWITCH FAILURE
When Monitored and Set Condition:
INCOMPLETE POWER OPEN - FULL OPEN SWITCH FAILURE
When Monitored: During the Power Liftgate open cycle.
Set Condition: The Full Open Switch was detected as closed before 200 hall effect pulses
were counted since the start of the open operation. May be triggered by an intermittent full
open switch failure or a non gear engagement.
POSSIBLE CAUSES
DTC PRESENT
OBSTRUCTION OR STICKING FULL OPEN SWITCH
FULL OPEN SWITCH SHORT TO GROUND
POWER LIFTGATE MOTOR ASSEMBLY - FULL OPEN SWITCH
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER OPEN - FULL OPEN SWITCH
FAILURE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
liftgate several times and check for any binding or obstructions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper fit and alignment, foreign material in the drive unit
or anything that would cause an obstruction to proper operation of the Full Open
Switch.
With the DRBIIItin Inputs/Outputs, read the FULL OPEN SWITCH state.
Manually operate the liftgate while monitoring the DRBIIIt.
Does the switch status change smoothly as the liftgate is pulled down from the full
open position.All
Ye s®Go To 3
No®Refer to Service information for the related symptom(S).
Perform BODY VERIFICATION TEST - VER 1.
800
POWER DOORS - LIFTGATE

TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read ACTIVE DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER OPEN - LATCH FAILURE?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
liftgate several times and check for any binding or other obstruc-
tions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper alignment, worn or binding hinges, weak liftgate prop
assembly, loose/ hard weatherstrip, and gear teeth on the Power Liftgate Motor
assembly for wear or anything that would cause an obstruction to proper operation.
If necessary manually operate the power liftgate on a known good vehicle and notice
the effort needed to open and close for comparison.
Especially notice the effort needed to unlatch and close the liftgate.
Were there any mechanical problems found?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
3 With the DRBIIItin Inputs/Outputs, read the PAWL, RATCHET and FULL OPEN
switch state.
While observing the FULL OPEN switch state, manually lower the liftgate from full
open to part open. The switch should toggle from CLOSED to OPEN.
Open the Liftgate to full open position. While observing the PAWL switch state, click
the latch with a screwdriver to the first detent. The PAWL should toggle from
CLOSED to OPEN.
Open the Liftgate to the full open position. While observing the RATCHET switch
state, click the latch with a screwdriver to the second detent. The RATCHET should
toggle from CLOSED to OPEN.
Repeat the above steps several times.
Select which switch failed:All
FULL OPEN Switch
Go To 4
PAWL Switch
Go To 10
RATCHET Switch
Go To 14
All switches operated properly.
Go To 18
803
POWER DOORS - LIFTGATE
INCOMPLETE POWER OPEN - LATCH FAILURE ÐContinued

TEST ACTION APPLICABILITY
2 Examine the liftgate for proper alignment, worn or binding hinges, weak liftgate prop
assembly, loose/ hard weatherstrip, and gear teeth on the Power Liftgate Motor
assembly for wear or anything that would cause an obstruction to proper operation.
If necessary manually operate the power liftgate on a known good vehicle and notice
the effort needed to open and close for comparison.
Especially notice the effort needed to unlatch and close the liftgate.
Were there any mechanical problems found?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
3 Operate the liftgate from the full closed position and put an obstacle in it's path to
make it reverse.
Did the door reverse back to the closed position?All
Ye s®Go To 4
No®Replace the Power Liftgate Module.
Perform BODY VERIFICATION TEST - VER 1.
4 Disconnect the Power Liftgate Motor connector.
Using a 12-volt test light connected to 12-volts, check the Ground circuit.
Does the test light illuminate brightly?All
Ye s®Go To 5
No®Repair the hall effect ground circuit for an open.
Perform BODY VERIFICATION TEST - VER 1.
5 Disconnect the Power Liftgate Motor connector.
Disconnect the Power Liftgate Module C2 connector.
Measure the resistance of the Liftgate Hall Effect Supply circuit between the Power
Liftgate Motor connector and the Power Liftgate Module C2 connector.
Is the resistance below 5.0 ohms?All
Ye s®Go To 6
No®Repair the Liftgate Hall Effect Supply wire for an open.
Perform BODY VERIFICATION TEST - VER 1.
6 Disconnect the Power Liftgate Motor connector.
Disconnect the Power Liftgate Module C2 connector.
Measure the resistance between ground and the Liftgate Hall Effect Supply circuit.
Is the resistance below 100.0 ohms?All
Ye s®Repair the Door Motor Hall Effect Supply wire for a short to
ground.
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 7
809
POWER DOORS - LIFTGATE
INCOMPLETE POWER OPEN - MISSING HALL SIGNAL ÐContinued

Symptom:
INCOMPLETE POWER OPEN - OVERCURRENT
When Monitored and Set Condition:
INCOMPLETE POWER OPEN - OVERCURRENT
When Monitored: Anytime the Power Liftgate is in a power open operation.
Set Condition: The drive motor stall current of over 24 amps has been detected for over
500 ms. during an open operation.
POSSIBLE CAUSES
DTC PRESENT
BINDING LIFTGATE
GROUND CIRCUIT OPEN
LIFTGATE LATCH CINCH DRIVER CIRCUIT SHORT TO GROUND
LIFTGATE LATCH CINCH DRIVER CIRCUIT SHORT TO HARNESS GROUND
LIFTGATE GEAR ENGAGE DRIVER CIRCUIT SHORT TO GROUND
LIFTGATE OPEN DRIVER CIRCUIT SHORT TO GROUND
LIFTGATE GEAR ENGAGE DRIVER CIRCUIT SHORT TO HARNESS GROUND
LIFTGATE MODULE
POWER LIFTGATE MOTOR
TEST ACTION APPLICABILITY
1 With the DRBIIIt, record and erase DTC's.
Turn the ignition off, wait 10 seconds, then turn the ignition on.
Operate the power liftgate several times if possible.
With the DRBIIIt, read DTCs.
Does the DRBIIItdisplay INCOMPLETE POWER OPEN - OVERCURRENT?All
Ye s®Go To 2
No®Using the wiring diagram/schematic as a guide, inspect the
wiring and connectors for an intermittent condition. Operate the
liftgate several times and check for any binding conditions.
Perform BODY VERIFICATION TEST - VER 1.
2 Examine the liftgate for proper alignment, worn or binding hinges, weak liftgate prop
assembly, loose/ hard weatherstrip, and gear teeth on the Power Liftgate Motor
assembly for wear or anything that would cause an obstruction to proper operation.
If necessary manually operate the liftgate of a known good vehicle and notice the
effort needed.
Compare the effort needed on the disabled vehicle.
Were there any mechanical problems found?All
Ye s®Refer to Service information for the related symptom(s).
Perform BODY VERIFICATION TEST - VER 1.
No®Go To 3
811
POWER DOORS - LIFTGATE