1996 LINCOLN CONTINENTAL Customer Assistance Guide

Lincoln Customer Assistance Center
If you have questions regarding your Lincoln or the
Lincoln Commitment, call our Customer Assistance
Center:
United States 1-800-521-4140
Canada 1-800-387-9333
You may call the Customer Assistance Center,
Monday through Friday, 8 a.m. to 5 p.m. in all time
zones.
Owner Identification Card
Personalized with your name and vehicle
identification number as well as the hotline number
to call for customer service or roadside assistance
service.Your Maintenance Schedule and
Record Booklet
The Maintenance Schedule and Record booklet lists
the services that are most important for keeping
your vehicle in good condition. A record log is also
provided to help you keep track of all services
performed.
About the Warranties
Your vehicle is covered by three types of warranties:
Basic Vehicle Warranty, Extended Warranties
on certain parts, and Emissions Warranties.
Read your Warranty Information Booklet carefully to
find out about your vehicle's warranties and your
basic rights and responsibilities.
If you lose your Warranty Information Booklet, you
can get a new one free of charge. Contact any Ford
or Lincoln-Mercury dealer, or refer to the addresses
and phone numbers on the first page of this owner
guide.
5

Buying a Ford Extended Service Plan
If you bought your vehicle in the U.S., you can buy
a Ford Extended Service Plan for your vehicle. This
optional contract provides service protection for a
longer period of time than the basic warranty that
comes with your vehicle.
You do not have to buy this option when you buy
your vehicle. However, your option to purchase the
Ford Extended Service Plan runs out after 18
months or 18,000 miles. See your dealer for more
details about the Ford Extended Service Plan.
If you purchased a Canadian vehicle and did not
take advantage of the Ford Extended Service Plan at
the time of purchase, you may still be eligible. See
your dealer for the details.
6Breaking Your Vehicle In
Your new vehicle goes through an adjustment or
break-in period during the first 1,000 miles
(1,600 km) that you drive it. During the break-in
period, you need to pay careful attention to how
you drive your vehicle. Avoid sudden stops. Because your vehicle has
new brake linings, you should take these steps:
-Watch traffic carefully so that you can
anticipate when to stop.
-Begin braking well in advance.
-Apply the brakes gradually.
The break-in period for new brake linings lasts
for I 00 miles (I 60 km) of city driving or 1,000
miles (1,600 km) of highway driving.

Use only the type of engine oil that Ford
recommends. See Engine oil recommendations
in the Index. Do not use special "break-in" oils.
Cleaning the Outside of Your
Vehicle
Washing and Polishing Your Vehicle
Wash the outside of your vehicle, including the
underside, with a mild detergent.
DO NOT: Wash your vehicle with hot water Wash your vehicle while it sits in direct
sunlight Wash your vehicle while the body is hot
Pollen, bird droppings a . nd tree sap can damage
the paint, especially in hot weather. Wash your
vehicle as often as necessary to keep it clean.Take similar precautions if your vehicle is
exposed to chemical industrial fallout.
Paint damage resulting from fallout is not related
to a defect in paint materials or workmanship and
therefore is not covered by warranty. Ford,
however, believes that continual improvement in
customer satisfaction is a high priority. For this
reason, Ford has authorized its dealers to repair,
at no charge to the owner, the surfaces of new
vehicles damaged by environmental fallout within
12 months or 12,000 miles (20,000 km) of
purchase, whichever comes first. Customers may
be required to bring their vehicle in for inspection
by a Ford representative.
Polish your vehicle to remove harmful deposits
and protect the finish.
7

Cleaning Chrome and Aluminum Parts
Wash chrome and aluminum parts with a mild
detergent. Do not use steel wool, abrasive cleaners,
fuel, or strong detergents.
8Cleaning Plastic Parts
Some of your vehicle's exterior trim parts are plastic. Clean
with a tar and road oil remover if necessary. Use a vinyl
cleaner for routine cleaning.
Do not clean plastic parts with thinners, solvents or
petroleum-based cleaners.
If you have your vehicle rustproofed, remove oversprayed
rustproofing with a tar and road oil remover. If rustproofing
is not removed from plastic and rubber parts, it can cause
deterioration.

Safety RestraintsImportant Safety Belt Information
The use of safety belts helps to restrain you and
your passengers in case of a collision. In most
states and in Canada the law requires their use.
Safety belts provide best restraint when: the seatback is upright the occupant is sitting upright (not slouched) the lap belt is snug and low on the hips the shoulder belt is snug against the chest the knees are straight forward
To help you remember to fasten your safety belt, a
warning light may come on and a chime may sound.
See Safety Belt Warning Light and Chime in the
Warning Lights and Gauges chapter.See the following sections in this chapter for
directions on how to properly use these safety belts.
Also see Safety Restraints for Children in this
chapter for special instructions about using safety
belts for children./! WARNINGMake sure that you and your passengers wearsafety belts. Always drive and ride with yourseatback upright and the lap belt snug and lowacross the hips.9

/! WARNINGNever wear the shoulder belt under thearm. Never swing it around the neck overthe inside shoulder. Never use a single beltfor more than one person or across morethan one seating position. Each seatingposition in your vehicle has a specific safetybelt assembly which is made up of onebuckle and one tongue that are designed tobe used as a pair. Failure to follow theseprecautions could increase the risk and/orseverity of injury in a collision./! WARNINGNever drive or ride with a twisted orjammed safety belt. If you cannot untwistor unjam the safety belt, see the nearestqualified technician immediately.10/!\WARNINGTo reduce the risk of serious injury in acollision, children should always ride withthe seatback upright./!\WARNINGNever let a passenger hold a child on his orher lap while the vehicle is moving. Thepassenger cannot protect the child frominjury in a collision.Lock the doors of your vehicle before driving to lessen
the risk of the door coming open in a collision.

Combination Lap and Shoulder
Belts
While your vehicle is in motion, the combination lap
and shoulder belt adjusts to your movement.
However, if you brake hard, corner hard or if your
vehicle receives an impact of 5 mph (8 km/h) or
more, the lap and shoulder belt locks and helps
reduce your forward movement.
After you get into your vehicle, close the door and
lock it. Then adjust the seat to the position that
suits you best.Fastening the combination lap and shoulder
belt
NOTE: Be sure to read and understand Important
Safety Belt Information at the beginning of this
chapter.
To adjust the lap part of the belt, pull up on the
shoulder belt until the lap belt fits snugly and as
low as possible around your hips.
While the belt retracts, guide the tongue to its
original position to prevent it from striking you or
the vehicle.
11

Unfastening the lap/shoulder belts
12Shoulder Belt Height Adjustment
Driver and right front passenger
You can adjust the shoulder belt height to one of
five (5) positions.
To adjust the belt down, push the release button
(see figures I and 2). To adjust the belt up, slide
the adjuster up. (You do not have to push the
release button.)
Make sure the adjuster is firmly in one of the five
positions. The belt should be adjusted up or down
until the belt rests on your shoulder near your
neck.