1996 CHEVROLET CAVALIER Owners Manual

Downloaded from www.Manualslib.com manuals search engine GM Participation in BBB AUTO
LINE - Alternative Dispute
Resolution Program*
*This program may not be available in all states,
depending on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet. General Motors reserves the right
to change eligibility
limitations and/or to discontinue its participation
in this
program.
Both Chevrolet and your Chevrolet dealer are committed
to making sure you are completely satisfied with your new vehicle. Our experience has shown that,
if a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier
in this section is very successful.
There may be instances where an impartial third party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty. To assist
in resolving these
disagreements, Chevrolet voluntarily participates in
BBB AUTO LINE. BBB AUTO
LINE is an out-of-court program
administered by the Better Business Bureau system to
settle disputes between customers and automobile
manufacturers. This program
is available free of charge
to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or
write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telenhone: 1-800-955-5 100

Downloaded from www.Manualslib.com manuals search engine To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN),
and a statement of the nature of your complaint.
Eligibility
is limited by vehicle age and mileage, and
other factors.
We prefer you utilize the Customer Satisfaction
Procedure before you resort to AUTO
LINE, but you
may contact the
BBB at any time. The BBB will attempt
to resolve the complaint serving as
an intermediary
between you and Chevrolet.
If this mediation is
unsuccessful,
an informal hearing will be scheduled
where eligible customers may present their case to
an
impartial third-party arbitrator.
The arbitrator will make a decision which you may
accept or reject.
If you accept the decision, GM will be
bound by that decision. The entire dispute resolution
procedure should ordinarily take about
40 days from the
time you file a claim until a decision is made.
Some state laws may require you to use this program
before filing a claim with a state-run arbitration program
or in the courts. For further information, contact the
BBB at 1-800-955-5100 or the Chevrolet Customer
Assistance Center at 1-800-222-1020.
REPORTING SAFETY DEFECTS
TO THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause a crash or could cause injury
or death, you should
immediately inform the National Highway Traffic Safety Administration (NHTSA), in addition
to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation,
and if it finds that a safety defect exists in
a group
of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved
in individual problems between you, your dealer, or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in the
Washington, D.C. area) or write to:
NHTSA,
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from the Hotline.
8-8

Downloaded from www.Manualslib.com manuals search engine ’ REPORTING SAFETY DEFECTS TO
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General Motors of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K1G 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-222-1020 or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy, Michigan 48007-7047
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Assistance Center 1908 Colonel Sam Drive
Oshawa, Ontario
L1H 8P7
Service and Owner Publications
I
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States
. . . . . . . 1-800-55 1-4123
Canada
. . . . . . . . . . . . 1-800-668-5539
8-9

Downloaded from www.Manualslib.com manuals search engine Service Manuals
Service manuals contain diagnostic and repair
information for all chassis and body systems. They
may be useful for owners who wish to get a greater
understanding of their vehicle. They are also useful for
owners with the appropriate skill level or training who
wish to perform “do-it-yourself” service. These are
authentic General Motors service manuals meant for
professional, qualified technicians.
Service Bulletins
Service bulletins covering various subjects are regularly
sent to all General Motors dealerships. GM monitors
product performance in the field. When service methods
are found which promote better service on
GM vehicles,
bulletins are created to help the technician perform
better service. Service bulletins may involve any number of
vehicles. Some will describe inexpensive
service; others will describe expensive service.
Some
will advise of new or unexpected conditions, and others
may help avoid future costly repairs. Service bulletins
are meant for qualified technicians.
In some cases
bulletins refer to service manuals, specialized
tools,
equipment and safety procedures necessary to service
the vehicle. Since these bulletins are issued throughout
the model year and beyond, an index
is required and
published quarterly to help identify specific bulletins.
Subscriptions are available.
You can order an index at
the toll-free numbers listed previously, or ask a GM
dealer to see an index or individual bulletin.
Owner Publications
Owner’s manuals, warranty folders and various owner
assistance booklets provide owners with general
operation and maintenance information.
8-10

Downloaded from www.Manualslib.com manuals search engine NOTES
8-11

Downloaded from www.Manualslib.com manuals search engine NOTES
8-12

Downloaded from www.Manualslib.com manuals search engine 0 Section 9 Index
Adapter Kits. CD .............................. 3-16
AirBag
....................................... 1-19
How Does it Restrain
.......................... 1-23
How it Works
................................ 1-21
Location
.................................... 1-21
Readiness Light
......................... 1.20. 2.66
Servicing
................................... 1-24
What Makes
it Inflate .......................... 1-22
What Will You See After it Inflates
............... 1-23
When Should
it Inflate ......................... 1-22
Air Cleaner
.................................... 6- 15
Air Conditioning
................................ 3-4
Alignment and Balance. Tire
...................... 6-41
Aluminum Wheels. Cleaning
...................... 6-49
Antenna. Fixed
................................. 3-24
Anti-Lock Brake System Warning Light
................ 2.68. 4.6
Brakes
...................................... 4-6
Anti.Theft. Radio
.............................. 3-20
Antifreeze
..................................... 6-22
Appearance Care Materials
....................... 6-5 1
Air Conditioning Refrigerants ..................... 6-58
Appearancecare
............................... 6-43
Arbitration Program .............................. 8-7
Audio Equipment. Adding
........................ 3-23
Audio Systems
.................................. 3-7
Auto-Down Window
............................ 2-29
Automatic Overdrive
............................ 2-19
Automatic Transaxle Check
...................................... 7-39
Fluid
.................................. 6.17. 6.19
Operation
................................... 2-16
Park Mechanism Check
........................ 7-41
Shifting
..................................... 2-16
Startine Your Engine
.......................... 2-12
Ashtrays
...................................... 2-47
Battery
...................................... 6.3 1
Charging System Light ........................ 2-66
Jump Starting
................................. 5-2
Replacement. Keyless Entry
..................... 2-6
Saver
...................................... 2-43
Warnings
.................................... 5-2
BBB Auto Line
................................. 8-7
9-1

Downloaded from www.Manualslib.com manuals search engine Better Business Bureau Mediation ................... 8-7
Brake Adjustment
.................................. 6-3 1
Master Cylinder ............................... 6-28
Parking
..................................... 2-23
System Warning Light
......................... 2-67
Fluid
....................................... 6-28
Pedal Travel
.................................. 6-3 1
Replacing System Parts ........................ 6-31
Trailer
...................................... 4-37
Transaxle Shift Interlock Check
.................. 7-40
Wear
....................................... 6-30
Brakes. Anti-Lock
............................... 4-6
Braking
........................................ 4-5
Braking in Emergencies
........................... 4-9
Break-In. New Vehicle
........................... 2-9
BTSICheck
................................... 7-40
Bulb Replacement
...... .................. 6-32. 6-57
Brightness Control
.............................. 2-41
Canadian Roadside Assistance
.................... 8-6
Capacities and Specifications
...................... 6-58
Carbon Monoxide
............... 2.27.2.28.4.28. 4.37
Cassette Deck Service
........................... 7-38
Cassette Tape Player ....................... 3.10. 3.12
Cassette Tape Player Care
........................ 3-24
CD Adapter Kits
............................... 3- 16
CD Player Theft-Deterrent Feature ................. 3-20
Center Console Storage Area
...................... 2-45
Center Rear Passenger Position
.................... 1-31
Certification Label
.............................. 4-32
Certificatiooire Label
.................. ; ....... 4-31
Chains. Safety
................................. 4-37
Chains. Tire
................................... 6-43
Changing a Flat Tire
............................. 5-21
Check Engine Light
............................. 2-71
CheckGagesLight
.............................. 2-75
CheckOilLight
................................ 2-74
Checking
Your Restraint Systems .................. 1-46
Chemical Paint Spotting
.......................... 6-50
Child Restraints
................................ 1-35
Securing in a Rear Outside Seat Position
........... 1-37
Securing
in the Center Rear Seat Position .......... 1-39
Securing
in the Passenger Seat Position ........... 1-40
Securing in the Right Front Seat Position
.......... 1-40
TopStrap
................................... 1-36
WheretoPut
................................ 1-35
Cigarette Lighter
............................... 2-47
Circuit Breakers
and Fuses ....................... 6-53
Cleaner. Air ................................... 6-15
Cleaning
...................................... 6-43
Aluminum Wheels
............................ 6-49
Convertible
Top .............................. 6-48
Fabric ...................................... 6-44
Glass
....................................... 6-47
9-2 .