2024 CHEVROLET SILVERADO EV phone

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
Infotainment System 147
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Steering Wheel Controls . . . . . . . . . . . . . . . 149
Using the System . . . . . . . . . . . . . . . . . . . . . 149
Software Updates . . . . . . . . . . . . . . . . . . . . . . 152
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 153
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 153
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 154
Audio Players
Avoiding Untrusted Media Devices . . . . . 154
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 155
Navigation
Using the Navigation System . . . . . . . . . . 155
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Navigation Symbols . . . . . . . . . . . . . . . . . . . 156
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Global Positioning System (GPS) . . . . . . . 157
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 158
Problems with Route Guidance . . . . . . . . 158
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 159
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 160
Bluetooth (Pairing and Using aPhone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Apple CarPlay and Android Auto . . . . . . . 165
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Trademarks and License Agreements
Trademarks and License Agreements . . . 171
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
148 Infotainment System
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0182.
Overview
Infotainment System
The infotainment system is controlled by
using the infotainment display, controls on
the center stack, steering wheel controls,
and voice recognition, if available.
Base Truck
1.O(Power)
.Press to turn the power on.
.Press and hold to turn the
power off.
.Press to mute/unmute the system
when on.
.Turn to decrease or increase the
volume.
Uplevel Truck
1. Volume
.Press to mute/unmute the system
when on.
.Turn to decrease or increase the
volume.
2.O(Power)
.Press to turn the power on.
.Press and hold to turn the
power off. Home Page
The Home Page is where vehicle application
icons are accessed. Some applications are
disabled when the vehicle is moving.
Swipe left or right across the display to
access the pages of icons.
Managing Home Page Icons
1. Touch and hold any of the Home Page icons to enter edit mode.
2. Continue holding the icon and drag it to the desired position.
3. Release your finger to drop the icon in the desired position.
Move an Icon to Another Page 1. Drag the icon to the edge of the display toward the desired page.
2. Continue dragging and dropping application icons as desired.
Move an Icon to the Application Tray
To move an icon to the application tray,
drag the icon to the applications tray.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
Infotainment System 149
Steering Wheel Controls
If equipped, some audio controls can be
adjusted at the steering wheel.
g:Press to answer an incoming call or
start voice recognition. See Bluetooth
(Pairing and Using a Phone) 0161 or
Bluetooth (Overview) 0160.
e:Press show the audio sources list.
y:Press the control up to answer an
incoming call.
c: Press the control down to decline an
incoming call or end a current call.
The favorites and volume switches are on
the back of the steering wheel.
1. Favorite: When on a radio source, press to select the next or previous audio
broadcast favorite. When listening to a
media device, press to select the next or
previous track.
2. Volume: Press to increase or decrease the volume.
Using the System
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, AUX, and Bluetooth.
Phone
Touch the Phone icon to display the Phone
main page. See Bluetooth (Pairing and Using
a Phone) 0161 or
Bluetooth (Overview) 0160.
Maps
If equipped, touch the Maps icon to display
the navigation map. See Using the
Navigation System 0155.
Google Assistant
If equipped, touch the Google Assistant icon
to open the Google Assistant app. See Voice
Recognition 0159.
Google Play
If equipped, touch to download some of
your favorite apps in your vehicle.
Downloading apps on Google Play requires
you to sign into a Google Account and have
internet connectivity in your vehicle. Some
third-party apps require a separate account
and, in some cases, a paid subscription for
in-vehicle access.
Settings
Touch the Settings icon to display the
Settings menu. See Settings0166.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
Infotainment System 155
Bluetooth Audio
Music may be played from a connected
Bluetooth device.
Volume and song selection may be
controlled by using the infotainment
controls. If Bluetooth is selected and no
volume is present, check the volume setting
on the infotainment system or the
connected phone.
To play music via Bluetooth:1. On the audio now playing page, touch source and select the desired Bluetooth
device.
2. If there is no device connected, follow the screen prompts to pair the device.
3. Supported media content will appear on the display.
Manage Bluetooth Devices
Managing Bluetooth devices allows you to
add, delete, or select another paired device.
Only one Bluetooth device can be active at
a time.
Some smartphones support sending
Bluetooth music information to display on
the radio. When the radio receives this
information, it will check to see if any is available and display it. For more
information about supported Bluetooth
features, visit your brand website. See
Online Account
0398 for details.
See Radio Frequency Statement 0404.
Navigation
Using the Navigation System
The Navigation software is provided by
Google Maps. The information provided in
this section is a general overview and is
subject to change. For the latest functional
information, see g.co/mapsincar.
Accept the Terms and Conditions to use.
Internet Connectivity
Google Maps relies on a subscription data
plan for full functionality, including
availability of offline maps. With an
applicable connected services plan, Google
Maps can be used offline when driving
through connectivity dead zones by
auto-downloading offline maps prior to
going offline. Profiles
Sign in to a Google Account for personalized
service. Information available in the Google
Account will be shown.
To log into a profile, see Accounts under
Settings
0166.
Voice Assistant
If equipped, Google Maps can be controlled
by voice commands, see Google Assistant
under Voice Recognition 0159.
Language and Units
To change the language and units, see
Settings 0166.
Mute Settings
During active route guidance, Google Maps
can give audible voice directions, traffic
alerts, or can be muted. In the Google Maps
app, touch Settings, then Mute settings to
access the options. Alternatively, audible
voice directions and traffic alerts can be
muted by tapping sound icon on the turn
card during active navigation.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
Infotainment System 159
To recalibrate the vehicle's position on the
map, park with the vehicle running for two
to five minutes, until the vehicle position
updates. Make sure the vehicle is parked in
a location that is safe and has a clear view
of the sky and away from large
obstructions.
Voice Recognition
If equipped, Google Assistant allows for
hands-free use of media and messaging,
navigation, and climate control functionality
in the vehicle. This feature can be started by
pressing
gon the steering wheel, touching
Google Assistant on the infotainment home
screen, or by using the wake up words “Hey
Google” or“OK Google.”
However, not all features within these areas
are supported by voice commands and
requires the user to have a valid data
subscription plan or be able to connect to
an external WiFi in order to use the Google
Assistant features.
Using Voice Recognition
Voice recognition becomes available once
the system is initialized. This begins when
the vehicle is turned on. Initialization may
take a few moments. 1. Press
gon the steering wheel controls,
touch Google Assistant on the Home
screen, or use the wake up words “Hey
Google” or“OK Google” to activate voice
recognition. Google Assistant must be set
as the Default Assistant for the
gand
the wake word options to work.
2. Clearly speak one of the commands described later in this section.
Canceling Google Assistant
.Presscon the steering wheel controls
to cancel the Google Assistant request.
Helpful Hints for Speaking Commands
Voice recognition identifies commands that
are naturally stated in sentence form,
or direct commands that state the
application and the task.
For best results:
.Speak the command naturally, not too
fast, not too slow.
.Use direct commands without a lot of
extra words. For example, “Call
at work,” “Play” followed by the artist or
song name, or “Play”followed by the
radio station number. Direct commands are more clearly
understood by the system. An example of a
direct command is
“Call .”
If a cell phone number was saved with a
name and a place, the direct command
should include both. For example “Call
at work.”
Voice Recognition for the Radio
When voice is started, the voice recognition
commands for AM, FM, SiriusXM (if
equipped), and media apps (if supported) are
available.
“Play AM” :Tune to the
radio station frequency identified in the
command (like “nine fifty”).
“Play FM” :Tune to the
radio station frequency identified in the
command (like “one oh one point one”).
“Play channel on
SiriusXM” :Tune to the SiriusXM radio
station channel number identified in the
command. This command may require an
online connection.
“Play on Sirius XM” :
Tune to the SiriusXM radio station channel
name identified in the command. This
command may require an online connection.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
160 Infotainment System
“Play on

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
Infotainment System 161
system. The system can be used while the
vehicle is on . The range of the Bluetooth
system can be up to 9.1 m (30 ft). Not all
mobile devices support all functions and not
all mobile devices work with the Bluetooth
system. SeeOnline Account 0398 for more
information about compatible mobile
devices.
Controls
Use the controls on the infotainment display
and the steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
g: Press and release to answer incoming
calls on your connected Bluetooth mobile
device. Press and hold for mobile device
assistant.
c: Press to end a call, decline a call,
or cancel an operation. Press to mute or
unmute the infotainment system when not
on a call.
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, see Using the System 0149.
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume controls for the infotainment
system. The adjusted volume level remains
in memory for later calls. The volume
cannot be lowered beyond a certain level.
Bluetooth (Pairing and Using a
Phone)
Pairing
A Bluetooth-enabled mobile device must be
paired to the Bluetooth system and then
connected to the vehicle before it can be
used. See the mobile device manufacturer's
user guide for Bluetooth functions before
pairing the device.
Pairing Information
.Touch the Phone icon on the home page
of the infotainment display.
.If no mobile device has been paired, a
message on the infotainment display will
show the Manage Phones option. Touch this option and the Phones screen will
display. See
“Pairing a Phone” later in this
section.
.A Bluetooth smartphone with music
capability can be paired to the vehicle as
a smartphone and a music player at the
same time.
.Up to 10 devices can be paired to the
Bluetooth system.
.The pairing process is disabled when the
vehicle is moving.
.Pairing only needs to be completed once,
unless the pairing information on the cell
phone changes or the cell phone is
deleted from the system.
.If multiple paired cell phones are within
range of the system, the system connects
to the paired cell phone that is set to
First to Connect. If there is no cell phone
set to First to Connect, it will link to the
cell phone which was used last. To link to
a different paired cell phone, see “Linking
to a Different Phone” later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before starting the
pairing process.
2. Touch the Phone icon on the Home Page.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
162 Infotainment System
3. If no mobile device is connected, touchManage Phones and the Phones screen
will display.
If another mobile device is connected
already, touch Settings, Connections, and
then Phones.
4. Touch Add Phone. If a previously added phone is
disconnected, the “Add Phone”card will
just be a “+”card.
5. Follow the on-screen prompts to pair the cell phone.
6. Follow the instructions on the cell phone to confirm the six-digit code showing on
the infotainment display and touch Pair.
The code on the cell phone and
infotainment display needs to be
acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle. See
the cell phone manufacturer's user guide
for information on this process. Once the
cell phone is paired, it will show as
Connected. 8. If the vehicle name does not appear on
your cell phone, there are a few ways to
start the pairing process over:
.Make sure there is not an entry for
the vehicle under the previously
connected list. If the vehicle and cell
phone were previously paired and
one still remembers the other, it will
not identify as a new device when
searching.
.Turn the Bluetooth off and on the
device.
.Go back to the beginning of the
Phone menus on the infotainment
display and restart the pairing
process.
.Turn the cell phone off and then
back on.
.Reset the cell phone, but this step
should be done as a last effort.
9. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept and
Allow. The phone book may not be
available if not accepted.
10. To pair additional cell phones, touch Settings, Connections, and then Phones. First to Connect Paired Phones
If multiple paired cell phones are within
range of the system, the system connects to
the paired cell phone that is set as First to
Connect. To enable a paired cell phone as
the First to Connect phone:
1. Make sure the cell phone is turned on.
2. Touch the Settings icon on the home page.
3. Touch Connections.
4. Touch Phone.
5. Touch Options under the connected phone.
6. Touch First to Connect from the cell phone’s settings menu. The settings will
be enabled for that device.
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile devices.