Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/23/23
Keys, Doors, and Windows 9
The mechanical key inside the remote key is
used for the driver door and glove box.
To remove the mechanical key, press the
button on the side of the remote key near
the bottom, and pull the mechanical key
out. Never pull the mechanical key out
without pressing the button.
The mechanical key may have a bar-coded
key tag that the dealer or qualified
locksmith can use to make new keys. store
this information in a safe place, not in the
vehicle.
See your dealer if a replacement key or
additional key is needed.If it becomes difficult to turn a key, inspect
the key blade for debris. Periodically clean
with a brush or pick.
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See
OnStar Overview
0 408.
If locked out of the vehicle, see Roadside
Assistance Program 0399.
If equipped with memory seats, remote keys
1 and 2 are linked to seating positions of
memory 1 or 2. See Memory Seats045.
Remote Key
See Radio Frequency Statement 0404.
If there is a decrease in the remote key
operating range:
.Check the distance. The remote key may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the remote key’s battery. See
“Battery Replacement” underRemote Key
Operation 09.
.If the remote key is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Key Operation
The Keyless Access system allows for vehicle
entry when the remote key is within 1 m
(3 ft). See “Keyless Access Operation” later
in this section.
The remote key functions may work up to
60 m (197 ft) away from the vehicle.
Other conditions can affect the performance
of the remote key. See Remote Key09.
Q:Press to lock all doors.
If enabled, the turn signal lamps flash once
on the second press to indicate locking has
occurred. If enabled, the horn chirps when
Qis pressed again within three seconds. To
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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12 Keys, Doors, and Windows
To view available settings from the
infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
Temporary Disable of Passive Locking
Temporarily disable passive locking by
pressing and holding
Kon the interior door
switch with a door open for at least
four seconds, or until three chimes are
heard. Passive locking will then remain
disabled until
Qon the interior door is
pressed, or until the vehicle is turned on.
Remote Left In Vehicle Alert
When the vehicle is turned off and a remote
key or digital key is left in the vehicle, the
horn will chirp three times after all doors
are closed. To view available settings from
the infotainment screen, touch Settings >
Vehicle > Remote Lock, Unlock, Start.
Remote Removed From Vehicle Alert
If the vehicle is on with a door open, and
then all doors are closed, the vehicle will
check for remote keys and digital keys
inside. If a remote key or digital key is not
detected, the Driver Information Center (DIC)
will display NO KEY FOUND and the horn
will chirp three times. This occurs only once
each time the vehicle is driven. To view available settings from the infotainment
screen, touch Settings > Vehicle > Remote
Lock, Unlock, Start.
Keyless Tailgate Opening
Press the touchpad on the tailgate to open
the tailgate when all doors are unlocked,
or when the remote key or digital key is
within 1m (3 ft).
See
Tailgate 028.
Keyless Hood Opening
Press the touchpad in the center of the front
fascia once to open the hood when all doors
are unlocked, or when the remote key or
digital key is within 1m (3 ft).
See Hood 019.
Key Access
To access a vehicle with a weak remote key
battery, see Door Locks015.
Programming Remote Keys to the
Vehicle
Only remote keys programmed to the
vehicle will work. If a remote key is lost or
stolen, a replacement can be purchased and
programmed through your dealer. The
vehicle can be reprogrammed so that lost or
stolen remote keys no longer work. Each
vehicle can have up to eight remote keys
programmed to it.
Starting the Vehicle with a Low Remote
Key Battery
For improved vehicle security, the remote
key is equipped with a motion sensor. When
starting the vehicle, if the remote key has
been idle for an extended period of time,
the DIC may display KEY IN SLEEP MODE,
MOVE KEY, THEN START. Move the remote
key slightly and try starting the vehicle.
If the remote key battery is weak or if there
is interference with the signal, the DIC may
display NO KEY FOUND, REPLACE BATTERY IN
KEY or NO REMOTE KEY WAS DETECTED
PLACE KEY IN KEY POCKET THEN START YOUR
VEHICLE when starting the vehicle.
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Keys, Doors, and Windows 13
To start the vehicle:
1. Place the remote key in the leftcupholder.
2. With the vehicle in P (Park) or N (Neutral) press the brake pedal or close the door.
See Power Modes 0197.
Replace the remote key battery and
charge the digital key battery as soon as
possible.
Battery Replacement
{Warning
Never allow children to play with the
remote key. The remote key contains a
small battery, which can be a choking
hazard. If swallowed, internal burns can
occur, resulting in severe injury or death.
Seek medical attention immediately if a
battery is swallowed.
{Warning
To avoid personal injury, do not touch
metal surfaces on the remote key when
it has been exposed to extreme heat.
These surfaces can be hot to the touch at
temperatures above 59 °C (138 °F).
Caution
When replacing the battery, do not touch
any of the circuitry on the remote key.
Static from your body could damage the
remote key.
Caution
Always replace the battery with the
correct type. Replacing the battery with
an incorrect type could potentially create
a risk of battery explosion. Dispose of
used batteries according to instructions
and local laws. Do not attempt to burn,
crush, or cut the used battery, and avoid
exposing the battery to environments
with extremely low air pressures or high
temperatures.
Caution
If the remote key is not reassembled
properly, liquids could enter the housing
and damage the circuitry, resulting in a
remote key malfunction and/or failure. To
prevent damage, always follow the steps
for remote key reassembly in this manual
to ensure the remote key is sealed
properly whenever the remote key is
opened.
Replace the battery in the remote key soon
if the DIC displays REPLACE BATTERY IN
REMOTE KEY.
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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14 Keys, Doors, and Windows
To replace the battery:
1. Press the button on the side of theremote key and pull the mechanical key
out. Never pull the mechanical key out
without pressing the button.
2. Use the mechanical key blade in the slotto remove the battery cover by hand.
3. Remove the battery cover. 4. Pull the seal by pulling on the tab to
access the battery.
5. Remove the old battery. Do not use a metal object.
6. Insert the new battery, positive side facing up. Replace with a CR2450 or
equivalent battery.
7. Place the seal back into the groove around the battery compartment.
8. Replace the battery cover by snapping it back into the remote key.
9. Reinsert the mechanical key.
Remote Vehicle Start
This feature starts the heating or air
conditioning systems and the rear window
defogger from outside the vehicle.
Use remote start to heat or cool the interior
when the vehicle is plugged in to maximize
electric range by utilizing electricity from
the electrical outlet. Normal system
operation will return after the vehicle has
been turned on.
S: This button is on the remote key.
The climate control system will use the
previous settings during a remote start. The
rear defog may come on during a remote
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Keys, Doors, and Windows 15
start based on cold ambient conditions. The
rear defog indicator light will not come on
during a remote start.
Laws in some local communities may restrict
the use of remote starters. For example,
some laws require a person using remote
start to have the vehicle in view. Check local
regulations for any requirements.
The vehicle cannot be remote started if:
.The remote key is in the vehicle.
.The hood is open.
.60 minutes of remote start time has
been used.
.The hazard flashers are on.
.The vehicle is not in P (Park).
.The vehicle is already turned on.
If the battery level is low, do not use the
remote start feature. The battery may fully
deplete.
The remote key range may be less while the
vehicle is running.
Other conditions may affect the range and
performance of the remote key. See Remote
Key 09.
Starting the Vehicle Using Remote Start
PressStwice on the remote key. The turn
signal lamps will flash to confirm the
remote start request was received. During
the remote start, the parking lamps will
remain on as long as the vehicle is on.
The vehicle will turn off after 60 minutes,
unless you stop the remote start before
remote start cycle has completed or the
vehicle is turned on.
Press the brake pedal or close the door to
drive the vehicle. See Power Modes0197.
Extending Remote Start Time
Remote start can be used for up to
60 minutes of total remote start time.
After a remote start of 60 minutes,
or multiple shorter time starts totaling
60 minutes have been used, the vehicle
must be started and then turned off before
the remote start can be used again.
Canceling a Remote Start
To cancel a remote start, do one of the
following:
.Press/. The parking lamps will turn off.
.Turn on the hazard warning flashers.
.Turn the vehicle on and then off.
Door Locks
{Warning
Unlocked doors can be dangerous.
.Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. The doors can be
unlocked and opened while the vehicle
is moving. The chance of being thrown
out of the vehicle in a crash is
increased if the doors are not locked.
So, all passengers should wear seat
belts properly and the doors should be
locked whenever the vehicle is driven.
.Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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18 Keys, Doors, and Windows
When the safety lock is enabled, adults and
older children will not be able to open the
rear door from the inside. Cancel the safety
locks to enable the doors to open from the
inside.
To cancel the safety lock:1. Unlock the door and open it from the outside.
2. Move the lever up to unlock. Do the same for the other door.
Digital Key
If equipped and enabled, the Digital Key
feature allows you to access and operate
the vehicle using a smartphone. Many of
the functions performed by a remote key
can also be done using a Digital Key. See
Remote Key Operation 09.
Only certain smartphones support Digital
Key. Please see the myChevrolet app to see
if your device is compatible.
If the smartphone battery is weak or if
there is interference with the signal, the
Driver Information Center (DIC) may display
NO KEY FOUND or NO REMOTE KEY WAS
DETECTED, PLACE KEY IN KEY POCKET THEN START YOUR VEHICLE when starting the
vehicle. Charge the smartphone battery as
soon as possible.
You can use the myChevrolet mobile app to
pair, manage, or delete your Digital Key.
If the Digital Key is not working:
.Check the distance. The smartphone may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal. Your
body could also impact the signal. Hold
the smartphone in your hand, away from
your body, and toward the vehicle for
best results.
.Check that the smartphone is turned on
and has sufficient battery power.
.Check the connection. Your smartphone’s
bluetooth connection must be enabled.
.Check the myChevrolet app. Ensure that it
is open. Try relaunching the app if it is
open but is still not working.
Setting up Digital Key
Digital Key is only available with an OnStar
account associated with the vehicle. 1. Log in to your OnStar account in the MyChevrolet mobile app. 2. Select the Digital Key menu option, and
follow the steps on your screen to pair
your phone.
Using Your Digital Key
Digital Key allows you to:
.Use keyless access features to lock and
unlock the vehicle’s doors, and access the
rear compartments without a remote key.
See “Keyless Access Operation” under
Remote Key Operation 09.
.Start the vehicle with just your phone
present.
.Use remote commands in the
myChevrolet app to lock, unlock, and
remote start the vehicle.
Digital Key Personal Identification
Number (PIN)
As an added security measure, you will have
the option to set up a PIN to be used with
the Digital Key. When a PIN is enabled, you
will be prompted to enter the PIN on your
infotainment screen before starting your
vehicle. After entering your PIN successfully,
the vehicle can be started for a short period
of time. If you do not start your vehicle
within that time, you will be prompted for
your PIN again.
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Keys, Doors, and Windows 19
Even if PIN to Start is enabled, you can still
start your vehicle without entering a PIN if
a remote key is in the vehicle, or by using
your key card. See“Key Card”later in this
section.
PIN Settings
If you forget your PIN, would like to change
your PIN, or would like to enable/disable
your PIN, you can do so via the Digital Key
menu in your myChevrolet app.
PIN Lockout
If the PIN is entered incorrectly too many
times, you will need to wait several minutes
before attempting to enter your PIN again.
You can still start your vehicle by using a
remote key or key card. You may also reset
your PIN or disable the PIN setting via the
Digital Key menu in your myChevrolet app.
Key Card
Your vehicle may be equipped with a key
card that unlocks, locks, and starts the
vehicle. The key card works by tapping it on
the location of the vehicle shown on the
back of the key card. It is highly recommended to carry a key
card as a back up to the Digital Key in case
the Digital Key battery is weak or there is
interference to the signal.
Only key cards programmed to the vehicle
will work. If a key card is lost or stolen, a
replacement can be purchased and
programmed through your dealer. To
prevent lost or stolen key cards from being
able to operate the vehicle, see your dealer.
Each vehicle can have up to eight key cards
programmed to it.
Unlocking with the Key Card
Tap your key card on the rectangular
symbol on the driver door near the edge of
the window to unlock the driver door. Only
the driver door may be unlocked this way.
See
Door Locks 015 for how to unlock the
other doors and rear compartment.
Locking with the Key Card
With all doors closed, the vehicle off, and
any door unlocked, tap your key card on the
rectangular symbol on the driver door near
the edge of the window to lock all doors. Starting with the Key Card
You can start your vehicle for a short period
after unlocking it with your key card. If the
period has ended, you will need to unlock
the vehicle with the key card again to start
your vehicle.
Doors
Hood
Manual Hood Release
{Warning
Do not drive the vehicle if the hood is
not latched completely. The hood could
open fully, block your vision, and cause a
crash. You or others could be injured.
Always close the hood completely before
driving. When the hood is not closed, the
vehicle will not exceed 42 km/h
(26 mph). Close the hood to drive faster
than 42 km/h (26 mph).
The hood compartment can be accessed in
several ways.
Ensure the hood is clear of any objects
before opening.
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3. Check to make sure the hood is latchedcompletely. Push down on the hood to
latch if it does not latch completely.
Repeat this step with additional force if
necessary.
When the hood is not latched, a message
will display on the Driver Information Center
(DIC) and the vehicle will not be able to
shift out of P (Park). To override this
function, press and hold the shift button
and brake pedal until the DIC message
shifter unlock complete is displayed. The
vehicle’s speed will be limited to 42 km/h
(26 mph) when the hood is not completely
closed.
If the vehicle has lost power, and the hood
is open when the power is restored, the
power hood and power closing latch will not
operate. To allow powered hood operation
again, the hood must be manually closed
and fully latched.
{Warning
Do not drive the vehicle if the hood is
not latched completely. The hood could
open fully, block your vision, and cause a (Continued)
Warning (Continued)
crash. You or others could be injured.
Always close the hood completely before
driving.
Emergency Hood Release Button
The underhood compartment is equipped
with a glow-in-the-dark emergency hood
release button. This button will glow
following exposure to light. Press the button
to open the hood from inside the underhood
compartment.
{Warning
The emergency hood release button
inside the underhood compartment will
not function when the battery is
disconnected or depleted. To avoid
personal injury or death, always keep the
hood fully closed and latched when
storing the vehicle. If the hood is not
latched, a person could climb into the
underhood compartment and
inadvertently close the hood. People
should never climb inside the underhood
compartment. Never shut the hood when
a person is inside.
Midgate
Midgate Operation
This vehicle may be equipped with a
midgate and a removable rear glass panel.
The midgate allows you to extend the
length of the vehicle cargo area.