
Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
Infotainment System 147
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Steering Wheel Controls . . . . . . . . . . . . . . . 149
Using the System . . . . . . . . . . . . . . . . . . . . . 149
Software Updates . . . . . . . . . . . . . . . . . . . . . . 152
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 153
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 153
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 154
Audio Players
Avoiding Untrusted Media Devices . . . . . 154
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 155
Navigation
Using the Navigation System . . . . . . . . . . 155
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Navigation Symbols . . . . . . . . . . . . . . . . . . . 156
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Global Positioning System (GPS) . . . . . . . 157
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 158
Problems with Route Guidance . . . . . . . . 158
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 159
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 160
Bluetooth (Pairing and Using aPhone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Apple CarPlay and Android Auto . . . . . . . 165
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Trademarks and License Agreements
Trademarks and License Agreements . . . 171
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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158 Infotainment System
At times, other interference such as the
satellite condition, road configuration,
condition of the vehicle, and/or other
circumstances can affect the navigation
system's ability to determine the accurate
position of the vehicle.
This system might not be available or
interference can occur if any of the
following are true:
.Signals are obstructed by tall buildings,
trees, large trucks, or a tunnel.
.Satellites are being repaired or improved.
For more information if the GPS is not
functioning properly, see Problems with
Route Guidance 0158.
Vehicle Positioning
At times, the position of the vehicle on the
map could be inaccurate due to one or more
of the following reasons:
.The road system has changed.
.The vehicle is driving on slippery road
surfaces such as sand, gravel, or snow.
.The vehicle is traveling on winding roads
or long, straight roads.
.The vehicle is approaching a tall building
or a large vehicle.
.The surface streets run parallel to a
freeway.
.The vehicle has been transferred by a
vehicle carrier or a ferry.
.The current position calibration is set
incorrectly.
.The vehicle is traveling at high speed.
.The vehicle changes directions more than
once, or the vehicle is turning on a turn
table in a parking lot.
.The vehicle is entering and/or exiting a
parking lot, garage, or a lot with a roof.
.The GPS signal is not received.
.A roof carrier is installed on the vehicle.
.Tire chains are installed on the vehicle.
.The tires are replaced or worn.
.The tire pressure for the tires is incorrect.
.This is the first navigation use after the
map data is updated.
.The 12-volt battery has been disconnected
for several days.
.The vehicle is driving in heavy traffic
where driving is at low speeds, and the
vehicle is stopped and started repeatedly.
Problems with Route Guidance
Inappropriate route guidance can occur
under one or more of the following
conditions:
.The turn was not made on the road
indicated.
.Route guidance might not be available
when using automatic rerouting for the
next right or left turn.
.The route might not be changed when
using automatic rerouting.
.There is no route guidance when turning
at an intersection.
.Automatic rerouting might display a route
returning to the set waypoint if heading
for a destination without passing through
a set waypoint.
.The route prohibits the entry of a vehicle
due to a regulation by time or season or
any other regulation which may be given.
.Some routes might not be searched.
.The route to the destination might not be
shown if there are new roads, if roads
have recently changed, or if certain roads
are not listed in Maps.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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Infotainment System 159
To recalibrate the vehicle's position on the
map, park with the vehicle running for two
to five minutes, until the vehicle position
updates. Make sure the vehicle is parked in
a location that is safe and has a clear view
of the sky and away from large
obstructions.
Voice Recognition
If equipped, Google Assistant allows for
hands-free use of media and messaging,
navigation, and climate control functionality
in the vehicle. This feature can be started by
pressing
gon the steering wheel, touching
Google Assistant on the infotainment home
screen, or by using the wake up words “Hey
Google” or“OK Google.”
However, not all features within these areas
are supported by voice commands and
requires the user to have a valid data
subscription plan or be able to connect to
an external WiFi in order to use the Google
Assistant features.
Using Voice Recognition
Voice recognition becomes available once
the system is initialized. This begins when
the vehicle is turned on. Initialization may
take a few moments. 1. Press
gon the steering wheel controls,
touch Google Assistant on the Home
screen, or use the wake up words “Hey
Google” or“OK Google” to activate voice
recognition. Google Assistant must be set
as the Default Assistant for the
gand
the wake word options to work.
2. Clearly speak one of the commands described later in this section.
Canceling Google Assistant
.Presscon the steering wheel controls
to cancel the Google Assistant request.
Helpful Hints for Speaking Commands
Voice recognition identifies commands that
are naturally stated in sentence form,
or direct commands that state the
application and the task.
For best results:
.Speak the command naturally, not too
fast, not too slow.
.Use direct commands without a lot of
extra words. For example, “Call
at work,” “Play” followed by the artist or
song name, or “Play”followed by the
radio station number. Direct commands are more clearly
understood by the system. An example of a
direct command is
“Call
If a cell phone number was saved with a
name and a place, the direct command
should include both. For example “Call
Voice Recognition for the Radio
When voice is started, the voice recognition
commands for AM, FM, SiriusXM (if
equipped), and media apps (if supported) are
available.
“Play
radio station frequency identified in the
command (like “nine fifty”).
“Play
radio station frequency identified in the
command (like “one oh one point one”).
“Play channel
SiriusXM” :Tune to the SiriusXM radio
station channel number identified in the
command. This command may require an
online connection.
“Play
Tune to the SiriusXM radio station channel
name identified in the command. This
command may require an online connection.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
408 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 408
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 410
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the
infotainment home screen. Most OnStar
functions that can be performed with the
buttons can be done using the app. To
open the app, touch the OnStar icon on
the home screen. App updates require a
corresponding service plan. Features vary
by region and model. Features are subject
to change. For more information,
press
Q.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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OnStar 409
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire or a battery jump.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
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412 OnStar
Vehicle and Power Issues
OnStar services require a vehicle electrical
system, wireless service, and GPS satellite
technologies to be available and operating
for features to function properly. These
systems may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into the
electrical architecture of the vehicle. Do not
add any electrical equipment. SeeAdd-On
Electrical Equipment 0321. Added electrical
equipment may interfere with the operation
of the OnStar system and cause it to not
operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the vehicle
without further notice or consent. These
updates or changes may enhance or
maintain safety, security, or the operation
of the vehicle or the vehicle systems.
Software updates or changes may affect or
erase data or settings that are stored in the
vehicle, such as saved navigation
destinations or pre-set radio stations.
Neither OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes may also collect
personal information. Such collection is
described in the OnStar privacy statement or
separately disclosed at the time of
installation. These updates or changes may
also cause a system to automatically
communicate with GM servers to collect
information about vehicle system status,
identify whether updates or changes are
available, or deliver updates or changes. An
active OnStar agreement constitutes consent
to these software updates or changes and
agreement that either OnStar or GM may
remotely deliver them to the vehicle.
Privacy
The complete OnStar Privacy Statement may
be found at www.onstar.com (U.S.),
or www.onstar.ca (Canada). We recommend
that you review it. If you have any
questions, call 1-888-4ONSTAR
(1-888-466-7827) or press
Qto speak with
an Advisor. Users of wireless
communications are cautioned that the
privacy of any information sent via wireless
cellular communications cannot be assured.
Third parties may unlawfully intercept or
access transmissions and private
communications without consent.
OnStar –Software Acknowledgements
To obtain the source code under GPL, LGPL,
MPL, and other open source licenses, that is
contained in this product, please visit
www.opensourceautomotive.com/an/GM. In
addition to the source code, all referred
license terms, warranty disclaimers, and
copyright notices are available for download.
This offer is valid for a period of three years
after our last shipment of this product. This
offer is valid to anyone in receipt of this
information.
*Provided through Continental Automotive
Systems, Inc., who is solely responsible for
provisions of related OSS compliance.

Chevrolet Silverado EV Owner Manual (GMNA-Localizing-U.S./Canada-
16702912) - 2024 - CRC - 1/13/23
426 Index
TractionControl System (TCS)/Electronic
Stability Control Light . . . . . . . . . . . . . . . . . 118
Control/Electronic Stability Control . . . . 207
Limited-Slip Differential . . . . . . . . . . . . . . . . . 211
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Trademarks and License Agreements . . . . . . 171
Traffic
Sign Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Trailer Sway Control (TSC) . . . . . . . . . . . . . . . . . . . . 309
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Towing App . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Transfer Case Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 204
Transportation Program, Courtesy . . . . . . . 401
Transporting
a Disabled Vehicle . . . . . . . . . . . . . . . . . . . . . 378
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Truck-Camper Loading Information . . . . . . . 197
TTY Users Customer Assistance . . . . . . . . . . . . . . . . . . . 398
Turn and Lane-Change Signals . . . . . . . . . . . .143
U
Underhood Compartment Fuse Block . . . . . . . . . . . . . . 337
Compartment Overview . . . . . . . . . . . . . . . . 325 Underhood (cont'd)
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Uniform Tire Quality Grading . . . . . . . . . . . . 359
Universal Remote System . . . . . . . . . . . . . . . . . 137 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Updates
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Using Infotainment System . . . . . . . . . . . . . . . . . . 149
Navigation System . . . . . . . . . . . . . . . . . . . . . 155
This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Utility Interruption of Charging . . . . . . . . . . 293
V
Vehicle Ahead Indicator . . . . . . . . . . . . . . . . . . . . . . . . . 117
Alarm System . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Canadian Owners . . . . . . . . . . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Data Recording and Privacy . . . . . . . . . . . . 405
Identification Number (VIN) . . . . . . . . . . . . 394
Load Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Positioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Ready Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Vehicle (cont'd)
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Service Soon Light . . . . . . . . . . . . . . . . . . . . . . 115
Speed Messages . . . . . . . . . . . . . . . . . . . . . . . . 137
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Vehicle Care
Storing the Tire Sealant andCompressor Kit . . . . . . . . . . . . . . . . . . . . . . . 368
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . 159
Voltage Devices and Wiring . . . . . . . . . . . . . 335
W
Warning Brake System Light . . . . . . . . . . . . . . . . . . . . . 115
Caution and Danger . . . . . . . . . . . . . . . . . . . . . 2
Hazard Flashers . . . . . . . . . . . . . . . . . . . . . . . . 142
Lights, Gauges, and Indicators . . . . . . . . . 107
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Wheels
Alignment and Tire Balance . . . . . . . . . . . . 360
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
When It Is Time for New Tires . . . . . . . . . . . 357
When to Charge . . . . . . . . . . . . . . . . . . . . . . . . . 278