Page 633 of 770
6317-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
7
When trouble arises
Page 634 of 770

6327-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
WARNING
■When using the compact spare tire (if equipped)
● Remember that the spare tire provided is specifically designed for use with
your vehicle. Do not use your spare tire on another vehicle.
● Do not use more than one compact spare tire simultaneously.
● Replace the spare tire with a standard tire as soon as possible.
● Avoid sudden acceleration, abrupt steering, sudden braking and shifting
operations that cause sudden engine braking.
■ When the compact spare tire is attached (if equipped)
The vehicle speed may not be correctly detected, and the following systems
may not operate correctly:
Also, not only can the following system not be utilized fully, but it may even
negatively affect the drive-train components:
• E-Four (Electric Four wheel drive system)*
*: If equipped
■ Speed limit when using the compact spare tire (if equipped)
Do not drive at speeds in excess of 80 km/h (50 mph) when a compact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Failure to
observe this precaution may lead to an accident causing death or serious
injury.
■ After using the tools and jack
Before driving, make sure all the tools and jack are securely in place in their
storage location to reduce the possibility of personal injury during a collision
or sudden braking.
• ABS & Brake assist
• VSC
•TRC
• EPS
• AHB (Automatic High Beam)*
• PCS (Pre-Collision System)*
• LTA (Lane Tracing Assist)*
• Dynamic radar cruise control with
full-speed range*
• Cruise control*
• BSM (Blind Spot Monitor)*
• Toyota parking assist-sensor*
• Parking Support Brake function*
• Simple Intelligent Parking Assist
System*
• Toyota parking assist monitor*
• Navigation system*
• Panoramic view monitor*
Page 635 of 770

6337-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
7
When trouble arises
NOTICE
■Be careful when driving over bumps with the compact spare tire
installed on the vehicle. (if equipped)
The vehicle height may become lower w hen driving with the compact spare
tire, compared to when driving with st andard tires. Be careful when driving
over uneven road surfaces.
■ Driving with tire chains and the compact spare tire (if equipped)
Do not fit tire chains to the compact spare tire.
Tire chains may damage the vehicle body and adversely affect driving per-
formance.
■ When replacing the tires (vehicles with the tire pressure warning sys-
tem)
When removing or fitting the wheels, tire s or the tire pressure warning valve
and transmitter, contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer as the tire pressure warning valve and
transmitter may be damaged if not handled correctly.
■ Handling the decorative resin parts (for vehicles equipped with 17-inch
wheels)
P. 500
Page 636 of 770

6347-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
If the hybrid system will not star t
One of the following may be the cause of the problem:
● The electronic key may not be functioning properly.* (P. 636)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle. ( P. 8 6 )
● There may be a malfunction in the immobilizer system.* (P. 9 1 )
● There may be a malfunction in the shift control system.*
( P. 247, 597)
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. ( P. 635)
*: It may not be possible to shift the shift position other than P.
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. (P. 639)
● The 12-volt battery terminal connections may be loose or corroded.
( P. 521)
Reasons for the hybrid system not starting vary depending on
the situation. Check the following and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 244)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
Page 637 of 770

6357-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
7
When trouble arises
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. (P. 639)
● One or both of the 12-volt battery terminals may be disconnected.
( P. 521)
Contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer if the problem cannot be repaired, or if repair procedures
are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in cases of emergency.
Set the parking brake.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
The interior lights and headlights do not turn on, or the horn
does not sound.
Emergency start function
1
2
3
Page 638 of 770
6367-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
If the electronic key does not operate
properly
Use the mechanical key ( P. 173) in order to perform the following
operations:
Locks all the doors
Closes the windows and moon
roof *1 (turn and hold)*2
Unlocks all the doors
Opens the windows and moon
roof *1 (turn and hold)*2
*1: If equipped
*2: This setting must be customized at
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer. ( P. 670)
If communication between the electronic key and vehicle is inter-
rupted ( P. 190) or the electronic key cannot be used because the
battery is depleted, the smart entry & start system and wireless
remote control cannot be used. In such cases, the doors can be
opened and the hybrid system can be started by following the pro-
cedure below.
Locking and unlocking the doors
1
2
3
4
Page 639 of 770
6377-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
7
When trouble arises
Depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
power switch.
When the electronic key is
detected, a buzzer sounds and the
power switch will turn to ON mode.
When the smart entry & start sys-
tem is deactivated in customization
setting, the power switch will turn
to ACCESSORY mode.
Firmly depress the brake pedal
and check that is shown
on the multi-information display.
Press the power switch.
In the event that the hybrid system still cannot be operated, contact
any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
Starting the hybrid system
1
2
3
4
Page 640 of 770

6387-2. Steps to take in an emergency
PRIUS_OM_OM47F32E_(EE)
■Stopping the hybrid system
Set the parking brake, shift the shift position to P and press the power switch
as you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( P. 554)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. ( P. 9 3 )
■ Changing power switch modes
Release the brake pedal and press the power switch in step above. The
hybrid system does not start and modes will be changed each time the switch
is pressed. ( P. 246)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 670)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 189)
WARNING
■When using the mechanical key and operating the power windows or
moon roof (if equipped)
Operate the power window or moon roof after checking to make sure that
there is no possibility of any passenger having any of their body parts
caught in the window or moon roof.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window or moon
roof.
3