2023 MERCEDES-BENZ EQB Owners Manual

Pr
ot Pr
otecting t ecting
the en he
envir vir
onment onment
+ ENVI
R ENVI
RONMENT ONMENT
ALNO AL
NOTE TE
Environment al
damag edue tooper ating condition sand
per sonal drivin gst yle Oper
ateyo ur vehicle inan environme ntall y
re sponsi blemann ertohelp protect theen vi-
ro nment. Pleaseobs erve thefo llo wing recom-
mendat ionsonoper atingcondi tionsand per-
sonal drivi ng style.
Oper Oper
ating conditions: ating
conditions: #
Mak esur eth at thetir epr essur eis cor -
re ct. #
Donotcar ryanyunn ecessar ywe ight
(e.g. roof lugg agera ck sonce youno lon-
ge rneed them). #
Monit ortheener gyconsum ption. #
Adher eto theser vice interva ls.
A regula rly ser viced vehicle willcont rib-
ut eto environment alprotection. #
Alwaysha ve maint enance workcar ried
out ataqu ali/ed special istwo rkshop. PP
er er
sonal dr sonal
drivi ng s ivi
ng sty ty
le: le:
#
Drive car efull yand maint ainasuit able
dis tance from theve hicle infront . #
Avoid freq uent, sudden accelerationand
br aking. #
Drive in ast yle whic hsa vesene rgy.
Obser vetheEC Odispla yfo ran economi-
cal driving style. +
ENVI
R ENVI
RONMENT ONMENT
ALNO AL
NOTE TE
Environment al
pollution causedbyirre sponsi bledisposal
of thehigh-v oltagebatt ery A
high-v oltagebatt erycont ains materials
whic har ehar mful totheen vironment. #
Dispose ofdef ectiv ehigh-v oltagebatt er-
ies ataqu ali/ed special istwo rkshop. EnEn
vir vir
onme nt onme
ntal issues andr al
issues andrecomme ndations ecomme
ndations
It is recommen dedthat youre -use orrecy cle
mat erials instead ofjus tdisposi ngofthem.
The releva nt environme ntal guide linesandregula -
tions servetoprotect theen vironment andmust
be strictl yobser ved. Genuine
Mer Genuine
Mercedes-Benz par cedes-Benz
parts ts
+ ENVIR ENVIR
ONMENT ONMENT
ALNO AL
NOTE TE
Environment al
damag edue tonotusi ng recy cled recon-
diti oned compone nts Mer
cedes‑B enzAGo.er sre cy cled recondi -
tion edcom pone ntsand partswit hth esame
qu alit yas newpar ts.The same entitlemen t
fr om theLimit edWarrant yis valid asforne w
par ts. #
Use recy cled recondi tionedcom pone nts
and partsfrom Mer cedes‑B enzAG. *
N N
O O
TE TE
Impai rment oftheoper ating e1-
ciency ofthere str aint system sfrom
inst alling acce ssorypar tsor from repair s
or we lding Airbags
andEmer gency Tensio ning Device s,
as wellas contr olunits andsensor sfo rth e
re str aint system s,ma ybe inst alle d in thefo l-
lo wing areas ofyour vehicle:
R Door s Gene
ralno tes
23 23

R
Door pillars
R Door sills
R Seats
R Coc kpit
R Inst rument cluster
R Cent erconsole
R Lateral roof frame #
Donotins tallacces sorypar tssuc has
audio systems inthese areas. #
Donotcar ryout repair sor we lding. #
Have accessor ypar tsretro/tt edata
qu ali/ed special istwo rkshop. Yo
ucould jeopar dizetheoper ating safetyof your
ve hicle ifyo uuse parts,tires and wheels aswell
as acces sories releva nt tosaf etywhic hha ve not
bee napp rove dby Mer cedes-Be nz.Safety-re leva nt
sy stems ,e.g. thebr ak esy stem, maymalfunction.
Onl yuse genuine Mercedes-Be nzpar tsor par tsof
eq ual qualit y.Onl yuse tires, wheels andacces-
sor ypar tsthat have been speci/call yappr oved
fo ryo ur vehicle model . Genu
ineMer cedes- Benzpar tsaresubj ectto
str ictqu alit yinsp ections. Eachpar thas been spe-
ciall yde veloped, manufacturedorselect edfor
Mer cedes-Be nzvehicles andadap tedto them.
Ther efor e, onl yge nuine Mercedes-Be nzpar ts
sh ould beuse d.
Mor eth an 300,0 00di.er entgenuine Mercedes-
Benz partsareav ailabl efo rMer cedes-Benz mod-
els.
All aut hor ized Mercedes-Benz Centersmaint aina
suppl yof genuine Mercedes-Be nzpar tsforneces-
sar yser vice andrepair work.In add ition, strategi-
cal lylocat edpar tsdeliv erycent erspr ov ide for
qu ick and reliable partsser vice.
Alw aysspecif yth eve hicle identi/cation number
(VIN) (/page345) when order ing genuine
Mer cedes-Be nzpar ts. Ope
r Ope
rat at
or's Manua l or's
Manua l
This Operator's Manual andtheDigit alOper ator's
Manual intheve hicle descr ibethefo llo wing mod-
els and thestandar dand special equipment for
yo ur vehicle:
R The model sand thestandar dand special
eq uipment availabl eat thetime ofthis Oper a-
to r's Manual goingtopress.
R The models andthestandar dand special
eq uipment onlyav ailabl ein cer tain countr ies.
R The models andthestandar dand special
eq uipment, whichwill onlybe availabl eat a
lat er dat e.
No tethat your vehicle mayno tbe equipp edwith
all featur esdescr ibed.This isalso thecase for
sy stems releva nt tosaf ety. Theref ore, theeq uip-
ment onyour vehicle maydi.er from that inthe
descr iptions andillustrations.
The original purchase agreement foryo ur vehicle
cont ains alis tof theeq uipment inyour vehicle at
th etime ofdeliv ery. 2424
Gener
alno tes

Sho
uldyouha ve anyqu estion sconcer ningequip-
ment andoper ation, please consult anaut hor ized
Mer cedes-Benz Center.
The Oper ator's Manual, Supplement, further sup-
plement arydocuments andMaint enance Booklet
ar eim por tant doc ume ntsand should bekept in
th eve hicle. MerMer
cedes meapp cedes
meapp NNo o
t t
es about t es
about the on- deman df he
on- deman dfeatu re eatur
e Yo
ucan also activ ateva rious functions (on-
demand featur e)subsequentl yvia Mer cedes me
aTer purchasing your vehicle.
Inf ormatio nis availabl eat anyaut hor ized
Mer cedes- BenzCen ter. AA
ctiv ctiv
atin gon- demand f atin
gon- demand featur eatur
eusing Mer e
using Mercedes me cedes
me RR
eq eq
uir uir
emen ts: emen
ts:
R The vehicle hasGPS recep tion .
R The vehicle islin kedto theMer cedes meuser
account. Or Or
der der
ing and activ ing
and activ ating on-demand f ating
on-demand featur e eatur
e #
Addth edesir edon-demand featur efo rth e
ve hicle totheshopping basketinthe
Mer cedesme Store. #
Com pletetheor der .
The on-demand featur eis activ ated when
oper atingth eve hicle.
Spe edin gup activ Spe
edin gup activ ation ation
#
Switchth eve hicle o.and lockit. #
ATer about 2min utes, unlockth eve hicle and
switc hon theve hicle.
The on-deman dfeatur ehas been activated.
Fo rsome featur es,ano ti/cation alsoappear s
in theve hicle' smult imedi asy stem.
If th eactiv ation wasno tsuccessf ul,repeat the
pr ocess. SerSer
vice andv vice
andvehicle oper ehicle
operation ation
VV
ehicle oper ehicle
operation outside t ation
outside the US he
USAor Canada A
or Canada When
youar eabr oad withyo ur vehicle, observe
th efo llo wing points:
R Service points orreplacement partsma yno t
be availabl eimmed iately.
Som eMerced es-Ben zmo delsare availabl ein
Eur ope thro ugh ourEuropean DeliveryPr og ram.
Fo rmor einf ormation, pleaseconsult anaut hor -
ized Mercedes-Benz Center,or write to one ofthe
fo llo wing addresses:
In t In
the US he
USA: A:
Mer cedes-Benz USA,LLC
Eur opean DeliveryDepar tment
One Mercedes -Benz Drive
Sandy Springs, GA30328
In Canada: In
Canada:
Mer cedes-Benz Canada,Inc.
Eur opean DeliveryDepar tment
98 Vander hoofAv enue
To ronto, Ont ario M4G 4C9 Gene
ralno tes
25 25

MaintMaint
enanc e enanc
e Yo
ur cust omer advisor con/rms theser vice inthe
ser vice repor t. RR
oadside Assist oadside
Assistance ance
The
Mercedes-Benz Roadside Assistance Prog ram
o.er ste ch nica lhel pin thecase ofabr eakdo wn.
Yo ur calls totheto ll-fr eeRoadside Assistance
Ho tline areans weredby our agents 24hour sa
da y,365 days aye ar.
1-8 00-FOR-MER Cede s(1- 800-3 67-6372)(USA )
1-800-387-0100 (Canada)
Yo ucan /ndfur ther information intheMer cedes-
Benz Roadside Assistance Prog ram broc hur e
(US A)orthe"R oadside Assistance" section inthe
Ser viceand Warrant ybookle t(Canad a).Youwill
/n dbo th intheve hicle docume ntwa llet. ChangChang
eof addr e
of addr essorc ess
orchang hang
eof o e
of owner wner
ship ship
In
theev ent ofach ang eof addr ess, please send
us the"No ti/cat ion ofaddr esschang e"inthe
Ser viceand Guarant eebookletor simpl yca llth e Mer
cedes-Be nzCust omerAss istanc eCent er
(U SA )on theho tline number
1-800-F OR-MER Cedes (1-800-367-6372) orCus-
to mer Service (Canada) on1-800 -387-0100. We
can then reac hyo uin atimel yfa shion ,if nece s-
sar y.
If yo usell your Mer cedes, pleaseleaveall liter a-
tur ein theve hicle sothat itis availabl eto thene xt
ow ner .If yo uha ve pur chased aused vehicle,
please sendusthe"No tice ofPur chase ofUsed
Car" intheSer vice andGuar anteebookle tor sim-
pl ycall theMer cedes-Benz Customer Assist ance
Cent er(US A)attheho tline number
1-800-F OR-MER Cedes (1-800-367-6372) orCus-
to mer Service (Canada) at1-800 -387-0100. PP
ossible dang ossible
dangerdue t er
due to subst o
subst ances hazar ances
hazardous to dous
to
healt h healt
h In
com plian cewithPr oposit ion65("Pr op65 "),the
fo llo wing detach able label hasbeen added to
eac hve hicle soldinCalif ornia: OperOper
atingsaf e atin
gsaf ety ty
&
W W
AR NIN G AR
NIN GRisk ofacciden tdue tomal-
fun ctions orsystem failur es
To avo idmalfunctions orsystem failur es: #
Alwaysha ve thepr escr ibed service and
maint enance workas wellan yre qu ired
re pair scar ried out ataqu ali/ed special -
is two rkshop. 2626
Gene
ralno tes

&
W W
ARNI NG ARNI
NGRisk ofaccid ent orinjur ydue
to incor rect modi/cations onelect ronic
com pone ntpar ts
Mo di/cation ofelec tronic compone nts,their
soTw areor wir ing could impair their function
and/or thefunction ofother networke dcom-
ponent partsor saf ety-re leva nt systems .
This canenda nger theoper ating safetyof the
ve hicle. #
Neverta mp erwit hth ewir ing and elec-
tr onic component partsor their soT-
wa re. #
Youshould have all workon electr ical
and electr oniccomponent scar ried out
at aqu ali/ed special istwo rkshop. Obser
vethe"On-boar delectr onics" section in
"T ec hnical data". *
N NO O
TE TE
Damag eto theve hicle caused by
dr iving toofast andby blo ws totheunder -
body andchassis parts The
vehicle canbedamag edinthefo llo wing
cases inpar ticular :
R The under sideoftheve hicle makescon-
ta ct wit hth egr ound, e.g.onahigh curb or
an unpavedro ad.
R The vehicle drives tooqu ickl yove ran
obst acle, e.g.acurb, aspeed bumpor a
po thole.
R Ahea vyobject hitstheunderbody orchas-
sis com ponents.
In these orsimilar situations, theve hicle body,
th eunderbody ,ch assis components,wheels
or tires and partsof thehigh-v oltagebatt ery
could bedamag edeven ifth is isno tvisible.
Com ponents that have been damag edinthis
wa ycan failune xpect edlyor ,in theeve ntof
an accid ent, mayno tabs orb theloads that
ar ise asintend ed. #
Have theve hicle checkedand repair ed
immediat elyat aqu ali/ed special ist
wo rkshop.
or #
Ifdr ivi ng safetyis im pair eddur ing th e
re st of thejour ney,stop imme diat ely
pa yin gatt entio nto thetra1c situation
and notify aqu ali/ed special istwo rk-
shop. Elect
ric ve hicles have an elect ric mo tor.The elec-
tr ic mo tor's ener gysuppl yis prov ided bythehigh-
vo ltag eon-boar delectr icalsystem. &
D D
AN AN
GER GER
Riskofdeat hand /redue to
modi/ed and/ordamagedcom ponen tsof
th ehigh-v oltageon-boar delectr icalsys-
te m
The vehicle' shigh- voltag eon-boar delectr ical
sy stem isunder highvoltag e. Ifyo umodify
com ponent partsintheve hicle' shigh- voltag e
on-boar delectr icalsystem ortouc hdamag ed
com ponent parts,youma ybe electrocut ed.In Gener
alno tes
27 27

addit
ion,modi/ed and/ordamag edcom po-
nen tsma ycause a/r e.
In theeve ntofan accid ent orimpac tto the
ve hicle underbod y,com pone ntsofthehigh-
vo ltag eelectr icalsystem maybe damag ed
alt hough thedamag eis no tvisible. #
Nevermak ean ymodi/ca tionsto the
high- voltag eon-boar delectr icalsystem. #
Donotswitc hon oruse theve hicle ifits
high- voltag eon-boar delectr icalsystem
com ponents have been modi/ed ordam-
ag ed. #
Neverto uc hdamag edcom ponents of
th ehigh-v oltageon-boar delectr icalsys-
te m. #
ATer anaccident, donotto uc han ycom-
ponents ofthehigh-v oltageon-boar d
electr icalsystem. #
ATer anaccident, have theve hicle trans-
por tedawa y. #
Have thecom ponents ofthehigh-v oltage
on-boar delectr icalsystem checkedat a qu
ali/ed special istwo rkshop and
re placed ifnecessar y. The
com pone ntsofthehigh-v oltageon-boar d
electr icalsystem aremar kedwit hye llo wwa rning
stic kers.The cablesofthehigh-v oltageon-boar d
electr icalsystem areor ang e. Ve
hicles withan elect ric mo torge ner atesig ni/-
ca ntly less vehicle noiseemissi onsthan vehicles
wit hcombus tionengines.As are sult ,yo ur vehicle
ma yno tbe hear dby other road user sin cer tain
situations. Thiscanoccur ,fo rex am ple, when you
ar epar king andyour vehicle cannotbe seen by
ot her road user s.This requ ires youto adop ta par - ticu
larlyant icipat orydr ivi ng style, as itis neces-
sar yto allo wforth epossibility that other road
user sma ybeha veunpredict ably. DeclarDeclar
ationofconf ation
ofconf or or
mity f mity
for v or
vehicle inst ehicle
installed alled
r r
adio com adio
components ponents
US
A:"Radio based devices ofthis vehicle comply
wit hPa rt15 oftheFCC Rules. Oper ation issub-
ject tothefo llo wing twoconditions: 1)These devi-
ces mayno tcause harmful interfere nce, and2)
Thes ede vice smust accep tan yint erfere nce
re ceiv ed,includin gint erfere nce that ma ycause
und esiredoper ation.Chang esormodi/cations not
ex pressl yappr ovedby thepar tyresponsi blefor
com plian cecould void theuser ’saut hor ityto
oper ateth eeq uipment."
Canada: "Thisvehicle contains licen ce-exemp t
tr ansm itter( s)/r ecei ver(s) that com plywit hInn o-
va tion, Science andEconomic Development Can-
ada ’slicence-e xemp tRSS(s). Operation issubjec t
to thefo llo wing twoconditions: (1)These devices 2828
Gener
alno tes

ma
yno tcause interfere nce. (2)Thes ede vice s
must accep tan yint erfere nce, including interfer-
ence that ma ycause undesiredoper ationof the
de vices." "Lesémetteur s/r écep teur sdans cette
vé hicule sontconforme aux CNR d’Innovation ,
Sci ence set Dé veloppement économiqueCanada
applica blesauxappar eilsradio exem ptsde
licen ce.L’ex ploit ation estautorisée auxdeux con-
ditions suivantes:1) Ces appar eilsnedoiv entpas
pr oduir ede brouillag e;2) Ces appar eilsdoiv ent
accep terto ut brouillag era dioélectr ique subi,
même sile brouillag eest suscep tibled’en com-
pr ome ttrele fonctio nneme nt." Dia
gnos Dia
gnostic sconne ction tics
conne ction
The diagnostic sconne ctionis ate ch nica lint er-
fa ce intheve hicle. Itis used, forex am ple, inthe
cont extof repair andmaint enance workor for
re adin gout vehicle dataat aspecial istwo rkshop.
Diag nosticdevice sshould ther efor eonl ybe con-
nect edataqu ali/ed special istwo rkshop. &
W W
AR NIN G AR
NIN GRisk ofacciden tdue tocon-
nect ingdevices tothediagnost icscon-
nection
If yo uconnect devices tothediagnost icscon-
nection oftheve hicle, thefunction ofvehicle
sy stems andoper atingsaf etyma ybe
im pair ed. #
Forsaf etyre asons, werecommen dth at
yo uonl yuse and connect products
appr ovedby your aut hor ized Mercedes-
Benz Center. &
W W
ARNIN G ARNIN
GRisk ofaccident duetoobjects
in thedr iver's foot we ll
Objects inthedr iver's foot we llma yim pede
pedal trav el or bloc kadepr essed pedal.
This jeopar dizestheoper ating androad safety
of theve hicle. #
Stow allobj ects intheve hicle secur ely
so that they canno tget intoth edr iver's
fo ot we ll. #
Alwaysins tallth e0oor mats securely
and asprescr ibed inorder toensur eth at th
er eis alw ayssu1cie ntroom forth e
pedals. #
Donotuse loose 0oormats anddonot
place 0oormats ontopof one another. *
N NO O
TE TE
Batt erydisc harging from using devi-
ces connect edtothediagnost icsconnec-
tion Using
devices atthediagnost icsconnection
dr ains thebatt ery. #
Chec kth ech arge leve lof thebatt ery. #
Ifth ech arge leve lis low, charge thebat-
te ry,e.g .by driving aconsider abledis-
ta nce. Gene
ralno tes
29 29

Connecting
andusing another device withth e
diagnos ticsconnection canhave thefo llo wing
e.ect s:
R Malfunctions intheve hicle system
R Perm anen tdamag eto vehicle compone nts
Ple ase referto thewa rrant yte rm sand cond itions
fo rth is matt er. Quali/edQuali/ed
specialis specia
listw t
w or k or
kshop shop
An author ized Mercedes-Benz Centerisaqu ali-
/ed special istwo rkshop. Ithas thenecessar y
special skills,tools and quali/cations tocor rectl y
car ryout thewo rkrequ ired on your vehicle. This
par ticu larlyappli estosaf ety-re leva nt wo rks.
Fo rth efo llo wing, alwaysha ve your vehicle
ch eckedat an aut hor ized Mercedes-Benz Center:
R Safety-re leva nt wo rks
R Serviceand maintena nce work
R Repair work
R Mod i/catio nsaswellas inst allations andcon-
ve rsions
R Workon electr oniccomponent s
Mer cedes‑Ben zre commen dsaMer cedes‑B enz
ser vice center. Cor
r Cor
rect use oft ect
use ofthe v he
vehicle ehicle
If yo ure mo veanywa rning stickers,yo uor other s
could failto recogn izecertain dang ers. Lea ve
wa rning stickers inposition. Obser
vethefo llo wing information inpar ticular
when driving your vehicle:
R The safetyno tesin this Oper ator's Manual,
ve hicle-spe ci/csuppl emen tsand further sup-
pleme ntar ydocume nts
R Tech nica ldat afo rth eve hicle
R Tra1c rules and regula tions
R Laws and safetyst an da rdsper taining tomo tor
ve hicles Spo
r Spo
rt Util ityV t
Util ityVehicle ehicle
&
W W
AR NIN G AR
NIN GRisk ofacciden twhen thecen-
te rof grav ity istoohigh
The vehicle mayst ar tto skid androllo verin
th eev ent ofsudden steer ing maneuv ers
and/or whentheve hicle' sspeed isno tadap-
te dto thero ad cond itions. #
Alwaysadap tyo ur speed anddriving
sty leto theve hicle' sdr ivi ng charact eris-
tics and tothepr ev ailin gro ad and
we ather cond itions. 3030
Gene
ralno tes