2023 FORD EXPLORER Owners Manual

Canceling Route Guidance
Select the route guidance menuoption on the active guidancescreen.
Select Cancel Route.
Note:The route guidance menu option isalways in the bottom right-hand corner ofthe main map.
cityseeker (If Equipped)
cityseeker, when available, is a service thatprovides more information about certainpoints of interest such as restaurants,hotels and attractions.
Note:cityseeker information is limited toapproximately 1,110 cities (1,049 in theUnited States, 36 in Canada and 15 inMexico).
When you have selected a point of interest,the location and information appear, suchas address, phone number and a starrating.
Press More Information to see a photo,a review, a list of services and facilities, theaverage room or meal price and the webaddress. This screen displays the point ofinterest icons.
For restaurants, cityseeker can provideinformation such as star rating, averagecost, review, handicap access, hours ofoperation, and website address.
For hotels, cityseeker can provideinformation such as star rating, pricecategory, review, check-in and checkouttimes, hotel service icons and websiteaddress. Hotel service icons include:
•Restaurant
•Business center
•Handicap facilities
•Laundry
•Refrigerator
•24-hour room service
•Fitness center
•Internet access
•Pool
•Wi-Fi
Attractions include nearby landmarks,amusement parks, historic buildings andmore. cityseeker can provide informationsuch as star rating, reviews, hour ofoperation and admission price.
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SiriusXM Traffic and Travel Link (If
Equipped)
SiriusXM Traffic and Travel Link is availableon vehicles equipped with navigation andonly in select markets. You must activateand subscribe to receive SiriusXM Trafficand Travel Link information. It helps youlocate the best gas prices, find movielistings, get current traffic alerts, view theweather map, get accurate ski conditionsand see current sports scores.
The system calculates a reasonableefficient route based on available speedlimits, traffic, and road conditions. You mayknow a local shortcut that is more efficientat a given time than the route provided bySYNC 3, but you should expect a slightdifference in minutes or miles with theSYNC 3 route.
Michelin Travel Guide (If Equipped)
The Michelin travel guide is a service thatprovides additional information aboutcertain places of interest, for examplerestaurants, hotels and tourist sites. Pointsof interest that have Michelin travel guideinformation display a button to show youmore information. Push the button to seethe additional information. If you havepaired your phone with the system, youcan press the phone button to directlyestablish a call with the selected point ofinterest.
Navigation Map Accuracy andUpdates
HERE is the digital map provider for thenavigation application. If you find map dataerrors, you may report them directly toHERE by going to www.here.com. HEREevaluates all reported map errors andresponds with the result of theirinvestigation by e-mail.
The navigation system map data maycontain inaccurate or incompleteinformation due to the passage of time,changing circumstances, sources used andthe nature of collecting comprehensivegeographic data, any of which may lead toincorrect results. Inaccurate speed limitinformation, turn restrictions and otherroad attributes may affect the determinedroute and associated guidance
Annual navigation map updates areavailable for purchase through yourdealership. Depending on your purchaseagreement, you might be eligible for a freemap update. You can choose to downloadthe map data update onto a USB, order aUSB, or use Wi-Fi to deliver automaticupdates. To update your map data overWi-Fi, your vehicle must be connected toa Wi-Fi access point. Map data files arelarge, so it is highly recommended toperform the update when free Wi-Fi isavailable otherwise high data rates mayapply. For USB updates, free map updateeligibility, and other details, contactdealers at 1-866-462-8837 in the UnitedStates and Canada or 800-557-5539 inMexico or visit our local website for moreinformation.
ELECTRIC VEHICLE
INFORMATION
Power Flow
The power flow information foryour hybrid vehicle is availablethrough the home screen orunder Apps.
Vehicle Operational States
Power flows to or from the front and rearwheels depending on the operational stateand the drive conditions.
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•Idling: The vehicle is running and in park(P). The engine and/or the high voltagebattery are on.
•Electric Driving: The vehicle is runningand in drive (D) or neutral (N). The highvoltage battery provides power to thewheels.
•Hybrid Driving: The vehicle is runningand in drive (D) or neutral (N). Theengine and the high voltage batteryprovide power to the wheels.
•Regenerative Braking: The vehicle isrunning in drive (D) and is slowingdown. Power captured by theregenerative braking system is sentback to the high voltage battery.
Engine On Due To
The following conditions help to explainwhy the engine is on, and what you can doto allow all electric operation.
•Drive Power: The engine is on due toaccelerator pedal pressure or speedcontrol activation. Reduce pressure onthe accelerator pedal or switch off thespeed control to return to full electricmode.
•High Speed: The engine is on becausethe vehicle speed exceeds the level forfull electric operation. Reduce thespeed to return to electric operation.
•Heater Setting: The engine is onbecause of the heater setting. Reduceor turn off the heater setting to returnto electric operation.
•Neutral Gear: The engine is on becausethe vehicle is in neutral (N). Shift outof neutral gear to return to electricoperation.
•Engine Cold: The engine is on becauseit is cold. The vehicle returns to electricoperation once the engine is sufficientlywarm.
•Battery Charging: The engine is on tocharge the high voltage battery. Thevehicle returns to electric operationonce the battery is charged.
•Low Gear: The engine is on becausethe vehicle is in low gear. Shift out oflow gear to return to electric operation.
•Normal Operation: The engine is on tooptimize vehicle operation. The vehiclereturns to electric operation whenpossible.
•Engine Braking Active: The engine is onto provide increased powertrainbraking. This can occur when you turnon grade assist, when speed control ison or when driving with your foot offthe accelerator pedal. Turning offgrade assist or speed control mayallow the vehicle to return to electricoperation.
•Battery Temperature: The engine is ondue to a high or low high voltagebattery temperature. This is a normaloperating condition. The vehicle returnsto electric operation when possible.
•Drive Mode: The engine is on due to thedrive mode selection. Select anappropriate drive mode for electric onlyoperation.
APPS
The system allows you interact with selectmobile apps while keeping your eyes onthe road. Voice commands, your steeringwheel buttons, or a quick tap on yourtouchscreen give you advanced control ofcompatible mobile apps. You can alsostream your favorite music or podcasts,share your time of arrival with friends, andkeep connected safely.
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When you start an app through the systemfor the first time, you could be asked togrant certain permissions. You can reviewand change the permissions that you havegranted at any time when your vehicle isnot moving. We recommend that youcheck your data plan before using yourapps through the system. Using themcould result in additional charges. We alsorecommend that you check the appprovider's terms and conditions andprivacy policy before using their app. Makesure that you have an active account forapps that you want to use through thesystem. Some apps will work with nosetup. Others require you to configuresome personal settings before you can usethem.
Note:For more information about availableapps, visit catalog.ford.com.
Using Apps on an iOS Device
Select the apps option on thefeature bar.
1.If your device is connected via USB,switch Apple CarPlay off. See Phone(page 447).
2.Connect your device to a USB port orpair and connect using Bluetooth.
3.If prompted to enable CarPlay, selectDisable.
4.Start the apps on your device that youwant to use through SYNC.
Note:If you close the apps on your device,you will not be able to use them through thesystem.
5.Select the app that you want to use onthe touchscreen.
Note:Connect your device to a USB port ifyou want to use a navigation app. Whenusing a navigation app, keep your deviceunlocked and the app open.
Using Apps on an Android Device
Select the apps option on thefeature bar.
1.If your device is connected via USB,switch Android Auto off. See Phone(page 447).
2.Pair your device. See Phone (page 447).
3.Start the apps on your device that youwant to use through SYNC.
Note:If you close the apps on your device,you will not be able to use them through thesystem.
4.Select Find Mobile Apps.
Note:The system searches and connectsto compatible apps that are running on yourdevice.
5.Select the app that you want to use onthe touchscreen.
Note:Mobile Apps on your device use theUSB port to establish a connection withSYNC. Some devices may lose the ability toplay music over USB when Mobile Apps areenabled.
Using Mobile Navigation on anAndroid Device
1.Connect your device to a USB port.
2.Switch Android Auto off. See Phone(page 447).
3.Switch on Enable Mobile Apps viaUSB in the Mobile Apps Settings tile.
4.Select the apps option on the featurebar.
5.Select the navigation app that youwant to use on the touchscreen.
Note:When using a navigation app, keepyour device unlocked and the app open.
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SiriusXM Traffic and Travel Link (If
Equipped)
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Note:SiriusXM Traffic and Travel Link maynot be available in all markets.
Note:In order to use SiriusXM Traffic andTravel Link, your vehicle must havenavigation.
Note:A paid subscription is required toaccess and use these features. Go towww.siriusxm.com/travellink for moreinformation.
Note:Visit www.siriusxm.com/traffic andclick on Coverage map and details for acomplete listing of all traffic areas coveredby SiriusXM Traffic and Travel Link.
Note:Neither Sirius nor Ford is responsiblefor any errors or inaccuracies in the SiriusXMTraffic and Travel Link services or its use invehicles.
When you subscribe to SiriusXM Trafficand Travel Link, it can help you locate thebest gas prices, find movie listings, getcurrent traffic alerts, view the currentweather map, get accurate ski conditionsand see scores to current sports games.
Action and DescriptionMenu Item
Touch these buttons to identify traffic incidents on your route,near your vehicle’s current location or near any of your favoriteplaces, if programmed.
Traffic on Route
Traffic Nearby
Touch this button to view fuel prices at stations close to yourvehicle’s location or on an active navigation route.Fuel Prices
Touch this button to view nearby movie theaters and theirshow times, if available.Movie Listings
Touch this button to view the nearby weather, current weather,or the five-day forecast for the chosen area.Weather
Select to see the weather map,which can show storms, radarinformation, charts and winds.
Map
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Action and DescriptionMenu Item
Select to choose from a listing ofweather locations.Area
Touch this button to view scores and schedules from a varietyof sports. You can also save up to 10 favorite teams for easieraccess. The score automatically refreshes when a game is inprogress.
Sports Info
Touch this button to view ski conditions for a specific area.Ski Conditions
SETTINGS
Press the button to enter thesettings menu.
Once you select a tile, press thebutton next to a menu item toview an explanation of thefeature or setting.
Sound
Select this tile to adjust the sound settings.
Clock
Select this tile to adjust the clock settings.
Bluetooth®
Select this tile to switch Bluetooth® onand off and adjust the settings.
Phone
Select this tile to connect, disconnect, andmanage the connected device settings.
Audio
Select this tile to adjust the audio settings.
Driver Assist (If Equipped)
Select this tile to adjust Driver Assistfeatures like Parking Aids, Lane KeepingSystem, Pedestrian Detection, andAuto-Start-Stop.
Vehicle
Select this tile to adjust vehicle settingslike windows, alarm, lighting, and MyKeysettings.
FordPass (If Equipped)
Select this tile to adjust the FordPasssettings
General
Select this tile to adjust settings likelanguage, measurement units, or to resetthe system.
911 Assist (If Equipped)
Select this tile to switch 911 Assist on andoff.
Automatic Updates
Select this tile to adjust the automaticupdate settings.
Mobile Apps
Select this tile to adjust permissions,enable, disable, and update mobile apps.
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Display
Select this tile to adjust display settingslike brightness and auto dim.
Charge Settings (If Equipped)
Select this tile to adjust the electric vehiclecharge settings.
Voice Control
Select this tile to adjust voice controlsettings like command confirmations anddisplayed lists.
Navigation (If Equipped)
Select this tile to adjust navigation settingslike map preferences and route guidance.
Seats (If Equipped)
Select this tile to adjust the lumbarfunction and massage function of yourmulti contour seats.
Message Center (If Equipped)
Select this tile to view vehicle messages.
Personal Profiles (If Equipped)
Select this tile to adjust recalled memoryfeatures when using personal profiles.
Valet Mode (If Equipped)
Select this tile to enable and disable valetmode.
Ambient Lighting (If Equipped)
Select this tile to change the color orintensity of the interior lighting.
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SYNC™ 3 TROUBLESHOOTING
Voice Recognition
Possible Cause and ResolutionSymptom
The system does not under-stand what I am saying.–You might not be using supported voice commands.
•See Using Voice Recognition (page 429).
•For a complete list of voice commands, refer to ourwebsite.
–You might be speaking too soon.
•Wait for the voice prompt before you speak.
The system does not under-stand the name of a track orartist.
–Device limitation.Bluetooth® does not support voicecommands.
•Connect your device to a USB port.
•If you have an iOS device, press and hold the voicecontrol button on the steering wheel to use Siri toplay specific tracks.
–You might not be using supported voice commands.
•See Using Voice Recognition (page 429).
•For a complete list of voice commands, refer to ourwebsite.
–You might not be saying the name exactly as it appearson your device.
•Say the name of the track or artist exactly as itappears on your device. Spell out any abbreviationsin the name.
–The name contains special characters, for example *,- or +.
•Rename the files on your device or use the touch-screen to select and play the track.
The system does not under-stand the name of a contactin the phonebook on mydevice and calls the wrongcontact.
–You might not be saying the name exactly as it appearson your device.
•Say the first and last name of the contact exactlyas it appears on your device. Spell out any abbrevi-ations in the name.
–The name contains special characters, for example *,- or +.
•Rename the contact on your device or use thetouchscreen to select and call the contact.
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