2023 FORD EXPLORER Owners Manual

Power (Watt)SpecificationLamp
LED.LED.Headlamp high beam.
LED.LED.Front fog lamps.
LED.LED.Side direction indicator.
LED.LED.Rear side marker lamp.
LED.LED.Brake and rear lamp.
LED.LED.Central high mounted brake lamp.
273757NAK, PY27/7WRear direction indicator.
21W21WReversing lamps.
5W5WLicense plate lamp.
Note:LED lamps are not serviceable. See an authorized dealer if they fail.
Interior Lamps
Power (Watt)SpecificationLamp
LED.LED.All interior lamps.
Note:LED lamps are not serviceable. See an authorized dealer if they fail.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingCapacities and Specifications

WHAT IS A CONNECTED
VEHICLE
A connected vehicle has technology thatallows your vehicle to connect to a mobilenetwork and for you to access a range offeatures. When used in conjunction withthe FordPass app, it could allow you tomonitor and control your vehicle further,for example checking the tire pressures,the fuel level and the vehicle location. Foradditional information, refer to the localFord website.
CONNECTED VEHICLE
REQUIREMENTS
Connected service and related featurefunctionality requires a compatible vehiclenetwork.
Some remote features require additionalservice activation. Log in to your Fordaccount for details. Some restrictions, thirdparty terms and message or data ratesmay apply.
CONNECTED VEHICLE
LIMITATIONS
Evolving technology, cellular networks, orregulations could affect functionality andavailability, or continued provision of somefeatures. These changes could even stopsome features from functioning.
CONNECTING THE VEHICLE TO
A MOBILE NETWORK
WHAT IS THE MODEM
The modem allows access to arange of features built into yourvehicle.
ENABLING AND DISABLING THEMODEM
1.Press Settings.
2.Press FordPass Connect.
3.Press Connectivity Settings.
4.Switch connectivity features on or off.
CONNECTING FORDPASS TO THEMODEM
1.Make sure that the modem is enabledusing the vehicle settings menu.
2.Open the FordPass app on your deviceand log in.
3.Add your vehicle or select your vehicleif already added.
4.Select the option to activate yourvehicle.
5.Make sure that the name on the screenmatches the name shown in yourFordPass account.
6.Confirm that FordPass account isconnected to the modem.
CONNECTING THE VEHICLE TO
A WI-FI NETWORK - VEHICLES
WITH: SYNC 3
1.Press Settings.
2.Press Wi-Fi.
3.Switch Wi-Fi on.
4.Press View Available Networks.
5.Select an available Wi-Fi network.
Note:Enter the network password toconnect to a secure network.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingConnected Vehicle

CONNECTED VEHICLE – TROUBLESHOOTING - VEHICLES WITH:
MODEM
Possible Cause and ResolutionSymptom
I cannot confirm theconnection of my FordPassaccount to the modem.
–Modem is not enabled.
•Switch connectivity features on.
–Weak network signal.
•Move your vehicle closer to a place where thenetwork signal is not obstructed.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingConnected Vehicle

CONNECTED VEHICLE – TROUBLESHOOTING - VEHICLES WITH:
SYNC 3
Possible Cause and ResolutionSymptom
I cannot connect to a Wi-Finetwork.–Password error.
•Enter the correct network password.
–Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or toa place where the network signal is not obstructed.
–Multiple access points in range with the same SSID.
•Use a unique name for your SSID. Do not use thedefault name unless it contains a unique identifier,for example as part of the MAC address.
The Wi-Fi connectiondisconnects after successfulconnection.
–Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or toa place where the network signal is not obstructed.
I am close to a Wi-Fi hotspotbut the network signalstrength is weak.
–Obstructed network signal.
•If your vehicle has a heated windshield, positionyour vehicle so that the windshield is not facing theWi-Fi hotspot.
•If your vehicle has metallic tinting on the windowsbut not on the windshield, position your vehicle sothat the windshield is facing the Wi-Fi hotspot oropen the windows that are facing the hotspot.
•If your vehicle has metallic tinting on the windowsand the windshield, open the windows that arefacing the hotspot.
•If your vehicle is in a garage and you have thegarage door closed, open the garage door.
I cannot see a network in thelist of available networksthat I expect to see.
–Hidden network.
•Make the network visible and try again.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingConnected Vehicle

Possible Cause and ResolutionSymptom
I cannot see the Wi-Fihotspot name when I searchfor Wi-Fi networks on mycell phone or other device.
–System limitation.
•Make sure Wi-Fi hotspot visibility is on.
•The system does not provide a Wi-Fi hotspot atthis time.
–Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or toa place where the network signal is not obstructed.
–Wi-Fi hotspot in high demand or has a slow Internetconnection.
•Use a more reliable Wi-Fi hotspot.
Software downloads taketoo long.
–No software update available.
–Wi-Fi network requires a subscription or acceptanceof terms and conditions.
•Test the connection using another device. If thenetwork requires a subscription or acceptance ofterms and conditions, contact the network serviceprovider.
The system seems toconnect to a Wi-Fi networkand the signal strength isexcellent but the softwaredoes not update.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingConnected Vehicle

CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in yourvehicle and allow devices to connect to itfor access to the Internet.
Select the settings option on thefeature bar.
1.Press FordPass Connect.
2.Press Vehicle Hotspot.
Note:The vehicle hotspot default settingis on.
3.Press Settings.
4.Press Wi-Fi visibility.
Note:The Wi-Fi Visibility default setting ison.
Finding the Wi-Fi Hotspot Nameand Password
Select the settings option on thefeature bar.
1.Press FordPass Connect.
2.Press Vehicle Hotspot.
3.Press Settings.
Note:The SSID is the hotspot name.
4.Press View Password.
Connecting a Device to the Wi-FiHotspot
1.On your device, switch Wi-Fi on andselect the hotspot from the list ofavailable Wi-Fi networks.
2.When prompted, enter the password.
Purchasing a Data Plan
1.Connect a device to the hotspot.
Note:The vehicle network carrier’s portalopens on your device.
2.If the portal does not open on yourdevice, open a website and it redirectsto the vehicle network carrier’s portal.
Note:Secure websites do not redirect.
3.Follow the instructions on the carrierportal to purchase a plan.
Note:If you have an active plan, the systemdoes not redirect to the vehicle networkcarrier’s portal when you connect a device.Visit the vehicle network carrier’s websiteto purchase more data.
Note:If data usage information is availablein the vehicle hotspot menu, it isapproximate.
Note:If you carry out a master reset, thesystem does not remove your vehicle fromyour vehicle network carrier’s account. Toremove your vehicle from the account,contact your vehicle network carrier.
Note:The vehicle network carrier providesVehicle Hotspot services, subject to yourvehicle network carrier agreement, coverageand availability.
CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD
Select the settings option on thefeature bar.
1.Press FordPass Connect.
2.Press Vehicle Hotspot.
3.Press Settings.
4.Press Edit.
5.Press Change SSID Name.
6.Enter your required SSID.
7.Press Done.
8.Press Change Password.
9.Enter your required password.
10.Press Done.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingVehicle Wi-Fi Hotspot (If Equipped)E280315 E280315 E280315

GENERAL INFORMATION
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of any
hand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Radio Frequencies and ReceptionFactors
Note:Listening to loud audio for longperiods of time could damage your hearing.
Radio Reception Factors
The further you travel from an AM or FM station, theweaker the signal and the weaker the reception.Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freewayoverpasses, parking garages, dense tree foliage andthunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeatingtower, a stronger signal may overtake a weaker one andresult in the audio system muting.
Station overload
AUDIO UNIT
Note:Depending on your vehicle optionpackage, the controls may look differentfrom what you see here.
Note:Some features, such as satelliteradio, may not be available in your location.Check with an authorized dealer.
Note:The touchscreen system controlsmost of the audio features.
Adjusting the Volume
Turn to adjust the volume.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingAudio SystemE286496 E265373

Changing Radio Stations
In radio mode, turn to search through theradio frequency band.
In satellite radio mode, turn to find theprevious or next available satellite radiostation.
Switching the Audio Unit On andOff
Press and release the button.
Using Seek, Fast Forward andReverse
In radio mode, select a frequency band andpress and release either button. Thesystem stops at the first station it finds inthat direction.
In satellite radio mode, press and releaseto select the next or previous satellite radiostation. If you select a specific category,such as jazz, rock or news, press to find thenext or previous station in that category.
DIGITAL RADIO (IF EQUIPPED)
Note:HD Radio broadcasts are notavailable in all markets.
HD Radio technology is the digitalevolution of analog AM/FM radio. Yoursystem has a special receiver that allowsit to receive digital broadcasts, whereavailable, in addition to the analogbroadcasts, it already receives. Digitalbroadcasts provide a better sound qualitythan analog broadcasts with free,crystal-clear audio and no static ordistortion. For more information, and aguide to available stations andprogramming, please visitwww.hdradio.com.
When HD Radio is on and you tune to astation broadcasting HD Radio technology,you may notice the HD Radio logo on yourscreen. When this logo is available, youmay also see Title and Artist fieldson-screen.
The multicast indicator appears in FMmode, only, if the current station isbroadcasting multiple digital broadcasts.The highlighted numbers signify availabledigital channels where new or differentcontent is available. HD1 signifies the mainprogramming status and is available inanalog and digital broadcasts. Othermulticast stations, HD2 through HD7, areonly available digitally.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingAudio System E265696