2023 FORD EXPLORER Owners Manual

UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases whereyou continue to feel that the efforts by Fordof Canada and the authorized dealer toresolve a factory-related vehicle serviceconcern have been unsatisfactory, Ford ofCanada participates in an impartial thirdparty mediation/arbitration programadministered by the Canadian MotorVehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
In the CAMVAP program, impartialthird-party arbitrators conduct hearings atmutually convenient times and places inan informal environment. These impartialarbitrators review the positions of theparties, make decisions and, whenappropriate, render awards to resolvedisputes. CAMVAP decisions are fast, fair,and final as the arbitrator’s award isbinding on both you and Ford of Canada.
CAMVAP services are available in allCanadian territories and provinces. Formore information, without charge orobligation, call your CAMVAP ProvincialAdministrator directly at 1-800-207-0685or visit www.camvap.ca.
GETTING ASSISTANCE
OUTSIDE THE U.S. AND
CANADA
Before exporting your vehicle to a foreigncountry, contact the appropriate foreignembassy or consulate. These officials caninform you of local vehicle registrationregulations and where to find unleadedfuel or petrol/gas engines or the propersulfur fuel for diesel engines.
If you cannot find the proper fuelrecommended for your vehicle, contactour Customer Relationship Center.
The use of improper fuels in your vehiclewithout proper conversion may damagethe effectiveness of your emission controlsystem and may cause engine knocking orserious engine damage. Ford MotorCompany or Ford of Canada is notresponsible for any damage caused by useof improper fuel. Using improper fuels mayalso result in difficulty importing yourvehicle back into the United States.
If your vehicle must be serviced while youare traveling or living in Asia-Pacific Region,Sub-Saharan Africa, U.S. Virgin Islandsand/or Puerto Rico, Central America, theCaribbean, and Israel and the Middle East,contact the nearest authorized dealer. Ifthe authorized dealer cannot help you,contact the corresponding Ford CustomerAssistance Center:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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E-mailFaxPhoneCustomer Relation-ship Center
[email protected]/AN/AAsia Pacific
[email protected]/A+1-800-841-3673Caribbean andCentral America
[email protected] 4 3327 266
Ford
Middle East
80004443673
Lincoln80004441067
UAE80004441066
Saudi Arabia8008443673
Mobily and Zain cellphone users in Saudi800850078
Kuwait22280384
[email protected]/AN/ANorth Africa
[email protected]/A+1-800-841-3673Puerto Rico and U.S.Virgin Islands
[email protected]/AN/ASub-Saharan Africa
[email protected] [email protected]/A+82-02-1600-6003South Korea
If you buy your vehicle in North Americaand then relocate to any of the abovelocations, register your vehicleidentification number (VIN) and newaddress with Ford Global Trade Servicesby emailing, [email protected].
If you are in another foreign country,contact the nearest authorized dealer. Inthe event your inquiry is unresolved,communicate your concern with thedealership’s Sales Manager, ServiceManager or Customer Relations Manager.If you require additional assistance orclarification, please contact the respectiveCustomer Relationship Center aspreviously listed.
Customers in the U.S. should call1-800-392-3673.
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ORDERING ADDITIONAL
OWNER'S LITERATURE
To order the publications in this portfolio,contact Helm, LLC at:
HELM, LLC47911 Halyard Drive, Suite 200Plymouth, Michigan 48170Attention: Customer Service
Or to order a free publication catalog, calltoll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, LLC can also be reached by theirwebsite:
www.helminc.com
(Items in this catalog may be purchasedby credit card, check or money order.)
Obtaining a French Owner’sManual
French Owner’s Manual can be obtainedfrom your authorized dealer or bycontacting Helm, LLC using the contactinformation listed previously in this section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle hasa defect which could cause acrash or could cause injury ordeath, you should immediatelyinform the National HighwayTraffic Safety Administration(NHTSA) in addition to notifyingFord Motor Company.
If NHTSA receives similarcomplaints, it may open aninvestigation, and if it finds that asafety defect exists in a group ofvehicles, it may order a recall andremedy campaign. However,NHTSA cannot become involvedin individual problems betweenyou, your dealer, or Ford MotorCompany.
To contact NHTSA, you may callthe Vehicle Safety Hotlinetoll-free at 1-888-327-4236 (TTY:1-800-424-9153); go towww.safercar.gov; or write to:
Administrator
1200 New Jersey Avenue,Southeast
Washington, D.C. 20590
You can also obtain otherinformation about motor vehiclesafety from www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defectwhich could cause a crash or could causeinjury or death, you should immediatelyinform Transport Canada and Ford ofCanada.
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Transport Canada Contact Information
http://tc.canada.ca/recallsWebsite(English)
http://tc.canada.ca/rappelsWebsite(French)
1-800-333-0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1-800-565-3673Phone
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FUSE SPECIFICATION CHART
Engine Compartment Fuse Box
WARNING: Always disconnect thebattery before servicing high currentfuses.
WARNING: To reduce risk ofelectrical shock, always replace thecover to the power distribution boxbefore reconnecting the battery orrefilling fluid reservoirs.
The engine compartment fuse box is underthe driver side leaf screen in the enginecompartment. It has high-current fusesthat protect your vehicle's main electricalsystems from overloads.
If you disconnect and reconnect thebattery, you need to reset some features.See Changing the 12V Battery (page 329).
Note: Replace fuses with the same typeand rating. See Changing a Fuse (page313).
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Protected ComponentFuse RatingFuse or RelayNumber
Body control module - battery power infeed 1.40A1
Power outlet main console bin.20A2
Body control module - battery power infeed 2.40A3
Fuel pump.30A4
Powertrain control module keep alivepower.5A5
Powertrain control module power.20A6
Canister vent solenoid.20A7Evaporative leak control module.Exhaust gas heat recovery (hybrid electricvehicle).Tank pressure control valve (hybrid electricvehicle).Refueling valve (plug-in hybrid electricvehicle).Vapor blocking valve.Universal exhaust gas oxygen 11.Universal exhaust gas oxygen 21.Catalyst monitor sensor 12.Catalyst monitor sensor 22.Canister purge valve.
Cooling fan relay coil.20A8Battery interrupt box.Transmission oil pump.Auxiliary coolant pump.Fuel flap door (hybrid electric vehicle).Engine coolant bypass valve.Active grille shutters.
Ignition coils.20A9
Front blower motor relay.40A13
Transmission oil pump.15A14A/C compressor variable clutch.Auxiliary pumps (hybrid electric vehicle).
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Protected ComponentFuse RatingFuse or RelayNumber
Windshield and rear window washer pumprelay power.15A16
Charge status indicator (hybrid electricvehicle).5A17
Starter motor.30A18
Headlamp leveling motors.10A21Adaptive headlamps.
Electric power assisted steering module.10A22
Anti-lock brake system module withintegrated park brake.10A23
Powertrain control module.10A24Hybrid powertrain control module.
Air quality sensor.10A25360 camera with park aid.Rear view camera.Blind spot information system.Adaptive cruise control module.
Transmission control module.15A26
Anti-lock brake system valves with integ-rated park brake.40A28
Anti-lock brake system pump with integ-rated park brake.60A29
Driver seat module.30A30
Passenger seat motor.30A31
Front media bin power point.20A32
Rear cargo area power point.20A33
Console end cap power point.20A34
Power point 4.20A35
Power inverter.40A36
Climate controlled seat module.30A38
Power liftgate module.30A41
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Protected ComponentFuse RatingFuse or RelayNumber
Trailer brake control module.30A42
Body control module.60A43
Brake on and off switch.10A44
Battery charger control module (hybridelectric vehicle).15A46
Heated backlite.40A50
Heated steering wheel.20A54
Trailer tow park lamps.20A55
Trailer tow battery charge.30A57
Trailer tow backup lamps.10A58
Multi-contour seat module.15A61
Headlamp washer pump.15A62
Four-wheel drive module.40A64
Front window wiper motor.30A69
Rear window wiper motor.15A71
Not used (spare).20A72
Driver door module.30A73
Left-hand heated windshield.50A78
Right-hand heated windshield.50A79
Trailer tow.20A80
Not used (spare).20A82
Rear blower motor.20A88
Trailer tow lighting module.20A91
Integrated spark control (hybrid electricvehicle).15A95
Not used (spare).15A96
Electric AC (hybrid electric vehicle).10A97
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