2023 FORD EXPLORER Owners Manual

The restraints control module alsomonitors the readiness of the above safetydevices plus the crash and occupantsensors. The readiness of the safetysystem is indicated by a warning indicatorlight in the instrument cluster or by abackup tone if the warning light is notworking. Routine maintenance of theairbag is not required.
A difficulty with the system is indicated byone or more of the following:
•The readiness light will not illuminateimmediately after you switch theignition on.
•The readiness light either flashes orstays lit.
•A series of five beeps is heard. The tonepattern repeats periodically until theproblem, the light or both are repaired.
If any of these things happen, evenintermittently, have the supplementalrestraint system serviced at an authorizeddealer immediately. Unless serviced, thesystem may not function properly in theevent of a crash.
The restraint system is designed toactivate when the vehicle sustainsconditions sufficient to cause the restraintcontrol module to deploy a safety device.
The fact that not all the safety devicesactivate for all occupants in a crash doesnot mean something is wrong with thesystem. Rather, it means the restraintscontrol module determined the accidentconditions (crash severity, type of crash,belt usage) were not appropriate toactivate these safety devices.
•The front airbags are designed toactivate only in frontal and near-frontalcrashes (not rollovers, side impacts orrear impacts) unless the crash causessufficient frontal deceleration.
•The seatbelt pretensioners aredesigned to activate in frontal,near-frontal and side crashes, and inrollovers.
•The knee airbag(s) may deploy basedon crash severity and occupantconditions.
•The side airbags are designed to inflatein certain side impact crashes orrollover events. Side airbags mayactivate in other types of crashes if yourvehicle experiences sufficient sidewaysmotion or deformation, or a certainlikelihood of rollover.
•The Safety Canopy is designed toinflate in certain side impact crashesor rollover events. The Safety Canopymay activate in other types of crashesif your vehicle experiences sufficientsideways motion or deformation, or acertain likelihood of rollover.
AIRBAG DISPOSAL
Contact your authorized dealer as soon aspossible. Airbags must be disposed of byqualified personnel.
53
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingSupplementary Restraints SystemE67017

PEDESTRIAN ALERT SYSTEM
Due to the quiet operation of hybrid andelectric vehicles at low speeds, the systemcreates a subtle sound to alert pedestrians.
The system is on when your vehicle isrunning and not in park (P). Some soundmay be audible in the passengercompartment.
54
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingPedestrian Protection - Hybrid Electric Vehicle (HEV)

WHAT IS 911 ASSIST
911 Assist is a SYNC system feature thatcan call for help.
For more information, visitwww.owner.ford.com.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding kneeairbags and rear inflatable seatbelts, oractivates the fuel pump shut-off, yourvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth® enabled phone.
Not all crashes deploy an airbag or activatethe fuel pump shut-off. If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCsearches for and tries to connect to apreviously paired cell phone. SYNC thenattempts to call the emergency services.
Before making the call:
•SYNC provides about 10 seconds tocancel the call. If you fail to cancel thecall, SYNC attempts to dial 911.
•SYNC says the following, or a similarmessage: SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel.
If you do not cancel the call and SYNCmakes a successful call a pre-recordedmessage plays for the 911 operator. Theoccupants in your vehicle are able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately because not all 911 systemsare capable of receiving this informationelectronically.
During an emergency call the systemtransmits vehicle data to the emergencyservice.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911Assist to make an emergency call if youcan do it yourself. Dial emergencyservices immediately to avoid delayedresponse time which could increase therisk of serious injury or death after acrash. If you do not hear 911 Assist withinfive seconds of the crash, the system orphone may be damaged ornon-functional.
WARNING: Always place yourphone in a secure location in your vehicleso it does not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, thesystem will not dial for help which coulddelay response time, potentiallyincreasing the risk of serious injury ordeath after a crash.
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth® enabled and compatiblecell phone to SYNC.
•A connected Bluetooth® enabledphone must have the ability to makeand maintain an outgoing call at thetime of the incident.
55
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-Printing911 Assist

•A connected Bluetooth® enabledphone must have adequate networkcoverage, battery power and signalstrength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is switched off and the phone isconnected to SYNC, an icon displays on thestatus bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operatesin the U.S., Canada or in a territory in which911 is the emergency number.
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
56
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-Printing911 Assist

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of theFCC Rules and with Industry Canadalicense-exempt RSS standard(s).Operation is subject to the following twoconditions: (1) This device may not causeharmful interference, and (2) This devicemust accept any interference received,including interference that may causeundesired operation.
WARNING: Changes ormodifications not expressively approvedby the party responsible for compliancecould void the user's authority to operatethe equipment. The term "IC:" before theradio certification number only signifiesthat Industry Canada technicalspecifications were met.
The typical operating range for yourtransmitter is approximately 33 ft (10 m).Vehicles with the remote start feature willhave a greater range.
One of the following could cause adecrease in operating range:
•Weather conditions.
•Nearby radio towers.
•Structures around the vehicle.
•Other vehicles parked next to yourvehicle.
The radio frequency used by your remotecontrol can also be used by other radiotransmitters, for example amateur radios,medical equipment, wireless headphones,wireless remote controls, cell phones,battery chargers and alarm systems. If thefrequencies are jammed, you will not beable to use your remote control. You canlock and unlock the doors with the key.
Note:Make sure to lock your vehicle beforeleaving it unattended.
Note:If you are in range, the remote controlwill operate if you press any buttonunintentionally.
Note:The remote control contains sensitiveelectrical components. Exposure to moistureor impact may cause permanent damage.
Intelligent Access (If Equipped)
The system uses a radio frequency signalto communicate with your vehicle andauthorize your vehicle to unlock when oneof the following conditions are met:
•You activate the front exterior doorhandle switch.
•You press the luggage compartmentbutton.
•You press a button on the transmitter.
If excessive radio frequency interferenceis present in the area or if the transmitterbattery is low, you may need tomechanically unlock your door. You canuse the mechanical key blade in yourintelligent access key to open the driverdoor in this situation. See RemoteControl (page 57).
REMOTE CONTROL
Integrated Keyhead Transmitter
Use the key blade to start your vehicle andunlock or lock the driver door from outsideyour vehicle. The integrated keyheadtransmitter functions as a programmedignition key that operates all the locks andstarts your vehicle, as well as a remotecontrol.
57
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingKeys and Remote Controls

Press the button to release the key blade.Press and hold the button to fold the keyblade back in when not in use.
Note: Your vehicle keys came with asecurity label that provides important keycut information. Keep the label in a safeplace for future reference.
Intelligent Access Key (If Equipped)
Your remote control operates the powerlocks and the remote start system. Thekey must be in your vehicle to use the pushbutton start.
Note:You may not be able to shift out ofpark (P) unless the intelligent access key isinside your vehicle.
Removable Key Blade
Your remote control also contains aremovable key blade that you can use tounlock your vehicle.
58
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingKeys and Remote ControlsE151797 E151795 E305198

Press the release button and pull the keyblade out.
Note: Your vehicle keys came with asecurity label that provides important keycut information. Keep the label in a safeplace for future reference.
Replacing the Battery
WARNING: Keep batteries awayfrom children to prevent ingestion.Failure to follow this instruction couldresult in personal injury or death. Ifingested, immediately seek medicalattention.
WARNING: If the batterycompartment does not securely close,stop using the remote control andreplace it as soon as possible. In themeantime, keep the remote control awayfrom children. Failure to follow thisinstruction could result in personal injuryor death.
A message appears in the informationdisplay when the remote control batteryis low. See Information Messages (page119).
Note:Refer to local regulations whendisposing of transmitter batteries.
Note:Do not wipe off any grease on thebattery terminals or on the back surface ofthe circuit board.
Note: Replacing the battery does not erasethe programmed key from your vehicle. Yourremote control should operate normally.
Integrated Keyhead Transmitter
The remote control uses one coin-typethree-volt lithium battery.
Press the button to release the key bladebefore beginning the procedure.
1.Insert a suitable tool, for example ascrewdriver, in the position shown andgently push the clip.
59
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingKeys and Remote ControlsE305199 E151795 E151798

2.Press the clip down to release thebattery cover.
3.Carefully remove the cover.
Note:Do not touch the battery contacts orthe printed circuit board with thescrewdriver.
4.Insert the screwdriver as shown torelease the battery.
5.Remove the battery.
6.Install a new battery with the + facingupward.
7.Reinstall the battery cover.
Intelligent Access Key
The remote control uses one coin-typethree-volt lithium battery.
1.Push the release button and pull thekey blade out.
60
2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingKeys and Remote ControlsE151799 E151800 E151801 E305199