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2103-2. Opening, closing and locking the doors
C-HR_HV_OM_Europe_OM10720E 
■ Conditions affecting operation 
The smart entry & start system uses weak radio waves. In the fo llowing situa- 
tions, the communication between the electronic key and the veh icle may be 
affected,  preventing  the  smart  entry  &  start  system,  wireless  r emote  control 
and immobilizer system from operating properly. (Ways of coping : P. 746) 
● When the electronic key battery is depleted 
● Near  a  TV  tower,  electric  power  plant,  gas  station,  radio  station,  large  dis- 
play,  airport  or  other  facility  that  generates  strong  radio  wav es  or  electrical 
noise 
● When  carrying  a  portable  radio,  cellular  phone,  cordless  phone or  other 
wireless communication device 
● When  the  electronic  key  is  in  contact  with,  or  is  covered  by  the  following 
metallic objects 
• Cards to which aluminum foil is attached 
• Cigarette boxes that have aluminum foil inside
• Metallic wallets or bags 
• Coins 
• Hand warmers made of metal
• Media such as CDs and DVDs 
● When other wireless keys (that emit radio waves) are being used nearby 
● When  carrying  the  electronic  key  together  with  the  following  devices  that 
emit radio waves 
• Portable  radio, cellular phone,  cordless  phone or other wirele ss commu- 
nication devices 
• Another electronic key or a wireless key that emits radio wave s 
• Personal computers or personal digital assistants (PDAs) 
• Digital audio players 
• Portable game systems 
● If window tint with a metallic content or metallic objects are attached  to  the 
rear window  
● When  the  electronic  key  is  placed  near  a  battery  charger  or  electronic 
devices 
● When parking at a meter 
         
        
        
     
        
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2113-2. Opening, closing and locking the doors
3
Operation of each component
C-HR_HV_OM_Europe_OM10720E 
■ Note for the entry function 
● Even when the electronic key is within the effective range (detection areas), 
the system may not operate properly in the following cases: 
• The electronic key is too close to the window or outside door  handle, near 
the ground, or in a high place when the doors are locked or unl ocked. 
• The  electronic  key  is  near  the  ground  or  in  a  high  place,  or  t oo  close  to 
the rear bumper center w hen the back door is opened. 
• The electronic key is on the instrument panel, floor, or in th e door pockets 
or  glove  box  when  the  hybrid  syst em  is  started  or  power  switch modes 
are changed. 
● Do  not  leave  the  electronic  key  on  top  of  the  instrument  panel or  near  the 
door pockets when exiting the vehicle. Depending on the radio w ave recep- 
tion conditions, it may be detected by the antenna outside the  cabin and the 
door will become lockable from the outside, possibly trapping t he electronic 
key inside the vehicle. 
● As long as the electronic key is within the effective range, the doors may be 
locked  or  unlocked  by  anyone.  However,  only  the  doors detecting  the elec- 
tronic key can be used to unlock the vehicle. 
● Even if the electronic key is not inside the vehicle, it may be possible to start 
the hybrid system if the electronic key is near the window. 
● The  doors  may  unlock  or  lock  if  a  large  amount  of  water  splashes  on  the 
door handle, such as in the rain or in a car wash when the elec tronic key is 
within  the  effective  range.  (The  doors  will  automatically  be  lo cked  after 
approximately 30 seconds if the doors are not opened and closed .) 
● If  the  wireless  remote  control  is  used  to  lock  the  doors  when  the electronic 
key  is  near  the  vehicle,  there  is  a  possibility  that  the  door  m ay  not  be 
unlocked  by  the  entry  function.  (Use  the  wireless  remote  contro l  to  unlock 
the doors.) 
● Touching  the  door  lock  sensor  while  wearing  gloves  may  delay  or  prevent 
lock operation. Remove the gloves and touch the lock sensor aga in. 
● If  the door handle  becomes  wet  while  the  electronic  key  is  within the effec- 
tive range, the door may lock and unlock repeatedly. In that ca se, follow the 
following correction procedures to wash the vehicle. 
• Place  the  electronic  key  in  a  location  2  m  (6  ft.)  or  more  awa y  from  the 
vehicle. (Take care to ensure that the key is not stolen.) 
• Set the electronic key to battery-saving mode to disable the s mart entry & 
start system. ( P. 209) 
         
        
        
     
        
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2123-2. Opening, closing and locking the doors
C-HR_HV_OM_Europe_OM10720E 
● If  the  electronic  key  is  inside  the  vehicle  and  a  door  handle  becomes  wet 
during  a  car  wash,  a  message  may  be  shown  on  the  multi-informat ion  dis- 
play and a  buzzer will sound outside the  vehicle. To turn off  t he alarm, lock 
all the doors. 
● The  lock  sensor  may  not  work  properly  if  it  comes  into  contact with  ice, 
snow, mud, etc. Clean the lock sensor and attempt to operate it  again. 
● A  sudden  approach  to  the  effective  range  or  door  handle  may  prevent  the 
doors from being unlocked. In this case, return the door handle  to the origi- 
nal  position and check that the  doors  unlock before pulling  the   door handle 
again. 
● If  there  is  another  electronic  key  in  the  detection  area,  it  may  take  slightly 
longer to unlock the doors after the door handle is gripped. 
● Fingernails  may  scrape  against  the  door  during  operation  of  the  door  han- 
dle. Be careful not to injure fingernails or damage the surface  of the door. 
■ When the vehicle is not driven for extended periods 
● To  prevent  theft  of  the  vehicle,  do  not  leave  the  electronic  key within 2 m 
(6 ft.) of the vehicle. 
● The smart entry & start system can be deactivated in advance. (P. 781) 
■ To operate the system properly 
Make sure to carry the electronic key when operating the system . Do not get 
the electronic key too close to the vehicle when operating the  system from the 
outside of the vehicle. 
Depending on the position and holding condition of the electron ic key, the key 
may not be detected correctly and the system may not operate pr operly. (The 
alarm  may  go  off  accidentally,  or  the  door  lock  prevention  func tion  may  not 
operate.) 
         
        
        
     
        
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2133-2. Opening, closing and locking the doors
3
Operation of each component
C-HR_HV_OM_Europe_OM10720E 
■ If the smart entry & start system does not operate properly 
● Locking and unlocking the doors: Use the mechanical key. (P. 746) 
● Starting the hybrid system: P. 747 
■ Customization 
Settings (e.g. smart entry & start system) can be changed.  
(Customizable features:  P. 781) 
■ If  the  smart  entry  &  start  system  has  been  deactivated  in  a  customized 
setting 
● Locking and unlocking the doors: 
Use the wireless remote control or mechanical key. ( P. 194, 746) 
● Starting the hybrid system and changing power switch modes: P. 747 
● Stopping the hybrid system: P. 306 
         
        
        
     
        
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2803-5. Opening and closing the windows
C-HR_HV_OM_Europe_OM10720E 
■ Door lock linked window operation 
● The power windows can be opened and closed using the mechanical key.*
(P. 746) 
● The  power  windows  can  be  opened  and  closed  using  the  wireless  remote 
control.* ( P. 194)
*: These  settings  must  be  customized  at  any  authorized  Toyota  retailer  or 
Toyota authorized repairer, or any reliable repairer. 
■ Power window open reminder function 
The buzzer sounds and a message is shown on the multi-informati on display 
in the instrument cluster when the power switch is turned off a nd the driver’s 
door is opened with the power windows open. 
■ Customization 
Some functions can be changed. ( P. 781) 
         
        
        
     
        
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2813-5. Opening and closing the windows
3
Operation of each component
C-HR_HV_OM_Europe_OM10720E
WARNING
Observe the following precautions.  
Failure to do so may result in death or serious injury. 
■ Closing the windows 
● The driver is responsible for all the power window operations, including the 
operation  for  the  passengers.  In  order  to  prevent  accidental  op eration, 
especially  by  a  child,  do  not  let  a  child  operate  the  power  win dows.  It  is 
possible  for  children  and  other  passengers  to  have  body  parts  c aught  in 
the power window. Also, when riding with a child, it is recomme nded to use 
the window lock switch. ( P. 277) 
● When using the wireless remote control or mechanical key (P. 188) and 
operating the power windows, operate the power window after che cking to 
make sure that there is no possibility of any passenger having  any of their 
body parts  caught  in the  side window. Also do  not let a  child  o perate side 
window by the wireless remote control or mechanical key. It is  possible for 
children and other passengers to get caught in the power window . 
● When exiting the vehicle, turn the power switch off, carry the key and exit 
the vehicle along with the child. There may be accidental opera tion, due to 
mischief, etc., that may possibly lead to an accident.
● Check to make sure that all passengers 
do  not  have  any  part  of  their  body  in  a 
position  where  it  could  be  caught  when 
a side window is being operated. 
         
        
        
     
        
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2854-1. Before driving
4
Driving
C-HR_HV_OM_Europe_OM10720E
With the shift lever in D. depress the brake pedal. 
Set  the  parking  brake  ( P.  326),  and  shift  the  shift  lever  to  P 
( P. 315, 319).
If parking on a hill, block the wheels as needed.
Press the power switch to stop the hybrid system. 
Lock the door, making sure that you have the electronic key on  your 
person. 
With the brake pedal depressed, shift the shift lever to D. 
Pull  the  parking  brake  switch  and  parking  brake  is  set  manually . 
(P. 326) 
Release  the  brake pedal and  gently depress the accelerator peda l 
to accelerate the vehicle. 
Press the parking brake switch and parking brake is released ma n- 
ually. (P. 326)
Parking the vehicle
Starting off on a steep uphill
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305
4
4-2. Driving procedures
Driving
C-HR_HV_OM_Europe_OM10720E
Power (ignition) switch
Check that the parking brake is set. 
Check that the shift lever is in P. 
Firmly depress the brake pedal. 
 and a message will be displayed on the multi-information displ ay.  
If it is not displayed, the hybrid system cannot be started.
Press  the  power  switch  shortly 
and firmly.
When  operating  the  power  switch, 
one  short,  firm  press  is  enough.  It
is  not  necessary  to  press  and  hold 
the switch. 
If  the  “READY”  indicator  turns  on, 
the  hybrid  system  will  operate  nor- 
mally. 
Continue  depressing  the  brake 
pedal  until  the  “READY”  indicator 
is illuminated. 
The  hybrid  system  can  be  started 
from any power switch mode.
Check that the “READY” indicator is illuminated.
If  the  “READY”  indicator  changes  from  a  flashing  light  to  a  sol id  light  and 
the buzzer sounds, the hybrid system is starting normally.  
The vehicle will not move when the “READY” indicator is off.  
The vehicle can move when the “READY” indicator is on even if t he engine 
is  stopped.  (The  gasoline  engine  starts  or  stops  automatically  in  accor- 
dance with the state of the vehicle.)
Performing  the  following  operations  when  carrying  the  elec- 
tronic  key  on  your  person  starts  the  hybrid  system  or  changes 
power switch modes.
Starting the hybrid system
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