Page 133 of 818
1311-5. Theft deterrent system
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
■System maintenance
The vehicle has a maintenance-free type immobilizer system.
■ Conditions that may cause the system to malfunction
● If the grip portion of the key is in contact with a metallic object
● If the key is in close proximity to or touching a key registered to the security
system (key with a built-in transponder chip) of another vehicl e
Page 151 of 818
1491-5. Theft deterrent system
1
For safety and security
C-HR_HV_OM_Europe_OM10720E
■ Triggering of the alarm
The alarm may be triggered in the following situations:
(Stopping the alarm deactivates the alarm system.)
● The 12-volt battery is recharged or replaced when the vehicle is locked.
( P. 749)
2ZR-FXE engine
M20A-FXS engine
● The doors are unlocked using the
mechanical key.
● A person inside the vehicle opens a door
or hood, or unlocks the vehicle using an
inside lock button.
Page 189 of 818
187
3
Operation of
each component
C-HR_HV_OM_Europe_OM10720E
3-1. Key information
Keys ................................... 188
3-2. Opening, closing and
locking the doors
Side doors.......................... 193
Back door........................... 201
Smart entry & start
system ............................. 207
3-3. Adjusting the seats
Front seats ......................... 262
Rear seats ......................... 264
Head restraints .................. 266
3-4. Adjusting the steering
wheel and mirrors
Steering wheel ................... 270
Inside rear view mirror ....... 272
Outside rear view
mirrors ............................. 274
3-5. Opening and closing the
windows
Power windows .................. 277
Page 190 of 818
1883-1. Key information
C-HR_HV_OM_Europe_OM10720E
Keys
The following keys are provided with the vehicle.
Electronic keys
• Operating the smart entry &
start system ( P. 207)
• Operating the wireless remote
control function
Mechanical keys
Key number plate
Locks all the doors ( P. 194)
Closes the side windows*
( P. 194)
Unlocks all the doors ( P. 1 9 4 )
Opens the side windows*
( P. 194)
*: These settings must be customized at any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer.
The keys
Wireless remote control
Page 191 of 818

1893-1. Key information
3
Operation of each component
C-HR_HV_OM_Europe_OM10720E
To take out the mechanical key,
slide the release lever and take
the key out.
The mechanical key can only be
inserted in one direction, as the
key only has grooves on one side.
If the key cannot be inserted in a
lock cylinder, turn it over and re-
attempt to insert it.
After using the mechanical key, store it in the electronic key. Carry the
mechanical key together with the electronic key. If the electro nic key bat-
tery is depleted or the entry function does not operate properl y, you will
need the mechanical key. ( P. 746)
■If you lose your mechanical keys
New genuine mechanical keys can be made by any authorized Toyot a retailer
or Toyota authorized repairer, or any reliable repairer using a nother mechani-
cal key and the key number stamped on your key number plate. Ke ep the
plate in a safe place such as your wallet, not in the vehicle.
■ When riding in an aircraft
When bringing an electronic key onto an aircraft, make sure you do not press
any buttons on the electronic key while inside the aircraft cab in. If you are
carrying an electronic key in your bag, etc., ensure that the b uttons are not
likely to be pressed accidentally. Pressing a button may cause the electronic
key to emit radio waves that could interfere with the operation of the aircraft.
■ Conditions affecting the operation of the smart entry & start system
P. 210
Using the mechanical key
Page 192 of 818

1903-1. Key information
C-HR_HV_OM_Europe_OM10720E
■ Electronic key battery depletion
● The standard battery life is 1 to 2 years.
● If the battery becomes low, an alarm will sound in the cabin and a message
will be displayed on the multi-information display when the hyb rid system
stops.
● As the electronic key always receives radio waves, the battery will become
depleted even if the electronic key is not used. The following symptoms indi-
cate that the electronic key battery may be depleted. Replace t he battery
when necessary. ( P. 645)
• The smart entry & start system or the wireless remote control does not
operate.
• The detection area becomes smaller.
• The LED indicator on the key surface does not turn on.
The battery can be exchanged by the users. ( P. 645) However, as there
may be damage to the key when exchanging, it is recommended to have
the battery exchanged at any authorized Toyota retailer or Toyo ta autho-
rized repairer, or any reliable repairer.
● To avoid serious deterioration, do not leave the electronic key within 1 m
(3 ft.) of the following electr ical appliances that produce a magnetic field:
•TVs
• Personal computers
• Cellular phones, cordless phones and battery chargers
• Recharging cellular phones or cordless phones
• Table lamps
• Induction cookers
Page 193 of 818
1913-1. Key information
3
Operation of each component
C-HR_HV_OM_Europe_OM10720E
■ When the key battery is fully depleted
P. 645
■ Confirmation of the registered key number
The number of keys already registered to the vehicle can be con firmed. Ask
any authorized Toyota retailer or Toyota authorized repairer, o r any reliable
repairer for details.
■ If a wrong key is used
On some models, the key cylinder rotates freely to isolate insi de mechanism.
■ Customization
Settings (e.g. wireless remote control system) can be changed.
(Customizable features: P. 781)
■ Certification for the wireless remote control
P. 214
Page 194 of 818

1923-1. Key information
C-HR_HV_OM_Europe_OM10720E
NOTICE
■To prevent key damage
● Do not drop the keys, subject them to strong shocks, or bend them.
● Do not expose the keys to high temperatures for long periods of time.
● Do not get the keys wet or wash them in an ultrasonic washer, etc.
● Do not attach metallic or magnetic materials to the keys or place the keys
close to such materials.
● Do not disassemble the keys.
● Do not attach a sticker or anything else to the surface of the electronic key.
● Do not place the keys near objects that produce magnetic fields, such as
TVs, audio systems and induction cookers, or medical electrical equip-
ment, such as low-frequency therapy equipment.
● Do not place the keys near medical electrical equipment such as low-fre-
quency therapy equipment or microwave therapy equipment, and do not
receive medical attention with the keys on your person.
■ Carrying the electronic key on your person
Carry the electronic key 10 cm (3.9 in.) or more away from elec tric appli-
ances that are turned on. Radio waves emitted from electric app liances
within 10 cm (3.9 in.) of the electronic key may interfere with the key, caus-
ing the key to not function properly.
■ In case of a smart entry & start system malfunction or other key-related
problems
Take your vehicle with all the electronic keys provided with yo ur vehicle to
any authorized Toyota retailer or Toyota authorized repairer, o r any reliable
repairer.
■ When an electronic key is lost
If the electronic key remains lost, the risk of vehicle theft i ncreases signifi-
cantly. Visit any authorized Toyota retailer or Toyota authoriz ed repairer, or
any reliable repairer immediately with all remaining electronic keys that
were provided with your vehicle.