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3074-2. Driving procedures
4
Driving
C-HR_HV_OM_Europe_OM10720E
If  the  hybrid  system  is  stopped  with  the  shift  lever  in  a  position  other 
than P, the power switch will not be turned off but instead be  turned to 
ACCESSORY  mode.  Perform  the  following  procedure  to  turn  the 
switch off: 
Check that the parking brake is set. 
Shift the shift lever to P. 
Check  that  “ACCESSORY”  and  “Turn  power  OFF.”  are  displayed 
on  the  multi-information  display  and  then  press  the  power  switc h 
once. 
Check  that  “ACCESSORY”  and  “Turn  power  OFF.”  on  the  multi- 
information display is off.
■ Auto power off function 
If  the  vehicle  is  left  in ACCESSORY  mode  for  more  than  20  minut es  or  ON 
mode (the hybrid system is not  operating) for more than an hour with the shift 
lever  in  P,  the power  switch  will automatically turn  off. Howev er, this function 
cannot entirely prevent the 12-volt battery discharge. Do not l eave the vehicle 
with  the  power  switch  in ACCESSO RY  or  ON  mode  for  long  periods of  time 
when the hybrid system is not operating. 
■ Sounds and vibrations specific to a Hybrid Electric Vehicle 
 P. 121 
■ Electronic key battery depletion 
 P. 190
When  stopping  the  hybrid  system  with  the  shift  lever  in  a  posi- 
tion other than P
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3094-2. Driving procedures
4
Driving
C-HR_HV_OM_Europe_OM10720E 
■ Steering lock motor overheating prevention 
To  prevent  the  steering  lock  motor  from  overheating,  the  motor  may  be  sus- 
pended if the  hybrid system is  turned on  and off repeatedly  in  a short period 
of time. In this case, refrain from operating the hybrid system . After about 10 
seconds, the steering lock motor will resume functioning. 
■ When  the  “Entry  &  Start  System  Malfunction.  See  Owner’s  Manual.”  is 
displayed on the multi-information display 
The system may be malfunctioning. Have the vehicle inspected by  any autho- 
rized  Toyota  retailer  or  Toyota  authorized  repairer,  or  any  rel iable  repairer 
immediately. 
■ If the “READY” indicator does not come on 
In the event that the “READY” indicator does not come on even a fter perform- 
ing  the  proper  procedures  for  starting  the  vehicle,  contact  any   authorized 
Toyota retailer or Toyota authorized repairer, or any reliable  repairer immedi- 
ately. 
■ If the hybrid system is malfunctioning 
 P. 692 
■ If the electronic key battery is depleted 
 P. 645 
■ Operation of the power switch 
● If  the  switch  is  not  pressed  shortly  and  firmly,  the  power  switch  mode  may 
not change or the hybrid system may not start. 
● If attempting to restart the hybrid system immediately after turning the power 
switch off, the hybrid system may not  start  in  some  cases. Afte r turning  the 
power switch off, please wait a few seconds before restarting t he hybrid sys- 
tem. 
■ If  the  smart  entry  &  start  system  has  been  deactivated  in  a  customized 
setting 
 P. 746 
         
        
        
     
        
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3704-5. Using the driving support systems
C-HR_HV_OM_Europe_OM10720E
The  system  can  detect  the  following  (The  detectable  objects  differs 
depending on the function.): 
The countries and areas for each region listed in the table are  current 
as  of  August  2020.  However,  depending  on  when  the  vehicle  was 
sold, the countries and areas of each region may be different.  Contact 
any  authorized  Toyota  retailer  or  Toyota  authorized  repairer,  o r  any 
reliable repairer for details.
Detectable objects and function availability
RegionsDetectable  
objectsFunction availabilityCountries/ areas
A
• Vehicles 
• Bicyclists 
• Pedestrians
The pre-collision warning, 
pre-collision brake assist,  
pre-collision braking, 
emergency steering  
assist and intersection  
right/left turn assistance 
are available
Iceland, Albania, 
Andorra, Austria, 
Belgium, Bosnia and  
Herzegovina, Bulgaria,  
Canary Islands, Croatia, 
Cyprus, Czech Republic,  
Denmark, Estonia,  
Faroe Islands, Finland, 
France, Germany,  
Gibraltar, Greece,  
Hungary, Ireland, Israel, 
Italy, Latvia, Lithuania,  
Luxembourg,  
Macedonia, Malta, 
Monaco, Montenegro,  
Netherlands, Norway,  
Poland, Portugal, 
Romania, Serbia,  
Slovakia, Slovenia,  
Spain, Sweden, 
Switzerland, Turkey,  
Ukraine, United  
Kingdom
BVehicles
The pre-collision warning,  
pre-collision brake assist  
and pre-collision braking 
are available
Georgia 
         
        
        
     
        
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5615-2. Using the interior lights
C-HR_HV_OM_Europe_OM10720E
5
Interior features
■Illuminated entry system 
When  the  interior  light  switch  is  in  the  door  position,  the  int erior  lights  and 
power switch light automatically turn on/off according to power   switch mode, 
the  presence  of  the  electronic  key,  whether  the  doors  are  locke d/unlocked 
and whether the doors are open/closed. 
■ Outer mirror illumination (if equipped) 
The illumination automatically turns on according to the presen ce of the elec- 
tronic  key  (vehicles  with  a  smart  entry  &  start  system),  or  the   doors  are 
unlocked. 
■ To prevent 12-volt battery discharge 
The following lights will turn off automatically after 20 minut es: 
● Interior light/front personal lights 
● Rear interior light 
● Luggage compartment light 
● Vanity lights 
■ Customization 
Settings  (e.g.  the  time  elapsed  before  lights  turn  off)  can  be  changed.  (Cus- 
tomizable features:  P. 781) 
         
        
        
     
        
        Page 581 of 818
579
6Maintenance and care
C-HR_HV_OM_Europe_OM10720E 
6-1. Maintenance and care 
Cleaning and protecting the  
vehicle exterior ................ 580 
Cleaning and protecting the  
vehicle interior ................. 586 
6-2. Maintenance 
Maintenance  
requirements.................... 590 
6-3. Do-it-yourself  
maintenance 
Do-it-yourself service  
precautions ...................... 593 
Hood .................................. 596 
Positioning a floor jack ....... 598 
Engine compartment.......... 599 
12-volt battery  
(M20A-FXS engine) ......... 612 
Tires ................................... 616 
Tire inflation pressure ........ 632 
Wheels ............................... 634 
Air conditioning filter .......... 637 
Hybrid battery  
(traction battery) air intake 
vent and filter ................... 640 
Electronic key battery ........ 645 
Checking and replacing  
fuses ................................ 648 
Light bulbs ......................... 653 
         
        
        
     
        
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5806-1. Maintenance and care
C-HR_HV_OM_Europe_OM10720E
Cleaning and protecting the vehicle exterior
●Working  from  top  to  bottom,  liberally  apply  water  to  the  vehicle 
body,  wheel  wells  and  underside  of  the  vehicle  to  remove  any  di rt 
and dust. 
● Wash  the  vehicle  body  using  a  sponge  or  soft  cloth,  such  as  a 
chamois. 
● For hard-to-remove marks, use car wash soap and rinse thoroughly 
with water. 
● Wipe away any water. 
● Wax the vehicle when the waterproof coating deteriorates.
If  water  does  not  bead  on  a  clean  surface,  apply  wax  when  the  vehicle 
body is cool.
■ Self-restoring coat 
The vehicle body has a self-restoring coating that is resistant  to small surface 
scratches caused in a car wash, etc. 
● The coating lasts for 5 to 8 years from when the vehicle is delivered from the 
plant. 
● The  restoration  time differs  depending  on  the depth  of the  scratch  and out- 
side temperature. 
The  restoration  time  may  become  shorter  when  the  coating  is  war med  by 
applying warm water. 
● Deep scratches caused by keys, coins, etc., cannot be restored. 
● Do not use wax that contain abrasives.
Perform  the  following  to  protect  the  vehicle  and  maintain  it  in 
prime condition: 
         
        
        
     
        
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5816-1. Maintenance and care
6
Maintenance and care
C-HR_HV_OM_Europe_OM10720E 
■ Automatic car washes 
● Fold the mirrors before washing the vehicle. Start washing from the front of 
the vehicle. Make sure to extend the mirrors before driving. 
● Brushes  used  in  automatic  car  washes  may  scratch  the  vehicle  surface, 
parts (wheel, etc.) and harm your vehicle’s paint. 
● Rear  spoiler  may  not  be  washable  in  some  automatic  car  washes. There 
may also be an increased risk of damage to vehicle. 
■ High pressure car washes 
As  water  may  enter  the  cabin,  do  not  bring  the  nozzle  tip  near  the  gaps 
around the doors or perimeter of the windows, or spray these ar eas continu- 
ously. 
■ Note for a smart entry & start system 
If the door handle becomes wet while the electronic key is with in the effective 
range,  the  door  may  lock  and  unlock  repeatedly.  In  that  case,  f ollow  the  fol- 
lowing correction procedures to wash the vehicle: 
● Place  the  key  in  a  position  2  m  (6  ft.)  or  more  separate  from  the  vehicle 
while  the  vehicle  is  being  washed.  (Take  care  to  ensure  that  th e  key  is  not 
stolen.) 
● Set  the  electronic  key  to  battery-saving  mode  to  disable  the  smart  entry  & 
start system. ( P. 209) 
■ Wheels  and  wheel  ornaments  (vehicles  without  matte  black  painted 
wheels) 
● Remove any dirt immediately by using a neutral detergent. 
● Wash detergent off with water immediately after use. 
● To  protect  the  paint  from  damage,  make  sure  to  observe  the  following  pre- 
cautions. 
• Do not use acidic, alkaline or abrasive detergent 
• Do not use hard brushes 
• Do not use detergent on the wheels when they are hot, such as  after driv- 
ing or parking in hot weather  
         
        
        
     
        
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6086-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
■Before recharging 
When  recharging,  the  12-volt  battery  produces  hydrogen  gas  whic h  is  flam- 
mable  and  explosive.  Therefore,  observe  the  following  precautio ns  before 
recharging: 
● If recharging with the 12-volt battery installed on the vehicle, be sure to dis- 
connect the ground cable. 
● Make sure the power switch on the charger is off when connecting and dis- 
connecting the charger cables to the 12-volt battery. 
■ After recharging/reconnecting the 12-volt battery 
● The hybrid system may not start. Follow the procedure below to initialize the 
system. 
Shift the shift lever to P.
Open and close any of the doors.
Restart the hybrid system.
● Vehicles  with  entry  function:  Unlocking  the  doors  using  the  smart  entry  & 
start system may not be possible immediately after reconnecting  the 12-volt 
battery.  If  this  happens,  use  the  wireless  remote  control  or  th e  mechanical 
key to lock/unlock the doors. 
● Start  the  hybrid  system  with  the  power  switch  in ACCESSORY  mode.  The 
hybrid  system  may not  start  with  the  power  switch  turned  off. H owever,  the 
hybrid system will operate normally from the second attempt. 
● The  power  switch  mode  is  recorded  by  the  vehicle.  If  the  12-volt  battery  is 
reconnected,  the  vehicle  will  return  the  power  switch  mode  to  t he  status  it 
was  in  before  the  12-volt  battery  was  disconnected.  Make  sure  t o  turn  off 
the  power  switch  before  disconnect  the  12-volt  battery.  Take  ex tra  care 
when  connecting  the  12-volt  battery  if  the  power  switch  mode  pr ior  to  dis- 
charge is unknown. 
If the system will not start even after multiple attempts at al l methods above, 
contact  any  authorized  Toyota  retailer  or  Toyota  authorized  rep airer,  or  any 
reliable repairer.
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