Page 309 of 818

3074-2. Driving procedures
4
Driving
C-HR_HV_OM_Europe_OM10720E
If the hybrid system is stopped with the shift lever in a position other
than P, the power switch will not be turned off but instead be turned to
ACCESSORY mode. Perform the following procedure to turn the
switch off:
Check that the parking brake is set.
Shift the shift lever to P.
Check that “ACCESSORY” and “Turn power OFF.” are displayed
on the multi-information display and then press the power switc h
once.
Check that “ACCESSORY” and “Turn power OFF.” on the multi-
information display is off.
■ Auto power off function
If the vehicle is left in ACCESSORY mode for more than 20 minut es or ON
mode (the hybrid system is not operating) for more than an hour with the shift
lever in P, the power switch will automatically turn off. Howev er, this function
cannot entirely prevent the 12-volt battery discharge. Do not l eave the vehicle
with the power switch in ACCESSO RY or ON mode for long periods of time
when the hybrid system is not operating.
■ Sounds and vibrations specific to a Hybrid Electric Vehicle
P. 121
■ Electronic key battery depletion
P. 190
When stopping the hybrid system with the shift lever in a posi-
tion other than P
1
2
3
4
Page 311 of 818

3094-2. Driving procedures
4
Driving
C-HR_HV_OM_Europe_OM10720E
■ Steering lock motor overheating prevention
To prevent the steering lock motor from overheating, the motor may be sus-
pended if the hybrid system is turned on and off repeatedly in a short period
of time. In this case, refrain from operating the hybrid system . After about 10
seconds, the steering lock motor will resume functioning.
■ When the “Entry & Start System Malfunction. See Owner’s Manual.” is
displayed on the multi-information display
The system may be malfunctioning. Have the vehicle inspected by any autho-
rized Toyota retailer or Toyota authorized repairer, or any rel iable repairer
immediately.
■ If the “READY” indicator does not come on
In the event that the “READY” indicator does not come on even a fter perform-
ing the proper procedures for starting the vehicle, contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer immedi-
ately.
■ If the hybrid system is malfunctioning
P. 692
■ If the electronic key battery is depleted
P. 645
■ Operation of the power switch
● If the switch is not pressed shortly and firmly, the power switch mode may
not change or the hybrid system may not start.
● If attempting to restart the hybrid system immediately after turning the power
switch off, the hybrid system may not start in some cases. Afte r turning the
power switch off, please wait a few seconds before restarting t he hybrid sys-
tem.
■ If the smart entry & start system has been deactivated in a customized
setting
P. 746
Page 372 of 818

3704-5. Using the driving support systems
C-HR_HV_OM_Europe_OM10720E
The system can detect the following (The detectable objects differs
depending on the function.):
The countries and areas for each region listed in the table are current
as of August 2020. However, depending on when the vehicle was
sold, the countries and areas of each region may be different. Contact
any authorized Toyota retailer or Toyota authorized repairer, o r any
reliable repairer for details.
Detectable objects and function availability
RegionsDetectable
objectsFunction availabilityCountries/ areas
A
• Vehicles
• Bicyclists
• Pedestrians
The pre-collision warning,
pre-collision brake assist,
pre-collision braking,
emergency steering
assist and intersection
right/left turn assistance
are available
Iceland, Albania,
Andorra, Austria,
Belgium, Bosnia and
Herzegovina, Bulgaria,
Canary Islands, Croatia,
Cyprus, Czech Republic,
Denmark, Estonia,
Faroe Islands, Finland,
France, Germany,
Gibraltar, Greece,
Hungary, Ireland, Israel,
Italy, Latvia, Lithuania,
Luxembourg,
Macedonia, Malta,
Monaco, Montenegro,
Netherlands, Norway,
Poland, Portugal,
Romania, Serbia,
Slovakia, Slovenia,
Spain, Sweden,
Switzerland, Turkey,
Ukraine, United
Kingdom
BVehicles
The pre-collision warning,
pre-collision brake assist
and pre-collision braking
are available
Georgia
Page 563 of 818
5615-2. Using the interior lights
C-HR_HV_OM_Europe_OM10720E
5
Interior features
■Illuminated entry system
When the interior light switch is in the door position, the int erior lights and
power switch light automatically turn on/off according to power switch mode,
the presence of the electronic key, whether the doors are locke d/unlocked
and whether the doors are open/closed.
■ Outer mirror illumination (if equipped)
The illumination automatically turns on according to the presen ce of the elec-
tronic key (vehicles with a smart entry & start system), or the doors are
unlocked.
■ To prevent 12-volt battery discharge
The following lights will turn off automatically after 20 minut es:
● Interior light/front personal lights
● Rear interior light
● Luggage compartment light
● Vanity lights
■ Customization
Settings (e.g. the time elapsed before lights turn off) can be changed. (Cus-
tomizable features: P. 781)
Page 581 of 818
579
6Maintenance and care
C-HR_HV_OM_Europe_OM10720E
6-1. Maintenance and care
Cleaning and protecting the
vehicle exterior ................ 580
Cleaning and protecting the
vehicle interior ................. 586
6-2. Maintenance
Maintenance
requirements.................... 590
6-3. Do-it-yourself
maintenance
Do-it-yourself service
precautions ...................... 593
Hood .................................. 596
Positioning a floor jack ....... 598
Engine compartment.......... 599
12-volt battery
(M20A-FXS engine) ......... 612
Tires ................................... 616
Tire inflation pressure ........ 632
Wheels ............................... 634
Air conditioning filter .......... 637
Hybrid battery
(traction battery) air intake
vent and filter ................... 640
Electronic key battery ........ 645
Checking and replacing
fuses ................................ 648
Light bulbs ......................... 653
Page 582 of 818

5806-1. Maintenance and care
C-HR_HV_OM_Europe_OM10720E
Cleaning and protecting the vehicle exterior
●Working from top to bottom, liberally apply water to the vehicle
body, wheel wells and underside of the vehicle to remove any di rt
and dust.
● Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thoroughly
with water.
● Wipe away any water.
● Wax the vehicle when the waterproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.
■ Self-restoring coat
The vehicle body has a self-restoring coating that is resistant to small surface
scratches caused in a car wash, etc.
● The coating lasts for 5 to 8 years from when the vehicle is delivered from the
plant.
● The restoration time differs depending on the depth of the scratch and out-
side temperature.
The restoration time may become shorter when the coating is war med by
applying warm water.
● Deep scratches caused by keys, coins, etc., cannot be restored.
● Do not use wax that contain abrasives.
Perform the following to protect the vehicle and maintain it in
prime condition:
Page 583 of 818

5816-1. Maintenance and care
6
Maintenance and care
C-HR_HV_OM_Europe_OM10720E
■ Automatic car washes
● Fold the mirrors before washing the vehicle. Start washing from the front of
the vehicle. Make sure to extend the mirrors before driving.
● Brushes used in automatic car washes may scratch the vehicle surface,
parts (wheel, etc.) and harm your vehicle’s paint.
● Rear spoiler may not be washable in some automatic car washes. There
may also be an increased risk of damage to vehicle.
■ High pressure car washes
As water may enter the cabin, do not bring the nozzle tip near the gaps
around the doors or perimeter of the windows, or spray these ar eas continu-
ously.
■ Note for a smart entry & start system
If the door handle becomes wet while the electronic key is with in the effective
range, the door may lock and unlock repeatedly. In that case, f ollow the fol-
lowing correction procedures to wash the vehicle:
● Place the key in a position 2 m (6 ft.) or more separate from the vehicle
while the vehicle is being washed. (Take care to ensure that th e key is not
stolen.)
● Set the electronic key to battery-saving mode to disable the smart entry &
start system. ( P. 209)
■ Wheels and wheel ornaments (vehicles without matte black painted
wheels)
● Remove any dirt immediately by using a neutral detergent.
● Wash detergent off with water immediately after use.
● To protect the paint from damage, make sure to observe the following pre-
cautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such as after driv-
ing or parking in hot weather
Page 610 of 818

6086-3. Do-it-yourself maintenance
C-HR_HV_OM_Europe_OM10720E
■Before recharging
When recharging, the 12-volt battery produces hydrogen gas whic h is flam-
mable and explosive. Therefore, observe the following precautio ns before
recharging:
● If recharging with the 12-volt battery installed on the vehicle, be sure to dis-
connect the ground cable.
● Make sure the power switch on the charger is off when connecting and dis-
connecting the charger cables to the 12-volt battery.
■ After recharging/reconnecting the 12-volt battery
● The hybrid system may not start. Follow the procedure below to initialize the
system.
Shift the shift lever to P.
Open and close any of the doors.
Restart the hybrid system.
● Vehicles with entry function: Unlocking the doors using the smart entry &
start system may not be possible immediately after reconnecting the 12-volt
battery. If this happens, use the wireless remote control or th e mechanical
key to lock/unlock the doors.
● Start the hybrid system with the power switch in ACCESSORY mode. The
hybrid system may not start with the power switch turned off. H owever, the
hybrid system will operate normally from the second attempt.
● The power switch mode is recorded by the vehicle. If the 12-volt battery is
reconnected, the vehicle will return the power switch mode to t he status it
was in before the 12-volt battery was disconnected. Make sure t o turn off
the power switch before disconnect the 12-volt battery. Take ex tra care
when connecting the 12-volt battery if the power switch mode pr ior to dis-
charge is unknown.
If the system will not start even after multiple attempts at al l methods above,
contact any authorized Toyota retailer or Toyota authorized rep airer, or any
reliable repairer.
1
2
3