2022 RAM PROMASTER CITY Owners Manual

GETTING TO KNOW YOUR VEHICLE15
DOUBLE REAR SWING DOORS
The rear double swing doors are fitted through a
fastening system which stops them when they
reach an opening angle of approximately 90
degrees.

Rear Door Check Strap Location

To open them wider to an angle of 180 degrees,
push the locking device (one on each side) and
simultaneously open the doors. The rear door
check strap will automatically re-engage when the
door is closed.
Using the key fob, you can do the following:
For cargo versions with swing door/cargo doors:
centrally unlock the load compartment (sliding
side doors + rear swing doors), centrally lock all
the doors.
For versions with swing door: local unlocking/
locking.
Opening/Closing The First Swing Door
From The Outside
To open the door, turn the key in the lock or push
the cargo unlock button on the key fob and then
pull the exterior handle to the left. To close the
door, turn the key in the lock or push the lock
button on the key fob.
Emergency Opening Of The First Swing
Door From The Inside
From inside the vehicle, use the interior door
release mechanism located on the left rear trim
panel.
Opening The Second Swing Door
After having opened the first door, pull the handle
located on the door face toward the rear of the
vehicle.
CHILD-PROTECTION DOOR LOCK
S
YSTEM
This system prevents the sliding side doors from
being opened from the inside. The child locks are
located on the rear of the sliding side doors.
The child locks can only be engaged/disengaged
with the sliding side door open.
Child Lock System

To Engage Or Disengage The Child-Protection Door
Lock System

1. Open the rear door.

2. Insert the tip of the mechanical key into the lock and rotate to the lock or unlock position.
3. Repeat steps 1 and 2 for the opposite rear door.
The device remains engaged even if the doors are
unlocked remotely. This system prevents the
sliding side doors from being opened from the
inside.
WARNING!
Avoid trapping anyone in a vehicle in a collision.
Remember that the rear doors can only be
opened from the outside when the
Child-Protection locks are engaged (locked).
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16GETTING TO KNOW YOUR VEHICLE
NOTE:For emergency exit from the rear seats when the
Child-Protection Door Lock system is engaged,
manually raise the door lock knob to the unlocked
position, roll down the window, and open the door
using the outside door handle.
STEERING WHEEL
TILT/TELESCOPING STEERING COLUMN
This feature allows you to tilt the steering column
upward or downward. It also allows you to lengthen
or shorten the steering column. The steering
column control is located on the steering column,
below the turn signal lever.

Steering Column Control

To unlock the steering column, push the steering
column control downward. To tilt the steering
column, move the steering wheel upward or downward as desired. To lengthen or shorten the
steering column, pull the steering wheel outward
or push it inward as desired. To lock the steering
column in position, pull the steering column
control up until fully engaged.
SEATS
Seats are a part of the Occupant Restraint system
of the vehicle.
MANUAL ADJUSTMENT (FRONT SEATS)
The front driver and passenger seats can be
adjusted forward and rearward, and (if equipped),
may be reclined and the height and lumbar can be
adjusted. The forward/rearward adjustment bar is
located at the front of the seat, near the floor.
Height, lumbar and recline adjustment controls are
located on the outboard side of the seat.

Manual Front Seat Adjustments

WARNING!

Do not adjust the steering column while driving.
Adjusting the steering column while driving or driving
with the steering column unlocked, could cause the
driver to lose control of the vehicle. Failure to follow
this warning may result in serious injury or death.

WARNING!
It is dangerous to ride in a cargo area, inside
or outside of a vehicle. In a collision, people
riding in these areas are more likely to be seri -
ously injured or killed.

Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat
belts. In a collision, people riding in these areas
are more likely to be seriously injured or killed.

Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
1 — Forward/Rearward Adjustment Bar
2 — Height Adjustment Lever
3 — Recliner Adjustment Knob
4 — Lumbar Adjustment Knob

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GETTING TO KNOW YOUR VEHICLE17
Forward And Rearward Adjustment
The adjustment bar is at the front of the seat, near
the floor. Pull the bar upward to move the seat
forward or rearward. Release the bar once the seat
is in the desired position. Then, using body
pressure, move forward and rearward on the seat
to be sure that the seat adjusters have latched.
Height Adjustment — If Equipped
The height adjustment lever is located on the
center outboard side of the seat. Lift up or push
down on the front lever to adjust the front of the
seat up or down.
Recliner Adjustment
The recliner knob is on the rear outboard side of
the seat. To recline the seatback, rotate the knob
rearward without leaning back. To return the
seatback to its normal upright position, lean
forward, rotate the knob forward until the seatback
is in the upright position.
Lumbar Support — If Equipped
This feature allows you to increase or decrease the
amount of lumbar support. The lumbar adjustment
knob is located on the rear upper outboard side of
the seatback. Rotate the knob forward to increase
and rearward to decrease the desired amount of
lumbar support.
FOLDING REAR SEAT — IF EQUIPPED
To provide additional storage area, each rear seat
can be folded flat to allow for extended cargo
space.

1. Locate the release lever (upper outboard side
of seat), and lift it upward until the seatback
releases.

Seatback Release Lever Locations

2. Slowly fold down the seatback.
3. Pull forward on the lower release lever located on the lower outboard side of seat and lift the
seat for extended cargo space.
WARNING!
Adjusting a seat while driving may be
dangerous. Moving a seat while driving could
result in loss of control which could cause a
collision and serious injury or death.
Seats should be adjusted before fastening the
seat belts and while the vehicle is parked.
Serious injury or death could result from a
poorly adjusted seat belt.
WARNING!
Adjusting a seat while the vehicle is moving is
dangerous. The sudden movement of the seat
could cause you to lose control. The seat belt
might not be adjusted properly and you could
be injured. Adjust the seat only while the
vehicle is parked.
Do not ride with the seatback reclined so that
the shoulder belt is no longer resting against
your chest. In a collision you could slide under
the seat belt and be seriously or even fatally
injured. Use the recliner only when the vehicle
is parked.
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18GETTING TO KNOW YOUR VEHICLE

Seat Release Lever
Extended Cargo Space

4. Reverse order for original setting.
HEATED SEATS — IF EQUIPPED
The controls for the front heated seats
are located on the lower outboard side
of the seat.

Heated Seat Control Button

Push the switch once to turn on the heated seats.
The LED on the switch illuminates when the heated
seat is on. Push the switch a second time to shut
the heating elements off.
NOTE:
This feature is only available with the ignition
key in MAR (ACC/ON/RUN) position.
Once a heat setting is selected, heat will be felt
within two to five minutes.
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic illness,
diabetes, spinal cord injury, medication,
alcohol use, exhaustion or other physical
condition must exercise care when using the
seat heater. It may cause burns even at low
temperatures, especially if used for long
periods of time.
Do not place anything on the seat or seatback
that insulates against heat, such as a blanket
or cushion. This may cause the seat heater to
overheat. Sitting in a seat that has been over -
heated could cause serious burns due to the
increased surface temperature of the seat.

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GETTING TO KNOW YOUR VEHICLE19
HEAD RESTRAINTS
Head restraints are designed to reduce the risk of
injury by restricting head movement in the event of
a rear impact. Head restraints should be adjusted
so that the top of the head restraint is located
above the top of your ear.
Front Adjustment
To raise the head restraint, pull upward on the
head restraint. To lower the head restraint, push
the adjustment button, located on the base of the
head restraint, and push downward on the head
restraint.

Front Head Restraint

Rear Adjustment — If Equipped
The outboard and center head restraints are
adjustable and removable. To raise the head
restraint, push and hold the adjustment button,
located on the base of the head restraint and pull
upward on the head restraint. To lower the head
restraint, push and hold the adjustment button,
and push downward on the head restraint till the
desired height is reached.

Outboard Head Restraint

WARNING!
All occupants, including the driver, should not
operate a vehicle or sit in a vehicle’s seat until
the head restraints are placed in their proper
positions in order to minimize the risk of neck
injury in the event of a crash.
Head restraints should never be adjusted
while the vehicle is in motion. Driving a vehicle
with the head restraints improperly adjusted
or removed could cause serious injury or
death in the event of a collision.
1 — Release Button
2 — Adjustment Button
WARNING!
ALL the head restraints MUST be reinstalled in
the vehicle to properly protect the occupants.
Follow the reinstallation instructions above prior
to operating the vehicle or occupying a seat.
1 — Release Button
2 — Adjustment Button
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20GETTING TO KNOW YOUR VEHICLE

Center Head Restraint

Front Removal
To remove the head restraint, raise it as far as it
can go then push the release button and the
adjustment button at the base of each post while
pulling the head restraint up. To reinstall the head
restraint, put the head restraint posts into the
holes and push downward. Then adjust the head
restraint to the appropriate height.
Rear Removal — If Equipped
To remove the rear head restraints, push the
release button and adjustment button while
pulling upward on the whole assembly. To reinstall
the headrest, put the head restraint posts into the
holes while pushing the release button and
adjustment button. Then adjust it to the
appropriate height.
1 — Release Button
2 — Adjustment Button
WARNING!
A loose head restraint thrown forward in a
collision or hard stop could cause serious injury
or death to occupants of the vehicle. Always
securely stow removed head restraints in a
location outside the occupant compartment.
WARNING!

A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occupant
compartment.

ALL the head restraints MUST be reinstalled in
the vehicle to properly protect the occupants.
Follow the reinstallation instructions above
prior to operating the vehicle or occupying a
seat.
WARNING!

A loose head restraint thrown forward in a
collision or hard stop could cause serious
injury or death to occupants of the vehicle.
Always securely stow removed head
restraints in a location outside the occupant
compartment.

ALL the head restraints MUST be reinstalled in
the vehicle to properly protect the occupants.
Follow the reinstallation instructions above
prior to operating the vehicle or occupying a
seat.

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GETTING TO KNOW YOUR VEHICLE21
UCONNECT VOICE RECOGNITION
INTRODUCING VOICE RECOGNITION
Start using Uconnect Voice Recognition with these
helpful quick tips. It provides the key Voice
Commands and tips you need to know to control
your vehicle’s Voice Recognition (VR) system.

Uconnect 3

BASIC VOICE COMMANDS
The basic Voice Commands below can be given at
any point while using your Uconnect system.
Push the VR button . After the beep, say:
“Cancel ” to stop a current voice session.
“Help ” to hear a list of suggested Voice
Commands.
“ Repeat ” to listen to the system prompts again.
Notice the visual cues that inform you of your Voice
Recognition system’s status.
GET STARTED
The VR button is used to activate/deactivate
your Voice Recognition system.
Helpful hints for using Voice Recognition:
Reduce background noise. Wind noise and
passenger conversations are examples of noise
that may impact recognition.
Speak clearly at a normal pace and volume
while facing straight ahead.
Each time you give a Voice Command, first push
the VR button, wait until after the beep, then say
your Voice Command.
You can interrupt the help message or system
prompts by pushing the VR button and saying a
Voice Command from the current category.
Uconnect Voice Command Buttons

ADDITIONAL INFORMATION
© 2021 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar
Owner Connect is a trademark of FCA US LLC.
SiriusXM® and all related marks and logos are
trademarks of SiriusXM® Radio Inc.
For Uconnect system support, call
1-877-855-8400 (24 hours a day 7 days a week)
or visit
DriveUconnect.com (US) or DriveUconnect.ca (Canada) Ú
page 245.
1 — Push To Mute
2 — Push To Initiate Or To Answer A Phone Call,
Send, Or Receive A Text
3 — Push To Begin Radio, Media, And Navigation
4 — Push To End Call
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22GETTING TO KNOW YOUR VEHICLE
MIRRORS
INSIDE REARVIEW MIRROR
Manual Mirror — If Equipped
The rearview mirror can be adjusted up, down, left,
and right. The mirror should be adjusted to center
on the view through the rear window.
Headlight glare from vehicles behind you can be
reduced by moving the small control under the
mirror to the night position (toward the rear of the
vehicle). The mirror should be adjusted while set in
the day position (toward the windshield).

Manual Mirror Adjustment

VANITY MIRROR
The driver and passenger sun visors are located on
the headliner, near the front windshield. The sun
visor can be rotated downward or up against the
door glass. Your vehicle may be equipped with a
courtesy mirror located on the passenger sun
visor.
Sun Visor (Passenger Side Shown)

Sun Visor “Slide-On-Rod” Feature
The sun visor “Slide-On-Rod” feature allows for
additional flexibility in positioning the sun visor to
block out the sun.

1. Fold down the sun visor.

2. Unclip the visor from the corner clip.
3. Pull the sun visor toward the inside rearview mirror to extend it.
OUTSIDE MIRRORS
The outside mirror(s) can be adjusted to the center
of the adjacent lane of traffic to achieve the
optimal view.
WARNING!
Vehicles and other objects seen in an outside
convex mirror will look smaller and farther away
than they really are. Relying too much on side
convex mirrors could cause you to collide with
another vehicle or other object. Use your inside
mirror when judging the size or distance of a
vehicle seen in a side convex mirror.

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